The HP Envy 13-ba laptop screen replacement is a new 13.3-inch FHD (1920 x 1080) IPS multitouch display assembly, now available at Mascom International for KSh 20,500, with fitting at our Nairobi CBD store. This is a complete display-and-digitizer unit, so the glass, the touch layer, and the panel arrive as one matched part rather than a bare sheet of glass. The assembly carries a 30-pin eDP connector, an LED backlight, 400 nits of brightness, and 100% sRGB colour. Mascom International stocks the HP Envy 13-ba screen replacement at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, and matches the exact panel to your machine before any work begins.
The Envy 13-ba was bought in Kenya largely for its colour-accurate screen, which is why a crack hurts so much. This HP Envy 13-ba replacement suits graphic designers and photo editors who need the panel's 100% sRGB colour back, writers and journalists who work from one thin machine, and finance or legal staff who chose the Sure View privacy version. A dropped laptop, a matatu knock, or a bag that took a hard set of stairs can shatter the glass while the rest of the machine still runs. Rather than retire a working Envy, owners fit a fresh HP Envy 13-ba panel and keep every file, licence, and setting in place.
At Mascom International, we're seeing more Kenyans repair thin-and-light laptops instead of buying whole new units. Unlike other electronics retailers in Kenya that only quote a full-machine swap, Mascom International supplies and fits the exact HP Envy 13-ba display your notebook uses, at a clear KSh 20,500. Customers across Nairobi report that colour, touch, and pen response return to factory behaviour once the correct panel goes in. Walk into our Kimathi Street store with the laptop, send a photo of the model sticker on WhatsApp, or order the part alone for countrywide pay-on-arrival delivery.
Common Questions About the HP Envy 13-ba
What laptops does this HP Envy 13-ba screen replacement fit?
This assembly fits HP Envy 13-ba0000 and 13-ba1000 notebooks in the touch version, including the Intel 10th-generation Comet Lake and 11th-generation Tiger Lake builds sold from 2020. It is the 13.3-inch, 16:9, 1920 x 1080 IPS touch panel with a 30-pin eDP connector. The Envy family includes close-looking series such as 13-ad, 13-aq, 13-ah, and the x360 13-bf, and their panels do not always swap across. Bring the machine or its HP part number to our Kimathi Street store, and Mascom International confirms the correct match first.
How much does an HP Envy 13-ba screen replacement cost in Kenya?
The HP Envy 13-ba screen replacement costs KSh 20,500 at Mascom International, and that figure covers the full display-and-digitizer assembly. Fitting at our Nairobi CBD counter is confirmed before any work starts, so there are no surprise charges once the model is checked. A brand-new HP Envy 13 laptop runs KSh 90,000 and upward in Kenya, so this repair keeps the machine you already know for a fraction of that spend. You inspect the fitted panel and pay only when the job is tested and working.
Is this a genuine HP screen or a compatible panel?
This is a new, tested display assembly matched to HP's original Envy 13-ba specification: same 13.3-inch size, same 1920 x 1080 resolution, same 400-nit IPS touch layer, same 30-pin connector. Most replacement panels come from the same makers HP uses, including BOE, AUO, and IVO, so the picture, colour, and touch feel match the factory unit. Mascom International states this plainly rather than passing an aftermarket part off as boxed HP stock. If you need a genuine HP-branded original with an HP part number, tell us and we quote that separately.
What is the difference between the 400-nit and the brighter Sure View version?
Some Envy 13-ba units left the factory with an HP Sure View privacy panel that reaches around 1000 nits, while the standard touch panel sits at 400 nits with 100% sRGB colour. The two are different parts, even though both are 13.3-inch FHD touch screens. Sure View lets you dim side viewing angles so people beside you cannot read your screen, which is why finance and legal buyers picked it. Mascom International checks which panel your Envy 13-ba shipped with and matches the exact one, since mixing the two causes a failed fit.
Can Mascom fit the HP Envy 13-ba screen while I wait?
Yes. During working hours our Nairobi CBD technicians fit most HP Envy 13-ba panels the same day, and many jobs finish within the hour once the model is confirmed. You bring the laptop to Old Mutual Building, First Floor Room 4, Kimathi Street, and leave with a working screen. We test touch accuracy, check for dead pixels, and confirm brightness and pen input before you pay. If you prefer, order the panel alone and hand it to your own technician anywhere in Kenya.
Could a cracked screen mean other parts are damaged too?
Usually not. On the HP Envy 13-ba, the display assembly is a separate part from the motherboard, keyboard, and battery, so a screen crack rarely touches those. A hard fall can loosen the hinge or the display cable, and Mascom International checks both during fitting at no extra cost. If the cable or hinge needs attention, we tell you the exact issue and price before proceeding. Most units simply need the panel swapped, after which the laptop reads, folds, and responds like the original.
How do I get the HP Envy 13-ba screen if I live outside Nairobi?
Mascom International ships the HP Envy 13-ba screen replacement to all 47 counties with pay-on-arrival delivery, so you settle up only when the part reaches you. Nairobi and its environs receive same-day dispatch, other major towns get the panel within one business day, and the furthest counties receive it in two to three days. Many upcountry customers order the assembly alone and have a local technician fit it. Send a WhatsApp photo of your screen and model sticker first, and we confirm the right panel before dispatch.
Technical Specifications
Display Panel and Resolution
- 13.3-inch diagonal IPS panel at 1920 x 1080 FHD, the sharpness the Envy 13-ba shipped with from the factory.
- IPS technology holds colour and contrast steady when you tilt the lid, unlike cheaper TN panels that wash out.
- 16:9 aspect ratio matches the original Envy 13-ba chassis, so the fitted panel sits flush with no gaps.
- Matched pixel layout keeps text, photos, and video at native resolution with no stretching or blur.
- Suits editing, reading, and streaming where a wrong-resolution panel would look soft or grainy.
Connector Type and Physical Fit
- 30-pin eDP connector matches the Envy 13-ba touch mainboard cable, the single most common cause of a failed swap when mismatched.
- Screw and bracket points line up with the original chassis, so the panel seats without force or trimming.
- Touch ribbon routes to the factory position, keeping the digitizer signal clean across the whole glass.
- Correct connector count matters because a 40-pin or non-touch cable will not drive this touch assembly.
- Mascom International verifies your cable and pin count before fitting to avoid a wasted part.
Touch Digitizer and Glass Layer
- 10-point multitouch digitizer restores tap, swipe, pinch, and on-screen typing to factory response.
- Edge-to-edge BrightView glass bonds over the panel, matching the original Envy 13-ba look and feel.
- Bonded assembly means the touch layer and panel are one unit, cutting the dust gaps loose glass allows.
- Full digitizer replacement clears ghost touches and dead zones that a cracked original often develops.
- Glass hardness matches the factory sheet, so daily fingertip and stylus use wears the same way.
Brightness, Colour, and Viewing Angles
- 400 nits of brightness on the standard panel stays readable in a bright Nairobi office or near a window.
- 100% sRGB colour returns accurate tones for designers, photo editors, and anyone matching brand colours.
- Wide IPS viewing angles let two people read the screen in a meeting without colour shifting.
- The separate Sure View version reaches near 1000 nits and narrows side angles on purpose for privacy.
- Backlight uniformity is checked before handover, so you do not get dark patches or uneven corners.
Model Coverage Across the Envy 13-ba Range
- Covers 13-ba0000 series Comet Lake units and 13-ba1000 series Tiger Lake units in the touch build.
- Common part references include L96787-001 for the touch assembly, which Mascom cross-checks per unit.
- Does not fit non-touch Envy 13-ba units, which use a different thinner panel and cable.
- Does not fit the x360 13-bf convertible or older 13-ad and 13-aq screens, despite the similar shell.
- Bringing the HP part number or a sticker photo removes guesswork and confirms the exact fit fast.
Fitting and Testing at Our Nairobi Counter
- Same-day fitting during working hours at Old Mutual Building, First Floor Room 4, Kimathi Street.
- Every panel is bench-tested for dead pixels, touch accuracy, and even brightness before you pay.
- Hinge and display cable are inspected during the swap, catching drop damage the crack may hide.
- Part-only purchase is available if you want your own technician upcountry to handle the install.
- Fitting price is confirmed upfront and separately, so the total is clear before work starts.
What You Get With the HP Envy 13-ba Screen Replacement
Each order includes the new 13.3-inch FHD IPS multitouch display-and-digitizer assembly matched to your Envy 13-ba, tested and ready to fit. Fitting at our Kimathi Street counter is available and quoted separately before work begins. Customers who order the part alone receive the panel securely packed for pay-on-arrival delivery to their county. Mascom International also provides direct support by phone and WhatsApp to confirm your exact model and guide a local technician through the swap.
Warranty
The HP Envy 13-ba screen replacement carries a 6-month Mascom International warranty covering manufacturing defects such as dead pixels, backlight failure, or touch faults under normal use. Our Nairobi CBD service desk handles any claim directly. Accidental cracks, liquid damage, and drops after fitting fall outside warranty, as with any screen. Keep your fitting receipt, since warranty is verified against the original sale.
Where to Buy the HP Envy 13-ba Screen Replacement in Kenya
The HP Envy 13-ba screen replacement is available now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, to have the panel matched and fitted while you wait, or to test touch and colour before you commit. Bring the laptop or its HP part number, or send a photo of the model sticker on WhatsApp for a quick match.
Order through any of the following:
- Phone: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the HP Envy 13-ba screen across all 47 Kenyan counties with pay-on-arrival delivery you settle up only when the part reaches you. Nairobi and its environs receive same-day dispatch, major towns get it within one business day, and the furthest counties within two to three days. Many upcountry buyers order the panel alone for their own technician to fit.
Buyers across Kenya rely on Mascom International for honest part matching, current pricing, and reliable warranty backing on every laptop screen we supply and fit.