UGREEN HD104 HDMI Cable 10m, carrying 4K video at 30Hz across 10.2 Gbps of bandwidth with gold-plated male-to-male plugs, is now in stock at Mascom International for KSh 2,800, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The UGREEN HD104 arrives brand new and sealed in UGREEN retail packaging under catalogue item 10110. Oxygen-free copper conductors sit inside triple shielding made of a ground wire, aluminium foil, and a braided layer, so the picture holds steady across the full ten metres. The HD104 also passes 1080p at 60Hz, 3D content, 48-bit colour depth, ARC audio return, and HDCP-protected video.
Church technical teams, school ICT departments, hotel lounges showing football, and meeting rooms in Upper Hill and Westlands all hit the same wall: the display is fixed high up, and the source device sits metres away. A 1.5-metre cable forces you to perch the decoder beside the television where nobody can reach the remote sensor or the ports. The UGREEN HD104 10m closes that distance in one clean run, with no couplers, no repeater boxes, and nothing extra to power. Gamers who keep a PlayStation 5 on a rack across the sitting room solve the same problem with it.
Unlike the unbranded ten-metre cables sold loose in Kenya's electronics stalls, the HD104 carries a printed UGREEN model code and catalogue number you can check against the manufacturer's own listing. Users consistently report that thin, unmarked long cables start flickering, dropping to a black screen, or showing sparkle dots after a few months of heat and dust. At Mascom International, we're witnessing steady repeat demand from installers who would rather fit the HD104 once than drive back to a client site for free. Test it on our display before paying, or order for countrywide delivery.
Common Questions About the UGREEN HD104 HDMI Cable
What resolution does the 10-metre UGREEN HD104 actually support?
The 10-metre HD104 runs 4K (3840 x 2160) at 30Hz and 1080p at 60Hz, using 10.2 Gbps of bandwidth. That covers DStv, Zuku, Netflix on a streaming stick, laptop presentations, Blu-ray, and console menus. If your work depends on 4K at 60Hz for fast-motion gaming, use a shorter HDMI 2.0 length instead, or ask us about an active optical run. Mascom International staff will match the cable to your source device and screen before you pay for it.
Will a 10-metre run lose signal before it reaches my television?
Not with this build. Distance weakens an HDMI signal, and the HD104 answers that with oxygen-free copper conductors and three shielding layers: a ground wire, aluminium foil, and a woven braid. Those layers block interference from mains wiring, fluorescent fittings, and Wi-Fi routers that share the same ceiling void. Kenyan installers commonly report sparkle dots or dropouts on cheap long cables run beside power lines. Keep the HD104 a hand's width from mains cabling and the picture stays locked.
Which devices work with the UGREEN HD104 HDMI cable?
Anything with a standard full-size HDMI port on both ends. That includes DStv and Zuku decoders, PlayStation 4 and 5, Xbox, Nintendo Switch docks, laptops, desktop graphics cards, Epson and BenQ projectors, AV receivers, soundbars, digital signage screens, DVD and Blu-ray players, and CCTV recorders feeding a monitor. Both ends are male, so it plugs directly into ports without an adapter. Phones and tablets with USB-C output need a separate USB-C to HDMI adapter, which Mascom International stocks.
Is KSh 2,800 fair for a 10-metre HDMI cable in Kenya?
That works out to KSh 280 per metre, less than most branded one-metre HDMI cables cost per metre in Nairobi. The saving that matters, though, is the second one. A failed cable inside a ceiling or wall conduit means pulling the trunking open again, and that labour costs more than the cable. Buyers across Kenya tell us they pay once for a marked, traceable UGREEN part rather than twice for an unbranded replacement plus the installer's return trip.
Can this cable carry sound to a soundbar or AV receiver?
Yes. The HD104 supports Audio Return Channel, which lets a television send its audio back down the same cable to a soundbar or receiver, so you do not need a second optical or RCA lead. It passes Dolby TrueHD and DTS-HD Master Audio without compressing them, plus audio-video sync so lips match speech. For church halls and hotel lounges running a mixer, that single cable keeps the rack tidy and cuts one more failure point out of the setup.
Does the UGREEN HD104 suit a ceiling-mounted projector in a church or classroom?
This is its most common job in Kenya. Ten metres reaches from a rear equipment table or lectern to a ceiling projector in most halls, classrooms, and conference rooms. The PVC jacket is flexible enough to pull through standard 25mm trunking without kinking, and the round profile clips neatly along a beam. Measure your actual route, not the straight-line distance, since the cable must climb a wall and cross a ceiling. Add roughly two metres for slack and bends.
Will the connectors survive Nairobi humidity and repeated plugging?
The plugs are gold-plated over the contact surfaces, which resists oxidation and corrosion far better than bare tin, and that matters in coastal Mombasa and Kisumu humidity as much as in dusty Nairobi. The moulded strain relief where cable meets connector takes the bending stress that normally splits cheap leads. Pull from the plug body rather than the cable when unplugging. Handled that way, the HD104 outlasts several unbranded cables in the same socket.
How do I get the UGREEN HD104 delivered outside Nairobi?
Call or WhatsApp +254 708 852 521 and pay only when the cable reaches you. Mascom International delivers to all 47 counties on a pay-on-arrival basis. Nairobi and its environs receive same-day delivery. Every other major town and county receives delivery within 1 business day, covering Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Meru, Kakamega, and beyond. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the sealed packaging before any money changes hands.
Technical Specifications
Signal Capacity and Video Output
- 4K UHD 3840 x 2160 at 30Hz gives sharp detail for streaming, signage, and desktop work across the full length
- Full HD 1920 x 1080 at 60Hz keeps sport and gaming motion smooth on the most common Kenyan screen resolution
- 4K cinema 4096 x 2160 at 24Hz matches film source material for projectors used in halls and screening rooms
- Bandwidth of 10.2 Gbps carries uncompressed video and audio together on one lead with no quality trade-off
- 48-bit deep colour support renders wide colour gradients without visible banding in skies and stage lighting
- 3D video passthrough works with compatible players and projectors that still use frame-packed 3D formats
- Ethernet channel built into the cable can share a network link between two connected devices, removing one LAN run
Device Compatibility Across Sources and Displays
- Standard full-size HDMI type A male plug on both ends fits televisions, projectors, laptops, and decoders directly
- Works with DStv, Zuku, and free-to-air decoders, so home entertainment racks connect without adapters or converters
- PlayStation 4, PlayStation 5, Xbox Series consoles, and Nintendo Switch docks all output through this connector type
- Laptop, desktop, and graphics card HDMI outputs drive an external monitor or projector for presentations and dual screens
- AV receivers, soundbars, and Blu-ray players chain through the cable while keeping audio and video on one path
- CCTV network video recorders feed control-room monitors over the same connector, useful for shop and estate security posts
- HDCP compliance allows protected content from streaming services and pay-television decoders to play without a blank screen
Cable Construction and Shielding
- Oxygen-free copper conductors reduce resistance over distance, holding signal strength across all ten metres of the run
- Triple shielding of ground wire, aluminium foil, and braided mesh blocks electromagnetic interference from mains and lighting circuits
- Durable PVC outer jacket flexes through 25mm conduit and trunking without kinking or cracking during installation
- Round cable profile clips cleanly along beams, skirting, and ceiling runs rather than twisting flat against a surface
- Gold-plated contact surfaces resist oxidation and corrosion in humid coastal and lakeside conditions across Kenyan counties
- Moulded strain relief at both connector necks absorbs bending stress where thin cables usually fail first
- Ten-metre length spans most classrooms, church halls, boardrooms, and sitting rooms in a single uninterrupted run
Audio and Content Protection Support
- Audio Return Channel sends television sound back to a soundbar or receiver, removing the need for a separate optical lead
- Dolby TrueHD passthrough carries lossless surround audio to a receiver exactly as the source recorded it
- DTS-HD Master Audio passthrough supports the second major lossless format used on Blu-ray discs and media servers
- Audio-video sync keeps speech aligned with lip movement during films, sermons, and recorded conference sessions
- Uncompressed multichannel audio reaches 5.1 and 7.1 speaker layouts common in hotel lounges and home theatre rooms
- HDCP handshake support prevents the blank-screen fault that appears when protected content meets a non-compliant cable
- Single-cable audio and video routing cuts one connection point out of any rack, reducing places a fault can start
Installation, Handling and Practical Use
- Measure the physical route including wall climbs and ceiling crossings, then add two metres of slack before choosing length
- Route the cable at least a hand's width away from mains wiring to keep interference off the signal path
- Pull from the connector body rather than the cable when unplugging, which protects the internal solder joints
- •Coil loosely in wide loops for storage, since tight folds crush the shielding layers and cause intermittent dropouts
- Passive design needs no power supply, batteries, or firmware, so nothing needs updating after installation
- Both ends are identical, meaning source and display ends can be swapped freely during fitting without checking labels
- Suits fixed installations best, where its length removes the need for repositioning furniture or equipment racks
Package Contents
- UGREEN HD104 HDMI cable, 10 metres, black, catalogue item 10110
- UGREEN retail packaging with printed model code for verification
- Product documentation
Note: HDMI couplers, wall plates, USB-C to HDMI adapters, HDMI switches, and conduit clips are sold separately. Mascom International stocks the wider UGREEN cable range in 1m, 2m, 3m, 5m, and 15m lengths, and our team can advise which length fits your measured route before you buy.
Warranty
The UGREEN HD104 HDMI Cable carries a 6-month Mascom International warranty on manufacturing defects. Our Nairobi CBD service desk at Kimathi Street handles claims directly, with no need to ship the cable abroad or deal with a third party.
Visit Mascom International at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD to test the UGREEN HD104 on our display before you buy. We are open Monday-Saturday, 9:00 AM-7:00 PM. Bring your decoder, laptop, or console if you want to confirm the connection on your own hardware first.
Prefer delivery? Mascom International ships the HD104 across all 47 Kenyan counties with payment on arrival. Nairobi and its environs receive same-day delivery. Every other major city and town receives delivery within 1 business day, including Mombasa, Kisumu, Nakuru, Eldoret, Kisii, Machakos, and Thika. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the sealed UGREEN packaging and confirm the catalogue number before paying a shilling.
Reach us through any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
- Store: Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD
Every HD104 sold at Mascom International is backed by the 6-month warranty stated above. Installers, church media teams, and home users across Kenya rely on us for cabling that survives the job.