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Yealink T31P | 2 SIP Accounts | HD Voice | PoE Powered | 2.3-inch Backlit LCD
An entry-level desk handset that gives reception counters, small offices and busy front desks clear, dependable business calling.
Condition: New
Note: price and availability are subject to change without prior notice
Yealink T31P is now in stock at Mascom International for KSh 9,000, brand new and sealed. This entry-level IP desk phone registers up to 2 SIP accounts, carries a 2.3-inch backlit 132x64-pixel graphical screen, and handles wideband Opus and G.722 calls through its HD handset and full-duplex speaker. Two 10/100 Ethernet ports let the Yealink T31P share one network cable with a desktop computer, and IEEE 802.3af PoE means a single cable can also power it. Collect yours at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order for delivery.
Built for receptionists, small business owners, SACCO branch staff, clinic front desks and logistics coordinators across Kenya, the Yealink T31P replaces crackly analogue lines and personal mobiles with one proper extension per desk. Teams that still pass a single Safaricom line around the office lose calls and lose track of who said what. The Yealink T31P fixes that with transfer, hold, call park, call pickup and a 1,000-entry phonebook. Yealink's noise filtering cuts keyboard clatter and open-plan chatter, so callers in Industrial Area dispatch offices and Upper Hill law chambers hear the person, not the room. A dedicated desk extension also gives every staff member a callback number customers can trust.
Unlike other electronics retailers in Kenya, Mascom International stocks the full Yealink desk range side by side, so you can compare the Yealink T31P against the gigabit T31G or the colour-screen T33G before buying. Office managers furnishing new branches tell us the T31P hits the right balance of call quality, setup speed and price for general staff desks. Pay-on-arrival delivery reaches all 47 counties, and walk-in buyers can test the handset, speaker and menus at our Kimathi Street store before paying.
Common Questions About the Yealink T31P
Is the Yealink T31P worth KSh 9,000 for a Kenyan office?
Yes, for general staff desks the Yealink T31P is one of the most cost-effective HD voice phones you can deploy in Kenya. At KSh 9,000 you get 2 SIP accounts, wideband Opus and G.722 audio, PoE, a backlit screen and 5-way local conferencing. Spread across a 3-year office life, that works out to roughly KSh 250 per month per extension. Mascom International recommends it for receptionists, support agents and administrative staff who need clear, reliable calls rather than video or touchscreen features.
Yealink T31P vs Yealink T31G, which should you buy?
Choose the Yealink T31P when your office switches run at 10/100 speeds, and the T31G when your network is gigabit. Both models share the same 2 SIP accounts, backlit screen and HD audio. The difference sits in the Ethernet ports: the T31P passes data through to a desktop computer at up to 100 Mbps, while the T31G passes it through at gigabit speed. If staff copy large files or run heavy cloud apps through the phone's PC port, the T31G at Mascom International avoids a bottleneck.
Will the Yealink T31P keep working during KPLC power cuts?
Yes, the Yealink T31P stays on during a blackout when it draws PoE power from a switch connected to a UPS. Because the phone takes only 3 to 4 watts over PoE, one modest UPS can carry a whole bank of phones for hours. Offices across Nairobi, Thika and Machakos that rely on desk adapters instead lose every handset the moment power drops. Mascom International can advise on matching PoE switches and UPS units so your reception desk keeps answering customers through an outage.
Does the Yealink T31P need a power adapter, or can it run on PoE?
The Yealink T31P runs on standard IEEE 802.3af PoE, so a PoE switch or injector powers it through the network cable alone. Yealink lists the 5V 0.6A power adapter as optional, and most business units ship without one. If your office switch does not supply PoE, Mascom International stocks compatible adapters and PoE injectors separately. Running on PoE keeps desks tidier, removes one more plug from crowded extension boards, and centralises backup power at the switch cabinet.
Who should buy the Yealink T31P, and who should skip it?
Buy the Yealink T31P if you need a dependable 2-account desk phone for reception, admin or support staff. Skip it if you need a single, simpler extension, where the 1-account Yealink T30P costs less. Managers who monitor many colleagues' lines should choose the Yealink T46U for its colour screen and extra line keys. Staff who walk the warehouse or ward floor are better served by the Yealink W56H DECT handset, all stocked at Mascom International.
How many calls can the Yealink T31P handle at once?
The Yealink T31P handles two registered accounts and hosts up to 5-way local conference calls directly on the handset. That means a branch manager can join a supplier, two colleagues and a client on one call without paying for a conference bridge. Call waiting, hold and transfer let a receptionist juggle several incoming callers smoothly. For whole-room meetings, Mascom International suggests a dedicated Yealink conference setup with the Yealink CPW90 wireless microphone instead.
How do I set up the Yealink T31P with our phone system?
You set up the Yealink T31P by entering your SIP account details through its web interface or by letting your PBX auto-provision it. The phone supports provisioning over FTP, TFTP, HTTP and HTTPS, plus PnP and TR-069, so IT teams can configure dozens of units centrally. It works with standard SIP platforms, including Asterisk-based systems and hosted cloud PBX services used by Kenyan businesses. Mascom International technicians can walk your team through first-time registration over WhatsApp.
How secure are calls made on the Yealink T31P?
The Yealink T31P encrypts calls and signalling with SRTP and TLS 1.3, which protects conversations travelling over shared office or internet links. It also supports OpenVPN, IEEE 802.1X network authentication, AES256 configuration encryption and secure boot. For banks, law firms and clinics handling sensitive client details, that keeps call content away from anyone snooping on the network. Mascom International recommends enabling SRTP whenever your provider supports it, especially for remote branches connecting over public internet.
Technical Specifications
Display and Everyday Navigation
- 2.3-inch graphical LCD at 132x64 pixels shows caller names, line status and menus clearly at a glance.
- Screen backlight keeps text readable in dim back offices, night shifts and corridors with poor lighting.
- Hall switch hook detection replaces mechanical contacts, so lifting the handset registers reliably for years of daily use.
- Adjustable multi-angle stand tilts the phone for comfortable viewing whether staff sit or stand at counters.
- Wall-mountable design frees desk space at reception walls, lift lobbies and guard booths.
- Interface supports multiple languages, so staff can work through menus in the language they read best.
Audio Hardware and Calling Quality
- HD handset and HD speaker reproduce wideband voice, so callers sound natural rather than thin and muffled.
- Opus and G.722 wideband codecs deliver HD voice whenever your provider or PBX supports them.
- PCMU, PCMA, G.729, G.726, G.723.1 and iLBC narrowband codecs keep calls working with older systems.
- Yealink noise filtering suppresses keyboard taps and background chatter in busy open-plan offices.
- Full-duplex speakerphone with acoustic echo cancellation lets both sides talk at once without clipping.
Call Handling and Productivity Features
- Up to 2 SIP accounts let one desk answer a main reception line and a separate department line.
- Local 5-way conferencing joins five parties on one call without paying for an external conference service.
- Hold, transfer, call forwarding and call waiting let receptionists route callers quickly to the right desk.
- Call park and call pickup let colleagues answer a ringing extension from any other phone in the office.
- Busy Lamp Field shows when a colleague is already on a call, avoiding wasted transfer attempts.
- Local phonebook stores up to 1,000 contacts, with XML and LDAP remote directories for company-wide lists.
- Call history logs dialled, received, missed and forwarded calls, so nobody loses track of a customer callback.
Network Connectivity and Power
- Two RJ45 10/100 Ethernet ports let the phone and a desktop computer share one network cable point.
- IEEE 802.3af PoE, class 1, powers the phone through the network cable without a wall socket.
- Power draw sits at about 3 to 4 watts on PoE, roughly 0.1 kWh per day running continuously.
- Optional 5V 0.6A adapter draws 2 to 3 watts for desks without a PoE switch.
- IPv6 support future-proofs the phone as Kenyan internet providers expand IPv6 addressing.
- Rated for -10 to 45 degrees Celsius, comfortably covering coastal heat and highland mornings.
Security Features and Data Protection
- SRTP encrypts voice streams, so call audio cannot be replayed by anyone capturing network traffic.
- TLS 1.3 secures SIP signalling, protecting caller details and account credentials in transit.
- OpenVPN and L2TP VPN support let branch phones connect securely back to head office systems.
- IEEE 802.1X authentication stops unauthorised devices from joining protected office networks.
- AES256 configuration encryption protects provisioning files that carry account passwords.
- Secure boot verifies firmware at startup, blocking tampered software from loading on the device.
Deployment and Device Management
- Auto-provisioning over FTP, TFTP, HTTP and HTTPS lets IT teams configure many phones from one server.
- Plug-and-play and zero-touch deployment cut setup time when furnishing a new branch office.
- TR-069 remote management allows providers to update settings and firmware without a site visit.
- Browser-based configuration lets administrators adjust any setting from a laptop on the same network.
- Hot-desking lets shift workers log in to any T31P and pick up their own extension settings.
- Visual voicemail and call recording support depend on your PBX, adding flexibility as your system grows.
Package Contents
Every Yealink T31P from Mascom International arrives in its sealed Yealink retail box, ready to connect. The box holds the essentials for a PoE desk installation:
- Yealink T31P phone body
- HD handset with coiled cord
- 1.5-metre Ethernet cable
- Adjustable desk stand
- Quick Start Guide
The power adapter is optional and usually not included; Mascom International supplies matching adapters or PoE injectors separately.
Warranty
The Yealink T31P ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Claims are handled directly at our Nairobi CBD service desk, where our team tests the unit and arranges repair or replacement. Keep your receipt, because it confirms your purchase date for any claim.
Buying the Yealink T31P from Mascom International
Mascom International stocks the Yealink T31P in Classic Grey at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM to try the handset, speaker and menus before committing. Office buyers equipping several desks can request a bulk quote alongside matching PoE switches and headsets such as the Yealink YHS34.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the Yealink T31P the same day. Nakuru, Eldoret, Kisumu, Mombasa and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the Yealink T31P and pay only when it arrives.
The Yealink T31P comes with the 12-month warranty stated above.
Businesses across Kenya rely on Mascom International for accurate specifications, fair office equipment pricing, and setup help that continues long after delivery.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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