The HP EliteBook 840 G5 touch screen replacement is now available at Mascom International for KSh 19,500, supplied as a complete 14-inch FHD 1920x1080 IPS touch assembly. The part matches HP's factory touch configuration: an IPS panel behind Corning Gorilla Glass 3, rated at 220 nits, with the digitizer layer already bonded. Every HP EliteBook 840 G5 touch screen replacement is brand new and sealed, bench-tested before it leaves our counter, and matched to your machine's connector before dispatch. Mascom International stocks the part at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, where technicians fit it in about 45 minutes.
A broken panel does not end the working life of a business notebook. Lawyers moving between Milimani Law Courts and Upper Hill chambers, accountants closing KRA deadlines, university lecturers, and NGO staff covering Turkana and Marsabit reach us with the same story: a machine that still boots fast, but carries a spider-web crack from one matatu commute or a dropped bag. At Mascom International, we're seeing more Kenyan professionals repair rather than replace. An HP EliteBook 840 G5 touch screen replacement at KSh 19,500 restores the machine for roughly a fifth of what a comparable used business laptop costs.
Unlike other electronics retailers in Kenya, Mascom International confirms your existing part number before shipping, because the 840 G5 left the factory with four different panel types. Buyers throughout Kenya tell us the wrong pin count is what wastes their money elsewhere, since a 30-pin non-touch panel will never run a 40-pin touch board. Bring the laptop to Kimathi Street for same-day fitting, or order the HP EliteBook 840 G5 touch screen replacement with pay-on-arrival delivery to all 47 counties.
Common Questions About the HP EliteBook 840 G5 touch screen replacement
What does the KSh 19,500 HP EliteBook 840 G5 touch screen replacement actually include?
The KSh 19,500 price covers the complete touch assembly: the 14-inch FHD IPS panel, the bonded Gorilla Glass 3 digitizer, and the surrounding bezel, plus fitting at our Nairobi CBD workshop at no extra charge. You keep your original lid, hinges, webcam, and antenna cables, which we transfer during the swap. Mascom International also supplies fresh adhesive and a 6-month warranty card. Customers who prefer to fit the part themselves pay the same KSh 19,500 and collect it packed for transit.
Which of the four HP EliteBook 840 G5 panel types is in my laptop?
Four configurations shipped: FHD non-touch at 30 pins, FHD non-touch privacy at 40 pins, FHD touch at 40 pins, and 4K touch. The label behind the panel carries the code, commonly L14383-001, L21943-001, L18313-001, or L14384-001. Send us a photo of that label on WhatsApp and our team confirms the match in minutes. Two body styles also exist, with one or two webcam cutouts, so we ask which camera your unit carries before dispatching anything.
Can I still get touch if my laptop has the HP Sure View privacy display?
Sure View units use a different panel rated at 700 nits with the privacy filter built in, and that variant costs more than KSh 19,500. Fitting a standard 220-nit touch assembly to a Sure View machine works electrically on matching 40-pin models, but you lose the privacy shutter that hides your screen from side viewers. Banking staff and lawyers who rely on that filter should ask us to source the matching Sure View part instead.
Is repairing an HP EliteBook 840 G5 still worth it in Kenya today?
Yes, for most owners. The 840 G5 runs 8th-generation Intel Core i5 and i7 processors, supports up to 32GB of RAM, and takes NVMe storage, so it still handles Excel models, Zoom calls, and 20 browser tabs without strain. A used replacement machine of similar specification sells well above KSh 19,500 in Nairobi. Repairing keeps your existing storage, Windows licence, and installed software untouched, which matters when your accounting or design tools took days to configure.
Does the same assembly fit an HP EliteBook 840 G6 or an EliteBook 745 G5?
Often, yes. The 840 G6 and the AMD-based 745 G5 share the same chassis dimensions and several panel part numbers with the 840 G5, which is why suppliers list them together. The deciding factors are always resolution, pin count, and webcam cutout, not the model badge. Send the part number from your existing panel and we confirm compatibility before you pay. Mascom International also stocks assemblies for the 830 G6, 840 G7, and 840 G8.
My picture is fine but touch stopped working. Do I need the whole assembly?
Usually yes. HP bonds the digitizer directly to the glass on the 840 G5, so the touch layer cannot be separated and replaced alone without damaging the panel. Before quoting a part, our technicians check the display cable seating and the touch controller in Device Manager, since a loose cable or disabled HID driver mimics a dead digitizer. That check is free at our Kimathi Street counter and takes about 15 minutes.
How do buyers outside Nairobi order the part and get it fitted?
Order on WhatsApp or by phone, send a photo of your panel label, and we dispatch the matched assembly with pay-on-arrival delivery. Same-day dispatch reaches Nairobi and its environs, next business day covers Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, and every other major town. You inspect the packaging and pay the rider on arrival. Our team then walks your local technician through the swap on a WhatsApp video call, free of charge.
What damages a newly fitted panel, and how do I protect it?
Pressure, not impact, causes most repeat failures. Carrying the laptop by its lid corner, closing it on a pen or flash drive, and stacking books on a bag all crack panels within weeks. Use a padded sleeve for matatu and boda boda commutes, close the lid from the centre, and clean the Gorilla Glass 3 with a damp microfibre cloth rather than alcohol wipes, which strip the oleophobic coating that keeps finger swipes smooth.
Technical Specifications
Panel Hardware and Picture Quality
- 14.0-inch diagonal IPS panel at 1920x1080 resolution, matching HP's factory FHD touch specification for the 840 G5.
- IPS construction holds colour steady at 178-degree viewing angles, so two people can read one screen in a meeting.
- LED backlight rated at 220 nits typical, tuned for indoor office lighting rather than direct outdoor sun.
- 60Hz refresh rate with an 8-bit colour panel, correct for document work, video calls, and spreadsheet review.
- Glossy Gorilla Glass 3 surface, which is standard on every touch variant; non-touch 840 G5 units use anti-glare instead.
- Draws power from the existing display cable, so battery runtime stays the same as the original factory panel.
Capacitive Glass and Finger Tracking
- Corning Gorilla Glass 3 cover layer resists the scratches that pens, rings, and desk grit leave on bare panels.
- Capacitive touch layer bonded to the glass, supporting up to 10 simultaneous contact points under Windows 10 and Windows 11.
- Works with passive rubber-tip styluses; the 840 G5 digitizer does not support active pen pressure levels.
- Oleophobic coating reduces fingerprint smearing, which matters on a screen you touch through a full working day.
- Touch reporting runs through the panel's own controller, so no separate driver installation is needed after fitting.
- Edge-swipe gestures for the Windows notification centre and task view register correctly once calibration is confirmed.
Part Numbers and Configuration Matching
- Common FHD touch codes include L18313-001, with L18314-001 covering the Sure View privacy touch build at 700 nits.
- Non-touch codes L14383-001 at 30 pins and L21943-001 at 40 pins will not drive a touch configuration.
- Code L14384-001 corresponds to the 4K touch panel, a different resolution that needs its own matching assembly.
- Connector pin count must match exactly; a 30-pin cable physically seats in a 40-pin socket but leaves touch dead.
- Webcam cutout count differs between HD and HD IR camera builds, so state which camera your lid carries.
Bezel, Cable Routing and Chassis Alignment
- Supplied as a complete assembly with bezel attached, removing the fiddly job of separating glass from a broken frame.
- Black bezel finish matches the 840 G5's silver aluminium lid without visible colour mismatch along the edges.
- Pre-cut openings align with the webcam, microphone slots, and ambient light sensor on compatible lid variants.
- Original lid, hinges, WLAN antenna cables, and camera module transfer across, keeping your machine's wireless range unchanged.
- Fresh adhesive strips are included, since factory adhesive loses grip once the old panel is lifted out.
Workshop Fitting and Bench Verification
- Fitting takes roughly 45 minutes at our Nairobi CBD workshop, carried out on an anti-static mat with plastic prying tools.
- Every assembly is powered on and swiped across all four corners before it is handed over or packed.
- Technicians verify brightness stepping, backlight uniformity, and touch calibration in Windows settings after the swap.
- Dead-pixel inspection runs against a white and black test image, with any failing panel exchanged from stock immediately.
- Old panels are disposed of through our Nairobi CBD e-waste channel, or returned to you on request.
- Fitting is free with the KSh 19,500 part; labour-only jobs on parts bought elsewhere are quoted separately.
Package Contents
- Complete HP EliteBook 840 G5 touch screen assembly: FHD IPS panel, bonded Gorilla Glass 3 digitizer, and bezel
- Replacement adhesive strips for the bezel edges
- Protective transit packaging with corner and static protection
- 6-month Mascom International warranty card
- Free fitting at our Nairobi CBD workshop, or free WhatsApp video guidance for your own technician
Warranty
The HP EliteBook 840 G5 touch screen replacement carries a 6-month Mascom International warranty covering manufacturing defects, backlight failure, dead pixels, and touch layer faults under normal use. Accidental damage, cracks, and liquid ingress after fitting fall outside cover. Claims are handled directly at our Nairobi CBD service desk, with assessment done the same day you bring the machine in.
Where to Buy the HP EliteBook 840 G5 touch screen replacement in Kenya
The HP EliteBook 840 G5 touch screen replacement is in stock now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday between 9:00 AM and 7:00 PM, hand over the laptop, and collect it working the same visit. Payment by M-Pesa, card, or cash at the counter.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the part across all 47 Kenyan counties with pay-on-arrival delivery, so you pay the rider only once the assembly reaches you. Nairobi and its environs receive same-day delivery. Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Machakos, Kakamega, and all other major towns receive next-business-day delivery. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every assembly leaves the shop with the 6-month warranty stated above. Buyers across Kenya rely on Mascom International for correctly matched laptop parts, honest pricing, and technicians who explain the fault before quoting a shilling.
