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Our Services
How fast does Mascom International deliver electronics in Kenya?
Mascom International understands that time is precious when you need technology products, which is why we offer lightning-fast delivery throughout Kenya. We've built our delivery network specifically to get your tech products when you need them, without the long waits common with other electronics retailers.
Located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi, we coordinate with trusted courier partners to ensure your electronics reach you quickly and safely across Kenya's major cities and rural areas.
Does Mascom International offer same-day delivery in Nairobi?
Yes, Mascom International provides same-day delivery within Nairobi and its surrounding areas. When you order electronics before our daily cutoff time, we can have your smartphones, laptops, headphones, or other tech products delivered to your location the same day you place your order.
This same-day service covers Nairobi CBD, Westlands, Karen, Lavington, Kilimani, and other major Nairobi neighborhoods. Perfect for urgent business needs, last-minute gifts, or when you simply can't wait to start using your new technology.
How long does delivery take outside Nairobi?
For customers outside Nairobi, Mascom International delivers electronics with no more than one day's wait. Whether you're in Mombasa, Kisumu, Nakuru, Eldoret, or any other Kenyan city, you'll receive your tech products within 24 hours of placing your order.
We work with established courier services including Fargo Courier and Easy Coach to ensure reliable, trackable delivery to every corner of Kenya. Remote locations may require additional time, but we'll communicate exact timeframes when you place your order.
Where does Mascom International offer free delivery in Kenya?
Mascom International offers free delivery within the Nairobi Central Business District (CBD), saving customers both time and money on their electronics purchases. This free CBD delivery covers the area around our main location on Kimathi Street and extends throughout downtown Nairobi's business district.
Free delivery within Nairobi CBD means you can order that new smartphone, laptop accessory, or audio equipment and have it delivered to your office or nearby location without additional charges, making your electronics shopping even more convenient and affordable.
What areas in Kenya does Mascom International deliver to?
Mascom International delivers electronics countrywide throughout Kenya. Our delivery network covers:
Nairobi Region: Same-day delivery to Nairobi and surrounding areas including Kiambu, Machakos, and Kajiado counties
Major Cities: Next-day delivery to Mombasa, Kisumu, Nakuru, Eldoret, Thika, and other significant urban centers
Rural Areas: Extended delivery through courier partnerships to remote locations across Kenya
Specific Locations Only: We deliver to exact addresses - apartments, house numbers, petrol stations, restaurants - but never to Post Office boxes for security reasons
How much does delivery cost from Mascom International?
Mascom International's delivery pricing structure prioritizes affordability across Kenya:
Free Delivery: No charge for orders delivered within Nairobi CBD
Standard Kenya Delivery: Ksh 500 for most locations outside free delivery zone
Remote Areas: Pricing varies based on courier accessibility and distance
Current delivery costs always appear on the checkout page when you place your order, ensuring transparency before you complete your electronics purchase. Delivery rates may change based on fuel costs and courier partner adjustments.
What makes Mascom International's delivery service different?
Mascom International's delivery service stands out in Kenya's electronics market through speed, reliability, and customer focus. Unlike other electronics retailers who may take days or weeks for delivery, we've built systems that prioritize getting your technology when you actually need it.
Our dedication to providing the highest quality products, exceptional customer service, and unbeatable convenience means every aspect of our delivery process reflects our commitment to your satisfaction. From order processing to final delivery, we handle every step with care.
How does Mascom International ensure reliable delivery across Kenya?
We partner with trusted, established courier services that understand Kenya's geography, traffic patterns, and delivery challenges. Our delivery partners include Fargo Courier and Easy Coach, companies with proven track records for safe, timely electronics delivery throughout Kenya.
Every order receives tracking information so you know exactly when to expect your electronics. We provide Order Confirmation immediately when you purchase and Shipment Confirmation via text message once your order ships with courier services.
What delivery options does Mascom International offer?
Mascom International provides flexible delivery options designed for Kenya customers:
Express Same-Day: Available within Nairobi and environs for urgent needs
Standard Delivery: Next-day service to major Kenyan cities and towns
Scheduled Delivery: Arrange specific delivery times that work with your schedule
Pickup Option: Collect directly from our Nairobi showroom to avoid delivery charges
Choose the option that best fits your timeline and budget when ordering electronics from our comprehensive inventory.
Does Mascom International deliver on weekends and holidays?
Yes, Mascom International processes and delivers orders on weekdays, weekends, and holidays. We understand that technology needs don't follow standard business schedules, so we maintain delivery operations throughout the week.
During high-volume periods or national holidays, deliveries may experience slight delays, which we communicate immediately. If significant delays occur in your electronics shipment, we'll contact you by telephone with updated delivery information.
How do I track my delivery from Mascom International?
Tracking your Mascom International delivery is straightforward with our two-step confirmation system:
Order Confirmation: Immediate confirmation when you place your electronics order with order details and processing timeline
Shipment Confirmation: Text message notification once your order ships, including tracking information and expected delivery timeframe
Contact us at +254 708 852 521 if you need additional tracking details or have concerns about your electronics delivery progress.
What happens if my electronics arrive damaged during delivery?
Contact Mascom International immediately at info@mascomintl.com or +254 708 852 521 if your electronics order arrives damaged. While we're not liable for products damaged during shipping, we work quickly and fairly to resolve delivery damage situations.
Save all packaging materials and document any damage before contacting us. This information helps us work with courier services and determine the best resolution for your specific situation, whether replacement, refund, or repair options.
Why choose Mascom International for electronics delivery in Kenya?
Don't settle for slow, unreliable electronics delivery when Mascom International offers proven speed, reliability, and customer service throughout Kenya. Our delivery network reflects the same commitment to excellence that guides our product selection and customer service approach.
Speed: Same-day Nairobi delivery and next-day Kenya-wide delivery
Reliability: Trusted courier partnerships with tracking and communication
Affordability: Free CBD delivery and competitive rates across Kenya
Flexibility: Multiple delivery options to match your schedule and needs
How do I get started with Mascom International's delivery services?
Getting started with Mascom International's fast delivery is simple:
Order Online: Visit www.mascomintl.com to browse electronics and see delivery options at checkout
Call Direct: Contact +254 708 852 521 to place orders by phone and discuss delivery preferences
Visit Showroom: Order at our Nairobi location for immediate pickup or scheduled delivery
Experience the difference that comes from working with Kenya's customer-focused electronics retailer. Order now from Mascom International and discover why customers throughout Kenya trust us for fast, reliable delivery that gets your technology when you need it.
Ready to experience lightning-fast electronics delivery in Kenya? Contact Mascom International today at +254 708 852 521, browse our inventory at www.mascomintl.com, or visit our showroom at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi.
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