Yealink YHS34 Dual is now in stock at Mascom International for KSh 8,500, a binaural wired headset with an RJ9 plug, a Quick Disconnect cable and a noise-cancelling boom microphone. Each unit is brand new and sealed. The Yealink YHS34 Dual places a 28mm speaker over each ear and weighs only 106g, so long call shifts stay comfortable. It plugs straight into the headset port on Yealink desk phones without drivers or software. Collect yours from Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order it for pay-on-arrival delivery anywhere in Kenya.

Built for receptionists, call centre agents, sales teams, insurance agents and hospital switchboard staff, the Yealink YHS34 Dual solves a problem every busy desk knows. Holding a handset against your shoulder for hours strains the neck and leaves both hands half useful. With the Yealink YHS34 Dual on, you type customer notes, confirm M-Pesa payments or book appointments while the caller hears you clearly. Two cushioned ear cups also block more surrounding chatter than a single-ear model. That difference shows quickly on a crowded customer care floor in Westlands.

Unlike generic phone headsets sold loose in Nairobi electronics shops, the Yealink YHS34 Dual comes from the same company that builds your desk phone, so the pin layout and audio tuning match out of the box. Mascom International stocks the wider Yealink range, which means a T31P, T33G or T46U phone and this headset can arrive in one order and be tested together. Office managers across Nairobi tell us agents ask for the dual version once they try it. Visit our Kimathi Street store to test the Yealink YHS34 Dual on a live Yealink phone before you pay.

Yes, for anyone who spends more than two hours a day on a Yealink desk phone, the Yealink YHS34 Dual earns its price quickly. Spread across about 260 working days in a year, KSh 8,500 works out to roughly KSh 33 per working day. In return you get hands-free calling, HD wideband sound in both ears and a noise-cancelling microphone. Agents stop cradling handsets, which cuts neck strain and speeds up typing during calls. Mascom International supplies it with direct after-sales support from our Nairobi CBD store.

The Yealink YHS34 Dual works with Yealink enterprise IP phones that carry an RJ9 headset port, including the T31P, T31G, T33G and T46U that Mascom International stocks. You plug the supplied QD to RJ9 cable into the phone's headset jack, then press the headset key to take calls through it. No driver, app or computer is involved. Phones from other brands sometimes wire their RJ9 port differently, so sound may fail on a Cisco or Avaya set. Bring your phone model to our Kimathi Street store and we will confirm the fit first.

Choose the Yealink YHS34 Dual if you work in a noisy room, and the Mono if you need one ear free to talk with people in front of you. The Dual covers both ears and weighs 106g, while the Mono covers one ear and weighs 72g. Both use the same QD to RJ9 connection and noise-cancelling microphone design. Call centre agents and transcription staff usually prefer the Dual because the second cup blocks surrounding chatter. Receptionists greeting walk-in visitors often find a one-ear model more practical.

The Yealink YHS34 Dual tackles open-plan noise from two sides: a noise-cancelling microphone for your caller, and cushioned cups over both ears for you. The microphone covers 100Hz to 8kHz, the range of the human voice, and it is designed to reduce background sound reaching the caller. Passive noise cancellation from the ear cushions lowers the chatter you hear. On a packed customer care floor in Upper Hill, that means fewer requests to repeat account numbers. Keep the boom close to your mouth for the cleanest pickup.

No, the Yealink YHS34 Dual has no battery and draws its power from the desk phone through the RJ9 cable. That makes it a dependable choice for Kenyan offices dealing with KPLC power cuts. If your Yealink phone runs on Power over Ethernet from a switch connected to a UPS, the phone and headset keep working through a blackout. There is no charging dock to forget at night and no battery that slowly loses capacity. A wireless headset, by contrast, needs regular charging and goes silent when its battery runs flat.

Yes, at 106g the Yealink YHS34 Dual is light enough for a full eight-hour shift at a contact centre desk. Yealink built it as an ultra-lightweight on-ear design with soft ear cushions, so pressure spreads across both sides of your head instead of one. The headband adjusts to different head sizes, which matters when shifts rotate and agents share equipment. Lift the cushions off for a minute between call bursts on hot afternoons to let your ears breathe. Many agents find dual-ear balance less tiring than a one-sided model.

Yes, the Yealink YHS34 Dual includes Yealink's ActiveProtection technology, which guards against acoustic injury from sudden loud sounds. A burst of line static, a sharp tone or a shouting caller is limited before it reaches your ears at full force. For agents who handle call after call every day, that protection matters over months and years. Sensitivity is rated at 93 dB SPL at 1 kHz, giving clear volume without turning the phone all the way up. Keep the phone volume at a comfortable middle setting for the best results.

Buy the Yealink YHS34 Dual if you sit at a Yealink desk phone and take calls for most of the day. It suits call centre agents, receptionists at busy clinics, sales desks and helpdesk teams. Skip it if you move around while talking; the Yealink W56H DECT handset from Mascom International lets you walk the floor instead. Skip it too if you call mainly from a laptop softphone, since it has no USB plug. Boardroom teams needing shared audio are better served by the Yealink CPW90 wireless microphone on a compatible conference system.

The Yealink YHS34 Dual ships in Yealink's sealed retail box with everything needed to start taking calls on a Yealink desk phone the same day.

The desk phone itself is sold separately. Mascom International stocks the Yealink T31P, T31G, T33G and T46U, and our team can pair any of them with this headset in a single order.

The Yealink YHS34 Dual ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Cable damage from pulling, crushing or chair wheels does not count as a manufacturing defect. Bring the headset, QD cable and proof of purchase to our Nairobi CBD service desk, and our team assesses the claim directly.

Mascom International stocks the Yealink YHS34 Dual in black at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM to try the Yealink YHS34 Dual on a working Yealink phone before committing.

Three ways to order:

Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the Yealink YHS34 Dual the same day. Nakuru, Eldoret, Mombasa, Kisumu, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the headset and pay only when it arrives.

The Yealink YHS34 Dual comes with the 12-month warranty detailed above. Ordering headsets for a whole team? Share your phone models and seat count on WhatsApp, and we will confirm compatibility and stock before dispatch.

Buyers across Kenya rely on Mascom International for accurate specifications, current pricing, and direct after-sales support from a real store on Kimathi Street.