Logitech H390 USB wired headset with 30mm drivers, a noise-canceling boom microphone, and in-line volume and mute buttons is now in stock at Mascom International for KSh 6,000. The Logitech H390 connects through a single USB-A plug on a 1.9-metre cable, needs no drivers or software, and weighs 197 grams. Frequency response runs 20 Hz to 20 kHz on the headphones and 100 Hz to 10 kHz on the microphone. Buy the Logitech H390 at our shop, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, open Monday through Saturday, 9:00 AM to 7:00 PM.
The Logitech H390 is built for people who talk for a living. Contact centre agents in Westlands and along Mombasa Road, customer support teams at KCB, Equity, and NCBA, HR staff running Microsoft Teams interviews, and university students at Strathmore, USIU, and Kenyatta University sitting through Zoom lectures all face the same problem: laptop microphones pick up matatu noise, office chatter, and keyboard clatter, and cheap earphones fail within weeks. The Logitech H390 answers both complaints with a bi-directional noise-canceling microphone that stays fixed where you position it, plus leatherette earpads that stay comfortable through a full shift.
Unlike other electronics retailers in Kenya who stock unbranded USB headsets with no support path, Mascom International sells the genuine Logitech H390 with a 12-month manufacturer warranty processed at our Nairobi CBD service desk. Buyers throughout Kenya tell us the H390 is the headset they replace least often, which is why procurement officers order it in batches of ten and twenty. Walk into Kimathi Street to try the Logitech H390 on your own head before paying, or call +254 708 852 521 and we will deliver it to your county with payment on arrival.
Common Questions About the Logitech H390
Is the Logitech H390 microphone actually good enough for calls in a noisy Kenyan office?
Yes. The Logitech H390 uses a bi-directional noise-canceling microphone, which means it listens along one narrow axis toward your mouth and rejects sound arriving from the sides and behind. The microphone captures 100 Hz to 10 kHz, the range that carries human speech, so office air conditioning, road noise through an open window, and a colleague on the next desk drop well into the background. Position the rigid boom about two centimetres from the corner of your mouth for the cleanest result on Zoom, Teams, and Google Meet.
Does the Logitech H390 need software or drivers to work?
No. The Logitech H390 is plug-and-play over USB. Plug the USB-A connector into any free port on a Windows, macOS, Chromebook, or Linux machine and the headset appears as an audio device within seconds. There is nothing to download and no account to create, which matters for locked-down corporate laptops where IT restricts installations. The H390 is certified under Google's Works With Chromebook programme, so school and NGO fleets running ChromeOS get the same behaviour. Avoid unpowered USB hubs plug directly into the computer.
What do the in-line controls on the Logitech H390 do?
The Logitech H390 carries a small control pod on the cable with three functions: volume up, volume down, and microphone mute. These work at the hardware level, so mute stays muted even if the meeting app misbehaves. A light on the pod turns on when the microphone is muted, which removes the usual "you're on mute" confusion during long calls. Press the centre button again to unmute. Agents handling back-to-back calls reach the pod without moving their hands off the keyboard.
How long is the Logitech H390 cable and where should the computer sit?
The Logitech H390 cable measures 1.9 metres, or 6.23 feet. That length reaches a desktop tower placed on the floor under a desk, which is the standard setup in most Kenyan offices and cyber cafés, and still leaves enough slack to stand up and stretch during a long call. It also works with a laptop pushed to the far side of a shared desk. The cable is fixed rather than detachable, so route it away from chair castors to avoid crushing damage.
Is the Logitech H390 comfortable to wear for an eight-hour shift?
The Logitech H390 weighs 197 grams and uses swivel-mounted, leatherette-covered earpads on an adjustable headband. The swivel lets each cup settle flat against the side of the head rather than pressing on one edge. Leatherette wipes clean with a damp cloth, which matters for shared headsets in contact centres and school computer labs. Users consistently report comfortable wear across a full shift, though people with larger heads often report clamping pressure after several hours and prefer a break every 90 minutes.
Will the Logitech H390 work with my phone, PlayStation, or desk phone?
The Logitech H390 is a USB-only headset with no 3.5mm jack and no Bluetooth. It works with computers and any device that accepts a USB audio class device, including PlayStation consoles for chat audio. It does not connect to Cisco, Yealink, or Fanvil desk phones, which use RJ9 ports. For Android or iPhone use, you need the USB-C version of the H390 or a working USB-C adapter. Tell our team at Mascom International which device you are equipping and we will confirm the right variant.
Is the Logitech H390 worth KSh 6,000 in Kenya's market?
Yes, if you spend more than an hour a day on calls. Generic USB headsets sell around KSh 1,500 to KSh 2,500 in Nairobi but carry no warranty and typically fail at the cable joint within months. The Logitech H390 at KSh 6,000 from Mascom International includes a 12-month manufacturer warranty handled locally, tested 30mm drivers, and a microphone that clients can actually hear. Spread across a year of daily calls, the H390 costs under KSh 17 per day.
What is included with the Logitech H390 at Mascom International?
The Logitech H390 box contains the headset itself with its attached USB cable and in-line control pod, plus user documentation. There is no carry case, no detachable cable, and no adapter, because the H390 is a single fixed-cable design. Logitech packs the H390 in FSC-certified paper packaging. Mascom International adds the warranty card and our Nairobi CBD service desk contact, so any claim within 12 months is handled at Kimathi Street without shipping the unit abroad.
Technical Specifications
Audio Hardware and Calling Quality
- 30mm fine-tuned drivers handle voice, music, and meeting audio at desk listening levels without external amplification
- Headphone frequency response of 20 Hz to 20 kHz covers the full range of human hearing
- Headphone sensitivity rated 94 dBV/Pa plus or minus 3 dB produces adequate volume from standard laptop USB ports
- Input impedance of 32 ohms matches the USB audio circuit built into the headset, requiring no separate amplifier
- Stereo output separates left and right channels, useful for identifying speakers during multi-party Teams and Zoom calls
- Digital USB audio path avoids the electrical hiss common on 3.5mm analogue jacks in older desktop towers
Microphone Design and Voice Capture
- Bi-directional noise-canceling microphone rejects sound from the sides, cutting contact centre chatter and matatu noise
- Microphone frequency response of 100 Hz to 10 kHz targets the speech band rather than wide-range recording
- Microphone sensitivity of -17 dBV/Pa plus or minus 4 dB captures normal speaking volume without shouting
- Rigid left-side boom holds its position once set and does not droop during long calls
- Rotating boom tucks up and out of the way when you switch to music-only listening
- Hardware mute on the in-line pod cuts the microphone regardless of what the meeting software reports
Connectivity and Compatibility
- Single USB-A connector on a 1.9-metre cable works with Windows, macOS, ChromeOS, and Linux machines
- Certified under Google's Works With Chromebook programme for school, NGO, and training-lab ChromeOS fleets
- Plug-and-play operation needs no driver download, which suits locked-down corporate laptops at banks and insurers
- A USB-C connector version exists for newer laptops without USB-A ports — confirm the variant when ordering
- No Bluetooth and no 3.5mm jack, so RJ9 desk phones and older audio-jack-only devices are not supported
- Connect directly to the computer rather than an unpowered USB hub to avoid volume and detection faults
In-Line Controls and Daily Operation
- Cable-mounted pod carries volume up, volume down, and microphone mute buttons within easy reach
- Mute indicator light turns on when the microphone is cut, removing doubt during long client calls
- Volume adjusts at the headset without opening Windows sound settings or the meeting application
- Operating voltage of 4.75 to 5.25 VDC draws power from the USB port with no battery to charge
- No charging, no pairing, and no dropouts, which suits shift work where headsets pass between agents
- Controls sit close enough to the connector that the pod rests on the desk rather than pulling the cable
Build Quality and Daily Durability
- Total weight of 197 grams reduces neck strain across an eight-hour contact centre or reception shift
- Adjustable headband with swivel-mounted earcups fits a range of head sizes across shared office fleets
- Leatherette earpads wipe clean with a damp cloth, which matters for headsets shared between shifts
- Dimensions of 171 x 151 x 68mm fit a standard desk drawer or a laptop bag side pocket
- Rated operating temperature of 0°C to 40°C covers Nairobi, Mombasa coastal humidity, and Kisumu heat
- Padded headband spreads clamping pressure across the top of the head rather than one contact point
Sustainability and Model Details
- Logitech quotes a product carbon footprint of 4.78 kg CO2e for the H390 headset
- FSC-certified paper packaging replaces plastic clamshell trays common on older Logitech accessories
- Headset model number A00146 is printed above the left ear for warranty and support verification
- Part number 981-000406 identifies the USB-A version stocked at Mascom International in Black
- Colour options across the H390 range include Black, Off-white, and Rose depending on regional supply
- Logitech lists the H390 under its business and education ranges rather than its gaming lineup
Package Contents
The Logitech H390 retail box from Mascom International contains the H390 headset with its permanently attached 1.9-metre USB-A cable and in-line control pod, plus user documentation and safety inserts. Logitech ships the H390 without a carry case, spare earpads, or adapters. Mascom International includes the warranty card and our service desk contact details. Spare earpads and USB-C adapters are stocked separately at our Kimathi Street shop if you need them.
Warranty
The Logitech H390 carries a 12-month Logitech manufacturer warranty against defects, processed through Mascom International's Nairobi CBD service desk. Cable damage from crushing, liquid spills, and cosmetic wear on the earpads fall outside warranty coverage. Keep the packaging and documentation for any claim.
Where to Buy the Logitech H390 in Kenya
The Logitech H390 is available now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, to wear the H390 and test the microphone on our own machine before you pay. Stocked colour: Black.
Three ways to order:
- Call +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its surrounding areas receive the Logitech H390 the same day. Nakuru, Eldoret, Kisumu, Mombasa, Kakamega, Kisii, Nyeri, and Thika receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the H390 and pay only when it reaches you.
The Logitech H390 carries a 12-month Logitech manufacturer warranty covering defects under normal use, with claims handled directly at our Nairobi CBD service desk rather than through a third party. Bulk orders for contact centres, schools, and NGO offices are quoted on request tell us your headcount and we will price the batch.
Mascom International serves customers nationwide with accurate specifications, current Kenyan pricing, and direct after-sales support on every headset we stock.
