The UGREEN NASync DH4300 Plus is built for people whose files have outgrown a laptop. Wedding photographers in Karen and Naivasha filling 128GB cards every weekend, videographers cutting 4K footage for Nairobi agencies, architects holding years of CAD revisions, and families with fifteen years of phone photos all face the same wall: external drives fail without warning, and cloud plans keep billing every month. The DH4300 Plus keeps that data in your own house or office, on drives you own, reachable from your phone whether you are in Kisumu or Dubai.

At Mascom International, we're seeing more Kenyan buyers move away from monthly storage plans toward hardware they pay for once. Unlike other electronics retailers in Kenya who stock only external drives, we carry the UGREEN NASync DH4300 Plus alongside NAS-rated drives and the matching UGREEN backup power unit. Users consistently report simple three-step setup through the UGREEN NAS app, with automatic phone backup running the first evening. Walk into our Kimathi Street store to handle the DH4300 Plus, or order for pay-on-arrival delivery anywhere in Kenya.

No. The DH4300 Plus ships diskless, so you buy drives separately and choose your own capacity. The four bays accept both 3.5-inch and 2.5-inch SATA drives, and UGREEN recommends matched CMR NAS-rated drives such as Seagate IronWolf or WD Red Plus. Mascom International stocks NAS drives in common sizes and will fit them for you at our Nairobi CBD counter. Mixing drive brands works, but matched pairs make RAID rebuilds cleaner and easier to plan.

Raw capacity reaches 128TB with four 32TB drives, but usable space depends on your RAID choice. Four matched 32TB drives in RAID 5 leave roughly 96TB while surviving one drive failure. RAID 6 and RAID 10 both leave around 64TB, with RAID 6 surviving two failures. A more realistic Kenyan build of four 8TB drives in RAID 5 yields about 24TB usable, enough for roughly 4,800 hours of 1080p video.

The single 2.5GbE LAN port carries up to 312.5MB per second, and UGREEN quotes a 1GB file moving in about 3 seconds. Real drive speeds usually settle between 250 and 280MB per second across four spinning drives. That means a 64GB card of wedding photos copies in roughly four minutes on a wired connection. You need a 2.5GbE switch or router to reach full speed; a standard Gigabit switch caps you near 113MB per second.

Yes. UGOS Pro includes remote access through the UGREEN NAS app on Android, iOS, Windows, macOS, and any web browser, so your files stay reachable over Safaricom or Airtel mobile data. Setup uses UGREEN's relay service, meaning no port forwarding or static IP is needed on a home Faiba or Safaricom Home Fibre line. Remote speed follows your upload bandwidth, so large 4K files pull slower than documents when you are away from the office.

It works well for direct playback and less well for heavy transcoding. The DH4300 Plus outputs 4K at 60Hz over HDMI, supports DLNA, and runs UGREEN's own video app, so a TV in the sitting room streams your library directly. Plex and Jellyfin both install through Docker. The ARM processor has no Intel Quick Sync, so converting codecs on the fly for several viewers at once will stutter. Plan around direct play.

A 12TB cloud plan at roughly USD 59.99 monthly works out near KSh 7,750 every month, or about KSh 93,000 a year at current rates. The DH4300 Plus costs KSh 67,000 once. Add four 4TB NAS drives and you own the hardware outright inside the first year, with no renewal date and no risk of losing access if a card payment fails. Your data also stays on your own premises rather than a foreign data centre.

The DH4300 Plus suits home and small-office storage; the DXP4800 Plus suits heavier work. This model gives four SATA bays, fixed 8GB LPDDR4X memory, one 2.5GbE port, no M.2 slots, and Docker without virtual machines. The DXP4800 Plus adds an Intel Pentium Gold 8505, memory expandable to 64GB, two NVMe slots, and a 10GbE port. Choose the DH4300 Plus if photo backup, family sharing, and 4K TV playback are the real job.

UGOS Pro runs local encryption, a firewall, two-factor login, and real-time file scanning through its Security Manager app. RAID 5 and RAID 6 keep the array running when a drive dies, and folder permissions let each family member or staff account see only their own space. UGREEN holds TRUSTe certification and the ETSI EN 303 645 mark from TÜV SÜD. Nothing leaves your building unless you share it, and UGREEN cannot read your files.

Sudden power loss during a write is the main risk to any NAS, and Kenya Power outages make that a genuine concern in Nairobi estates and upcountry towns. UGREEN sells a matching 120W DC uninterruptible power supply with a 12,000mAh battery built specifically for the DH4300 Plus, which holds the unit up long enough for a clean shutdown. Mascom International stocks that unit separately, and any standard AVR-equipped UPS also works.

The UGREEN NASync DH4300 Plus carries a 12-month Mascom International warranty covering manufacturing defects under normal use, alongside UGREEN's 2-year manufacturer warranty on this product line. Our Nairobi CBD service desk handles claims directly without courier returns to a distant centre. Hard drives purchased separately carry their own manufacturer warranty terms.

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Every unit is covered by the 12-month warranty detailed above, with claims coordinated at our Nairobi CBD service desk. Our team walks you through drive installation, RAID selection, and first-time app setup over WhatsApp or in person. Buyers across Kenya rely on Mascom International for accurate specifications, honest Kenyan pricing, and after-sales support on every storage product we stock.