Mascom International operates from Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi, and maintains the website www.mascomintl.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner when you purchase electronics in Kenya. This Privacy Policy explains how Mascom International collects, uses, discloses, and protects your information when you visit our Website, make electronics purchases, or interact with our services throughout Kenya.
Mascom International collects information about you in various ways when you use our Website or electronics services. The types of information we may collect include:
Personal Information: Contact Information, Payment Information, Account Information, Delivery Information, and Corporate Sales Information.
Non-Personal Information: Browsing Data, Usage Data, and Device Information.
Information from Third Parties: Payment Processors, Analytics Providers, and Social Media Platforms.
We collect information directly from you when you submit forms, place electronics orders, contact us via email at info@mascomintl.com, or call our customer service at +254 708 852 521. We also collect information automatically through cookies, web beacons, and other tracking technologies when you visit our electronics Website. Additionally, we may receive information from third parties, including payment processors and analytics providers.
We use your information to process and fulfill electronics orders throughout Kenya, provide customer service, send marketing communications, improve our Website, and comply with applicable laws, regulations, or legal processes, including tax and consumer protection requirements in Kenya.
Mascom International does not sell your personal information to third parties. We may share information with service providers who assist our electronics business, when required by law, in the event of a business transfer, or with your consent for marketing partnerships.
We use cookies and similar technologies to enhance your electronics shopping experience on our Website. Cookies help us remember your preferences, track Website usage and performance, and deliver personalized content and advertisements. You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include SSL encryption for data transmission, regular security audits and updates, and restricted access to personal information by authorized personnel. Please protect your account credentials and contact us immediately at +254 708 852 521 if you suspect unauthorized activity.
You have rights to access, correct, delete, opt out of marketing communications, and request data portability for your personal information. To exercise these rights, contact us at info@mascomintl.com or call +254 708 852 521. We will respond within the timeframes required by Kenyan data protection laws.
Mascom International retains personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations such as tax and accounting requirements (typically 7 years), and to resolve disputes or enforce agreements. After the retention period, we securely delete or anonymize your information.
Your information may be processed in countries outside Kenya by our cloud providers or payment processors. We ensure such transfers comply with Kenyan data protection laws and include appropriate safeguards like standard contractual clauses.
Our Website may contain links to third-party sites, such as payment gateways or social media platforms. Mascom International is not responsible for their privacy practices or content, so review those sites' policies before sharing personal information.
Our Website and services are not intended for individuals under 18 years old. Mascom International does not knowingly collect personal information from children, and we will delete such information promptly if discovered.
We may update this Privacy Policy to reflect changes in our business practices or legal requirements. Significant changes will be posted on the Website and the "Last Updated" date will be updated. Please review the policy periodically.
If you have questions or requests regarding this Privacy Policy, contact us at: Physical Location: Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi, Kenya; Email: info@mascomintl.com; Phone: +254 708 852 521; Website: www.mascomintl.com. We are committed to protecting your privacy while providing electronics services throughout Kenya.
