A shattered screen turns a Microsoft Surface Pro 7 into a stalled machine, and Kenya's daily matatu commutes, crowded desks, and accidental drops account for most of the cracked panels our technicians see. This replacement is built for Microsoft Surface Pro 7 owners who would rather repair than buy again: university students at Strathmore, USIU, and the University of Nairobi who take handwritten notes, sales and field staff who carry the tablet between client sites, and independent repair technicians sourcing parts. Rather than spend six figures on a new device, owners bring the same Microsoft Surface Pro 7 they already know back to full use for a fraction of that outlay.

Unlike other electronics retailers in Kenya who sell loose screens with no support, Mascom International tests every Microsoft Surface Pro 7 Touch Screen Replacement before handover and fits it on request at our Nairobi CBD workbench. Buyers across Kenya tell us the fitted panel matches the factory display for brightness, colour, and touch response, with no dead pixels on delivery. Each unit carries a 6-month Mascom International warranty. Walk in to Kimathi Street with your device for same-day fitting, or order the Microsoft Surface Pro 7 screen replacement for pay-on-arrival delivery to any of Kenya's 47 counties.

It fits the Surface Pro 7, model 1866 (the 2019 release), only. It does not fit the Surface Pro 7+ (models 1960 and 1961), which use a different panel and connector. Check the model number on the kickstand label or under Windows Settings before ordering. If you are unsure, send a photo of your device details to Mascom International on WhatsApp and our team confirms the correct part before you pay. Fitting the wrong panel risks damage, so this check matters.

The assembly replaces a display that is cracked, shattered, showing dead pixels, throwing coloured lines or blotches, or no longer responding to touch. Because the LCD and the touch digitizer come fused as one piece, it also solves cases where only the glass broke but the picture still works, or where touch failed while the image stayed clear. It does not fix faults caused by the motherboard, battery, or charging port. If your Surface Pro 7 powers on but shows nothing, our technicians can test first.

Yes. This replacement matches the original 12.3-inch PixelSense specification: 2736 x 1824 resolution, 267 pixels per inch, a 3:2 aspect ratio, and 10-point multi-touch. The glass surface carries a Corning Gorilla Glass finish like the factory panel, and the layer supports the Surface Pen for note-taking at full pressure. Colour reproduction and brightness track the original closely. Every unit is bench-tested at Mascom International before it leaves the shop, so you receive a panel with no dead pixels and full touch response.

Our technicians fit the Microsoft Surface Pro 7 Touch Screen Replacement at our Kimathi Street workbench, usually the same day you bring the device in. The Surface Pro 7 is glued shut and needs controlled heat, careful prying, and steady hands, so home fitting often cracks the new glass. We move your power and volume buttons across, reseal the frame, and test touch before handover. Walk-in customers wait on site; upcountry buyers can courier the tablet to us for fitting.

For most owners, yes. A clean used Surface Pro 7 sells well above KSh 60,000, and a new 2-in-1 of similar class costs far more, so a KSh 18,500 panel restores full use for a fraction of a replacement. The repair keeps your existing storage, Windows licence, and files intact, with no data transfer needed. If the tablet already had battery or motherboard faults, we advise a full check first so you spend money only where it returns value.

You receive the full LCD and touch digitizer assembly with its flex cable already attached, plus adhesive strips for resealing the frame. Power and volume buttons are not included; our technicians transfer them from your original screen during fitting. If you plan to fit it yourself, you will need a heat source, plastic prying tools, and an anti-static strap, none of which ship in the box. We recommend fitting at Mascom International to protect the new glass.

Yes. The Microsoft Surface Pro 7 Touch Screen Replacement carries a 6-month Mascom International warranty covering manufacturing defects such as dead pixels, touch failure, or backlight faults that appear under normal use. The warranty does not cover cracks or damage caused during home installation, which is one more reason we recommend fitting at our shop. Claims are handled directly at our Nairobi CBD service desk. Bring the device and your receipt, and our team assesses the panel on site.

Yes. Mascom International ships the Microsoft Surface Pro 7 screen replacement to all 47 counties on pay-on-arrival terms, so you settle payment only when the part reaches you. Nairobi and its environs receive same-day delivery, and other major towns receive it the next business day. If you cannot fit it locally, you can courier your Surface Pro 7 to our Kimathi Street shop, we fit and test the panel, then send it back. Reach us on WhatsApp to arrange the return leg.

Order or book fitting through any of the following:

• Phone/WhatsApp: +254 708 852 521

• Email: info@mascomintl.com

• Website: www.mascomintl.com

Every panel is backed by the 6-month Mascom warranty above and tested before handover. Buyers across Kenya rely on Mascom International for correctly matched parts, honest pricing, and hands-on repair support from our Nairobi CBD counter.