The UGREEN CM380 6-in-2 USB-C Hub delivers Thunderbolt 3 at 40Gbps, 4K HDMI video, two USB 3.0 Type-A ports, full-size SD and microSD card slots, plus 100W Power Delivery pass-through in a single aluminium-alloy adapter for KSh 3,000, available at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The CM380 connects to your MacBook through two USB-C plugs rather than one, locking the hub firmly in place while distributing data, video, and charging across the laptop's full controller bandwidth. The 15-centimetre ribbon design keeps the unit flush against the laptop body without dangling weight on the ports.
Kenyan video editors, photographers offloading SD cards from Sony Alpha and Canon mirrorless bodies, presenters connecting MacBooks to boardroom projectors in Westlands and Upper Hill, and remote workers running dual-monitor setups at home benefit from the CM380's six-port expansion. The hub solves the chronic MacBook connectivity gap where Apple's minimal Thunderbolt port count forces users to swap dongles between charging, file transfer, and display output. With the CM380 connected, your MacBook charges at full 100W speed while simultaneously driving a 4K external display, reading a memory card, transferring files from two USB drives, and outputting Thunderbolt 3 data to a docking station or storage array.
Unlike single-cable USB-C hubs that lose grip during typing motion and disconnect mid-transfer, the CM380's dual-plug design distributes mechanical load across both ports for stable operation through full work sessions. At Mascom International, we stock the CM380 for buyers who have tried KSh 1,500 generic hubs from informal vendors and learned that aluminium-housed UGREEN hardware with proper Thunderbolt 3 routing outlasts plastic alternatives. Users consistently report that the CM380 runs cool during 4K video output sessions where cheaper hubs throttle or shut down. Walk into our Kimathi Street showroom Monday through Saturday to test the CM380 against your own MacBook before payment, or order with countrywide pay-on-arrival delivery to any of Kenya's 47 counties.
Common Questions About the UGREEN CM380
Which MacBook models work with the UGREEN CM380 hub?
The UGREEN CM380 6-in-2 USB-C Hub is designed for MacBook Pro 13-inch and 15-inch models from 2016 through 2023, including all M1, M2, and M3 variants, plus MacBook Air M1 2020, M2 2022, and M3 2024 models. The dual USB-C plug spacing matches Apple's port layout on these specific laptops, which is why the CM380 outperforms single-cable hubs on MacBook. Windows laptops with two adjacent USB-C ports including Dell XPS 13, HP Spectre, and Lenovo ThinkPad X1 Carbon also accept the CM380, though plug spacing varies by model. Remove your MacBook protective case before connecting.
Does the CM380 support full 4K HDMI output for external monitors?
Yes, the UGREEN CM380 outputs 4K UHD at 3840x2160 resolution through the HDMI port, suitable for connecting your MacBook to 4K monitors, conference room projectors, and home televisions in Kenyan offices and apartments. The HDMI port's top refresh rate sits at 30Hz at 4K resolution, which works perfectly for productivity tasks, document review, presentations, and video playback. For 60Hz 4K gaming or high-frame-rate editing, route the display through the Thunderbolt 3 port instead, which supports up to 5K at 60Hz or 4K at 120Hz output. The HDMI port handles standard 1080p displays at 60Hz without compromise.
Can the UGREEN CM380 charge my MacBook while I'm using it?
The UGREEN CM380 supports 100W Power Delivery pass-through charging, which matches the full output of Apple's 96W and 67W MacBook Pro chargers. Plug your MacBook charger into the CM380's USB-C PD port, and your laptop charges at the same speed as direct wall connection while all other CM380 ports remain active. This means you can charge the MacBook, drive a 4K monitor, read SD cards, and transfer USB files simultaneously through one cable connection. The 100W ceiling supports MacBook Pro 16-inch under heavy editing workloads where the laptop draws peak sustained power.
How fast does the CM380 transfer files compared to standard USB hubs?
TheUGREEN CM380 routes data through three distinct speed tiers: Thunderbolt 3 at 40Gbps for external SSDs and docking stations, USB 3.1 Gen 2 at 10Gbps on the USB-C Female port for fast portable drives, and USB 3.0 at 5Gbps on the two USB-A ports for standard accessories. Compare this to cheap hubs limited to USB 2.0 at 480Mbps, which take roughly 80 times longer to move a 10GB video file. Photographers offloading 64GB SD cards from a shoot move full sessions in 10-12 minutes through the CM380's 100MB/s card reader rather than the 25-minute waits typical of slower readers.
What card formats does the UGREEN CM380 SD slot accept?
The UGREEN CM380 reads SD, SDHC, SDXC cards in full-size format and microSD, microSDHC, microSDXC cards through the TF slot, with capacity support up to 512GB on each slot. Card read speeds reach approximately 100MB/s, matching UHS-I bus performance for offloading photos from Sony A7, Canon EOS R, Nikon Z series, Fujifilm X-series, and Panasonic Lumix bodies common among Kenyan content creators. Both card slots operate simultaneously, letting you transfer between a camera SD and a phone microSD card without swapping. The TF slot also reads cards from GoPro, DJI Osmo Pocket, and Insta360 action cameras directly.
Is the UGREEN CM380 plug-and-play or does it require driver installation?
The UGREEN CM380 works plug-and-play across macOS, Windows, Linux, Chrome OS, and Android without any driver installation. Connect the dual USB-C plugs to your MacBook, and all six ports activate within 2-3 seconds as the operating system recognises the standard USB-C hub controller. No companion app, no UGREEN account, no firmware updates required for daily operation. This matters for Kenyan IT environments where corporate laptops restrict driver installation under endpoint security policies. The CM380 functions identically on personal MacBooks and on company-issued machines managed through Jamf, Intune, or similar mobile device management systems.
Does the UGREEN CM380 get hot during extended use?
The aluminium alloy housing actively dissipates heat across the body surface, keeping internal components cooler than plastic-housed hubs during multi-hour sessions. Surface temperature stays warm to the touch during 4K HDMI output combined with 100W charging, comparable to a phone running navigation apps. This thermal performance matters in Kenya's coastal regions where ambient humidity in Mombasa and Malindi accelerates electronics failure on cheap accessories. The CM380's metal body also resists scratches, dents, and pocket wear that plastic hubs accumulate within months of daily transport in laptop bags.
How does the UGREEN CM380 compare to single-cable USB-C hubs at lower prices?
The CM380's dual USB-C plug design distributes mechanical stress across two ports rather than one, eliminating the disconnection issues common to single-cable hubs when laptops sit on uneven surfaces or users adjust their working position. Single-plug hubs in the KSh 1,500 to KSh 2,500 range often disconnect mid-file-transfer, corrupting data or causing display flicker. The UGREEN CM380 also delivers Thunderbolt 3 passthrough at 40Gbps, which single-cable hubs cannot match because they bottleneck through one USB-C lane. Buyers comparing options at Mascom International typically choose the CM380 after experiencing connection drops on cheaper alternatives.
Technical Specifications
Connectivity Architecture and Port Distribution
- Dual USB-C male plugs connect to two adjacent MacBook Thunderbolt ports, distributing data and power load across both controller lanes
- Thunderbolt 3 port delivers 40Gbps transfer speed supporting external SSDs, docking stations, and 8K display chains
- HDMI 2.0 port outputs 4K UHD at 30Hz or 1080p at 60Hz for monitors, projectors, and televisions across Kenyan offices
- Two USB 3.0 Type-A ports run at 5Gbps each for flash drives, mice, keyboards, printers, and external hard drives
- USB-C Female port supports 10Gbps USB 3.1 Gen 2 speeds plus 100W Power Delivery pass-through charging
- 15-centimetre integrated ribbon cable keeps the hub flush against laptop body without dangling weight stress
- Plug-and-play operation across macOS, Windows, Linux, Chrome OS, and Android requires no driver installation
Data Transfer Performance
- Thunderbolt 3 at 40Gbps moves a 100GB video project to external SSD in approximately 35 seconds at sustained speeds
- USB 3.1 Gen 2 at 10Gbps on USB-C Female port handles Samsung T7 and SanDisk Extreme Pro portable drives at full rated speeds
- USB 3.0 Type-A at 5Gbps transfers a 10GB folder to standard flash drives in roughly 25 seconds rather than 4 minutes on USB 2.0
- SD and TF card readers operate at 100MB/s matching UHS-I bus performance for camera memory card offloads
- Both card slots function simultaneously, allowing parallel transfer between full-size SD and microSD cards
- Card capacity support extends to 512GB on each slot, covering modern high-capacity photography and video cards
Video Output Capabilities
- HDMI port outputs 4K UHD at 3840x2160 resolution with 30Hz refresh rate for productivity and presentation work
- HDMI also supports 1080p Full HD at 60Hz refresh rate for gaming monitors and conference room displays
- Thunderbolt 3 port outputs up to 5K at 60Hz or 4K at 120Hz for high-refresh editing and gaming displays
- Dual-display configurations work by routing one screen through HDMI and another through Thunderbolt 3 simultaneously
- HDR content passes through HDMI when source MacBook and target display both support the relevant HDR standard
- Display mirroring and screen extension both work natively through macOS and Windows display settings
Power Delivery and Charging
- USB-C Female port accepts up to 100W Power Delivery input from any compatible USB-C PD wall charger
- PD pass-through supports 20V/5A, 15V/3A, 9V/3A, and 5V/3A charging profiles across the USB-C PD standard
- MacBook Pro 16-inch receives full charging speed at 96W during heavy editing workloads through the CM380
- MacBook Air M1 and M2 charge at full 30W through the same pass-through port without any speed reduction
- All other CM380 ports remain fully active while charging passes through, with no port disabling during charge sessions
- No external power adapter required for the hub itself, which draws operating power from the connected laptop
Build Quality and Design
- CNC-machined aluminium alloy housing dissipates heat across the surface for cool operation during extended use sessions
- Compact dimensions fit alongside the MacBook without protruding awkwardly from the laptop body during transport
- Brushed silver finish complements MacBook Pro and MacBook Air aesthetics for a unified workstation appearance
- 15-centimetre ribbon cable resists kinking, twisting, and the strain that breaks rigid-plug adapters within months
- Bus-powered design eliminates the need for separate hub power adapters or wall socket dependency for basic operation
- Dual-plug connection provides physical stability that prevents accidental disconnection during typing or repositioning
Compatibility and System Support
- MacBook Pro 13-inch and 15-inch models from 2016 through 2023, including all M1, M2, and M3 chip variants
- MacBook Air M1 2020, M2 2022, and M3 2024 models with matching dual USB-C port spacing
- Windows laptops with two adjacent USB-C Thunderbolt ports including Dell XPS, HP Spectre, and Lenovo ThinkPad X1 series
- macOS 10.6 or later, Windows 7/8/10/11, Chrome OS, Linux distributions, and Android with USB-C OTG support
- Note: MacBook protective cases must be removed before connecting so both USB-C plugs seat fully into the ports
- 12-month UGREEN manufacturer warranty backed by Mascom International's Nairobi CBD service desk for direct claims
Package Contents
- UGREEN CM380 6-in-2 USB-C Multifunction Hub in silver aluminium alloy finish
- Quick-start guide with port identification diagram
- UGREEN warranty card and product documentation
- Mascom International receipt and warranty registration
Note: No USB-C wall adapter or HDMI cable ships in the CM380 retail box. Mascom International stocks compatible HDMI 2.0 cables (1m, 2m, 3m) and USB-C PD wall chargers (30W, 65W, 100W) separately for buyers building a complete docking setup.
Warranty
The UGREEN CM380 6-in-2 USB-C Hub carries a 12-month UGREEN manufacturer warranty covering hardware defects under normal use, processed directly through Mascom International's Nairobi CBD service desk. Cosmetic damage, liquid damage, and connector wear from improper insertion fall outside warranty coverage. Keep the original packaging and Mascom receipt for warranty claims.
Where to Buy the UGREEN CM380 USB-C Hub in Kenya
UGREEN CM380 6-in-2 USB-C Hub is in stock now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Visit our store Monday through Saturday between 9:00 AM and 7:00 PM to test the CM380 with your own MacBook, verify 4K HDMI output on our showroom monitor, and confirm card reader compatibility with your specific SD or microSD before purchase. Available finish: Silver aluminium alloy.
Three ways to order:
Call +254 708 852 521
Email info@mascomintl.com
Order through www.mascomintl.com
Mascom International ships the UGREEN CM380 across all 47 Kenyan counties with pay-on-arrival delivery you only pay when the hub reaches you. Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret receive next-business-day delivery. Remote counties including Turkana, Marsabit, Garissa, Tana River, Lodwar, Wajir, and Mandera receive delivery within 2-3 business days. You inspect the sealed CM380 retail box, verify the hub powers on through your own MacBook, and pay only when satisfied with the unit.
Buyers across Kenya rely on Mascom International for accurate product specifications, current Nairobi market pricing, and direct after-sales support from our Kimathi Street store. Every UGREEN CM380 purchase includes the full 12-month warranty, hands-on setup support for your MacBook or Windows laptop, and continued technical guidance from our service team based in Nairobi's central business district.
USB-C 1 Mascom International.webp)
USB-C 2 Mascom International.webp)
