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Microsoft Surface Go 2 Model 1901 Screen Replacement | 10.5-Inch 1920 x 1280 PixelSense LCD and Digitizer Assembly for Tablet Repair
Restore a broken touch panel with a factory-tested unit stocked at Mascom International, Kimathi Street, Nairobi
Condition: New
Note: price and availability are subject to change without prior notice
Microsoft Surface Go 2 screen replacement for Model 1901 is now in stock at Mascom International for KSh 14,500, supplied as a complete 10.5-inch 1920 x 1280 assembly with the LCD, touch digitizer, and front glass bonded together. The part carries the same 3:2 shape and 220 pixels per inch density as the panel Microsoft fitted at the factory. Mascom International keeps this Microsoft Surface Go 2 screen replacement on the shelf at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday and our technicians will confirm the fit against your tablet before you pay.
Cracked glass is the most common failure we see on the Microsoft Surface Go 2. University students at Strathmore, USIU, and the University of Nairobi carry these tablets in backpacks every day. NGO field staff, sales teams, and journalists use them for note-taking on the move, and one drop onto a matatu floor ends that. Buying a used replacement tablet costs far more than KSh 14,500. Fitting a new screen returns a working machine with its original storage, Windows licence, and files untouched. That is the practical reason most customers choose repair over replacement.
Unlike other electronics retailers in Kenya, Mascom International stocks Microsoft Surface Go 2 display parts locally rather than ordering them abroad after you have already paid. Customers across Nairobi report waiting three to four weeks for imported panels elsewhere. Ours is on the shelf today. Every unit is powered up and checked for dead pixels, backlight uniformity, and ten-point touch response before it leaves our counter. Our repair desk can also fit the Microsoft Surface Go 2 screen for you while you wait. Call or WhatsApp +254 708 852 521, or visit the Kimathi Street store.
Common Questions About the Microsoft Surface Go 2 Screen Replacement
Which Surface models does this 1901 screen actually fit?
This assembly fits the Microsoft Surface Go 2 sold under model numbers 1901, 1926, and 1927. It also fits the Surface Go 3, which uses the identical 10.5-inch 1920 x 1280 panel and connector. It does not fit the first-generation Surface Go, model 1824, because that tablet uses a smaller 10-inch 1800 x 1200 display with a different flex cable. Bring your tablet to our Kimathi Street counter and we will read the model number off the back before selling you the part.
Is this the full screen assembly or just the LCD?
You receive the complete assembly. The LCD panel, the capacitive touch digitizer, and the Corning Gorilla Glass 3 front sheet arrive bonded together as one unit. That matters because separating those layers on a Surface Go 2 needs a laminating machine most Kenyan repair shops do not have. Cheaper listings online sell the bare LCD only, which is useless if your glass is the cracked part. At KSh 14,500 Mascom International supplies the whole sandwich, so one fitting job restores both display and touch.
Why does this screen cost KSh 14,500 in Kenya?
The price reflects a bonded three-layer assembly, not a plain laptop panel. Surface parts move in low volume, the front sheet is Gorilla Glass 3, and every unit we sell is bench-tested before it reaches the shelf. A used Surface Go 2 tablet in working condition sells for KSh 45,000 to KSh 60,000 locally. Spending KSh 14,500 to bring your existing tablet back keeps your Windows licence, installed software, and stored files exactly where they are. Most customers find the arithmetic straightforward.
Can I fit the screen myself at home?
You can, but read this first. The screen is glued down, and freeing it needs steady heat from a proper heat pad, thin plastic picks, and patience. The display flex cable tears easily, and the battery sits directly beneath the panel. If you have never opened a tablet before, the risk of a second broken screen is real. Mascom International fits the part at our Nairobi CBD workshop for a separate labour charge. Ask at the counter for current pricing and turnaround.
What faults does replacing this screen actually fix?
Cracked or shattered glass, spider-web fractures spreading from a corner, and damaged digitizers where touch stops responding in one area. It also fixes black screens where the tablet powers on and makes sound but shows nothing, white screens, vertical or horizontal coloured lines, dead pixel clusters, backlight bleed, and ghost touches that move the cursor on their own. What it will not fix is a fault on the mainboard or the display connector itself. Our technicians check that free of charge before recommending the part.
Will touch and Surface Pen input still work afterwards?
Yes. The digitizer in this assembly registers the same ten simultaneous touch points as the original and carries native pen support, so a Surface Pen writes and hovers normally once fitted. Windows recognises the panel without extra drivers because the hardware identifier matches. Palm rejection keeps working for students taking handwritten notes in lectures. We test touch across all ten points and confirm pen tracking on the bench before handover, so you leave the Kimathi Street store knowing the input side works.
How long does the repair take at your Nairobi store?
Most Surface Go 2 screen fittings take between two and three hours, because the adhesive needs slow heating on removal and fresh curing time after the new panel goes on. Drop the tablet at Old Mutual Building, First Floor Room 4, Kimathi Street in the morning and collect it the same afternoon. Rushing the adhesive is how shops end up with lifting edges and dust under the glass. We would rather you waited an extra hour than returned in a week.
Is a Microsoft-branded panel available instead of a compatible one?
Microsoft does not sell Surface Go 2 display assemblies to the public in Kenya, and its own service programme swaps the whole tablet rather than the glass. What we stock is a compatible assembly built to the original panel specification: same 10.5-inch size, same 1920 x 1280 resolution, same connector, same Gorilla Glass 3 front sheet. Users consistently report no visible difference in sharpness or colour after fitting. The saving against a full device swap is what makes the repair worth doing.
Technical Specifications
Display Panel Specifications
- 10.5-inch IPS LCD measuring 1920 x 1280 pixels, matching the resolution Microsoft fitted to the original Surface Go 2.
- 220 pixels per inch density keeps text edges clean when reading PDFs or marking up documents on screen.
- 3:2 aspect ratio preserves the taller working area that suits Surface tablets to documents rather than video.
- Contrast ratio of roughly 1500:1 holds dark tones without the washed-out grey seen on cheaper replacement panels.
- 60Hz refresh rate matches the original display, so Windows animations and scrolling behave exactly as before.
- LED backlight with even brightness across the panel; each unit is checked for hotspots and edge bleed.
- Panel reference NV105WAM-N31 or an equivalent from the same specification, depending on current supply batch.
Touch Layer and Pen Compatibility
- Capacitive digitizer registers ten simultaneous touch points, the same count as the panel fitted at the factory.
- Native pen support is retained, so a Surface Pen tracks, hovers, and applies pressure levels after fitting.
- Palm rejection continues to function, letting students rest a hand on the glass while handwriting lecture notes.
- Corning Gorilla Glass 3 front sheet resists everyday scratches from keys, coins, and grit on desks.
- Touch layer and glass arrive bonded to the LCD, removing any need for local laminating equipment.
- Windows identifies the assembly automatically, so no driver download or configuration step follows installation.
Model Compatibility and Fitment
- Fits Microsoft Surface Go 2 units carrying model numbers 1901, 1926, and 1927 on the rear casing.
- Also fits the Surface Go 3, which shares the identical 10.5-inch panel, connector, and flex cable routing.
- Does not fit the first-generation Surface Go, model 1824, which uses a 10-inch 1800 x 1200 display.
- Flex cable length and connector pinout match the original part, so no adapters or splicing are needed.
- Frame dimensions follow the factory outline, letting the assembly sit flush inside the magnesium alloy chassis.
- Check the model number printed under the kickstand before ordering; our counter staff will read it for you.
Build Quality and Bench Testing
- Every assembly is powered on and inspected for dead pixels, stuck pixels, and backlight uniformity before sale.
- Ten-point touch response is verified across the full panel area, including corners where faults often hide.
- Pen tracking is confirmed on units bought by customers who intend to keep using a Surface Pen.
- Colour output is compared against a known-good reference panel to catch tinted or washed-out supply batches.
- Units are stored and shipped in anti-static packaging with corner protection, since bare panels crack in transit.
- Any unit failing a single check is pulled from stock rather than sold off at a discount.
Installation Requirements and Handling
- Removal needs controlled heat of roughly 70 degrees Celsius to soften the adhesive holding the original glass.
- Thin plastic picks and a suction cup are required; metal tools scratch the chassis and cut cables.
- The battery sits directly beneath the display, so disconnect it before lifting the panel any further.
- Old adhesive must be scraped away completely, otherwise the new assembly sits proud and cracks under pressure.
- Fresh adhesive strips or B-7000 glue secure the replacement; allow several hours of curing before heavy use.
- Test the new assembly while it is connected but not yet glued down, confirming image and touch first.
- Mascom International handles the fitting at our Nairobi CBD workshop for customers who prefer not to attempt it.
What You Receive
Every Microsoft Surface Go 2 screen replacement supplied by Mascom International includes:
- One complete 10.5-inch display assembly with LCD, touch digitizer, and Gorilla Glass 3 front sheet bonded as a single unit
- Anti-static wrap with reinforced corner protection for safe transport countrywide
- Mascom International receipt and warranty record tied to the part supplied
Note:Adhesive strips, opening picks, and heat pads are sold separately at our counter. Fitting labour is quoted on its own and is not covered by the KSh 14,500 part price.
Warranty Cover
The Microsoft Surface Go 2 screen replacement carries a 6-month Mascom International warranty on manufacturing defects, covering dead pixels, backlight failure, and touch layer faults under normal use. Accidental cracks, drops, and liquid damage sit outside this cover. Our Nairobi CBD service desk handles claims directly and checks each one against the original sale record.
Where to Buy the Microsoft Surface Go 2 Screen Replacement in Kenya
Mascom International stocks the Microsoft Surface Go 2 Model 1901 screen assembly at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday between 9:00 AM and 7:00 PM. Bring the tablet along and our technicians will confirm the model number, test whether the fault really is the panel, and quote fitting on the spot.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county, so you inspect the sealed packaging before any money changes hands. Nairobi and its environs receive the part the same day. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Each assembly comes with the 6-month Mascom warranty stated above.
Buyers across Kenya rely on Mascom International for honest part descriptions, tested components, and repair advice that tells you plainly when the screen is not the problem.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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