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HP Pavilion 14-dw x360 Touch Screen Replacement | 14-inch FHD IPS | 30-Pin | Full Digitizer Assembly
1920x1080 glass panel with bezel and controller board, fitted at Mascom International on Kimathi Street, Nairobi CBD
Condition: New
Note: price and availability are subject to change without prior notice
HP Pavilion 14-dw touch screen replacement is now available at Mascom International for KSh 17,500, complete with the LCD panel, touch digitizer, bezel, and touch controller board as one assembly. This 14-inch part carries a 1920x1080 FHD IPS display and a 30-pin connector matched to the HP Pavilion 14-dw x360 convertible range. You can buy the HP Pavilion 14-dw screen at our store in Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order it for countrywide delivery. Every unit is bench-tested before it leaves the shop, so your HP Pavilion 14-dw arrives ready to fit.
A cracked or dead laptop screen stops work completely, and the HP Pavilion 14-dw touch screen replacement solves that without forcing you to buy a new machine. This part suits students at the University of Nairobi and Strathmore whose convertibles took a knock in a bag, small computer repair shops upcountry sourcing genuine-grade panels, and office users whose 14-dw survived everything except one drop. When touch stopped registering, the flip mode glitched, or the glass spider-cracked after a matatu commute, this full assembly restores both display and finger touch in one swap.
At Mascom International, we're seeing steady demand for HP Pavilion 14-dw parts as these convertibles age past warranty across Kenyan homes and offices. Unlike other electronics retailers in Kenya who ship loose panels with no testing, Mascom checks each HP Pavilion 14-dw screen for dead pixels, touch response, and backlight before dispatch. Technicians across Nairobi report cleaner fits and fewer returns when the digitizer and controller board come pre-matched. Walk in to test the part, or let our fitting desk handle the swap while you wait.
Common Questions About the HP Pavilion 14-dw touch screen replacement
Does This Screen Fit My Exact HP Pavilion 14-dw Model?
This assembly fits the HP Pavilion 14-dw and 14m-dw x360 convertible series, including common sub-models like 14m-dw0013dx, 14m-dw0023dx, 14-dw1010wm, and 14-dw1xxx units. It matches HP spare part numbers L96515-001, L96516-001, and L96517-001. Because HP shipped both FHD and HD versions of this laptop, bring your exact model number or the sticker under the base. Our team at Mascom International confirms the match against your unit before you pay, so you avoid ordering a panel that does not seat correctly in your lid.
Is This the Full Screen or Just the Glass?
This is the complete touch assembly, not glass alone. It ships as the LCD panel, touch digitizer, front bezel, and touch controller board bonded together. You do not separate layers or reuse your cracked glass. The part does not include the LCD cable, hinges, rear cover, webcam, or gravity sensor, so you keep those original pieces from your own laptop. Buying the bonded assembly means the display and touch are already aligned, which cuts installation time and removes the risk of trapping dust between separate layers during a home repair.
Will Touch and the Convertible Flip Still Work After Replacement?
Yes. Because the digitizer and controller board are part of this assembly, finger touch and the x360 flip-to-tablet function work exactly as they did originally once fitted. The 10-point multi-touch layer registers taps, swipes, and pinch gestures across the full 14-inch surface. Note that these standard 14-dw panels handle finger touch rather than an active pen; if your original unit supported a stylus, confirm that detail with our team first. For most 14-dw owners who never used a pen, this replacement returns the laptop to full touchscreen use.
How Much Does HP Pavilion 14-dw Screen Replacement Cost in Kenya?
The HP Pavilion 14-dw touch screen assembly costs KSh 17,500 at Mascom International. That price covers the tested part itself. If you want us to fit it, our Nairobi CBD service desk installs the screen for a separate labour charge that we quote upfront before starting. Compared with buying a new convertible laptop, replacing the screen returns a working machine at a fraction of the cost. Customers across Nairobi and upcountry towns order this part daily and pay on arrival when the screen reaches them.
Can Mascom Install It, or Do I Fit It Myself?
Both options work. Our service desk at Kimathi Street fits the HP Pavilion 14-dw screen for you, usually the same day for walk-in customers. If you run a repair shop or prefer to self-fit, the bonded assembly makes the job cleaner because touch alignment is already done. You will need a plastic pry tool, a small Phillips screwdriver, and patience with the bezel clips. We recommend professional fitting for first-timers, since the ribbon connector and controller board need careful handling to avoid damage.
What Resolution Is It, and Will It Match My Original Display?
This panel is 1920x1080 Full HD with IPS wide viewing angles, the resolution HP fitted to most 14-dw convertibles. It is backward-compatible with the lower 1366x768 HD signal, so it displays correctly even if your original was the HD variant, though native sharpness comes from FHD units. IPS gives consistent colour when you tilt the screen into tent or tablet mode. Confirm your original resolution with us so you get the sharpest match; our team checks this against your service tag before dispatch.
My Old Screen Cracked but Touch Still Worked. Is This the Right Part?
For x360 convertibles the glass, display, and touch layer are bonded, so a cracked screen almost always needs the full assembly even when touch still responds. Separating a working digitizer from broken glass is not practical on these units and usually damages the touch layer. This complete part replaces everything in one piece, restoring both a clean display and working touch. Bring the laptop or your model number to Mascom International and we confirm the exact assembly your 14-dw needs before you commit.
Technical Specifications
Display Panel and Resolution
- 14.0-inch diagonal panel sized exactly to the HP Pavilion 14-dw x360 lid for a flush fit.
- Native 1920x1080 Full HD resolution gives sharp text for documents, spreadsheets, and video.
- IPS technology holds colour and contrast steady across wide viewing angles and flip positions.
- Backward-compatible with 1366x768 HD signals, so it works whether your unit ran FHD or HD.
- Glossy surface finish matches the original 14-dw panel look and touch feel.
- LED backlight delivers even brightness across the full screen without dim edges.
Touch Digitizer and Convertible Function
- Bonded 10-point capacitive digitizer registers taps, swipes, and pinch-to-zoom across the surface.
- Touch controller board comes pre-attached, so finger response is matched to the panel out of the box.
- Restores full x360 flip modes: laptop, tent, stand, and tablet orientation all return to normal.
- Standard 14-dw panels support finger touch; active-pen support varies, so confirm against your unit.
- Multi-touch layer suits Windows gestures, drawing apps, and touch scrolling in browsers.
- Digitizer alignment is factory-set, removing the guesswork of pairing loose touch glass.
Model Compatibility and Fitment
- Fits HP Pavilion 14-dw and 14m-dw x360 convertible series across common retail sub-models.
- Covers units including 14m-dw0013dx, 14m-dw0023dx, 14-dw1010wm, and other 14-dw1xxx variants.
- Matches HP spare part references L96515-001, L96516-001, and L96517-001.
- Both FHD and HD factory versions exist, so verify your exact model before ordering.
- Bezel dimensions and mounting points align with the original 14-dw frame and hinges.
- Mascom confirms the match against your service tag or original sticker before you pay.
Connector Type and Physical Build
- 30-pin EDP video connector matches the HP Pavilion 14-dw ribbon cable directly.
- Connector width of roughly 19mm seats into the original cable without adapters.
- Assembly includes panel, digitizer, front bezel, and controller board as one bonded unit.
- Rigid bezel frame protects panel edges and clips into the existing lid housing.
- Reuses your original LCD cable, hinges, rear cover, and webcam from the old screen.
- Build format matches the factory part, so no trimming or modification is needed.
Installation and Handling Requirements
- Requires basic tools: plastic pry tool, small Phillips screwdriver, and steady handling.
- Ribbon connector needs gentle seating to protect the delicate 30-pin contacts.
- Bezel clips release around the frame edge before the panel lifts free.
- First-time fitters should choose our service desk to avoid controller board damage.
- Repair shops fit it faster since touch alignment is already completed on the assembly.
- Handle the panel by its edges to keep the glossy touch surface free of pressure marks.
Sourcing, Testing, and Local Fitting
- Every panel is bench-tested for dead pixels, backlight, and touch response before dispatch.
- Sourced as genuine-grade replacement stock matched to HP Pavilion 14-dw specifications.
- Same-day fitting available at our Kimathi Street service desk for walk-in customers.
- Countrywide delivery reaches technicians and owners in every county across Kenya.
- Pay-on-arrival option lets you inspect the sealed part before releasing payment.
- Mascom support helps confirm your model match by phone or WhatsApp before you order.
What's in the Package
- One complete HP Pavilion 14-dw x360 screen assembly: LCD panel, touch digitizer, front bezel, and pre-attached touch controller board.
- Protective packaging sized to guard the panel and connector in transit.
Note:The assembly does not include the LCD cable, hinges, rear cover, webcam, or gravity sensor you reuse those original parts from your own laptop. Mascom International can supply a matching LCD cable separately if yours is damaged.
Warranty and Support
The HP Pavilion 14-dw touch screen replacement carries a 6-month Mascom International warranty on manufacturing defects covering panel function, backlight, and touch response under normal use. Our Nairobi CBD service desk handles any warranty claims directly and can inspect fitted units in person.
Where to Buy the HP Pavilion 14-dw Screen Replacement in Kenya
The HP Pavilion 14-dw touch screen replacement is available now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Visit our store Monday through Saturday, 9:00 AM to 7:00 PM, to test the part and match it against your laptop before purchase. Bring your model number or service tag and our team confirms the correct assembly on the spot.
Order through any of the following:
- Phone: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
- WhatsApp: +254 708 852 521
Mascom International ships the HP Pavilion 14-dw screen across all 47 Kenyan counties with pay-on-arrival delivery you only pay when the part reaches you. Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret receive delivery within 1 business day. Outer counties including Lodwar, Wajir, Mandera, and Marsabit receive delivery within 2-3 business days. Same-day delivery covers Nairobi and its environs.
Our Nairobi CBD service desk fits the screen for you or supports your own technician with model confirmation and testing help. Buyers across Kenya rely on Mascom International for tested parts, honest fitment advice, and direct after-sales backing on every laptop screen we stock.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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