UGREEN CM564 Desktop USB Microphone is available at Mascom International for KSh 3,500, brand new and sealed, with omnidirectional pickup, a mute button with an LED indicator and an adjustable volume control. Made by UGREEN, it connects to a laptop or desktop through a USB-A plug and starts working without drivers or extra software. The UGREEN CM564 Desktop USB Microphone records sound from 100Hz to 15kHz, the band that carries speech, and keeps background hiss low with a signal-to-noise ratio above 60dB. You can try it before paying at our shop on the first floor of Old Mutual Building, Kimathi Street, Nairobi CBD.
Built for university students, accountants, sales teams and NGO field staff across Kenya, the UGREEN CM564 Desktop USB Microphone solves a common problem with laptop microphones. A built-in mic sits next to the keyboard and fan, so colleagues hear clicks, hum and a distant, hollow voice. Placed on the desk in front of you, the UGREEN CM564 Desktop USB Microphone picks up your voice first and adds built-in noise cancellation. That matters for a lecture on Zoom from a Kenyatta University hostel, a client call from an Upper Hill office, or a Teams review with a donor abroad. A silicone pad under the base stops it tipping when the desk gets bumped.
Unlike other electronics retailers in Kenya that sell unbranded microphones with no after-sales support, Mascom International stocks genuine UGREEN accessories and backs each one with a written warranty. Customers across Nairobi tell us the UGREEN CM564 Desktop USB Microphone is the quickest fix for colleagues saying they cannot hear you clearly. It also leaves your ears free, which many people prefer to a headset during long meetings. Walk into our Kimathi Street shop to hear it on your own laptop, or order on WhatsApp and pay when it arrives anywhere in the country.
Common Questions About the UGREEN CM564 Desktop USB Microphone
How much is the UGREEN CM564 Desktop USB Microphone in Kenya?
The UGREEN CM564 Desktop USB Microphone costs KSh 3,500 brand new and sealed at Mascom International in Nairobi CBD. That price comes with the 6-month warranty described below, and you can pay on arrival when it is delivered to any of the 47 counties, so you check the box before handing over any money. If you want RGB lighting and a higher-resolution recording format, the UGREEN CM769 RGB Desktop USB Microphone costs KSh 2,500 more at KSh 6,000. For meetings and classes, the CM564 covers the job at the lower price.
Does the UGREEN CM564 Desktop USB Microphone need drivers or software?
No, the UGREEN CM564 Desktop USB Microphone is plug-and-play and needs no drivers or software. Plug it into a free USB port, then choose it as the input device in Zoom, Google Meet, Microsoft Teams or your computer's sound settings. On Windows, that choice sits under Sound settings, then Input. Because nothing gets installed, it suits office computers where IT staff block new programs. For other operating systems, message us on WhatsApp with your computer model and Mascom International staff will confirm it before you order.
Will the UGREEN CM564 Desktop USB Microphone keep working during a KPLC power cut?
Yes, the UGREEN CM564 Desktop USB Microphone draws its power from your computer's USB port, so it keeps working whenever your laptop runs on battery. During a KPLC outage, a charged laptop plus a Safaricom or Airtel Kenya mobile hotspot keeps your meeting going with the microphone still connected. A desktop computer is different: when its power drops, the microphone stops with it, unless the desktop sits on a UPS. The microphone needs no separate charger or adapter, so there is nothing extra to plug into the wall.
How does the UGREEN CM564 Desktop USB Microphone compare with the UGREEN CM769 RGB Desktop USB Microphone?
The UGREEN CM564 Desktop USB Microphone costs KSh 2,500 less than the UGREEN CM769 RGB Desktop USB Microphone and focuses on plain, clear speech. The CM564 picks up sound from all around, with a signal-to-noise ratio above 60dB. The CM769 focuses on the front of the microphone, records at 24-bit 96kHz, reaches a 70dB signal-to-noise ratio and adds seven RGB lighting modes. Pick the CM564 for meetings, classes and calls. Pick the CM769 for streaming, podcasting or console voice chat, where a quieter background and the lights earn the extra money.
What does omnidirectional pickup mean on the UGREEN CM564 Desktop USB Microphone?
Omnidirectional means the UGREEN CM564 Desktop USB Microphone hears sound equally from every side, not only from the front. That makes placement easy: you can sit slightly off to one side and still be heard, and two people sharing a desk can both speak into it. The trade-off is that it also hears other sounds in the room, such as a fan or a matatu horn outside a Nairobi window. Built-in noise cancellation trims steady background hum, and the closer you sit, the more your voice stands above the room.
Is the UGREEN CM564 Desktop USB Microphone better than a laptop's built-in microphone?
For most people, yes: the UGREEN CM564 Desktop USB Microphone sits closer to your mouth and away from keyboard and fan noise. Laptop microphones are tiny and mounted beside the keys, so typing and cooling fans get mixed into your voice. A separate desk microphone also lets you move the laptop or add a second screen without losing sound quality. Its volume control lets you set your level on the microphone itself instead of digging through menus mid-call. Accountants and lawyers who type notes during client calls notice the difference first.
How does the mute button on the UGREEN CM564 Desktop USB Microphone help?
The mute button on the UGREEN CM564 Desktop USB Microphone cuts your sound with one press, and an LED indicator shows your mute status. That beats hunting for the on-screen mute icon when a child walks in or a delivery rider hoots at the gate. Because the light sits on the microphone, a quick glance tells you whether the class or meeting can hear you. University students presenting online and sales teams joining back-to-back calls use it to avoid the classic moment of talking while muted.
Who should buy the UGREEN CM564 Desktop USB Microphone, and who should skip it?
Buy the UGREEN CM564 Desktop USB Microphone if you need clear speech for meetings, online classes, voice notes or casual gaming chat at a low price. It suits students, home office staff, teachers and customer support agents. Skip it if you record music, need pickup focused tightly on one voice in a noisy shared room, or want lighting for a stream. Streamers and podcasters will get more from the UGREEN CM769 RGB Desktop USB Microphone, which Mascom International also stocks. Musicians recording instruments should look at an audio interface paired with a studio condenser microphone.
Technical Specifications
Core Function and Audio Capture
- Omnidirectional pickup pattern — hears voices from every side, so exact position on the desk matters less than with a directional microphone.
- Frequency response of 100Hz to 15kHz — covers the full range of the speaking voice, from deep tones to sharp consonants.
- Signal-to-noise ratio above 60dB — your voice stays well above the microphone's own electrical hiss, so recordings and calls sound clean.
- Built-in noise cancellation — trims steady background sounds such as fans, air conditioning and distant traffic before they reach the call.
- Tuned for speech — made for meetings, lectures, voice notes and game chat rather than recording instruments or singing.
Controls and Indicators
- One-touch mute button — silences the microphone instantly without reaching for the mouse, the keyboard or an on-screen icon.
- LED mute indicator — shows your mute status at a glance, so you always know whether the room can hear you.
- Adjustable volume control — set the microphone level on the unit itself, quicker than changing settings inside an app mid-call.
- Physical controls on the body — behave the same way in every calling app, whether Zoom, Teams, Google Meet or Discord.
- Nothing to configure — the buttons work straight out of the box, with no companion app to install or keep updated.
Compatibility and Connection
- USB-A plug — fits the standard rectangular USB port on most laptops and desktops and draws power from it, so no wall adapter is needed.
- Plug-and-play — the computer recognises it automatically as an audio input, with no drivers or software discs to install.
- Works with major calling apps — select it as the microphone in Zoom, Microsoft Teams, Google Meet, Skype or Discord.
- UGREEN's listed uses — video conferencing, online meetings, gaming voice chat and podcasting, according to the product description.
- Laptops with only USB-C ports — need a USB-C adapter or hub, so confirm your laptop's ports with us on WhatsApp before ordering.
Build and Design
- Desktop stand design — the microphone stands upright on its own base, keeping your hands free during long calls and lectures.
- Silicone pad on the base — grips the desk surface and helps stop the microphone tipping over when the table gets bumped.
- Sits within speaking distance — placed on the desk in front of you, not clipped to clothing or worn on the head like a headset.
- Black finish — a plain colour that fits office desks, classroom setups and gaming corners without drawing attention on camera.
- No internal battery — nothing to charge before meetings and no battery cell to wear out over the years.
Inclusions and Support
- Genuine UGREEN product — sourced through Mascom International and factory-packed in UGREEN's own retail box.
- 6-month Mascom International warranty — covers manufacturing defects under normal use, with claims handled at our city-centre service desk.
- No subscription or paid software — the microphone works fully out of the box with free calling and recording apps.
- In-store testing — try it on your own laptop at our Kimathi Street shop before you pay a shilling.
- Pay-on-arrival delivery — inspect the box at your door before paying, wherever you are in the country.
Package Contents
The UGREEN CM564 Desktop USB Microphone arrives in UGREEN's retail box with the microphone itself, ready to connect by USB. Because it is plug-and-play, there is no driver disc or software card to keep track of. Exact box items can vary between production batches, so ask us on WhatsApp to confirm the contents of the unit in stock before you order. If your computer only has USB-C ports, compatible USB-C adapters and hubs are sold separately at Mascom International.
Warranty
Mascom International backs the UGREEN CM564 Desktop USB Microphone with a 6-month warranty covering manufacturing defects under normal use. It covers faults in materials and workmanship that appear during that period. Bring any claim, together with your receipt, to our service desk at Old Mutual Building in Nairobi CBD, and our team will assess the unit there.
Where to Buy the UGREEN CM564 Desktop USB Microphone in Kenya
The UGREEN CM564 Desktop USB Microphone is in stock at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We open Monday through Saturday, 9:00 AM to 7:00 PM, and you are welcome to plug it into your own laptop and hear the difference before paying. It comes in a black finish.
To check stock, ask a question or place an order, reach us on any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
We deliver pay-on-arrival to all 47 counties. Orders within Nairobi and its environs arrive the same day, while Mombasa, Kisumu, Nakuru, Eldoret and other major towns receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Every unit is backed by the 6-month warranty above.
At Mascom International, we describe every accessory with honest specifications, price it accurately and stay available for after-sales help long after the sale. That way students, home workers and office teams across Kenya know exactly what they are buying before the box reaches their desk.
