HP 963 Yellow Ink Cartridge | 3JA25AE | 700 Page Yield | 10.74ml Pigment Ink | OfficeJet Pro 9010 and 9020 Series
Warm tones that complete greens, oranges and skin shades, valid until 2028.
Condition: New
Note: price and availability are subject to change without prior notice
HP 963 Yellow Ink Cartridge is now available at Mascom International for KSh 4,700, brand new and sealed in its original HP carton. Part number 3JA25AE holds 10.74ml of pigment-based yellow ink, and HP rates it at about 700 colour pages. The HP 963 Yellow Ink Cartridge fits the OfficeJet Pro 9010 and 9020 series, including the 9013, 9015, 9020 and 9023. Current stock carries an HP printed end-of-warranty date of January 2028, so HP's own cover still has over a year to run. Collect the HP 963 Yellow Ink Cartridge at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD.
Yellow rarely prints alone, yet almost every colour page needs it. It combines with cyan to make greens and with magenta to make oranges, reds and warm skin tones. When yellow runs dry, the whole colour job stops, even with full cyan and magenta. The HP 963 Yellow Ink Cartridge suits schools printing maps and charts, agricultural advisers producing farmer leaflets in Nakuru and Eldoret, and offices printing safety signage. Replacing yellow alone costs far less than a full set, and the HP 963 Yellow Ink Cartridge restores full colour immediately.
Unlike other electronics retailers in Kenya that sell cartridges without showing dates, Mascom International displays the printed HP date on every carton. This stock runs to January 2028, giving buyers HP warranty cover alongside our own shop warranty. At about KSh 6.71 per page, the standard yellow keeps upfront spending low for moderate colour users. Buyers throughout Kenya tell us they value the long date on this batch. Nairobi and its environs receive same-day delivery, and pay-on-arrival service reaches all 47 counties. Walk-in buyers pay by M-Pesa and collect in minutes.
Common Questions About the HP 963 Yellow Ink Cartridge
What does the January 2028 date on this yellow mean?
It is the HP end-of-warranty date printed on the cartridge. HP's own cartridge warranty covers this unit until January 2028, over a year from now. That gives you two layers of protection: HP's cover until that date, and Mascom International's 6-month warranty from the day you buy. The date is not an ink expiry, but a long date does indicate recent stock. You can read the printed date on the carton at our counter before paying anything. Delivery customers see the same date at the door before handing over payment.
Why do my greens look blue when yellow runs low?
Green on an inkjet printer is made by mixing cyan and yellow. When yellow runs short, only cyan lands on the page, so grass, leaves, maps and green logos shift toward blue. Oranges turn pinkish for the same reason, because magenta prints without enough yellow. Check the ink level screen on the control panel first. If yellow shows low, replace it. If the level looks fine, run one printhead cleaning cycle and print a quality report. The yellow bar on that report shows immediately whether nozzles are firing properly.
How much yellow does a typical colour page use?
Less than most people expect, but on almost every colour page. A business letter with a coloured logo uses a small amount. A school map, farm leaflet or product brochure with greens and oranges uses much more. HP rates the cartridge at about 700 pages on a standard office test set printed on an OfficeJet Pro 9020. Many offices find yellow lasts slightly longer than cyan or magenta, though photo-heavy work with warm tones changes that balance. Checking the printer's usage report after two months shows your real yellow consumption.
Is yellow worth replacing if I mostly print black text?
Yes, because the printer needs all four cartridges installed and working to print. OfficeJet Pro 9010 and 9020 models protect the printhead by stopping when a colour cartridge is empty. Even an office printing mostly black invoices and letters must keep a working yellow in place. The good news is that light colour users replace yellow rarely. At KSh 4,700, the standard size is the sensible choice for offices where colour appears mainly in logos and letterheads. Keeping one sealed spare avoids a stopped printer at month-end.
Should a school choose standard or XL yellow?
It depends on termly colour volume. This standard cartridge costs KSh 4,700 for about 700 pages, near KSh 6.71 per page. The HP 963XL yellow costs KSh 6,500 for about 1,600 pages, near KSh 4.06 per page. A school printing 400 colour pages a term suits the standard size. Schools at the scale of a large secondary school, printing report forms, maps and science charts for over 1,000 learners, save money with the XL over a full year. Bursars can compare both options using last year's printing records.
Does yellow print well on coloured or recycled paper?
Yellow ink is light, so it shows best on bright white paper. On cream, recycled or coloured paper, yellow areas look duller, and greens can drift toward olive. For flyers and school handouts, standard white 80gsm office paper gives the cleanest result. If you must use coloured paper, print a test page first and adjust colours in your document before running the full job. A single test sheet costs far less than a wasted run of fifty flyers. Black text remains crisp on any light-coloured paper stock.
Can I install this new yellow beside older cyan and magenta cartridges?
Yes. Each cartridge works independently, and the printer reports each level separately. A new yellow sits beside partly used cyan and magenta with no calibration needed. Colour balance stays accurate because all HP 963 inks share one formula family. The printer may run a short alignment after installation, which takes under a minute. Mixing a new yellow with an XL cyan or XL magenta also works, so you can size each colour to match your actual usage. There is no requirement to replace all colours together.
How do I order this yellow for delivery to Eldoret or Kisumu?
Send your name, phone number, delivery town and printer model to +254 708 852 521 on WhatsApp. Our team confirms compatibility and dispatches the same day. Eldoret, Kisumu, Nakuru, Nyeri and other major towns receive the cartridge within one business day. You pay on arrival after checking the sealed carton and its January 2028 date. Customers in Nairobi and its environs receive same-day delivery, often within hours of ordering on weekday mornings. Our team sends a WhatsApp confirmation once the cartridge leaves the store.
Technical Specifications
Ink Chemistry and Colour Output
- Pigment-based yellow ink sits on the paper surface, producing clean warm tones on standard 80gsm paper.
- Yellow mixes with cyan to form greens and with magenta to form oranges, reds and skin tones.
- Pigment particles resist water drops better than dye inks, which helps farm leaflets and field handouts.
- HP Thermal Inkjet printing through the fixed printhead keeps fine map lines and chart edges clean.
- Shared formula across HP 963 and 963XL inks keeps greens and oranges consistent between cartridge purchases.
- Bright white paper shows yellow best, while cream or recycled paper produces duller warm tones.
- Low yellow shows as bluish greens and pinkish oranges, a clear signal to check levels before long jobs.
Yield and Running Cost
- HP rates the cartridge at about 700 colour pages, tested on an OfficeJet Pro 9020 with office documents.
- Ink volume is 10.74ml
- At KSh 4,700, yellow cost per page works out near KSh 6.71 for typical colour documents.
- The HP 963XL yellow provides about 1,600 pages at roughly KSh 4.06 per page for heavier users.
- Replacing only yellow avoids spending KSh 19,800 on a complete standard four-cartridge set each time.
- Offices printing colour mainly in logos and letterheads replace yellow rarely, keeping yearly ink spending low.
- Printing drafts in black only reserves yellow for final colour pages, stretching each cartridge further.
Printer Compatibility
- Fits the HP OfficeJet Pro 9010, 9012, 9013, 9014, 9015, 9015e and 9016 printers directly.
- Also fits the HP OfficeJet Pro 9019, 9020, 9022, 9023, 9025 and 9025e with no modification.
- HP+ printers such as the 9015e and 9025e accept only Original HP cartridges, which this cartridge is.
- Works beside standard or XL black, cyan and magenta HP 963 cartridges in any combination.
- Does not fit printers designed for HP 953, 957 or 967 cartridges, despite similar colour coding.
- The chip reports the yellow level separately on the control panel and through HP's companion software.
- Firmware updates leave Original HP cartridges working normally, unlike cloned chips that updates can block overnight.
Cartridge Build and Storage
- The slim colour body measures about 114 x 25 x 126 mm, sized for the printer's colour slots.
- Packaged weight is roughly 0.05 kg, so courier delivery to any county adds almost nothing to cost.
- Operating conditions span 5°C to 35°C and 10% to 90% humidity, covering highland and lakeside offices.
- Sealed storage tolerates -40°C to 60°C, protecting spares in school storerooms and during courier transit.
- The cartridge holds ink only, while the permanent printhead remains inside the printer between changes.
- Keyed shape and yellow label guide the cartridge into its correct slot during a rushed replacement.
- Handling by the sides keeps fingerprints off the gold contacts, preventing recognition errors after installation.
Authenticity and Stock Date
- Supplied as HP part number 3JA25AE in the original sealed HP carton with security labelling intact.
- Current stock carries an HP printed end-of-warranty date of January 2028, so HP cover remains active.
- A long printed date indicates recent stock, reassuring buyers who plan to keep a spare on hand.
- Mascom International sources through established HP supply channels and never sells refills, clones or remanufactured units.
- Counter staff check the seal, label and printed date with you before any sale is completed.
- Receipts list the HP part number, helping schools and offices match purchases against procurement and audit files.
Package Contents
- One HP 963 Yellow Ink Cartridge, part number 3JA25AE
- Sealed HP retail carton with security labelling
- HP printed end-of-warranty date of January 2028
- Installation guidance printed on the carton
Note:The printhead is not included, because OfficeJet Pro 9010 and 9020 printers keep a permanent printhead inside the machine. Bring your printer to our counter and our staff will install the cartridge for you.
Warranty
Mascom International backs the HP 963 Yellow Ink Cartridge with a 6-month warranty covering manufacturing defects. HP's own cartridge warranty also remains active until the January 2028 date printed on this stock. Our Nairobi CBD service desk handles claims, testing returned cartridges in a compatible printer before replacement.
Buying the HP 963 Yellow Ink Cartridge from Mascom International
Mascom International stocks the HP 963 Yellow Ink Cartridge at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM. HP 963 black, cyan and magenta cartridges, plus every 963XL colour, sit on the same shelf.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the HP 963 Yellow Ink Cartridge the same day. Nakuru, Eldoret, Kisumu, Kakamega, Kisii and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the carton and pay only when it arrives.
The cartridge comes with the Mascom warranty stated above, alongside HP's active cover. Schools, farm advisers and offices nationwide choose Mascom International for Original HP ink, dated stock and after-sales help from our Nairobi CBD store.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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