The HP Pavilion 14-dy screen replacement is now available at Mascom International for KSh 18,500. This new 14-inch Full HD 1920x1080 IPS panel comes with hands-on fitting at our shop at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The HP Pavilion 14-dy screen replacement uses a matte anti-glare LCD with an eDP 30-pin connector that matches the original display in resolution, brightness, and viewing angle. Whether your Pavilion 14-dy shows spider cracks, vertical lines, half a black screen, or backlight flicker, Mascom International restores it to a clean, full picture. The price covers both the panel and the labour to fit it.
The HP Pavilion 14-dy screen replacement suits university students at the University of Nairobi, Strathmore, Kenyatta University, and USIU whose laptops took a knock in a bag or on a matatu commute. It also serves accountants, sales teams, and small-business owners who cannot afford days of downtime waiting for parts to arrive from abroad. A cracked Pavilion 14-dy screen usually means the machine still runs fine, so buying a whole new laptop wastes money. Mascom International solves that by keeping the correct 14-inch panels in stock and fitting them the same day, so you keep your files, your Windows setup, and your budget intact.
At Mascom International, we stock display panels for the full Pavilion 14-dy range rather than a single guessed part. Unlike other electronics retailers in Kenya who order screens only after you pay and wait, we match your exact model number and connector on the spot. Customers across Nairobi report walking in with a broken laptop in the morning and collecting it working the same afternoon. Every HP Pavilion 14-dy screen replacement is tested for dead pixels and even backlighting before it leaves our bench. Visit our Kimathi Street counter, or order for pay-on-arrival delivery to your county.
Common Questions About the HP Pavilion 14-dy screen replacement
Does this HP Pavilion 14-dy screen replacement fit my exact model?
Yes, once we confirm your full model number. The Pavilion 14-dy family covers clamshell units like 14-dy0000 to 14-dy2000 series, plus the x360 14-dy touch convertibles. These share the 14-inch size but differ in resolution, touch versus non-touch, and connector pin count. Bring your laptop or send a photo of the label on the base to +254 708 852 521. Mascom International matches the panel to your unit before fitting, so you never receive a screen that plugs in but shows the wrong resolution or fails to light up.
How much does it cost to replace an HP Pavilion 14-dy screen in Kenya?
The HP Pavilion 14-dy screen replacementcosts KSh 18,500 at Mascom International, and that figure covers the new 14-inch FHD IPS panel plus the fitting labour. There are no hidden bench fees added afterward. Touch-enabled x360 panels can vary in price because they include a digitizer layer, so we confirm the exact quote once we identify your model. Compared with buying a replacement laptop for tens of thousands of shillings, a screen swap keeps a healthy Pavilion 14-dy running for a fraction of the cost.
Is the replacement screen new or used?
The HP Pavilion 14-dy screen replacement is a new panel, not a salvaged one pulled from another laptop. Each unit arrives factory-sealed and gets tested on our bench for dead pixels, uniform backlight, and correct colour before we fit it. This matters because used or pulled screens often carry hidden faults like faint lines or dim corners that show up weeks later. Mascom International supplies new stock so your Pavilion 14-dy display looks and performs like the original factory screen from day one.
How long does the screen replacement take at Mascom International?
Most HP Pavilion 14-dy screen replacement are done within 30 to 60 minutes once we confirm the correct panel is in stock. You can wait at our Kimathi Street shop, grab a coffee in the CBD, and collect your laptop working the same visit. For x360 touch models the fitting takes a little longer because the bezel and digitizer need careful alignment. If you order online from outside Nairobi, we fit and test the unit before dispatch so it reaches you ready to use.
What screen problems does this replacement fix?
The HP Pavilion 14-dy screen replacement fixes cracked glass, spider-web fractures, black or half-black displays, vertical or horizontal coloured lines, backlight flicker, and clusters of dead pixels. These faults usually follow a drop, a knock inside a bag, or pressure on a closed lid. The laptop itself normally keeps working, which is why a panel swap is the sensible fix. Once fitted, your Pavilion 14-dy shows a full, even picture again across the whole 14-inch surface, ready for study, work, or streaming.
Can you replace the screen if I live outside Nairobi?
Yes. Mascom International ships the fitted HP Pavilion 14-dy screen replacement, or the panel on its own, to all 47 counties with pay-on-arrival delivery. Buyers in Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, and Meru receive their order within 1 business day, while further locations such as Lodwar, Wajir, and Mandera receive it within 2-3 business days. If you send us your laptop, we fit and test the screen here first. If you have a trusted local technician, we can supply the tested panel and connector for them to install.
Will my laptop feel the same after the screen is replaced?
Yes. The HP Pavilion 14-dy screen replacement matches the original 14-inch Full HD IPS panel in resolution, brightness, and wide viewing angle, so the picture looks the same as before the damage. Touch models keep their touch response once the correct digitizer panel is fitted. Your Windows installation, files, apps, and login stay exactly as they were, because only the display is changed. Users consistently report that a freshly fitted panel from Mascom International looks identical to the factory screen, with even backlighting and accurate colour.
Is the replacement screen touch or non-touch, and does it matter?
It depends on your model, and yes it matters a great deal. Standard Pavilion 14-dy clamshell laptops use a non-touch panel, while the x360 14-dy convertibles use a touch panel with a built-in digitizer. Fitting a non-touch screen to a touch laptop removes the touch function, so Mascom International always matches the correct type. Tell us whether your screen currently responds to finger taps, or let our Kimathi Street team check, and we fit the exact panel your Pavilion 14-dy shipped with.
Technical Specifications
Display Panel Specifications
- 14.0-inch diagonal panel sized to fit every Pavilion 14-dy chassis without gaps or overhang.
- Full HD 1920x1080 native resolution on standard models, matching the original for sharp text and video.
- IPS technology gives wide viewing angles, so the picture stays clear from the side.
- HD 1366x768 panels are also stocked for base-configuration units that shipped with lower resolution.
- LED backlighting delivers even brightness across the screen with no dim corners or light bleed.
- Anti-glare matte finish cuts reflections during outdoor use and under bright Nairobi office lighting.
Model Compatibility and Fitment
- Fits the Pavilion 14-dy0000, 14-dy1000, and 14-dy2000 clamshell series after model confirmation.
- Compatible with x360 14-dy and 14m-dy touch convertibles using the matching digitizer assembly.
- Panel dimensions and mounting brackets align with the original, so the bezel closes flush.
- Connector position matches the factory cable route, avoiding strain on the display ribbon.
- We verify touch versus non-touch before fitting, so functionality stays identical to the original build.
- Sending a photo of the base-plate label lets us match the exact panel before you travel in.
Panel Build and Anti-Glare Finish
- Glass and backlight layers are new stock, tested for dead pixels before fitting.
- Matte coating reduces fingerprints and glare, useful for students studying near windows.
- Uniform backlight tested on our bench so corners stay as bright as the centre.
- Colour output matches the original IPS panel, keeping photos and video looking natural.
- Panel thickness matches the factory unit, so the lid keeps its original slim profile.
- Each screen is inspected for even brightness and correct contrast before it leaves Mascom International.
Connector and Component Matching
- Standard 14-dy panels use an eDP 30-pin connector matched to your original cable.
- Touch x360 units include the digitizer ribbon so finger and pen input keep working.
- We reuse your original hinges, webcam, and back cover unless they are damaged.
- The display cable is checked for fraying, since a bad cable can mimic a screen fault.
- Correct connector matching avoids flicker caused by a loose or mismatched ribbon.
- Any extra parts, such as a cracked bezel, can be sourced and quoted separately.
In-Store Fitting and Turnaround Time
- Fitting is done at our Kimathi Street bench, usually within 30 to 60 minutes.
- Your files, Windows setup, and login remain untouched, since only the panel changes.
- We power-test the laptop in front of you before you pay and leave.
- Same-day collection applies to most Nairobi CBD walk-in customers during working hours.
- Countrywide orders are fitted and tested here before dispatch for pay-on-arrival delivery.
- Our team checks brightness, touch response, and pixel health as the final step.
What You Receive
Every HP Pavilion 14-dy screen replacement at Mascom International includes the new 14-inch panel, professional fitting at our Kimathi Street bench, and a full function test covering brightness, dead pixels, and touch response where applicable. Walk-in customers receive same-visit collection during working hours. Countrywide buyers receive the laptop fitted and tested, or the matched panel on its own for a local technician. A 6-month Mascom International warranty card and our support contacts are included with every replacement.
Warranty and Support
The HP Pavilion 14-dy screen replacement carries a 6-month Mascom International warranty covering manufacturing defects in the panel and the fitting workmanship. If the display develops dead pixels, backlight failure, or connector faults under normal use within this period, our Nairobi CBD service desk handles the claim directly. The warranty does not cover fresh physical damage such as a new crack from a drop or pressure on the lid.
Where to Buy the HP Pavilion 14-dy screen replacement in Kenya
The HP Pavilion 14-dy screen replacement is available now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Visit our store Monday through Saturday, 9:00 AM to 7:00 PM, to have your laptop assessed and fitted while you wait. Bring the machine, or send a photo of the base-plate model label first so we confirm the correct panel is in stock.
Order or enquire through any of the following:
- Phone and WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the HP Pavilion 14-dy screen replacement across all 47 Kenyan counties with pay-on-arrival delivery you only pay when your order reaches you. Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret receive next-business-day delivery, while further locations including Lodwar, Wajir, and Mandera receive delivery within 2-3 business days. For upcountry customers, we fit and test the panel before dispatch, or supply the matched screen and connector for your local technician.
Our Nairobi CBD service desk handles fitting and after-sales support directly. Buyers across Kenya rely on Mascom International for correct part matching, honest pricing, and a tested screen that brings a knocked Pavilion 14-dy back to full working order.
