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HP EliteBook 830 G6 Touch and LCD Screen Replacement | 13.3-Inch FHD 1920 x 1080 IPS On-Cell Touch Panel, 250 Nits
Fix a cracked, blank, or dead display and bring back full finger input, fitted while you wait or shipped countrywide by Mascom International, Kimathi Street, Nairobi CBD
Condition: New
Note: price and availability are subject to change without prior notice
HP EliteBook 830 G6 touch screen replacement is now available at Mascom International for KSh 39,000, covering the 13.3-inch Full HD IPS on-cell touch panel fitted to touch-configured units of this business ultrabook. The panel runs 1920 x 1080 resolution at 250 nits brightness, 45% NTSC colour coverage, and a 40-pin eDP connector matching HP's factory touch specification. Every unit arrives brand new and sealed in anti-static packaging, then gets bench-tested for dead pixels and touch response before it leaves our counter. Collect it at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or have our technicians fit it while you wait.
A cracked or blank display does not retire an HP EliteBook 830 G6 laptop. It stalls it. Lawyers in Upper Hill, accountants running QuickBooks in Westlands, and NGO field staff working out of Nakuru and Eldoret hold onto these machines for six or seven years because the aluminium chassis outlasts the glass on top of it. Matatu commutes, overpacked laptop bags, and one knock on a hinge corner are enough to spider the display or kill finger input completely. A new panel costs a fraction of a replacement machine, and the HP EliteBook 830 G6 keeps its Intel processor, SSD, and installed software exactly as they were.
Unlike other electronics retailers in Kenya who hand over a bare panel and leave you guessing at the connector, Mascom International confirms your exact HP EliteBook 830 G6 variant before money changes hands: touch against non-touch, 40-pin against 30-pin, clamshell against x360. Customers across Nairobi report that a mismatched pin count is the single most common reason a bought screen never lights up. Our technicians fit the HP EliteBook 830 G6 panel in roughly 45 minutes at Kimathi Street, or we ship it to all 47 counties on pay-on-arrival terms. Walk in Monday through Saturday, 9:00 AM to 7:00 PM.
Common Questions About the HP EliteBook 830 G6 Touch and LCD Screen Replacement
How much does an HP EliteBook 830 G6 touch screen replacement cost in Kenya?
The panel costs KSh 39,000 at Mascom International, and fitting at our Kimathi Street counter is included when you bring the laptop in. That figure covers the complete 13.3-inch IPS on-cell touch panel, not a bare LCD without the touch layer. A working used EliteBook 830 G6 sells for several times that amount in Nairobi, so replacing the glass keeps a healthy machine in service for years rather than writing it off over one broken part.
Will this panel fit my machine, or do I need the x360 version?
This part fits the standard clamshell HP EliteBook 830 G6 ordered with the factory touch option, which uses a 40-pin eDP on-cell panel. The convertible x360 830 G6 is a different unit: it carries a BrightView assembly with Corning Gorilla Glass 5, a separate hinge-up frame, and a 30-pin connector. The two are not interchangeable. Send us a photo of your existing panel label and the sticker under the laptop, and we confirm the match before you pay.
How do I tell whether the screen is the fault or something else?
Plug an external monitor into the HDMI or USB-C port. If the second display shows a clean picture, the motherboard and graphics chip are fine and the fault sits in the panel or its cable. Spider cracks, a white or black picture, vertical lines, backlight bleeding, and touch that responds in the wrong place all point at the panel. Our Nairobi CBD bench runs this test free of charge before you commit to buying anything.
Does Mascom International fit the screen, or do I collect the part only?
Both options are open. Bring the HP EliteBook 830 G6 to Old Mutual Building, First Floor Room 4, Kimathi Street, and our technicians handle the swap in-house. If you run your own IT workshop in Mombasa, Kisumu, or Eldoret, we ship the panel alone on pay-on-arrival terms and your technician fits it. Corporate IT departments buying several units for a fleet get the parts shipped together with fitting notes for their internal team.
How long does the replacement take at your Nairobi store?
Roughly 45 minutes for a single unit once the correct panel is confirmed in stock. The 830 G6 lid opens from the front bezel, the old panel unclips, the eDP ribbon transfers across, and the assembly is resealed with fresh adhesive tape. Most customers wait in the shop rather than leaving the machine overnight. Fleet jobs of five or more laptops are booked for a morning slot so your staff collect everything the same afternoon.
Will touch input work the same as it did originally?
Yes. This is an on-cell touch panel, the same construction HP fitted at the factory, so the digitiser sits inside the display stack instead of on a separate sheet of glass. Ten-finger multi-touch, Windows Ink pen support, pinch-to-zoom, and edge swipes all behave as before. Windows recognises the panel through the existing HID driver with no extra software. Users consistently report that response and calibration match the original once the ribbon is properly seated.
Can I add touch to a non-touch HP EliteBook 830 G6?
Not with this part alone. Non-touch units ship with a 30-pin eDP panel and a display cable that carries no touch data lines, so the 40-pin touch panel has nowhere to send input. A full conversion means changing the panel, the display cable, and often the lid assembly, which usually costs more than the machine is worth. At Mascom International, we're seeing most owners keep the non-touch layout and simply replace like for like.
What warranty covers the replacement screen?
The panel carries a 6-month Mascom International warranty on manufacturing defects, detailed in the warranty section below. Physical damage after fitting, such as a fresh crack from a drop, falls outside that cover. Claims are handled directly at our Nairobi CBD service desk rather than being sent abroad, so a faulty panel is swapped locally. Keep your receipt and the packaging label, since both carry the batch number we use to verify the sale.
Technical Specifications
Display Panel Specifications and Image Output
- 13.3-inch diagonal IPS panel, 33.8 cm, matching the factory size for every EliteBook 830 G6 lid.
- Native 1920 x 1080 Full HD resolution keeps text sharp in Excel, Sage, and legal document work.
- 250 nits typical brightness, the same rating HP specifies for standard touch units in this range.
- 45% NTSC colour coverage suits documents, spreadsheets, and video calls rather than print colour grading.
- Anti-glare surface treatment cuts reflections in bright Nairobi offices and near window-side desks.
- 60 Hz refresh rate with roughly 600:1 contrast, matching the original panel's behaviour in Windows.
On-Cell Touch Layer and Input Response
- On-cell capacitive touch built into the display stack, the same method used in HP's factory touch build.
- Ten-point multi-touch supports pinch-to-zoom, rotation, and two-finger scrolling across Windows 10 and Windows 11.
- Works with Windows Ink and HP Active Pen input for signatures, PDF markup, and site sign-off forms.
- No separate digitiser sheet means the lid closes at original thickness with no added bulk.
- Standard HID touch driver in Windows recognises the panel automatically without downloading anything extra.
- Glass surface accepts firm pressure from a fingertip in the field without losing calibration.
Model Compatibility and Connector Matching
- Fits HP EliteBook 830 G6 clamshell units originally ordered with the factory touch display option.
- Uses a 40-pin eDP connector; non-touch 830 G6 panels use 30 pins and are not a substitute.
- Not compatible with the convertible x360 830 G6, which uses a hinge-up assembly and Gorilla Glass 5.
- Panel-only part: your existing bezel, back cover, hinges, camera, and display cable are reused.
- Send a photo of the label on your current panel and we confirm the exact match before payment.
- Related HP 735 G6 units sharing the same 13.3-inch touch panel are also covered by this part.
Build Construction and Fitment
- Slim panel profile matching HP's original thickness so the lid closes flat with no pressure marks.
- Reinforced glass face with black surround, keeping the borderless look of the factory display.
- Mounting points align with the original screw holes and clip positions inside the 830 G6 lid.
- Anti-static packaging with corner protection guards the panel during countrywide transport to your county.
- Ships with double-sided adhesive tape for lids where the original bonding has hardened or torn.
- Panel weight matches the original closely enough that hinge tension stays correct after fitting.
Installation Requirements and Service Notes
- Fitting takes roughly 45 minutes on the bench, including a full touch calibration check afterwards.
- Plastic prying tools and a T5 driver are needed; metal blades chip the bezel and crack corners.
- Disconnect the battery before unplugging the eDP ribbon to avoid shorting the display circuit.
- The ribbon locking tab lifts upward; forcing it flat is the most common cause of no picture.
- Test the panel before resealing the adhesive, since removing a bonded bezel twice risks fresh cracks.
- Mascom technicians handle the whole job in-house if you would rather not open the machine.
Testing, Quality Control and Store Backing
- Every panel is powered on and checked for dead pixels, backlight bleed, and touch accuracy before sale.
- Batch numbers are recorded against each sale so warranty claims are verified quickly at our counter.
- Stock is held at Kimathi Street, so most Nairobi customers get same-day fitting without ordering ahead.
- Our bench tests your laptop first, confirming the fault sits in the panel and not the motherboard.
- Fleet buyers receive matched panels from one batch, keeping brightness consistent across company laptops.
- After-sales questions go to the same Nairobi CBD technicians who fitted or supplied the part.
Package Contents
Every HP EliteBook 830 G6 touch screen replacement from Mascom International includes:
- 13.3-inch FHD IPS on-cell touch panel, brand new and sealed
- Anti-static protective packaging with reinforced corner guards
- Double-sided mounting adhesive tape for resealing the bezel
- Fitting instructions covering ribbon handling and calibration checks
- Warranty documentation carrying the batch and sale reference
Note:Bezel, back cover, display cable, hinges, and camera module are not included. Keep the original parts from your laptop, since all of them transfer across during fitting.
Warranty
The HP EliteBook 830 G6touch screen replacement carries a 6-month Mascom International warranty on manufacturing defects, covering dead pixels, backlight failure, and touch layer faults appearing under normal use. Accidental damage after fitting is excluded. Claims are processed at our Nairobi CBD service desk, where the batch reference on your receipt is matched against our sale record.
Where to Buy the HP EliteBook 830 G6 Touch Screen Replacement in Kenya
The HP EliteBook 830 G6 touch screen replacement is in stock now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM with your laptop, and our technicians confirm the fault, verify the connector type, and fit the panel while you wait.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the panel across all 47 Kenyan counties with pay-on-arrival delivery, so you only pay once the part reaches you. Nairobi and its environs receive same-day delivery. All other major cities and towns, including Mombasa, Kisumu, Nakuru, Eldoret, and Garissa, receive next-business-day delivery. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every panel leaves our counter tested and backed by the 6-month warranty stated above. Buyers across Kenya rely on Mascom International for correct part matching, honest pricing, and repair support handled directly from our Nairobi CBD store.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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