The Microsoft Surface Pro 6 replacement touchscreen display assembly is now available at Mascom International for KSh 18,500, a brand new, factory-sealed 12.3-inch PixelSense unit carrying the original 2736 x 1824 resolution and full 10-point touch. This is the complete bonded panel the glass touch layer and the LCD fused as one part matching the screen fitted to every Microsoft Surface Pro 6, model 1796. You will find it in stock at our Nairobi CBD store, Old Mutual Building, First Floor Room 4, Kimathi Street. Mascom International supplies the Surface Pro 6 screen to walk-in customers and to buyers ordering countrywide across Kenya.
A cracked or unresponsive screen usually ends a Surface Pro 6's working life in Kenya, since Microsoft never set up local service centres and full-device swaps cost far more than the machine is worth secondhand. This part solves that problem. University students at Strathmore, USIU, and the University of Nairobi who rely on a Surface Pro 6 for note-taking, accountants running spreadsheets between client visits, and IT support teams maintaining office fleets can bring a dropped or dead unit back to daily use. Repair technicians across Nairobi also stock this Microsoft Surface Pro 6 screen for their own bench work.
Unlike other electronics retailers in Kenya that only sell complete devices, Mascom International stocks the individual Microsoft Surface Pro 6 display assembly, so a single crack does not force a full upgrade. Repair technicians who buy from us report that a matched replacement panel restores the original touch accuracy and Surface Pen response, rather than the laggy input common with mismatched parts. Every unit is checked before it leaves our counter. Walk in to our Kimathi Street store to inspect the Surface Pro 6 screen in person, or order it for pay-on-arrival delivery to your county. Our team can also advise on safe fitting.
Common Questions About the Microsoft Surface Pro 6 Replacement Screen
Will this screen fit my Surface Pro 6?
Yes. This display assembly matches every Surface Pro 6, model 1796, sold from 2018 onward. Before fitting, check the model number printed under the kickstand it reads 1796. If your device shows a different number, it is a different Surface generation and needs a different panel. The Surface Pro 6 uses one screen size across all storage and RAM configurations, so an i5 or i7 unit takes the same part. Our team confirms compatibility from your model number before you pay.
Does the replacement include the glass and the LCD together?
Yes. The Surface Pro 6 screen is a single bonded part the outer touch glass and the LCD panel are laminated as one unit and cannot be separated. When you buy this replacement, you get both layers already joined, exactly how the original ships. You do not need to source the digitizer and display separately. This matters because a glass-only or LCD-only part will not seat correctly or register touch properly on a Surface Pro 6.
Can I install the Surface Pro 6 screen myself?
We recommend a technician. The Surface Pro 6 screen is held by strong adhesive and sits directly over the battery, so gentle heat and careful prying are needed to lift the old panel without damage. Experienced repair technicians handle this in under an hour. If you are not confident, our Kimathi Street store can point you to safe fitting and testing. Self-installation without the right tools risks cracking the new panel, which the warranty does not cover.
Will touch and picture quality match the original?
Yes. This part carries the same 12.3-inch PixelSense specification as the factory screen: 2736 x 1824 resolution, 267 pixels per inch, a 3:2 shape, and 10-point multi-touch. Colours cover the full sRGB range with a 1500:1 contrast ratio, so photos, PDFs, and spreadsheets look as sharp as the day the Surface Pro 6 left the box. Finger tracking and scrolling stay accurate once the panel is seated and the connectors are secured.
Does the new screen still work with the Surface Pen?
Yes. The Surface Pro 6 digitizer in this assembly supports the Surface Pen with 4,096 pressure levels and tilt detection, the same as the original. Students taking handwritten notes, designers sketching, and staff signing documents keep full pen input after the swap. Pen pairing runs through Bluetooth on the device itself, so replacing the screen does not affect it. Confirm your Surface Pen is charged and paired before testing pressure sensitivity on the new panel.
How do I know when my Surface Pro 6 needs a new screen?
Common signs are spider-web cracks after a drop, dead or black patches, flickering lines, or areas that stop responding to touch. On the Surface Pro 6, a knock during a Nairobi matatu commute or a slip from a desk often cracks the glass while the device still powers on. If the picture is fine but touch fails, or the reverse, the fused panel still needs full replacement. Bring the unit to our store and we will diagnose it.
Is this a genuine Microsoft part or an aftermarket screen?
Mascom International supplies new, tested display assemblies matched to the Surface Pro 6, each inspected before sale.Whichever grade you choose, we confirm the panel powers on, registers touch, and shows no dead pixels before handover. Ask our team at purchase and we will tell you exactly which grade you are buying.
What warranty and delivery come with the screen?
The Microsoft Surface Pro 6 replacement screen carries a 6-month Mascom International warranty on manufacturing defects, detailed below. Order by phone, WhatsApp, or our website and pay only when the part reaches you, anywhere in Kenya. Nairobi and its environs get same-day delivery; most other towns receive it the next business day. You can also collect it over the counter at our Kimathi Street shop and have compatibility checked on the spot before you pay.
Technical Specifications
Display Panel and Native Resolution
- 12.3-inch PixelSense LCD carrying 2736 x 1824 pixels, the exact resolution fitted to the original Surface Pro 6.
- 267 pixels per inch keeps text and spreadsheet cells sharp at close reading distance.
- 3:2 aspect ratio gives more vertical space for documents and web pages than a 16:9 panel.
- 1500:1 contrast ratio holds dark and light detail across photos, PDFs, and video playback.
- Full sRGB colour coverage shows accurate tones for design review and photo editing.
Touch and Surface Pen Input
- 10-point multi-touch registers up to ten fingers at once for full Windows gesture support.
- Surface Pen input with 4,096 pressure levels reproduces light and heavy strokes for notes and sketching.
- Tilt detection lets the pen shade like a real pencil when angled against the glass.
- Bonded glass sits flush with the frame, so finger tracking stays even to the screen edges.
- Matched digitizer avoids the input lag common when a cheaper panel is fitted to a Surface Pro 6.
Device Compatibility
- Fits the Surface Pro 6, model number 1796, printed beneath the kickstand on every unit.
- One panel covers all Surface Pro 6 configurations, from i5 with 8GB up to i7 with 16GB.
- Works with both matte black and platinum Surface Pro 6 bodies, since the panel is identical.
- Not compatible with newer or older Surface Pro generations, as each uses a differently shaped panel.
- Check your model number with our team before buying to avoid ordering the wrong generation.
Assembly Type and Materials
- Complete display assembly: touch glass and LCD laminated together as one replaceable unit.
- Rigid glass front resists the light flex of a slim tablet chassis during daily handling.
- Flat-cable connectors seat into the same board sockets used by the factory panel.
- Protective film ships over the glass to guard it until fitting is finished.
- Black bezel border matches the original Surface Pro 6 look with no visible mismatch.
Installation and Fitting
- Adhesive-mounted panel needs gentle heat to release the old screen without cracking it.
- Fitting takes an experienced technician roughly 45 to 60 minutes per unit.
- The battery sits directly under the screen, so careful prying protects it during removal.
- Fresh adhesive strips are needed to re-seal the panel after fitting.
- Our Nairobi CBD store can check the fitted screen and touch response before you leave.
Delivery and In-Store Support
- In stock now at Mascom International, Kimathi Street, ready for same-day Nairobi collection.
- Pay-on-arrival countrywide delivery covers all 47 Kenyan counties with no upfront risk.
- Model-number compatibility is confirmed over WhatsApp or phone before any payment is made.
- •ach panel is powered on and touch-tested at our counter before it is handed over.
- Fitting advice and post-repair touch checks are available at the Nairobi CBD store.
What Comes in the Package
Every Microsoft Surface Pro 6 replacement screen from Mascom International includes:
- One complete 12.3-inch display assembly, with the touch glass bonded to the LCD
- Protective film pre-applied over the front glass
- Basic fitting guidance from our team on request
Note:The Surface Pro 6 device, opening tools, and adhesive strips are not part of the standard package. Ask our staff to confirm current kit contents and to add tools or adhesive if you need them for the repair.
Warranty
The Microsoft Surface Pro 6 replacement screen carries a 6-month Mascom International warranty covering manufacturing defects such as dead pixels, touch failure, or backlight faults on a correctly fitted panel. Damage caused during self-installation is not covered, which is why we recommend professional fitting. Our Nairobi CBD service desk handles any warranty claim directly, with the part checked against your original receipt.
Where to Buy the Microsoft Surface Pro 6 Replacement Screen in Kenya
The Microsoft Surface Pro 6 replacement screen is available now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, to have your model number checked and the panel touch-tested before you buy.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International sends the Microsoft Surface Pro 6 screen across all 47 Kenyan counties with pay-on-arrival delivery you pay only when the part reaches you. Nairobi and its environs receive same-day delivery. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every panel is backed by the 6-month Mascom warranty above and checked before dispatch. Buyers across Kenya rely on Mascom International for honest part descriptions, current pricing, and direct after-sales support from our Nairobi CBD store — whether you repair one Microsoft Surface Pro 6 or a whole office fleet.
