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HP Spectre x360 14-ea Replacement Touchscreen Assembly | 13.5-Inch 3:2 Panel, WUXGA+ and OLED Options, Digitizer Included
Restore your convertible laptop display to full factory clarity, sold and fitted through a Nairobi CBD electronics store
Condition: New
Note: price and availability are subject to change without prior notice
The HP Spectre x360 14-ea replacement touchscreen is now available at Mascom International for KSh 22,500, ready for owners of the 13.5-inch 2-in-1 whose glass has cracked, gone dark, or lost touch response. This is a compatible replacement panel for the HP Spectre x360 14-ea and 14t-ea series, matching the 13.5-inch 3:2 display in either the WUXGA+ 1920 x 1280 IPS version or the 3000 x 2000 OLED version. You collect it, or arrange fitting, at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD.
A broken Spectre screen usually means one of three problems: shattered outer glass from a drop, a display that stays black after a knock, or a touch layer that no longer registers taps and swipes. For working consultants, architects, lawyers, and university students who rely on the Spectre x360 14-ea as a daily convertible, sending the whole machine abroad for months is not practical. The HP Spectre x360 14-ea replacement touchscreen lets you fix the display locally and keep the rest of your working laptop exactly as it is, at a fraction of a full device replacement cost.
Unlike other electronics retailers in Kenya who only sell complete laptops, Mascom International stocks correctly matched replacement parts like the HP Spectre x360 14-ea touchscreen for customers who want to repair rather than replace. Buyers across Nairobi tell us the hardest part of a Spectre repair is finding the right panel, since the 14-ea shipped in two very different display versions. Our team confirms the exact panel your unit needs before you pay, so you avoid ordering the wrong screen. Visit our Kimathi Street store to check the part, or order it for pay-on-arrival delivery anywhere in Kenya.
Common Questions About the HP Spectre x360 14-ea
Is this the genuine screen for the HP Spectre x360 14-ea?
This is a compatible replacement touchscreen built to the exact 13.5-inch 3:2 specification of the HP Spectre x360 14-ea and 14t-ea series. It matches the original panel's mounting, ribbon connector, and touch digitizer, so the laptop reads it as its own display. Mascom International sources these panels as new, unused units, not pulls from broken machines. Before purchase, our Kimathi Street team checks your laptop's product number against the two known 14-ea panel versions, confirming whether your unit takes the WUXGA+ IPS or the OLED panel.
How do I know if my Spectre needs the WUXGA+ or OLED panel?
The safest way is to check the exact product number printed on your laptop's base, then match it against HP's records. The HP Spectre x360 14-ea shipped with two display types: a WUXGA+ 1920 x 1280 IPS touch panel rated at 400 nits, and a 3000 x 2000 OLED touch panel. The two are not interchangeable, since they use different panel hardware and connectors. Send your product number to Mascom International on WhatsApp at +254 708 852 521 and our team confirms the right version before you order, so you never pay for a panel that will not fit.
What is actually wrong with my laptop if the screen is cracked or black?
A cracked or black screen on the Spectre x360 14-ea almost always points to the display panel itself, not the laptop's core parts. If the outer glass is shattered but the picture still shows, the touch layer is damaged. If the screen stays black yet the keyboard lights up and the fan runs, the panel or its cable has failed. In most of these cases, replacing the touchscreen restores full function without touching the processor, storage, or battery. Bring the unit to our Nairobi CBD store and we help confirm the fault before you commit to the part.
Does the replacement include the touch function, or just the glass?
This replacement includes the full touch layer, not glass alone. The panel arrives as a bonded unit combining the display and the digitizer, the thin grid that senses finger taps, swipes, and pen input. That means after fitting, your Spectre x360 14-ea responds to touch and pen exactly as it did before the damage.Our team states clearly which format your KSh 22,500 unit is before you pay.
Can I install the HP Spectre x360 14-ea touchscreen myself?
Screen replacement on the Spectre x360 14-ea is possible for a careful DIY repairer, but it is delicate work. The 2-in-1 design bonds the panel to a thin bezel, and the ribbon cable is fragile. A wrong move can crack a brand-new panel. We recommend professional installation by a qualified laptop technician who has opened convertibles before. If you are handy with small electronics and have the right tools, the swap is doable in about an hour. Ask our Kimathi Street team for guidance on finding a trusted technician in Nairobi.
Why buy the screen from Mascom instead of ordering online myself?
Ordering a Spectre panel yourself from an overseas site risks two costly mistakes: buying the wrong display version, and waiting weeks for shipping with no local recourse if it arrives faulty. Unlike other electronics retailers in Kenya, Mascom International confirms the exact 14-ea panel your unit needs, holds stock locally, and backs the part with a 6-month store warranty. If the screen you receive does not work on arrival, you deal with a registered Nairobi CBD store, not an anonymous foreign seller. That local backing is why buyers across Kenya choose us for repair parts.
Will replacing the screen affect my files, Windows, or laptop performance?
No. Replacing the touchscreen on the HP Spectre x360 14-ea changes only the display panel. Your Windows installation, files, apps, storage drive, RAM, and battery stay exactly as they are. The repair is purely a hardware swap of the screen, so nothing on your system is wiped or reset. Once the new panel is fitted and the laptop powers on, you see your same desktop, same login, and same data. This is why a screen replacement is far cheaper and less disruptive than buying a whole new Spectre or sending yours abroad.
How much does the HP Spectre x360 14-ea screen cost and how do I get it in Kenya?
The HP Spectre x360 14-ea replacement touchscreen costs KSh 22,500 at Mascom International. You can walk into our store at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, Monday to Saturday between 9:00 AM and 7:00 PM, to collect it and confirm the fit in person. You can also order by phone or WhatsApp on +254 708 852 521, by email at info@mascomintl.com, or through www.mascomintl.com, with pay-on-arrival delivery to all 47 counties. Nairobi and nearby areas receive it the same day.
Technical Specifications
Panel Type and Resolution
- 13.5-inch diagonal display in a 3:2 aspect ratio, matching the taller working area of the original Spectre x360 14-ea.
- WUXGA+ version carries a 1920 x 1280 resolution on an IPS panel, giving sharp text for documents and spreadsheets.
- OLED version carries a 3000 x 2000 resolution with per-pixel lighting for deeper blacks in photo and video work.
- IPS version is rated at 400 nits brightness, readable under Nairobi's bright daytime office lighting.
- Both versions use edge-to-edge glass with an anti-reflection finish that cuts glare near windows.
- Panel refresh runs at 60Hz, the same rate the 14-ea shipped with from the factory.
Compatibility and Model Matching
- Fits the HP Spectre x360 14-ea and 14t-ea convertible series, the 13.5-inch 2-in-1 built on 11th Gen Intel processors.
- Does not fit the newer 14-ef series, which uses a different chassis and panel mounting.
- WUXGA+ and OLED panels are not cross-compatible, so the version must match your laptop's original display.
- The product number on the laptop base identifies the exact configuration and which panel it originally carried.
- Mascom International checks your product number before sale to prevent a wrong-panel order.
Touch and Pen Input
- The panel bonds the display glass to a capacitive touch digitizer that senses up to 10 finger points at once.
- Touch response covers tap, swipe, pinch-to-zoom, and drawing across the full screen area.
- The digitizer also reads active pen input, so an HP Tilt Pen works after fitting as it did originally.
- Touch and pen function in all four Spectre modes: laptop, tent, stand, and tablet.
- A correctly fitted panel needs no separate driver install; Windows recognises it as the built-in display.
Build and Assembly Format
- Slim glass-fronted panel shaped to sit flush inside the Spectre's thin convertible lid.
- Ribbon connector matches the original cable position, so no adapter or modification is needed.
- Bare panels cost less but require transferring the old bezel; full assemblies fit faster with less handling risk.
- Protective packaging shields the glass against the knocks common in countrywide courier delivery.
Installation Guidance
- A screen swap takes a qualified technician roughly 45 to 60 minutes on the Spectre x360 14-ea.
- The lid must be opened carefully, as the panel is bonded and the ribbon cable is thin.
- Power off and disconnect the battery before starting to protect the new panel from electrical shorts.
- Mascom International can point you to trusted laptop technicians in Nairobi CBD for the fitting.
- Test touch, pen, and brightness before sealing the lid to catch any seating issue early.
What This Part Replaces
- Cracked or shattered outer touch glass from accidental drops or pressure on the lid.
- Black or flickering displays where the panel or its cable has failed but the laptop still runs.
- Dead touch zones where taps and swipes no longer register in parts of the screen.
- Faded or discoloured panels that no longer show accurate colour for design or photo work.
- Lets you keep your processor, storage, RAM, and battery while restoring only the display.
Package Contents
Your HP Spectre x360 14-ea replacement touchscreen from Mascom International arrives as a new, individually protected panel in the confirmed version for your laptop, either WUXGA+ IPS or OLED. Each unit ships with protective packaging suited to courier transit and a Mascom International warranty card.Fitting tools and the HP Tilt Pen are not included and are available separately at our Kimathi Street store.
Warranty
The HP Spectre x360 14-ea replacement touchscreen carries a 6-month Mascom International warranty covering manufacturing defects and dead-on-arrival panels. Our Nairobi CBD service desk handles any claim directly. The warranty covers the part itself under normal use; it does not cover cracks or damage caused during self-installation, which is why we recommend professional fitting.
Where to Buy the HP Spectre x360 14-ea Replacement Touchscreen in Kenya
The HP Spectre x360 14-ea replacement touchscreen is available now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Visit our store Monday through Saturday, 9:00 AM to 7:00 PM, to confirm the correct panel version for your laptop and inspect the part before purchase. Bring your laptop or its product number so our team can match the exact 14-ea display your unit needs.
Order through any of the following:
- Phone or WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International delivers the replacement touchscreen across all 47 Kenyan counties with pay-on-arrival delivery, so you only pay once the part reaches you. Nairobi and its surrounding areas receive same-day delivery, most other major towns and counties receive it within one day, and the furthest-served counties receive delivery within two to three days.
Customers throughout Kenya count on Mascom International for correctly matched parts, honest pricing, and reliable warranty backing on every repair component we stock. Send us your product number today and we confirm your panel before you order.
Two things worth your attention before publishing: the KSh 22,500 price sits between a bare OLED panel and a full OLED assembly on the open market, so confirm with your supplier which format you're actually stocking (the two markers flag exactly where). And the 14-ea genuinely shipped in two non-interchangeable panels (WUXGA+ IPS vs 3K2K OLED), which is why the copy leans hard on matching the product number keep that, it prevents returns.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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