UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter | Silver | Aluminium Alloy Shell | PS5 and PS4 Compatible

Pocket-sized metal body for clean chat and listening on Chromebooks, MacBooks and PlayStation consoles.


Condition: New




Note: price and availability are subject to change without prior notice



Mascom International stocks the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter at KSh 1,600, brand new and sealed in silver. This compact external sound card plugs into a USB-A port and offers a 4-pole combo socket for headsets plus a separate 3.5mm microphone input. An ALC4030 audio chip sits inside an aluminium alloy shell on a braided, shielded cable. The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter is ready to collect from our store in the Old Mutual Building, Kimathi Street, Nairobi CBD, or to send anywhere in Kenya.

Built for mobile gamers, journalists, field engineers and NGO field staff across Kenya, the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter is made to travel. Plastic dongles crack inside crowded bags on boda boda rides and bus trips upcountry. Laptop sockets fill with dust on site visits and start to crackle. The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter answers both problems with a metal casing about 5cm long and a cable that resists fraying. Plug it into a PS5 and your headset carries party chat, or into a Chromebook for a client call.

Unlike other electronics retailers in Kenya that offer generic sound sticks with no paperwork, Mascom International sells the genuine UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter with a written warranty. Buyers throughout Kenya report that it settles the familiar puzzle of a PlayStation headset that will not work through the console's USB ports. It needs no driver on Windows 10 and 11, macOS, Linux or Chrome OS. Stop by First Floor Room 4 to try it with your own headset, or order the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter on WhatsApp and pay on arrival.

Common Questions About the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter

What does the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter cost in Kenya?
The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter costs KSh 1,600 brand new at Mascom International in Nairobi CBD. For that you get the silver adapter, a user manual, a 6-month warranty and pay-on-arrival delivery to any county. It is KSh 200 above the UGREEN US205 USB 2.0 to 3.5mm Headphone Sound Adapter at KSh 1,400 and KSh 400 below the UGREEN CM129 USB to Triple 3.5mm Jack Sound Adapter at KSh 2,000. Pay by M-Pesa, card or cash.

Which UGREEN sound adapter should I choose between the CM383, the CM129 and the US205?
Choose the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter at KSh 1,600 for travel, consoles and single-plug headsets. Its metal shell and combo socket suit bags and PlayStation use. The UGREEN CM129 USB to Triple 3.5mm Jack Sound Adapter at KSh 2,000 adds a volume wheel and mute switch for heavy desk calling. The UGREEN US205 USB 2.0 to 3.5mm Headphone Sound Adapter at KSh 1,400 is the low-cost pick for dual-plug PC headsets on fixed computers.

Can I use the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter on a PS5 or PS4?
Yes, the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter is listed as compatible with PS5 and PS4 consoles. Plug it into a USB-A port on the console, then connect a wired headset to the combo socket. In the console's sound settings, choose the USB headset as the output and input device. It suits players in Nairobi gaming lounges and at home who want game sound and chat in one headset, away from the TV speakers.

How does the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter cope with dust, heat and humidity in Kenya?
The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter has an aluminium alloy shell that holds up better than plastic in tough Kenyan conditions. Metal does not turn brittle in Turkana heat or crack when a bag is thrown onto a matatu rack. Aluminium also resists the coastal humidity of Mombasa and Malindi better than painted plastic finishes. Dust still settles in any open socket, so keep it in a pocket or pouch between uses, and blow the jacks clear occasionally.

Who should buy the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter, and who should skip it?
The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter fits PlayStation players, travelling professionals and Chromebook users with single-plug headsets. Journalists, field engineers and sales teams moving between client sites get the most from its metal build. Skip it if you want a physical mute switch for long call-centre shifts; the UGREEN CM129 USB to Triple 3.5mm Jack Sound Adapter has one. A laptop with only USB-C ports also needs a USB-C to USB-A adapter first.

Does the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter work with a school Chromebook?
Yes, the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter is listed for Chrome OS alongside Windows 10 and 11, macOS and Linux. Chromebooks issued by schools and companies often block software installs, and this adapter needs none. Plug it in, click the clock area, open audio settings and pick the USB device. Students at USIU or Strathmore using Google Classroom and Meet get a working headset path even if the built-in socket has failed.

Which headsets can I plug into the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter?
The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter takes single-plug 4-pole headsets in its combo socket, carrying both sound and microphone. That covers most phone earphones and wired gaming headsets sold today. Its separate 3.5mm microphone input accepts a clip-on or desk microphone, handy for interviews or recording voice notes on a laptop. If your headset has two plugs, use the headphone plug in the combo socket and the microphone plug in the input.

Is the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter worth buying over a cheap unbranded dongle?
The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter is worth the extra for its metal casing, shielded cable and named audio chip. Unbranded dongles often use thin plastic and unshielded wiring that picks up buzz from chargers and phones. The braided, shielded cable here resists fraying and keeps interference down. Customers across Nairobi tell us the cheap versions rarely outlast a term at university, while the UGREEN build comes with a 6-month Mascom International warranty.

Technical Specifications

Core Function and Audio Hardware
  • External USB sound card built on an ALC4030 audio chip — processes sound outside the computer, away from noisy internal circuits and worn sockets.
  • 4-pole 3.5mm combo socket — one opening carries both headphone sound and microphone signal, matching single-plug phone and gaming headsets.
  • Separate 3.5mm microphone input — connect a clip-on, desk or interview microphone while still listening through the combo socket.
  • Handles standard 16-bit, 48kHz audio — the quality used by video calls, streaming services and most games, so nothing is held back.
  • Bypasses the built-in audio jack — a dusty, loose or damaged socket on your laptop no longer spoils calls, lectures or music.
  • Shielded cable — the wiring carries a protective layer that reduces buzz picked up from nearby chargers, phones and power strips.

Compatibility
  • Driver-free on Windows 10 and Windows 11 — plug it in and the computer lists it as a sound device within seconds.
  • Works with macOS and Linux — the same adapter moves between a MacBook at home and a Linux workstation at the office.
  • Chrome OS supported — school and company Chromebooks that block software installs still recognise it without any setup files.
  • Listed for PS5 and PS4 consoles — gives a wired headset game sound and party chat through the console's USB-A ports.
  • Standard USB-A plug — fits rectangular ports on laptops, desktops, docks and consoles; USB-C-only laptops need a separate USB-C adapter.
  • Bus-powered from USB — no battery or charger, so it keeps working on laptop battery during power cuts.

Build and Design
  • Aluminium alloy shell — a light metal casing that resists cracks, knocks and bending far better than the plastic used on budget dongles.
  • Body measures about 50 x 20 x 7.87mm — roughly the size of a flash drive, easy to slip into a shirt pocket or laptop sleeve.
  • Braided cable jacket — woven fibre around the wire resists fraying and kinks after months of coiling it into a bag.
  • Silver finish — matches silver laptops and MacBooks, and the metal surface wipes clean of dust and fingerprints with a dry cloth.
  • Short lead between plug and body — keeps headset weight off the port, protecting it from being levered loose when a cord is pulled.

Inclusions and Support
  • Genuine UGREEN product in sealed retail packaging — not a copy, and backed by Mascom International after the sale.
  • User manual in the box — shows socket layout and setup steps for computers and consoles in plain diagrams.
  • Ready to use from the box — no software disc, power adapter or extra cable required for any supported system.
  • Headsets and USB-C to USB-A adapters sold separately — Mascom International stocks both if you need to complete your setup.
  • 6-month Mascom International warranty — covers manufacturing defects, with claims handled in person at our Nairobi CBD service desk.

Package Contents

Each UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter from Mascom International arrives brand new in sealed UGREEN packaging. Inside you will find the silver adapter with its braided cable attached, and a user manual. No driver disc or power supply is included, because the adapter needs neither. Headsets, microphones and USB-C to USB-A adapters are sold separately at our Kimathi Street store, and we can test your full setup before you pay.

Warranty

The UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter is covered by a 6-month Mascom International warranty against manufacturing defects under normal use. That includes sockets that go silent and an adapter that computers or consoles stop detecting. Claims are handled at our Nairobi CBD service desk in the Old Mutual Building.

Where to Buy the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter in Kenya

Find the UGREEN CM383 USB-A to 3.5mm Audio Jack Sound Adapter at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We serve walk-in customers Monday through Saturday, 9:00 AM to 7:00 PM. Bring your headset, laptop or even your controller setup questions, and we will show you how it connects. This model is stocked in silver.

For orders and quick answers, use any of these:
  • Phone/WhatsApp: +254 708 852 521
  • Email: info@mascomintl.com
  • Website: www.mascomintl.com

Delivery is pay-on-arrival to all 47 counties. Orders within Nairobi and its environs arrive the same day, and towns such as Mombasa, Malindi, Thika and Kakamega receive them the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Your adapter is backed by the 6-month warranty described above.

Mascom International stands behind truthful product details, clear pricing and after-sales help you can reach in person.


Disclaimer: We can not guarantee that the information on this product is 100% correct


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