UGREEN CM473 USB-C Hub is now available at Mascom International for KSh 2,200, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The hub turns a single USB-C port into four working data ports: two USB-A 3.0 and two USB-C 3.0, each rated at 5Gbps transfer speed. The unit measures roughly 117 by 42 by 12 millimetres with a 15cm braided cable and aluminium alloy housing. Plug-and-play operation works across Windows, macOS, iPadOS, Android, and Linux without driver installation. Mascom International stocks the CM473 in space grey for walk-in collection or countrywide delivery.
Built for laptop users running modern ultrabooks like the MacBook Air, Dell XPS, HP EliteBook, Lenovo ThinkPad X1 Carbon, and ASUS Zenbook machines that ship with only one or two USB-C ports and no USB-A. The UGREEN CM473 solves the daily frustration of choosing between a flash drive, a wired mouse, an external SSD, or a phone charging cable. Software developers, accountants, university students at Strathmore and USIU, NGO field staff, photographers offloading SD card readers, and home office workers all reach for hubs of this type. The CM473 sits in laptop bags without bulk, ready for client meetings at Westlands coworking spaces or library sessions during exam season.
Unlike unbranded hubs sold across River Road and Luthuli Avenue at similar prices, the UGREEN CM473 carries the manufacturer's stamped serial number, factory-grade USB 3.0 controller, and aluminium alloy shell that resists the heat build-up common to plastic competitors. Buyers throughout Kenya tell us they have replaced two or three failed cheap hubs before settling on UGREEN. The CM473 ships with verified packaging and Mascom International's accessory warranty. Walk into the Kimathi Street store to inspect the build before purchase, or order through phone, email, or website for pay-on-arrival delivery to any of Kenya's 47 counties.
Common Questions About the UGREEN CM473
What does the UGREEN CM473 hub actually do?
The UGREEN CM473 expands one USB-C port on your laptop, tablet, or phone into four data ports: two USB-A 3.0 and two USB-C 3.0. Plug the hub's USB-C male connector into your device, then connect up to four peripherals simultaneously. Common uses include a wired mouse on one USB-A, a flash drive on another USB-A, an external SSD on one USB-C, and a card reader on the second USB-C. All four ports run at 5Gbps for fast file copies between devices. No software setup is needed on Windows, macOS, iPadOS, Android, or Linux.
How fast is the data transfer on the CM473?
The CM473 runs at USB 3.0 speeds of 5Gbps per port, which is ten times faster than older USB 2.0 hubs still sold across Nairobi shops. In practical terms, a 4GB video file copies from an external SSD to your laptop in roughly 8 to 12 seconds at sustained speeds, compared to 90 seconds on USB 2.0 hardware. Photographers offloading 50GB of RAW files from a card reader finish in around 2 minutes rather than 15. The speed ceiling depends on your laptop's host port and the connected drive's own read and write rate.
Which laptops and devices does the CM473 work with?
The CM473 works with any laptop, tablet, or phone that has a USB-C data port supporting host mode or OTG. Confirmed compatible devices include MacBook Air M1, M2, M3, and M4, MacBook Pro from 2016 onward, Dell XPS 13 and 15, HP EliteBook and Pavilion USB-C models, Lenovo ThinkPad X1 Carbon and Yoga lines, ASUS Zenbook, iPad Pro and iPad Air, Samsung Galaxy Tab S series, and Android phones with USB-C OTG. Some basic Chromebook models and budget tablets without OTG support do not work check your device's specifications first.
Does the CM473 support charging the laptop while in use?
The standard UGREEN CM473 is a data hub only and does not include a Power Delivery passthrough port for laptop charging [SPEC CONFLICT: Incountry Distribution Kenya listing claims 100W PD passthrough; UGREEN official specs and most retailer listings describe CM473 as data-only. Treating as data-only confirm per unit at Mascom store]. Connected peripherals draw power from the host laptop's USB-C port through the hub. If you need a hub that charges your laptop while connected to peripherals, ask Mascom International about UGREEN Revodok models which include dedicated 100W PD ports designed for that workflow.
Can the CM473 connect an external monitor or HDMI display?
No, the CM473 is a USB data hub only. It does not include an HDMI output, DisplayPort connector, VGA port, or any video transmission capability. For external monitor connections, Mascom International stocks UGREEN Revodok and other multi-port hubs that combine USB-A, USB-C, HDMI 4K, SD card, and Ethernet in one accessory. The CM473's strength is pure port multiplication at a low price point, making it ideal as a secondary accessory or for users who never connect external displays.
What makes the UGREEN CM473 better than cheap hubs sold elsewhere in Nairobi?
The UGREEN CM473 uses a genuine USB 3.0 controller chip, aluminium alloy housing for heat dissipation, and a nylon braided cable rated for repeated bending. Cheap unbranded hubs commonly fail within 3 to 6 months from controller chip overheating, cable internal breaks, or USB-A port contact wear. UGREEN's manufacturer warranty backed by Mascom International's 6-month accessory warranty gives buyers a documented return path if anything fails. Customers across Nairobi report the CM473 still working reliably after 2 to 3 years of daily laptop use, which justifies the modest price difference over no-name alternatives.
Who should buy the UGREEN CM473 at KSh 2,200?
The CM473 suits anyone using a modern ultrabook, MacBook, iPad Pro, or Android tablet with limited USB-C ports. Specifically valuable for software developers connecting external SSDs and dev boards, university students juggling flash drives and wired peripherals, accountants and CPAs working between USB security tokens and external storage, photographers offloading card readers, and travelling sales professionals who switch between presentation USB drives and external mice. At KSh 2,200 it sits below most branded competing hubs while keeping the build quality that distinguishes UGREEN from market-stall alternatives.
What ships in the UGREEN CM473 retail box?
The retail box contains the UGREEN CM473 hub itself with its attached 15cm braided USB-C cable, plus a user manual covering basic setup steps. No external power adapter ships with the hub the unit draws power directly from your laptop's USB-C port. Mascom International adds a printed receipt, the 6-month accessory warranty card, and basic setup support if you have questions about connecting specific devices. The compact retail packaging is small enough to fit inside a laptop bag's accessory pouch.
Technical Specifications
Core Function and Port Layout
- USB-C male input connector plugs directly into your laptop, tablet, or phone host port without additional cables required
- Two USB-A 3.0 female ports accept standard flash drives, wired mice, keyboards, printers, and external hard drives without conversion adapters
- Two USB-C 3.0 female ports handle modern external SSDs, USB-C flash drives, card readers, and newer accessories using native USB-C connections
- 5Gbps data transfer per port matches the USB 3.0 standard ceiling, ten times faster than USB 2.0 hardware
- All four ports operate simultaneously, allowing parallel data transfer or peripheral connection without manual port-switching during work sessions
- Plug-and-play operation requires no driver installation, downloads, or manual configuration on any supported operating system
- Backwards compatible with USB 2.0 and USB 1.1 devices, meaning older flash drives and peripherals continue working at their original speeds
Compatibility and Operating Systems
- Works with Windows 10, Windows 11, and Windows 7 across desktop PCs and laptops with USB-C data ports
- macOS support covers MacBook Air and MacBook Pro from 2016 onward, including Apple Silicon M1, M2, M3, and M4 generations
- iPadOS compatibility includes iPad Pro 11-inch and 12.9-inch, iPad Air 4th generation and newer, and iPad Mini 6 with USB-C
- Android support covers phones and tablets with USB-C OTG host mode, including Samsung Galaxy S and Galaxy Tab series
- Linux distributions including Ubuntu, Fedora, Debian, and Arch detect the hub automatically through native kernel USB drivers
- Chromebook compatibility requires USB-C data-host support, which most 2019-onward models include but some budget models omit
- Not compatible with Apple Lightning iPhones, older USB-A-only laptops, or devices without USB-C host mode capability
Build Quality and Daily Durability
- Aluminium alloy housing dissipates heat during sustained data transfer, preventing the controller overheating that kills cheap plastic hubs
- 15cm braided nylon cable resists internal wire breakage from repeated bending in laptop bags and pockets during daily commutes
- Compact dimensions of roughly 117 by 42 by 12 millimetres slip into laptop sleeves, shirt pockets, and bag accessory compartments easily
- Lightweight construction adds negligible weight to travel kits for journalists, sales staff, and field engineers moving between client sites
- Stamped UGREEN branding and model number on the housing distinguish genuine units from the unbranded copies common at electronics markets
- Strain-relief moulding at both cable ends reduces the most common failure point on USB hubs after extended daily use
- Space grey aluminium finish coordinates with MacBook, Dell XPS, and modern HP EliteBook chassis colours for professional aesthetics
Inclusions and Documentation
- UGREEN CM473 hub unit with permanently attached 15cm braided USB-C cable, ready for immediate use straight from the box
- Quick start guide covering basic connection steps, supported operating systems, and common troubleshooting questions
- No external power adapter required or included — the hub draws operating power from the host laptop's USB-C port directly
- Mascom International receipt with verified product serial number for warranty tracking and any future support claims
- Mascom International accessory warranty card covering the 6-month coverage period under standard usage conditions
- Genuine UGREEN factory packaging with anti-counterfeit holographic seal, confirming authenticity before purchase at the Kimathi Street counter
- Free basic setup support at Mascom International for buyers unsure about connecting specific peripherals or troubleshooting compatibility
Package Contents
The UGREEN CM473 retail box contains the hub itself with its 15cm braided USB-C cable permanently attached, plus a quick start guide covering setup and basic troubleshooting. No external power adapter is included or required, as the hub operates entirely on bus power drawn from the connected laptop or tablet. Mascom International adds a printed receipt and the 6-month accessory warranty card. The compact retail packaging fits inside a standard laptop bag accessory pouch.
Warranty
The UGREEN CM473 USB-C Hub carries a 6-month Mascom International warranty on manufacturing defects, covering controller chip failure, port wear, and cable internal damage under normal usage. Cosmetic scratches, water damage, and physical drops beyond reasonable handling fall outside coverage. Our Nairobi CBD service desk processes claims directly without third-party intermediaries.
Where to Buy the UGREEN CM473 USB-C Hub in Kenya
UGREEN CM473 USB-C Hub is in stock now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk into the store Monday through Saturday between 9:00 AM and 7:00 PM to handle the hub, test the port layout against your own laptop, and verify all four ports detect connected peripherals before paying. Available colour: space grey aluminium.
Three ways to order:
- Call +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Mascom International ships the UGREEN CM473 across all 47 Kenyan counties with pay-on-arrival delivery. Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret receive the hub within 1 business day. Remote counties including Turkana, Marsabit, Garissa, Wajir, and Mandera receive delivery within 2 to 3 business days. You inspect the sealed retail box, verify the unit, and pay only when the package arrives at your address.
The UGREEN CM473 carries a 6-month Mascom International accessory warranty covering manufacturing defects under normal use. Buyers across Kenya rely on Mascom International for accurate specifications, current Nairobi market pricing, and direct after-sales support from our Kimathi Street service desk on every USB hub and laptop accessory we stock.
