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HP ENVY 17T-CR LCD and Touch Screen Replacement | 17.3-Inch FHD 1920x1080 Multitouch Digitizer Assembly, Part N13553-001
Shattered front, flickering backlight, or zero finger response — a brand-new component supplied over our Old Mutual Building counter ends all three
Condition: New
Note: price and availability are subject to change without prior notice
HP ENVY 17T-CR LCD and touch screen replacement is now in stock at Mascom International for KSh 20,500, covering the complete 17.3-inch FHD 1920x1080 multitouch panel used across the HP ENVY 17T-CR, 17M-CR, and 17T-CR range. The unit arrives brand new and sealed, matching HP part number N13553-001 and its listed equivalents. Collect it from Mascom International at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The HP ENVY 17T-CR screen replacement brings back both picture output and finger input on a laptop whose display has cracked, gone dark, developed lines, or stopped responding to touch.
Kenya's 17-inch ENVY owners are architects running AutoCAD from Kilimani studios, accountants filing KRA returns, video editors cutting client work, and university students at Strathmore, USIU, and the University of Nairobi. A single knock inside a laptop bag during a matatu commute cracks the glass, and the machine becomes unusable overnight. Replacing the whole laptop costs upward of KSh 150,000. The HP ENVY 17T-CR screen replacement solves the same problem for KSh 20,500, keeping your existing processor, storage, files, and Windows licence exactly as they are.
Unlike other electronics retailers in Kenya who sell a generic 17.3-inch panel and leave you to discover it does not fit, Mascom International matches the HP ENVY 17T-CR screen replacement against your exact model number and connector before it leaves the counter. Every unit is bench-tested for picture output, backlight evenness, and ten-point touch response before it goes on the shelf. Customers across Nairobi report a fitted machine back in service the same day. Walk into our Kimathi Street store with the laptop for a free fault check, or order the HP ENVY 17T-CR screen replacement for pay-on-arrival delivery anywhere in Kenya.
Common Questions About the HP ENVY 17T-CR Screen Replacement
Will this screen fit my HP ENVY 17T-CR laptop?
It fits the touch versions of HP ENVY 17T-CR, 17M-CR, and 17T-CR laptops, including the 17-CR0000 and 17-CR1000 series, 17T-CR0000, and 17T-CR100. Confirmed model matches include 17-CR0013DX, 17-CR1003CA, 17-CR1005CL, 17-CR1008CA, 17-CR1010NR, 17-CR1025CL, 17-CR1045CL, 17-CR1075CL, and 17-CR1087NR. Check the sticker underneath your laptop for the exact model code, then send a photo on WhatsApp to +254 708 852 521 and our team confirms the match before you pay.
What is the difference between the touch and non-touch version?
The touch version carries a glass digitizer bonded to the front of the panel and uses a different connector arrangement from the non-touch version. A non-touch panel physically fits the lid but leaves touch permanently dead, and a touch panel fitted to a non-touch laptop shows picture with no finger response. The two are not interchangeable. If your current screen responds to a finger swipe, this HP ENVY 17T-CR screen replacement is the correct part.
Does the KSh 20,500 price include installation?
KSh 20,500 covers the screen assembly itself. Fitting is handled separately at our Nairobi CBD service desk, and the labour charge depends on the condition of your lid, hinges, and display cable. Call or WhatsApp +254 708 852 521 to book a slot and confirm the current fitting charge before you travel. Customers outside Nairobi who order for delivery usually take the part to a local technician they already trust.
Is the bezel or plastic frame included with the screen?
No. The HP ENVY 17T-CR screen replacement supplies the panel with its bonded touch layer only. Your existing plastic bezel, back cover, hinges, and display cable transfer across from the old screen. This keeps the price at KSh 20,500 instead of the far higher cost of a complete lid assembly. Removing a bezel without cracking the clips takes patience, which is one reason we recommend fitting by an experienced technician rather than a first attempt at home.
How do I know it is the screen and not the graphics chip?
Connect an external monitor through the HDMI 2.1 port. If the external display shows a clean picture while the laptop screen stays black, striped, or cracked, the fault sits in the panel and this replacement fixes it. If both screens show the same fault, the problem is further inside the machine. Bring the laptop to Kimathi Street and our technicians run this test at no charge before recommending any part.
Is this a genuine HP part or a compatible replacement?
This is a compatible replacement assembly built to HP's original specification and cross-referenced to part number N13553-001, with equivalents including N46436-001, N13554-001, M93580-AA0, M93580-AA1, M93580-AA3, and L81485-AA1. The panel itself matches the BOE NV173FHM-N4C and NV173FHM-N49 units HP fitted at the factory. Resolution, brightness, colour coverage, connector, and mounting points are identical to the original, so Windows treats it as the same display.
How long does the replacement take at Mascom International?
Allow 45 to 90 minutes on site for a straightforward swap. The technician removes the bezel, unclips the display cable, transfers the frame, seats the new panel, and tests picture plus multi-finger touch before handing the machine back. Same-day service runs Monday to Saturday, 9:00 AM to 7:00 PM, at Old Mutual Building, First Floor Room 4, Kimathi Street. Arriving before 4:00 PM gives the best chance of walking out with a working laptop.
What if the touch stops working after fitting?
Mascom International backs this part with a 6-month warranty covering manufacturing defects, so a panel that develops dead touch zones, backlight failure, or dead pixels within that window is replaced. Bring the laptop and your receipt to our Nairobi CBD service desk. Accidental damage after fitting, such as a fresh crack or liquid entry, falls outside warranty cover. Users consistently report that a correctly seated panel behaves exactly like the original for years.
Is a KSh 20,500 repair worth it on an older ENVY 17?
Yes, in almost every case. An HP ENVY 17T-CR with a working 12th or 13th generation Intel processor, 16GB of RAM, and a 512GB SSD still sells for well over KSh 100,000 in Kenya's used market. Spending KSh 20,500 restores full resale value and buys years of further use. At Mascom International, we're seeing more Kenyan buyers repair 17-inch laptops rather than replace them, because the internals outlast the glass.
Technical Specifications
Display Panel Specifications and Image Output
- 17.3-inch diagonal panel measured corner to corner, matching the original lid opening on every HP ENVY 17-CR chassis.
- FHD 1920x1080 native resolution keeps text sharp in Excel, AutoCAD, and Premiere Pro timelines without Windows scaling blur.
- IPS panel technology holds colour accuracy when viewed from the side, useful for shared screen work in meetings.
- 300 nits rated brightness stays readable indoors and near office windows, though direct Nairobi noon sun still washes it out.
- 100% sRGB colour coverage matches the factory panel, so photographers and designers see the same tones as before.
- 60Hz refresh rate matches HP's original panel, keeping scrolling and cursor movement identical to how the laptop shipped.
Touch Digitizer Layer and Input Handling
- Capacitive glass digitizer bonded directly to the panel, registering ten simultaneous finger contacts as Windows 11 expects.
- Multi-finger gestures including pinch zoom, two-finger scroll, and three-finger desktop switching work with no driver install.
- Windows recognises the digitizer through the existing touch controller, so no software setup is needed after fitting.
- The bonded construction removes the air gap, keeping finger accuracy tight along the edges where cheap panels drift.
- Compatible with capacitive stylus input for on-screen sign-off, useful for lawyers and surveyors approving documents on site.
- Touch stays accurate in Mombasa and Kisumu humidity, where separated digitizer layers on low-grade panels lose calibration.
Model Compatibility and Part Number Matching
- Fits HP ENVY 17-CR, 17M-CR, and 17T-CR families, covering the 17-CR0000 and 17-CR1000 production runs.
- Confirmed model codes include 17-CR0013DX, 17-CR1003CA, 17-CR1005CL, 17-CR1008CA, 17-CR1010NR, 17-CR1025CL, 17-CR1045CL, 17-CR1075CL, and 17-CR1087NR.
- Cross-references HP part numbers N13553-001, N46436-001, and N13554-001, plus M93580-AA0, M93580-AA1, M93580-AA2, and M93580-AA3.
- Panel equivalents include BOE NV173FHM-N4C, NV173FHM-N49, and LP173WF5 (SP)(B6) units used in factory builds.
- Touch versions only. A non-touch HP ENVY 17-CR laptop needs a different panel with a different connector count.
- Send your model sticker photo to +254 708 852 521 and our team verifies the match before dispatch or collection.
Connector Fit, Cable Match, and Electrical Compatibility
- Uses the existing display cable already inside your laptop lid, so no additional cable purchase is required.
- Connector position and pin layout match the factory panel, letting the original cable seat without adapters or modification.
- Touch data travels through the same connection path HP used at the factory, needing no separate USB link inside the lid.
- Backlight voltage matches the original panel, so brightness keys and battery-saving dimming behave exactly as before.
- A damaged display cable causes flicker or a pink tint after fitting; our technicians test the cable during installation.
Construction, Glass Protection, and Physical Build
- Edge-to-edge glass front with micro-edge borders reproduces the slim bezel look of the original HP ENVY 17-CR lid.
- Corning Gorilla Glass NBT specification on the factory panel resists everyday scratches from rings, zips, and keyboard contact.
- Mounting brackets and screw points align with the original lid, so the panel sits flush with no packing or shims.
- Panel thickness matches the factory unit, allowing the lid to close fully without pressure marks on the display surface.
- Ships in anti-static packaging with a protective film across the glass, guarding against transit knocks on countrywide deliveries.
Installation Requirements and Fitting Notes
- Requires a plastic pry tool, a Phillips PH0 screwdriver, and disconnection of the internal battery cable before starting.
- The existing bezel, hinges, back cover, and display cable transfer from the old screen onto the new panel.
- Bezel clips break easily on the HP ENVY 17-CR lid, which is why experienced fitting protects the finished look.
- Fitting takes 45 to 90 minutes at our Nairobi CBD service desk, tested for picture and touch before handover.
- First-time repairers outside Nairobi should use a trusted local technician rather than attempting a self-fit on this model.
- Static discharge damages digitizers, so handle the panel by its edges and avoid touching the ribbon contacts directly.
Package Contents
- 17.3-inch FHD multitouch panel with bonded glass digitizer
- Protective film applied across the glass surface
- Anti-static protective sleeve and shock-resistant packaging
- Mascom International purchase receipt for warranty claims
Not included: plastic bezel, back cover, hinges, display cable, and installation tools. These parts transfer from your existing screen, which keeps the price at KSh 20,500 rather than the cost of a full lid assembly.
Warranty
The HP ENVY 17T-CR LCD and touch screen replacement carries a 6-month Mascom International warranty on manufacturing defects. Cover includes backlight failure, dead pixels, dead touch zones, and connector faults arising under normal use. Accidental damage after fitting, including fresh cracks, pressure marks, and liquid entry, falls outside cover. Our Nairobi CBD service desk handles all claims directly.
Buying the HP ENVY 17T-CR Screen Replacement from Mascom International
Mascom International stocks the HP ENVY 17T-CR screen replacement at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM with your laptop, and our technicians confirm the model match and test the fault before you commit to the KSh 20,500 part.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the panel the same day. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the packaging and pay only when it arrives.
Every panel ships with the 6-month Mascom warranty stated above.
Buyers across Kenya rely on Mascom International for accurate part matching, current Kenyan pricing, and direct after-sales backing on every laptop component we stock. Send your model number on WhatsApp today and our team confirms the fit before you spend a shilling.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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