Mascom International stocks the OnePlus Ace 5 Screen Replacement at KSh 14,000, and the price includes fitting at our Nairobi CBD store. It is a brand new, Original-grade replacement display made to fit the OnePlus Ace 5, a China-market phone from OnePlus announced in December 2024. The OnePlus Ace 5 has a 6.78-inch LTPO AMOLED panel at 1264 x 2780 pixels, a 120Hz refresh rate, HDR10+ and Dolby Vision support, and Crystal Shield Glass on the front. Our technicians fit the OnePlus Ace 5 Screen Replacement at Old Mutual Building, First Floor Room 4, Kimathi Street, and test it before handover.
Built for mobile gamers, content creators, developers and students at Strathmore, JKUAT and Kenyatta University who imported the OnePlus Ace 5 for its value, the OnePlus Ace 5 Screen Replacement fixes a problem that often strands these phones. Parts for China-market models are harder to find in Kenya, so one cracked display can leave an otherwise healthy phone sitting in a drawer. Lines across the picture, dead touch zones and a fingerprint reader that stops working all make daily use hard. The OnePlus Ace 5 Screen Replacement puts the phone back into service with a working panel.
At Mascom International, we're seeing more imported OnePlus phones come through our doors, and their owners want one place that handles both the part and the fitting. The OnePlus Ace 5 Screen Replacement is sold as its own part, matched to the OnePlus Ace 5 rather than borrowed from a lookalike model. You pay one price, the work happens in our store, and the repair is backed by a written warranty. Message the team on WhatsApp to confirm the part for your unit, then visit the Kimathi Street store during opening hours.
Common Questions About the OnePlus Ace 5 Screen Replacement
How much is the OnePlus Ace 5 Screen Replacement in Kenya?
The OnePlus Ace 5 Screen Replacement costs KSh 14,000 at Mascom International in Nairobi, including fitting by our technician. The figure covers the Original-grade display and the labour at our Kimathi Street store, with no extra charge at collection. A 6-month warranty on the replacement display comes with the repair. The OnePlus 13R Screen Replacement costs KSh 1,000 more at KSh 15,000, while the OnePlus 13s 13T Screen Replacement costs KSh 2,500 less at KSh 11,500.
Can Mascom International fit the OnePlus Ace 5 Screen Replacement on a phone imported from China?
Yes, the OnePlus Ace 5 Screen Replacement is made for the OnePlus Ace 5, which is a China-market model, so imported units are exactly what it serves. Whether you brought the phone back from a trip or ordered it online, our technicians fit the part at the Nairobi CBD store. Send a photo of the damage and the phone's About page to the team on WhatsApp first. That lets Mascom International confirm the part and set it aside before you travel into town.
Is the OnePlus Ace 5 Screen Replacement the same part as the OnePlus 13R Screen Replacement?
No, Mascom International sells the OnePlus Ace 5 Screen Replacement and the OnePlus 13R Screen Replacement as separate parts, priced at KSh 14,000 and KSh 15,000. Both phones have a 6.78-inch LTPO AMOLED panel at 1264 x 2780 pixels, 120Hz and a 4500-nit peak, yet they are different phones. The OnePlus Ace 5 uses Crystal Shield Glass, while the OnePlus 13R uses Gorilla Glass 7i, and their bodies differ slightly in thickness. Order the part named for your exact model.
Will my Safaricom line work normally after the OnePlus Ace 5 Screen Replacement?
The OnePlus Ace 5 Screen Replacement swaps the display only, so your Safaricom, Airtel or Telkom service works as it did before the damage. Network support on a China-market OnePlus Ace 5 depends on the phone itself, not the display, so any coverage limits you had before stay the same. Make a test call before leaving the store to be sure. You can pay for the repair with M-Pesa, and a case plus protector lowers the risk of a repeat crack on daily boda boda rides.
Will I lose my photos and chats during the OnePlus Ace 5 Screen Replacement?
A display swap normally leaves the phone's storage untouched, so the OnePlus Ace 5 Screen Replacement does not usually affect your photos, chats or apps. Still, back up before any repair, because a phone with a damaged display can hide other faults. If the panel still shows an image, run a cloud backup or copy files to a computer first. If it is fully blank, tell the Mascom International technician, who will explain your options before work begins.
How do I confirm the right OnePlus Ace 5 Screen Replacement for my unit?
Message Mascom International on WhatsApp at +254 708 852 521 with the model name from Settings and a photo of the damage, and the team will confirm the exact OnePlus Ace 5 Screen Replacement part for your unit. Checking first avoids a mix-up with the OnePlus 13R part, since both phones list a 6.78-inch panel on paper. It also lets the team answer any question about the part before you book. Once it is confirmed, bring the phone to our Kimathi Street store for fitting.
Will HDR video and outdoor brightness work after the OnePlus Ace 5 Screen Replacement?
The OnePlus Ace 5 Screen Replacement is made to fit the OnePlus Ace 5 display, which has HDR10+ and Dolby Vision support, 800 nits typical brightness, 1600 nits in high brightness mode and a 4500-nit peak. Those are the phone's own display ratings. The technician checks picture and touch at handover, and you can play a video and step into daylight on Kimathi Street before you leave. Raise any concern at the counter straight away.
Who is the OnePlus Ace 5 Screen Replacement for, and when is it the wrong choice?
The OnePlus Ace 5 Screen Replacement is for OnePlus Ace 5 owners whose phone still boots, charges and connects but has broken glass, failed touch or a damaged picture. It is the wrong choice when the motherboard is dead, the phone has heavy liquid damage, or the body is badly bent, since a display cannot cure those faults; replacing the phone makes more sense then. It also does not fit the OnePlus 13s or OnePlus 13T, which need the OnePlus 13s 13T Screen Replacement.
Technical Specifications
Display Panel
- 6.78-inch LTPO AMOLED panel — the OnePlus Ace 5 display size and type that this replacement is made to fit.
- 1264 x 2780 pixel resolution at about 450 ppi — sharp maps, documents and in-game text across a large panel.
- 120Hz refresh rate — up to 120 picture updates per second, which keeps fast games and long scrolls fluid.
- HDR10+ and Dolby Vision support on the phone — deeper contrast on streaming apps that offer HDR content.
- Ratings of 800 nits typical, 1600 nits in high brightness mode and 4500 nits peak — the phone's listed brightness figures.
Core Function
- Clears away a cracked or splintered front — safe again to hold, swipe and press against your cheek during calls.
- Returns full multi-touch control — two-finger zoom, gaming thumbs and fast typing all register again.
- Ends display faults such as black zones, flickering rows, green tint and frozen patches across the picture.
- Pairs with the phone's under-display optical fingerprint reader — set up and tested by the technician after fitting.
- Fitted on site by a Mascom International technician — your phone is handled by staff you can meet in person.
Compatibility
- Made for the OnePlus Ace 5 — a China-market model that OnePlus announced in December 2024.
- Sold as a separate part from the OnePlus 13R display — the two are different phones.
- Does not fit the OnePlus 13s or OnePlus 13T — those phones use a smaller 6.32-inch panel.
- Imported units welcome — the part suits a OnePlus Ace 5 whether it came from a shop, an online order or a trip.
- Exact part confirmed on WhatsApp — send your model details before booking so the correct display is set aside.
Build
- Front glass listed as Crystal Shield Glass — the protection layer the replacement display is made to fit.
- Phone body measures 161.7 x 75.8 x 8.1 mm — the outline that the new display sits within.
- Aluminium frame with glass front and back — the phone structure the technician works inside during fitting.
- Listed weight of 206 g or 223 g depending on version — a case with good grip helps during one-handed use.
- New part with no previous owner — no scratches or burn-in carried over from another phone.
Inclusions
- One Original-grade replacement display for the OnePlus Ace 5 — new, and installed at our Kimathi Street store.
- Fitting labour folded into the KSh 14,000 price — the technician's time costs nothing extra.
- Touch, picture and fingerprint unlock tested at handover — you check the result yourself before leaving.
- 6-month warranty on manufacturing defects in the replacement display — claims handled at the CBD service desk.
- No charger, cable, case or screen protector included — only the display and its fitting are covered.
Package Contents
The OnePlus Ace 5 Screen Replacement leaves you with your own OnePlus Ace 5, now carrying one Original-grade replacement display. A Mascom International technician installs it at our Nairobi CBD store and tests touch, picture and fingerprint unlock with you at handover. Nothing else is bundled with this repair: no charger, cable, case, screen protector or other accessory. If you want a case or protector to guard the new display, ask the team about options sold separately.
Warranty
Mascom International backs the OnePlus Ace 5 Screen Replacement with a 6-month warranty covering manufacturing defects in the replacement display under normal use. The cover starts when you collect the repaired phone and applies to the display we installed. Claims are handled at the Mascom International service desk in Nairobi CBD.
Where to Buy the OnePlus Ace 5 Screen Replacement in Kenya
Book the OnePlus Ace 5 Screen Replacement at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The store is open Monday through Saturday, 9:00 AM to 7:00 PM. You are welcome to wait at the counter, then try the display, touch and fingerprint unlock yourself before you head out.
For part checks and bookings, use any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International delivers pay-on-arrival to all 47 counties. Nairobi and its environs are served the same day, and Kisumu, Eldoret, Kakamega, Kericho and other major towns within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Buyers outside Nairobi should arrange fitting details with the team on WhatsApp before ordering.
This repair is backed by the 6-month warranty above. We describe every part honestly, quote a price that already includes fitting, and stand behind the work from a CBD store you can walk into.
