Built for accountants, software developers, architects, and university students across Kenya who keep a hub, SSD, or monitor lead permanently attached to one laptop. Repeated plugging and unplugging is the most common cause of loose USB-C sockets on machines already out of warranty, and socket repair on a modern ultrabook usually means a mainboard job costing more than KSh 15,000. The UGREEN US372 absorbs that wear on a KSh 1,800 part instead. It also fixes reach: docking stations parked behind a desk, monitors on floating arms, and Nintendo Switch docks sitting away from the TV shelf.

Unlike other electronics retailers in Kenya stocking unbranded extension leads with no stated speed rating, Mascom International sells the UGREEN US372 with published figures you can hold us to: 10Gbps, 100W, and 4K at 60Hz. Users consistently report that cheap extenders quietly drop to USB 2.0 speeds of 480Mbps, turning a 10GB file copy from roughly 15 seconds into more than three minutes. Walk into our Kimathi Street store to test the US372 against your own laptop and monitor before paying, or order it for pay-on-arrival delivery anywhere in Kenya.

The US372 adds 0.45 metres of full-function USB-C reach between your device and any USB-C accessory. One end is a male plug that goes into your laptop, phone, or tablet; the other end is a female socket that accepts your existing USB-C cable, hub, dock, or drive. Everything the original port carried still passes through: 10Gbps data, up to 100W of charging current, and display output. It is an extender, not an adapter, so it changes nothing about signal type.

Yes, mainly as insurance. A loose USB-C socket on an HP EliteBook, Dell XPS, or MacBook is a board-level repair, and Nairobi workshops quote KSh 12,000 to KSh 25,000 for that work depending on model. The US372 takes the daily insertion cycles instead of your laptop. Unbranded extenders sell for KSh 400 to KSh 700 in Kenya but typically cap at 480Mbps with no video support, which defeats the reason most buyers want an extension in the first place.

UGREEN states plainly that this extender is not compatible with Thunderbolt 3 or Thunderbolt 4 hubs and docking stations. It handles standard USB-C hubs, USB-C docks, SSD enclosures, card readers, and monitors without trouble. If your setup runs a Thunderbolt dock such as a CalDigit or Dell WD22TB4, connect that dock directly rather than through an extension. Ask our Kimathi Street team before buying if you are unsure which category your dock falls into. 

Up to 10Gbps, using USB 3.2 Gen 2 signalling on fully wired connectors. In practical terms a 10GB video file moves in roughly 10 to 20 seconds when both your device and the connected drive support that speed. A 1GB folder of photographs clears in about one second. Speed always follows the slowest link, so pairing the US372 with a USB 2.0 flash drive still returns USB 2.0 results. Kenyan videographers backing up wedding footage to portable SSDs benefit most here.

It supports 3840 x 2160 output at 60Hz, provided both ends of the chain cooperate. Your laptop's USB-C port must support DisplayPort Alt Mode video output, and the monitor or the cable running to it must accept video input. Many budget laptops sold in Kenya carry USB-C ports wired for data and charging only, with no video. Check your machine's specification sheet first, or bring the laptop to our Nairobi CBD counter and we will test it.

The US372 passes up to 100W at 20V/5A, which covers a 96W MacBook Pro 16-inch adapter, 65W ThinkPad and Dell chargers, and every phone charger sold in Kenya. A Galaxy S24 Ultra or S25 Ultra still reaches full Super Fast Charging speed through the extension. UGREEN advises keeping total cable length under 2 metres for stable results, so pair the US372 with a 1-metre or 1.5-metre charging lead rather than a 3-metre one.

Desk-bound professionals gain the most: architects running dual monitors from a single laptop port, software developers at Westlands and Kilimani startups docking daily, accountants moving between KRA filings and external backups, and university students at Strathmore or USIU who plug and unplug a hub several times a day. Gamers using a Steam Deck or Nintendo Switch also buy it to keep the console's socket protected while docked. Photographers pulling cards through USB-C readers are another steady group.

Yes. UGREEN lists Samsung DeX among supported modes, so a Galaxy S23, S24, or S25 can drive an external display through the US372 when paired with a video-capable USB-C cable and a compatible monitor. This matters for sales teams and consultants who present from a phone rather than carrying a laptop to client meetings around Upper Hill and Westlands. DeX output runs at 4K 60Hz on supported handsets, with the phone still charging through the same connection.

Every socket carries a rated insertion count, typically around 10,000 cycles for USB-C. Plugging a hub in and out twice daily burns through that budget in roughly thirteen years on paper, but real-world side loading, dust on Nairobi desks, and cable tugging shorten it considerably. Leaving the US372 permanently seated in the laptop means the wear lands on a replaceable KSh 1,800 part. UGREEN rates the braided jacket for well over 10,000 bend cycles.

The UGREEN US372 retail box from Mascom International contains the 0.45-metre USB-C male to USB-C female extension cable in black, plus the UGREEN product documentation card. No charger, adapter, or additional cable ships alongside it, since this is an extension for hardware you already own. Mascom International stocks compatible UGREEN 65W and 100W Nexode wall chargers, USB-C to USB-C charging leads, and Revodok hubs separately at our Kimathi Street counter.

The UGREEN US372 carries a 6-month Mascom International warranty on manufacturing defects under normal use. Our Nairobi CBD service desk processes claims directly across the counter, without courier returns or third-party handling delays. Bring your receipt and the cable to Old Mutual Building for same-visit assessment.

Three ways to order:

Every unit comes with the 6-month Mascom warranty stated above.

Buyers across Kenya rely on Mascom International for honest specifications, current Kenyan market pricing, and after-sales backing handled from our Nairobi CBD counter rather than a distant call centre.