The AU Optronics M238HVN02.1 23.8-inch All-in-One replacement screen is now available at Mascom International for KSh 27,000, a brand new Full HD 1920x1080 LED panel that restores the picture on HP 24-inch All-in-One desktops. This is an original AU Optronics part, not a used pull or a low-grade copy. The M238HVN02.1 measures 23.8 inches across, uses a matte non-touch surface, and connects through a standard 30-pin flex cable. You can buy the M238HVN02.1 at our shop inside Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order it for countrywide delivery. Mascom International also fits the panel for you on request.
The M238HVN02.1 is built for computer repair technicians, IT support shops, cybercafé operators, and offices that run HP All-in-One desktops. When an All-in-One screen cracks, shows vertical lines, or goes dark from backlight failure, the whole computer looks dead even though the motherboard, storage, and RAM still work. Replacing the entire desktop costs far more than swapping the panel. Repair shops along Luthuli Avenue and technicians serving Nairobi CBD, Kisumu, Nakuru, and Mombasa order the M238HVN02.1 to fix these units at a fraction of new-machine pricing. Schools and business centres running HP All-in-One labs also keep a panel on hand.
Unlike other electronics retailers in Kenya that only sell whole computers, Mascom International stocks the exact M238HVN02.1 spare part and can fit it in store. Technicians consistently report that a matched panel drops in cleanly without bezel cutting when the part number lines up. We supply the correct 1080p version and help you confirm compatibility before you pay. Visit our Kimathi Street shop to see the M238HVN02.1 in person, or reach us on WhatsApp for a quick fitment check. Pay-on-arrival delivery reaches every county.
Common Questions About the AU Optronics M238HVN02.1 23.8-Inch All-in-One Replacement Screen
Will the M238HVN02.1 fit my HP All-in-One computer?
The M238HVN02.1 fits many HP 24-inch All-in-One models, including units in the 24-dd, 24-cb, and 24-cr ranges such as the 24-dd0020la, 24-cb1004D, and 24-cb1005D. The safest check is the part number printed on the back of your current panel. If it reads M238HVN02.1, or an HP code like L91415-001, L75155-372, M84858-001, or M86442-001, this panel matches. Send us a photo of that label on WhatsApp and Mascom International confirms the fit before you order.
Is this a genuine AU Optronics panel or a cheap copy?
This is a genuine, brand new AU Optronics M238HVN02.1 panel, sealed and never used. Many sellers in Kenya offer salvaged screens pulled from broken machines or unbranded copies that fail within weeks. Mascom International sources original AU Optronics stock so the colour, backlight, and connector behave exactly as HP intended. You buy from a registered shop with a physical address on Kimathi Street, not an anonymous online seller, and every M238HVN02.1 carries a Mascom warranty against defects.
How do I know my screen actually needs replacing?
Look for a cracked glass surface, a spider-web of coloured lines, patches that stay black, or a screen that lights faintly but shows no image. These point to panel or backlight failure that a new M238HVN02.1 fixes. If the computer makes no sound, fails to power on, or shows a picture on an external monitor but not the built-in one, the fault may sit elsewhere. Bring the unit to Mascom International on Kimathi Street and our technicians test it before you commit to the panel.
Can I install the M238HVN02.1 myself or do I need a technician?
A confident DIY user with the right screwdrivers can fit the M238HVN02.1, since it uses a plug-in 30-pin cable and no inverter. You open the rear housing, unclip the old panel, transfer the cable, and seat the new screen. That said, All-in-One frames hold delicate ribbon connectors, and static can damage the panel. If you are unsure, Mascom International fits the M238HVN02.1 for you at our Nairobi CBD workshop, or you can hand it to any trusted technician.
What is the difference between the M238HVN02.1 and the M238HVN01.1?
The M238HVN02.1 is the Full HD 1920x1080 version, while the M238HVN01.1 carries a sharper 2560x1440 resolution. They share the same 23.8-inch size and look almost identical, so buyers often confuse them. Fitting the wrong resolution can leave the screen blank or badly scaled. Always match the exact code on your old panel. If your original reads M238HVN02.1, order this 1080p model. Mascom International double-checks the number with you so you receive the correct screen the first time.
Is replacing the screen cheaper than buying a new All-in-One?
Yes, by a wide margin. A new HP 24-inch All-in-One in Kenya typically costs between KSh 55,000 and KSh 90,000, while the M238HVN02.1 panel is KSh 27,000, plus a modest fitting fee. When the rest of your desktop still runs well, swapping the screen saves you tens of thousands of shillings and keeps your files, software, and setup intact. Repair shops resell fixed units at healthy margins, and offices extend the life of working machines rather than replacing whole fleets.
How does Mascom International deliver the M238HVN02.1 across Kenya?
Mascom International ships the M238HVN02.1 to all 47 counties with pay-on-arrival delivery, so you pay when the panel reaches you. Nairobi and its environs receive same-day delivery. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive it within one business day. We pack each panel in protective cushioning to survive transit. You can also collect the M238HVN02.1 over the counter at Old Mutual Building, First Floor Room 4, Kimathi Street, during working hours.
What warranty covers the M238HVN02.1 if it arrives faulty?
Every M238HVN02.1 comes with a 6-month Mascom International warranty covering manufacturing defects such as dead backlight, stuck pixels beyond tolerance, or connector faults present on arrival. Test the panel promptly after fitting and report any issue to our Nairobi CBD service desk. The warranty does not cover physical cracks caused during installation or accidental damage, which is why careful handling matters. Reach us on WhatsApp or at the shop and we guide the claim directly.
Technical Specifications
Display Panel and Picture Output
- 23.8-inch diagonal LED-backlit LCD panel sized for standard HP 24-inch All-in-One desktop housings.
- Full HD 1920x1080 native resolution gives roughly 93 pixels per inch for clear text and video.
- 16:9 widescreen aspect ratio matches the original HP layout, so windows and menus display correctly.
- LED backlight draws less power and runs cooler than older CCFL screens, with no separate inverter board.
- Colour and brightness behaviour follow the original AU Optronics tuning HP specified for these desktops.
Refresh Rate and Motion Handling
- 60Hz refresh rate suits everyday office work, browsing, video calls, and standard video playback.
- Non-touch panel, correct for HP All-in-One models that shipped without a touchscreen; it does not add touch.
- Steady image handling for spreadsheets, documents, and Zoom or Microsoft Teams sessions common in Kenyan offices.
- Standard response timing keeps text sharp during scrolling and general desktop use.
- Matches the motion feel of the factory HP screen so users notice no change after the swap.
Surface Finish and Viewing
- Matte anti-glare finish cuts reflections from office lighting and windows better than a glossy screen.
- Wide horizontal viewing keeps colours steady when two people share the screen at a service counter.
- Typical desktop brightness suited to indoor office and shop conditions across Nairobi and upcountry towns.
- Even backlight spread across the panel avoids the dark corners seen on failing original screens.
- Clean white balance out of the box, matching the look HP tuned for these All-in-One machines.
Model Fitment and Part Compatibility
- Fits many HP 24-inch All-in-One models across the 24-dd, 24-cb, and 24-cr desktop ranges.
- Confirmed matches include the HP 24-dd0020la, 24-cb1004D, and 24-cb1005D All-in-One units.
- Cross-references HP spare codes L91415-001, L75155-371, L75155-372, L75155-373, M84858-001, and M86442-001.
- Always match the exact code on your existing panel before ordering to avoid a wrong-fit return.
- The 1080p M238HVN02.1 differs from the 1440p M238HVN01.1; matching resolution is essential for a working picture.
Connector and Installation
- Standard 30-pin flat flex connector, the common interface for HP 24-inch All-in-One panels.
- Connector sits at the bottom-right of the panel, matching the cable routing inside these desktops.
- No inverter or high-voltage backlight cable, so installation stays simpler than on older CCFL screens.
- Panel unclips from the rear housing and the ribbon cable transfers directly with no soldering.
- Handle by the edges and avoid static; the ribbon and glass are the two parts most easily damaged.
Build and Handling
- Slim LCD module weighing only a few hundred grams, easy to carry and post nationwide.
- Rigid glass front with a metal-backed frame that seats firmly inside the HP All-in-One chassis.
- Shipped in cushioned, purpose-cut packaging to guard the corners and connector during transit.
- Anti-static handling recommended during fitting to protect the driver circuitry along the panel edge.
- Designed as a direct swap, keeping your existing HP stand, ports, and internal components in place.
Package Contents
- One brand new AU Optronics M238HVN02.1 23.8-inch Full HD replacement panel
- Protective transit packaging cut to fit the panel and shield the connector
- Fitment guidance from Mascom International, with optional in-store installation on request
- 6-month Mascom International warranty documentation
Note: The M238HVN02.1 is a bare replacement panel. It does not include the HP rear housing, stand, cables, or bezel — you reuse those from your existing All-in-One desktop.
Warranty
The M238HVN02.1 carries a 6-month Mascom International warranty covering manufacturing defects, including dead backlight, connector faults, and stuck pixels beyond tolerance present on arrival. Test the panel soon after fitting and report any fault to our Nairobi CBD service desk. Physical cracks or damage caused during installation are not covered, so careful handling protects you.
Where to Buy the M238HVN02.1 in Kenya
The AU Optronics M238HVN02.1 23.8-inch All-in-One replacement screen is available now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, to confirm the part number, test your unit, or have the panel fitted in store before you pay.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the M238HVN02.1 across all 47 Kenyan counties with pay-on-arrival delivery, so you only pay when the panel reaches you. Nairobi and its environs receive same-day delivery. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive next-business-day delivery. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every panel is backed by the 6-month Mascom warranty above, with claims handled at our Nairobi CBD service desk. Send us a photo of your current screen's part label on WhatsApp and we confirm the fit before you order. Repair shops and computer owners across Kenya rely on Mascom International for genuine parts, honest pricing, and direct after-sales support on every replacement screen we stock.
