Busy colour printing drains cyan faster than any other ink in many offices. Blue logos, charts, maps and green tones all draw on it. The HP 963XL Cyan Ink Cartridge suits marketing teams, schools printing termly reports, real estate agents producing property flyers, and print rooms serving several departments. At about KSh 4.06 per page, it costs roughly 37% less per page than the standard HP 963 cyan. An office printing 400 colour pages monthly gets around four months from one HP 963XL Cyan Ink Cartridge, with fewer interrupted jobs.

Unlike other electronics retailers in Kenya that stay silent about cartridge dates, Mascom International states the printed HP date on this stock openly. Both dates have now passed, so we explain exactly what that means in the questions below before you decide. The ink stays sealed and usable, and our own shop warranty still applies. Buyers throughout Kenya tell us they value knowing this upfront. Nairobi and its environs get same-day delivery, and pay-on-arrival service reaches all 47 counties. You can inspect the carton and its printed date before paying anything at all.

HP prints an end-of-warranty date on every Original HP cartridge. It marks the end of HP's own cartridge warranty, not an expiry date for the ink. Our current HP 963XL Cyan Ink Cartridge stock carries either November 2024 or September 2025. Both dates have passed, so HP's cartridge warranty no longer applies to these units. Mascom International's own 6-month warranty covers them instead, as stated in the Warranty section below. 

In most cases, yes. HP's support community experts confirm that cartridges keep working beyond the printed warranty date. The ink stays sealed inside the cartridge until installation, and the chip still communicates normally with the printer. Older pigment ink can settle slightly, so run one printhead cleaning cycle after installing if colour looks uneven. If print quality stays poor after two cleaning cycles, return the cartridge to our Nairobi CBD service desk, where we test it and replace it under our warranty.

The XL costs KSh 6,500 for about 1,600 pages, near KSh 4.06 per page. The standard HP 963 cyan costs KSh 4,500 for 700 pages, near KSh 6.43 per page. Reaching 1,600 pages on standard cartridges costs roughly KSh 10,300. That makes the XL about KSh 3,800 cheaper for the same output. Offices printing colour every day recover the higher upfront price within the first cartridge, then keep saving on every one after that. Across a year of steady colour printing, that difference covers several reams of paper.

Anyone printing more than 400 colour pages a month benefits most. That includes real estate agents working Karen, Runda and Kileleshwa listings, school offices producing report forms, and marketing teams printing client proposals. Churches printing weekly bulletins with blue headers also fit. Light users printing under 150 colour pages monthly may prefer the standard cartridge, because it costs KSh 2,000 less upfront. The XL simply rewards steady, regular colour printing with lower costs and fewer changes. Our team can review your monthly page count and recommend the right size.

Yes. Tell our team your preference when ordering by WhatsApp, phone or email, and we reserve a unit from that batch while stock lasts. Walk-in customers can compare both cartons at the counter before paying. The September 2025 batch is the more recent of the two. The price is KSh 6,500 for either batch. If one batch sells out, we tell you before dispatch so you can decide whether the remaining batch suits you. Nothing ships until you confirm.

Switch the printer on and open the ink cartridge access door on the front. Press the old cyan cartridge to release it, then pull it out. Remove the new cartridge from its packaging, holding it by the sides without touching the gold contacts. Slide it into the cyan slot until it clicks, then close the door. The printer recognises the cartridge within seconds. Print a quality report afterwards to confirm clean, even colour output. The whole process takes under two minutes, and no tools or software downloads are needed.

Yes. The printer treats each colour slot independently, so sizes can be mixed freely. Many offices move their most-used colour to XL first, and cyan is often that colour. The printer reports each ink level separately, so you can replace magenta, yellow or black on their own schedule. Colour accuracy stays consistent because all HP 963 and 963XL inks share one formula family. Mixing sizes simply matches spending to how each colour gets used in practice. It also spreads replacement costs across different weeks instead of one large monthly spend.

It depends on monthly volume and page content. A print room producing 400 colour pages monthly gets about four months from one cartridge. An agency printing 800 pages monthly gets about two months. Full-colour posters and property photos use ink faster than charts or logos on text pages. Checking the printer's usage report after the first month shows your real rate. That figure lets you plan the next order before cyan runs low during a busy week. Our WhatsApp line takes orders any time, and we process them from 9:00 AM.

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Every unit carries the 6-month Mascom warranty described above. Customers across Kenya rely on Mascom International for Original HP supplies, open disclosure on stock dates and hands-on support from our Nairobi CBD store.