Busy offices feel ink costs every month. A clinic printing patient summaries, a law firm producing pleadings for Milimani Law Courts, or an SME running invoices and statements can pass 1,000 black pages monthly without noticing. The HP 963XL Black Ink Cartridge brings the cost down to about KSh 4.10 per page, against KSh 5.90 with the standard size. That gap saves KSh 3,600 across every 2,000 pages printed. Fewer changes also mean fewer interrupted print jobs, fewer emergency trips to town, and less time spent reordering supplies.

Unlike traditional electronics retailers in Kenya that stock mostly standard cartridges, Mascom International keeps the XL size on the shelf because busy offices ask for it daily. Customers across Nairobi report that one HP 963XL Black Ink Cartridge covers a full quarter of routine office printing. Every carton is Original HP, sealed, and sold with its printed end-of-warranty date visible. Nairobi and its environs get same-day delivery, and pay-on-arrival service reaches all 47 counties. Walk-in buyers can collect in minutes after paying by M-Pesa at our Kimathi Street counter.

The saving is about KSh 1.80 per page, or 30% less than the standard cartridge. One XL costs KSh 8,200 for 2,000 pages. Two standard cartridges cost KSh 11,800 for the same output. An office printing 1,000 pages a month saves roughly KSh 1,800 monthly, or KSh 21,600 a year. The saving grows with volume, so busy offices benefit most. Finance teams tracking KRA-compliant expense records find the XL easier to budget, because purchases happen four times a year instead of eight.

Yes. The HP 963XL black uses the same shape, the same keyed slot and the same chip standard as the HP 963 black. Your OfficeJet Pro 9010 or 9020 printer recognises it automatically. Nothing changes in the settings, and no firmware update is needed. The only visible difference is the XL marking on the label. You can switch between standard and XL whenever your monthly print volume changes, with no setup cost. Offices often keep one of each size, using standard cartridges during quiet months and XL units at term start.

Usually not, if you print under 300 pages a month. At that pace, one XL lasts over six months, which ties up KSh 8,200 for half a year. The standard cartridge at KSh 5,900 suits light users better. Pigment ink in sealed cartridges holds up well, so the XL remains an option for households that want fewer shopping trips. Learners printing assignments often fall between the two sizes. Students at the University of Nairobi or Kenyatta University sharing one printer across a hostel room often split the cost of an XL.

HP tested the yield on an OfficeJet Pro 9020 using a standard set of office test pages. Those pages mix text and simple business graphics, similar to letters and reports. Heavy tables, dark logos or scanned copies with grey backgrounds reduce the count. Most busy offices see between 1,700 and 2,000 pages in practice. Turning on draft mode for internal drafts pushes real output closer to the rated figure without affecting final copies. Printing both sides of each page halves paper use without costing extra ink, so the saving compounds.

Yes, and many offices do exactly that. Black ink runs out far faster than colour in document-heavy work, so pairing an XL black with standard HP 963 cyan, magenta and yellow keeps spending balanced. The printer treats each slot independently and reports ink levels separately. When colour use grows, you can move each colour to XL on its own schedule. There is no rule requiring a matched set of sizes. This mixed approach suits accounting and legal offices, where colour appears mostly in logos and letterheads.

The printer pauses and shows a replace-cartridge message on the control panel. Unfinished pages stay in the print queue on your computer. Install the new cartridge, close the access door, and printing resumes after a short check. On most 9010 and 9020 models, the printer shows a low-ink alert well before the cartridge empties. Keeping one sealed spare prevents downtime during month-end billing, tender submissions or examination printing. Ordering by WhatsApp when the first low-ink alert appears gives plenty of time for delivery before the cartridge empties.

It is Original HP, part number 3JA30AE, in HP's sealed retail carton. Compatible copies usually cost less but carry cloned chips that HP firmware updates can block without warning. Mascom International does not sell clones, refills or remanufactured cartridges. You can check the carton seal, security label and printed date at our counter before paying. Company buyers receive receipts showing the HP part number for audit and procurement records. That paper trail matters for government offices and NGOs facing donor audits of every consumable purchase.

Yes. Procurement teams at schools, NGOs, SACCOs and county offices regularly order five to twenty cartridges per request. Send the quantity and your delivery address by WhatsApp or email, and we confirm stock and issue a quotation the same day. Payment runs through M-Pesa, or on delivery through our pay-on-arrival service. Nairobi orders arrive the same day, and deliveries to Nakuru, Eldoret or Kisumu land within one business day. Repeat buyers simply resend the previous order by WhatsApp, so reordering takes under a minute.

Three ways to order:

Each cartridge comes with the 6-month Mascom warranty stated above. Mascom International serves offices, schools and NGOs nationwide with Original HP supplies, current Kenyan pricing and direct after-sales support from our Nairobi CBD store.