The Samsung Galaxy S21 Ultra 5G Screen Replacement with frame is in stock at Mascom International, priced at KSh 29,000 with the technician's fitting labour included. It is a brand-new, original-grade 6.8-inch Dynamic AMOLED 2X display with 1440 x 3200 resolution, a 120Hz refresh rate, HDR10+ and a rated 1500-nit peak, supplied pre-bonded to a new middle frame. Fitting takes place at the Mascom International service desk, Old Mutual Building, Kimathi Street, Nairobi CBD. Your phone's motherboard, battery and cameras move into the fresh chassis, so a bent or scuffed body is replaced along with the broken display.
Built for owners who bought the Samsung Galaxy S21 Ultra 5G as a long-term work phone, the Samsung Galaxy S21 Ultra 5G Screen Replacement suits doctors, field engineers, sales teams and developers who still rely on its stylus support and 6.8-inch canvas. Years of daily use bring their share of drops. A fall on a tiled office floor in Upper Hill or a slip from a boda boda pillion can crack the glass and twist a corner of the aluminium frame. Fitting a bare panel onto a twisted frame invites lifting edges. The Samsung Galaxy S21 Ultra 5G Screen Replacement with frame solves both faults with one assembly.
Unlike other electronics retailers in Kenya that treat older phones as not worth fixing, Mascom International keeps original-grade parts for the Samsung Galaxy S21 Ultra 5G Screen Replacement and fits them with labour included. At KSh 29,000, the repair lets a working phone carry on rather than forcing an early upgrade. At Mascom International, we're seeing many owners choose the Samsung Galaxy S21 Ultra 5G Screen Replacement because the rest of the phone still handles calls, email and photos well. Visit Kimathi Street with your phone, or send a WhatsApp photo of the damage so we can confirm the frame colour before you travel.
Common Questions About the Samsung Galaxy S21 Ultra 5G Screen Replacement
How much is the Samsung Galaxy S21 Ultra 5G Screen Replacement in Kenya?
The Samsung Galaxy S21 Ultra 5G Screen Replacement with frame costs KSh 29,000 at Mascom International in Nairobi, with fitting labour included. The price covers a brand-new, original-grade 6.8-inch display already bonded to a new middle frame, professional fitting at our Kimathi Street service desk, and a 6-month warranty on the part. No separate workmanship fee is added at the counter. Because the frame is part of the assembly, the price also replaces a bent, dented or scratched body, not just the cracked glass.
How can I tell my Samsung Galaxy S21 Ultra 5G screen has failed?
A Samsung Galaxy S21 Ultra 5G screen has failed when it shows a green line or a band of colour, goes black while calls still ring through, or stops responding to touch in one area. Other signs include a pink or purple tint, flicker at low brightness and blotches that spread like ink under the glass. Since the display is an AMOLED panel, these faults usually grow rather than fade. If the phone vibrates, charges and plays sound but shows nothing, a new display is the likely fix.
Is an original-grade Samsung Galaxy S21 Ultra 5G Screen Replacement better than a cheap copy screen?
Yes, an original-grade Samsung Galaxy S21 Ultra 5G Screen Replacement is the better choice for anyone keeping the phone, because it keeps the AMOLED panel, 1440 x 3200 sharpness and 120Hz motion. Lower-priced copy screens found in some Nairobi repair shops often use LCD-type panels instead. Those tend to look dimmer, show greyish blacks and may not read the under-display fingerprint sensor reliably. A copy screen suits a phone you plan to sell or pass on soon. For daily work, banking and photography, the original-grade assembly earns its cost.
Will the fingerprint sensor and S Pen work after a Samsung Galaxy S21 Ultra 5G Screen Replacement?
Yes, the ultrasonic fingerprint sensor and S Pen support both work after a Samsung Galaxy S21 Ultra 5G Screen Replacement, and our technicians test each one before handover. The fingerprint sensor sits under the display and reads through the new glass, though re-enrolling your prints afterwards gives quicker unlocks. If you use an S Pen with this phone, bring it along and we test writing across the screen, corners included. Touch response is checked edge to edge during the same visit.
Does a Samsung Galaxy S21 Ultra 5G Screen Replacement hold up in Kenyan dust and heat?
A Samsung Galaxy S21 Ultra 5G Screen Replacement with frame leaves fewer gaps for dust than a panel forced onto a bent body, because the new frame gives the display a true, flat seat. That matters on dusty roads in Nairobi's Industrial Area or during the dry season in Nakuru and Eldoret, where fine grit works into any opening. Heat from a car dashboard or direct sun can still harm any AMOLED screen, so keep the phone shaded. Your SIM, Safaricom line and M-Pesa need no changes after the repair.
Is my data safe during a Samsung Galaxy S21 Ultra 5G Screen Replacement?
Your data stays on the phone during a Samsung Galaxy S21 Ultra 5G Screen Replacement, since the motherboard and its storage move into the new frame without being wiped. Photos, contacts, WhatsApp chats and apps are still there when you collect the phone. Back up to Google or Samsung Cloud first anyway, as you would before any repair. If the screen still shows enough to navigate, turn on Maintenance mode in Device care settings to hide personal files while our technicians work.
Does the Samsung Galaxy S21 Ultra 5G Screen Replacement keep the 120Hz refresh rate and sharp resolution?
Yes, the Samsung Galaxy S21 Ultra 5G Screen Replacement is a 6.8-inch Dynamic AMOLED 2X panel with a 120Hz refresh rate and 1440 x 3200 resolution, the specification the phone launched with. That gives smooth scrolling and about 515 pixels per inch, so small text in emails, eCitizen forms and legal documents stays crisp. HDR10+ support remains for streaming. Peak brightness is rated at 1500 nits, which keeps the screen readable outdoors. Adjust resolution and Motion smoothness in Display settings to balance sharpness with battery life.
Who should buy the Samsung Galaxy S21 Ultra 5G Screen Replacement, and who should skip it?
Buy the Samsung Galaxy S21 Ultra 5G Screen Replacement if your phone still powers on, holds a decent charge and does its job, but the screen or frame is damaged. It suits lawyers, doctors and estate agents who know the phone well and want it working again for KSh 29,000. Skip it if the motherboard is damaged, the battery is badly worn or the phone feels too slow for your work. In those cases, putting the money towards a newer phone makes more sense; ask our team which models fit your budget.
Technical Specifications
Core Function
- 6.8-inch Dynamic AMOLED 2X panel — each pixel lights itself, giving deep blacks and strong contrast for photos, films and dark-mode apps.
- 1440 x 3200 resolution, about 515 pixels per inch — pixels stay invisible at normal viewing distance, even on tiny footnotes.
- 120Hz refresh rate — the picture refreshes up to 120 times a second, so scrolling, maps and games look smooth.
- Rated 1500-nit peak with HDR10+ — nits measure light output; this level keeps the screen legible outdoors and deepens supported streaming content.
- Touch and stylus input — the panel's digitizer detects fingertips and S Pen strokes, so notes and precise selection work after repair.
Compatibility
- Fits the Samsung Galaxy S21 Ultra 5G only — other Galaxy S models use different panels and frames, so check your model first.
- International codes SM-G998B and SM-G998B/DS — the single-SIM and dual-SIM versions most often imported; see Settings under About phone.
- US and Canadian codes SM-G998U, SM-G998U1 and SM-G998W — these units share the same 6.8-inch display and accept this assembly.
- Korean and Chinese codes SM-G998N and SM-G9980 — covered by the same display assembly, so phones bought abroad can be repaired too.
- Stylus and ultrasonic fingerprint support — the phone accepts an S Pen and reads prints under the display; both are tested after fitting.
Build
- New middle frame pre-bonded to the display — the chassis, the metal skeleton holding every part, arrives fresh with the screen attached.
- Internals transferred by our technicians — your motherboard, battery and cameras move into the new chassis for a near-factory fit.
- Bent or dented sides replaced — damage to the old aluminium frame is removed entirely instead of being hidden under new glass.
- For reference, the Samsung Galaxy S21 Ultra 5G shipped with Corning Gorilla Glass Victus front and back; a tempered protector adds cover.
- Size unchanged at 165.1 x 75.6 x 8.9 mm — your existing case, holster or car mount grips the phone as before.
Inclusions
- One brand-new, original-grade display assembly for the Samsung Galaxy S21 Ultra 5G, pre-bonded to a new middle frame.
- Professional fitting labour from Mascom International technicians, included in the KSh 29,000 price with no extra workmanship charge.
- Careful transfer of your phone's motherboard, battery, cameras and other internals into the new chassis at our service desk.
- Functional testing of touch, S Pen input and the fingerprint sensor before the phone is returned to you.
- A 6-month replacement-part warranty covering manufacturing defects, with claims at our Nairobi CBD service desk.
Package Contents
Your Samsung Galaxy S21 Ultra 5G Screen Replacement with frame is a brand-new, original-grade display bonded to a new middle frame, together with professional fitting by Mascom International technicians. One price of KSh 29,000 covers both. Our team moves your phone's internals into the fresh chassis, then tests touch, S Pen input and the fingerprint sensor before handover. Chargers, cases and screen protectors are not part of the repair and are sold separately at our Kimathi Street store.
Warranty
The Samsung Galaxy S21 Ultra 5G Screen Replacement with frame ships with a 6-month replacement-part warranty through Mascom International, covering manufacturing defects in the display assembly under normal use. Claims are handled in person at our Nairobi CBD service desk on Kimathi Street, Old Mutual Building.
Where to Buy the Samsung Galaxy S21 Ultra 5G Screen Replacement in Kenya
Mascom International holds the Samsung Galaxy S21 Ultra 5G Screen Replacement with frame at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, open Monday through Saturday, 9:00 AM to 7:00 PM. You are welcome to inspect the assembly before fitting. Frames follow the phone's colour range of Phantom Black, Phantom Silver, Phantom Titanium, Phantom Navy and Phantom Brown, so confirm your colour is in stock on WhatsApp first.
Reach our team directly on any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
The assembly can also be delivered pay-on-arrival to all 47 counties, arriving the same day in Nairobi and its environs and the next business day in major towns such as Kisumu, Mombasa, Nyeri and Kakamega. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. The part is backed by the 6-month warranty above. We give honest specifications, accurate pricing and real after-sales support from the same counter that fitted your screen.