This motherboard is built for laptop repair technicians, IT support teams, and HP EliteBook 820 G3 owners across Kenya whose machines have stopped powering on, fail to reach the display, or restart at random  the classic signs of a failed system board. Repair shops along Nairobi's Luthuli Avenue and River Road, campus IT desks at the University of Nairobi and Strathmore, and SME support teams keeping older business laptops in service all need a genuine board that fits the first time. Buying the correct HP part number, 831765-601, removes the guesswork that comes with mismatched used spares and half-tested pulls.

Unlike other electronics retailers in Kenya that stock only untested salvage boards, Mascom International supplies this HP EliteBook 820 G3 motherboard as a brand new genuine unit, bench-checked before it leaves our counter. Repair technicians across Kenya tell us a genuine board with the i7-6600U already onboard turns a stubborn no-power fault into a same-day fix. Our Nairobi CBD service desk can also fit the board for you and test the finished laptop before you collect it. Walk in to Kimathi Street to confirm the part number against your machine, or place an order for countrywide delivery.

Yes. Mascom International supplies a genuine HP system board carrying the original HP part number 831765-601  the same reference HP assigns to the i7-6600U integrated-graphics build of the 820 G3. Each board arrives brand new in anti-static packaging, not pulled from a scrapped laptop. Bring your old board or your laptop to our Kimathi Street counter and we match the printed part number against yours before you pay, so you leave with a board that fits your exact machine rather than a close guess.

This board fits 820 G3 units built on the UMA shared-graphics layout with the Intel Core i7-6600U onboard, replacing boards marked 831765-001 or 831765-601. The 820 G3 shipped with several processor options — i5-6200U, i5-6300U, i7-6500U and i7-6600U — so the safe check is the part number printed on your current board, not the model badge alone. If your machine runs a different processor tier, tell us and we will source the matching HP part for the 820 G3.

Yes. On the EliteBook 820 G3, the Intel Core i7-6600U is soldered directly to the system board using BGA mounting, so the chip cannot be swapped separately. Buying this board means the i7-6600U, its 4MB cache and the Intel HD Graphics 520 all arrive already in place. That is why matching the exact HP part number matters — the processor tier is fixed to the board. You are effectively replacing the processor and mainboard together in one genuine HP unit.

Yes. Our Nairobi CBD service desk fits EliteBook 820 G3 boards in-house and tests the rebuilt laptop before you collect it. A board swap on this model means removing the base cover, keyboard deck, cooling assembly and old board, then transferring your RAM, M.2 drive and wireless card — work best handled with proper tools and anti-static protection. If you prefer to fit it yourself, we hand over the board with basic guidance. Either way, the 6-month Mascom warranty on the part stays with you.

This 820 G3 board carries two DDR4-2133 SO-DIMM slots and accepts up to 32GB of RAM, enough to run Windows 10 or 11 with many browser tabs and office apps open at once. Storage runs through an M.2 2280 slot for a PCIe NVMe or SATA solid-state drive, with a 2.5-inch SATA connector present on many board variants. Move your existing RAM and drive across during the swap, or upgrade them at our counter. Faster storage is the single biggest speed gain on this generation.

The 820 G3 board carries one USB-C port, two USB-A ports (one supporting device charging), a DisplayPort output, a VGA connector, and a Gigabit Ethernet jack driven by the Intel I219 controller. The underside docking connector works with HP UltraSlim docks, and the board includes headers for the fingerprint reader, SmartCard reader and TPM security chip. The M.2 wireless slot takes the combined Wi-Fi and Bluetooth card. Replacing the whole board restores every one of these onboard ports at once, not just a single broken connector.

Common signs of a dead 820 G3 board include no power at all with a known-good charger, lights that come on but no image on the screen or an external monitor, repeated random shutdowns, or failure to detect RAM and storage that test fine elsewhere. Liquid damage and a burnt smell also point to the board. Our Nairobi CBD technicians run a diagnosis first, so you replace the motherboard only once the fault is confirmed there — not in the charger, RAM or screen.

This HP EliteBook 820 G3 motherboard carries a 6-month Mascom International warranty covering hardware functionality on the part. If the board develops a fault under normal use within that period, our Nairobi CBD service desk handles the claim directly. Because the unit is brand new and genuine, you avoid the short lifespan common with untested salvaged boards. Keep your purchase record and, where we fitted the board, your service slip — both let us verify the claim quickly against the original sale.

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Every board is backed by the 6-month Mascom warranty above, with claims handled at our Nairobi CBD service desk. Repair technicians and laptop owners across Kenya rely on Mascom International for genuine parts, honest part-number matching, and dependable after-sales support on every component we stock.