Dell Latitude D820 Laptop Battery is in stock at Mascom International, priced at KSh 3,200 for an 11.1V lithium-ion pack. It is a brand new replacement battery for the Latitude D820, the 15.4-inch widescreen business laptop, and it also fits the D620, D630, D631 and D830 along with the Precision M2300 and M4300. The Dell Latitude D820 Laptop Battery uses the same front-loading bay, latch and connector as the pack it replaces, so no changes to the laptop are needed. Pick it up at our shop on the first floor of Old Mutual Building, Room 4, Kimathi Street, Nairobi CBD.
Designed for accountants, estate agents, NGO field staff and university students who still rely on an older Latitude, the Dell Latitude D820 Laptop Battery fixes the laptop that only works on the desk. Once a battery ages, the machine dies the second its adapter cable comes loose, which makes site visits and lecture halls impossible. The laptop itself often still runs Microsoft Office, KRA iTax filing in a browser and email well enough. Fitting a new Dell Latitude D820 Laptop Battery turns it back into a machine you can carry to a client in Westlands or a class at JKUAT and use there.
Unlike other electronics retailers in Kenya that hand over a battery and wish you luck, Mascom International checks the fit with you when you bring the laptop to the counter. Prefer to confirm first? Send the code on your old battery, or the model sticker under the laptop, to our WhatsApp line. Buyers throughout Kenya report that a fresh pack is the simplest repair for a Latitude that still boots and types well. The Dell Latitude D820 Laptop Battery ships pay-on-arrival to all 47 counties and carries a 6-month warranty against manufacturing defects.
Common Questions About the Dell Latitude D820 Laptop Battery
What is the Dell Latitude D820 Laptop Battery price in Kenya?
Mascom International sells the Dell Latitude D820 Laptop Battery brand new for KSh 3,200 at its Kimathi Street shop in Nairobi CBD. The price buys the 11.1V lithium-ion battery with a 6-month warranty covering manufacturing defects. It does not include a charger or fitting labour, though the pack goes in by hand and our team will check the fit if you bring the laptop. Anywhere in Kenya, delivery is pay-on-arrival, so money changes hands only when the battery is in front of you.
Which Dell laptops take the Dell Latitude D820 Laptop Battery?
The Dell Latitude D820 Laptop Battery fits the Latitude D820, D620, D630, D631 and D830, and the Precision M2300 and M4300. These models were built around one battery shape, so the same pack serves all of them. Check the code on your old battery before ordering: common Dell codes in this family include PC764, TC030, TD175 and KD491. A clear photo of that label, or of the laptop's model sticker, sent to +254 708 852 521 on WhatsApp lets us confirm the match.
Can I use the Dell Latitude E5500 Laptop Battery instead of the Dell Latitude D820 Laptop Battery?
No, the Dell Latitude E5500 Laptop Battery will not fit a D820, because the later E-series uses a different battery shape and connector. Both are 15.4-inch business Latitudes, which is why owners often mix them up. At Mascom International the Dell Latitude D820 Laptop Battery costs KSh 3,200 and the E5500 pack costs KSh 2,800, a KSh 400 difference. Read the model name printed near the keyboard or under the laptop: D-series owners need this pack, and E5500 owners need the other one.
How does the Dell Latitude D820 Laptop Battery cope with Kenyan heat and dust?
The Dell Latitude D820 Laptop Battery handles normal Kenyan office conditions well, but heat is the main thing that shortens any lithium-ion battery's life. Avoid leaving the laptop in a parked car in Mombasa or Garissa sun, and use it on a hard surface so its vents stay clear. Dust on the battery contacts can cause charging hiccups, so wipe them with a dry cloth now and then. During KPLC outages, the charged pack keeps the laptop working long enough to save files and keep going.
Who is the Dell Latitude D820 Laptop Battery right for, and who should look elsewhere?
The Dell Latitude D820 Laptop Battery suits anyone whose D820, D620, D630 or D830 still runs well but switches off as soon as it is unplugged. Small offices, school computer labs and students using these laptops for documents and research get real value from it. Look elsewhere if the laptop has a dying screen, a broken charging socket or a hard drive making clicking noises. For heavy multitasking, Zoom calls and modern software, a used business laptop from our stock serves you better than repairing this one.
How do I fit the Dell Latitude D820 Laptop Battery myself?
Shut the laptop down and unplug the adapter before you fit the Dell Latitude D820 Laptop Battery. Turn the laptop over, slide the release latch and pull out the old pack. Push the new battery into the bay until the latch clicks, then turn the laptop upright and connect the adapter. Charge it to full before working unplugged. If the pack feels loose or the laptop will not recognise it, stop and bring both to our Kimathi Street counter so the team can check them.
Why does my laptop still say plugged in, not charging after fitting the Dell Latitude D820 Laptop Battery?
That message usually points to the adapter or the laptop's charging socket, not the Dell Latitude D820 Laptop Battery. Dell laptops check the adapter's identity, and a worn cable or a non-Dell adapter can stop charging even with a healthy battery. Try another working Dell adapter if one is available. Mascom International sells laptop adapters separately, and if the issue continues, bring the laptop, battery and adapter to our Nairobi CBD shop so we can find which part is at fault.
Is the Dell Latitude D820 Laptop Battery made by Dell?
The Dell Latitude D820 Laptop Battery is a brand new compatible replacement, not an original Dell battery. It runs at the 11.1V the laptop expects and fits the same bay, latch and connector as the pack it replaces. For laptops of this age, a new compatible pack is how most owners keep their machines running. Every unit Mascom International sells carries a 6-month warranty against manufacturing defects, with claims taken at our service desk in Nairobi CBD.
Technical Specifications
Cell and Capacity
- 11.1V nominal voltage — the standard rating for this Latitude family, so the laptop starts and charges just as before.
- Lithium-ion cells — the common rechargeable laptop chemistry, which keeps its charge between sessions and has no memory effect.
- Brand new cells — zero previous charge cycles, so you begin with the full capacity the pack was built to deliver.
- Runtime set by your usage — screen brightness, Wi-Fi and the processor's workload decide how long each charge lasts.
- Works with Dell's battery meter — the charge level shows in Windows and on the laptop's status lights, so you know when to plug in.
Compatibility and Model Matching
- Latitude D820 and D830 — the 15.4-inch widescreen business models, both using this battery bay.
- Latitude D620, D630 and D631 — the 14-inch models from the same family, which share the battery shape and connector.
- Precision M2300 and M4300 — Dell's mobile workstations built on the same chassis family, so the pack fits these too.
- Dell codes PC764, TC030, TD175 and KD491 — match one of these against the label on your old battery.
- Free match before purchase — share your laptop sticker on WhatsApp or bring the machine to the counter to confirm the fit.
Build and Safety
- Same outline as the battery it replaces — slots into the bay and sits level with the laptop's base.
- Secured by the laptop's sliding latch — the battery stays firmly in place inside a bag on a boda boda ride.
- Protection circuit inside the pack — cuts power if it senses overcharging, deep drain or a short, which protects both battery and laptop.
- Contacts aligned to Dell's battery connector — the laptop reads the pack, shows its charge level and manages charging just as it did with the old one.
- Hard plastic casing — shields the cells from knocks; avoid drops, punctures and high heat, which damage any lithium-ion pack.
Charging and Daily Care
- Charges through the laptop — plug in your working Dell adapter and the laptop handles the charging.
- First charge to full — fill the battery before working unplugged so the meter starts from an accurate reading.
- Early calibration — run it down to roughly 20 percent and refill it a few times in the first week for a reliable meter.
- Cool, half-charged storage — if the laptop will rest for weeks, leave the battery about half full in a shaded room.
- Unplug occasionally — let the battery do some work each week rather than keeping it on the adapter for months on end.
Inclusions
- One Dell Latitude D820 Laptop Battery — the 11.1V lithium-ion pack on its own, ready to slide into the bay.
- No adapter supplied — laptop chargers are sold separately at Mascom International for owners whose adapter is worn.
- Fitting labour not part of the price — the pack fits by hand in moments, and we can check it with you at the counter.
- 6-month warranty — covers manufacturing defects, with claims handled in person at our Nairobi CBD service desk.
- Pay-on-arrival delivery — pay by cash or M-Pesa when the battery reaches your door, anywhere in Kenya.
Package Contents
You receive one Dell Latitude D820 Laptop Battery, the 11.1V lithium-ion pack, packed on its own. There is no charger or cable in the package, because the laptop's existing Dell adapter charges the battery through the laptop. Owners whose adapter has frayed or stopped working can buy a laptop adapter separately at Mascom International. Fitting is not included in the price, but the pack slides in by hand, and you are welcome to bring the laptop so our team checks the fit before you go.
Warranty
Mascom International backs the Dell Latitude D820 Laptop Battery with a 6-month warranty covering manufacturing defects. It covers faults that show up under normal use, such as a pack that refuses to charge or that the laptop fails to detect. Bring the battery to our Nairobi CBD service desk on Kimathi Street to make a claim.
Buying the Dell Latitude D820 Laptop Battery from Mascom International
You can buy the Dell Latitude D820 Laptop Battery at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, Monday through Saturday, 9:00 AM to 7:00 PM. Bring the laptop with you and we will slot the pack in at the counter to confirm it fits before you pay. The battery is black, in line with the base of these Latitude laptops.
Talk to us before you travel in:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Delivery is pay-on-arrival to all 47 counties. Nairobi and its environs get same-day delivery, while major towns such as Thika, Nyeri, Machakos and Kakamega receive orders the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. The 6-month warranty above covers your battery from the day you buy it. Our promise is plain: honest specifications, accurate prices and after-sales help from a shop you can walk into.
