The UGREEN CM390 Bluetooth Adapter is in stock at Mascom International, priced at KSh 1,200, brand new and sealed, with Bluetooth 5.0 and a range of up to 20 metres. This small USB-A dongle from UGREEN gives a Windows computer the wireless link it was built without, or replaces a weak built-in radio that keeps dropping. It sits almost flush with the port, so it can stay plugged in all day. Collect the UGREEN CM390 Bluetooth Adapter from our store in the Old Mutual Building on Kimathi Street, Nairobi CBD, or order it for delivery.
Designed for office workers, accountants, university students and home users across Kenya, the UGREEN CM390 Bluetooth Adapter solves a common desk problem. Many office desktops in Upper Hill and Industrial Area have no wireless radio at all, so every headset and mouse needs a cable or its own receiver. Older laptops often carry Bluetooth 4.0 chips that stutter on video calls. Plug in the UGREEN CM390 Bluetooth Adapter and you can join Teams or Zoom meetings on wireless earbuds, type on a wireless keyboard and send files from your phone. It also frees USB ports that separate receivers would take.
Unlike other electronics retailers in Kenya that sell unbranded dongles with no support, Mascom International stocks a UGREEN unit with stated Windows support and a real warranty. Generic adapters often need hunting for drivers and lose connection after a few metres. At Mascom International, we're seeing more remote and hybrid workers set up home desks in Kilimani and Westlands, and the UGREEN CM390 Bluetooth Adapter is one of the simplest upgrades they ask for. Bring your laptop to our Kimathi Street shop and we will test it with your headset before you pay, or order on WhatsApp for pay-on-arrival delivery.
Common Questions About the UGREEN CM390 Bluetooth Adapter
What is the UGREEN CM390 Bluetooth Adapter price in Kenya?
The UGREEN CM390 Bluetooth Adapter costs KSh 1,200 brand new at Mascom International in Nairobi CBD. That price includes the sealed adapter and a 6-month warranty against manufacturing defects, handled at our Kimathi Street service desk. You can pay in store or choose pay-on-arrival delivery anywhere in Kenya. Nairobi orders usually arrive the same day. If you want to confirm it works with your headset first, bring both to the shop and we will pair them.
Which computers does the UGREEN CM390 Bluetooth Adapter work with?
The UGREEN CM390 Bluetooth Adapter works with PCs running Windows 11, Windows 10, Windows 8.1 and Windows 7. On Windows 8.1, 10 and 11 it is plug-and-play for most users. Windows 7 needs a driver installed first, which our team can help you load in store. Linux and macOS are not listed by UGREEN, so do not count on them. It is also not made for PlayStation, Xbox or Nintendo Switch consoles, which use their own wireless systems.
How does the UGREEN CM390 Bluetooth Adapter compare with a laptop's built-in Bluetooth 4.0?
The UGREEN CM390 Bluetooth Adapter uses Bluetooth 5.0, which UGREEN rates at twice the speed and four times the coverage of Bluetooth 4.0. In practice that means fewer audio dropouts when you walk away from your desk and quicker pairing. It reaches up to 20 metres in open space, while walls shorten any wireless range. If your laptop already has a working Bluetooth 5.0 radio, you do not need it. If yours is older or faulty, the adapter is the cheaper fix.
Can I use AirPods or Galaxy Buds on my PC with the UGREEN CM390 Bluetooth Adapter?
Yes, the UGREEN CM390 Bluetooth Adapter lets you pair AirPods, Galaxy Buds and most other wireless earbuds with a Windows PC. Put the earbuds in pairing mode, open Bluetooth settings in Windows and select them from the list. They then work for music, YouTube and video calls. Journalists transcribing interviews and students on online lectures find this handy. Features such as automatic switching between Apple devices will not carry over to Windows, but normal listening and the microphone work.
Does the UGREEN CM390 Bluetooth Adapter cope with KPLC power cuts and Kenyan office conditions?
The UGREEN CM390 Bluetooth Adapter draws its small power from the USB port, so it runs whenever your laptop runs on battery during a KPLC outage. On a desktop, it stops with the PC unless you use a UPS, then reconnects your devices after restart. Its compact body sits nearly flush, so it is hard to snap off in a crowded office or a laptop bag. Keep the port free of dust, which builds up quickly in Nairobi offices near busy roads.
What devices can I connect with the UGREEN CM390 Bluetooth Adapter?
The UGREEN CM390 Bluetooth Adapter connects headsets, earbuds, speakers, keyboards, mice, game controllers, printers and phones to a Windows computer. Sales teams use it for wireless headsets on long call days. Accountants pair a wireless numeric keypad beside their main keyboard. You can send photos from a phone to the PC without a cable, which helps when uploading documents to eCitizen or KRA iTax. It is backward compatible with Bluetooth 4.2, 4.1 and 4.0 accessories, so older devices still pair.
Who should buy the UGREEN CM390 Bluetooth Adapter and who should skip it?
The UGREEN CM390 Bluetooth Adapter suits anyone with a Windows desktop that has no wireless radio, or a laptop whose Bluetooth is old, weak or broken. It is a low-cost fix for office desks, cyber cafes and school computer labs. Skip it if you use a Mac or Linux machine, because UGREEN does not list support for them. Skip it too if you only want to connect a game controller to a console; a console needs its own official accessories instead.
Will the UGREEN CM390 Bluetooth Adapter block my other USB ports?
No, the UGREEN CM390 Bluetooth Adapter has a low-profile body that does not cover the USB ports next to it. That matters on laptops where two ports sit side by side and a bulky dongle would block a flash disk or mouse receiver. Because it sticks out only slightly, many users leave it plugged in permanently, even when the laptop goes into a bag. On desktops, plug it into a front or top port for the clearest signal to your devices.
Technical Specifications
Core Function and Wireless Performance
- Bluetooth 5.0 with EDR — EDR is a faster data mode that gives steadier audio and quicker pairing than older Bluetooth 4.0 radios.
- Bluetooth Low Energy support — low-power accessories such as mice and fitness trackers connect and use less of their own battery.
- Up to 20 metres range — move around a home or small office while staying connected; walls and furniture shorten this distance.
- Rated by UGREEN at twice the speed and four times the coverage of Bluetooth 4.0, so calls and music drop out less often.
- Plug-and-play on modern Windows — on Windows 8.1, 10 and 11 most users simply plug it in and start pairing straight away.
Compatibility and Supported Devices
- Windows 11, 10, 8.1 and 7 supported — Windows 7 needs a driver installed first, while newer versions usually set up automatically.
- Backward compatible with Bluetooth 4.2, 4.1 and 4.0 — older headsets, speakers and keyboards still pair without any trouble.
- Pairs with headsets, earbuds, speakers, keyboards, mice, controllers, printers and phones, covering most everyday desk and media accessories.
- Not compatible with PS3, PS4, PS5, Nintendo Switch or Xbox consoles, so console players need dedicated accessories instead.
- macOS and Linux not listed by UGREEN — Mac and Linux users should rely on their computer's built-in radio instead.
Build and Form Factor
- USB-A plug — fits the standard rectangular USB port found on almost every desktop, office PC and Windows laptop sold in Kenya.
- Ultra-compact body — sits close to the port, so you can leave it plugged in while carrying the laptop in a backpack.
- Low-profile design — does not block neighbouring USB ports, leaving room for a flash disk, mouse receiver or printer cable.
- Powered by the USB port — no separate charger or battery, so it runs whenever the computer is on, including on laptop battery.
- Black finish — blends with most laptops and desktop towers instead of standing out on a shared office desk.
Inclusions and Ownership
- One UGREEN CM390 Bluetooth Adapter in sealed UGREEN retail packaging, untouched before it reaches you at Mascom International.
- No extension cable or driver disc included — Windows 8.1 and newer handle setup, and Windows 7 drivers are downloaded online.
- In-store pairing test — bring your laptop and headset to our Kimathi Street shop and we will connect them before you pay.
- 6-month warranty from Mascom International covering manufacturing defects, with claims handled at our Nairobi CBD service desk.
- Cost per day — at KSh 1,200, one year of daily use works out to about KSh 3.30 a day for a wireless desk.
Package Contents
The UGREEN CM390 Bluetooth Adapter comes in sealed UGREEN retail packaging containing the single adapter. There is no driver disc, extension cable or carry pouch in the box. Windows 8.1, 10 and 11 set it up on their own, and Windows 7 users download the driver from UGREEN's support page, which our team can help with in store. Mascom International also stocks wireless mice, keyboards and headsets if you are setting up a full desk.
Warranty
Mascom International backs the UGREEN CM390 Bluetooth Adapter with a 6-month warranty covering manufacturing defects under normal use, such as a failed radio or a faulty USB connector. Claims are handled at our service desk in the Old Mutual Building, Nairobi CBD. Bring the adapter with your receipt for assessment.
Buying the UGREEN CM390 Bluetooth Adapter from Mascom International
You will find the UGREEN CM390 Bluetooth Adapter at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Our doors are open Monday through Saturday, 9:00 AM to 7:00 PM. Bring your Windows laptop and wireless headset and we will pair them on the counter so you leave knowing it works. It comes in black.
For stock checks, quotes or bulk office orders, contact us here:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Delivery is pay-on-arrival to all 47 counties. Nairobi and its environs get same-day delivery, and offices in Nakuru, Kisumu, Eldoret, Thika and Mombasa receive orders the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Each unit carries the 6-month warranty above.
Our promise is simple: clear specifications with no inflated claims, prices that match what you pay at the counter, and a team that answers when you need help after the sale.
