HP 963 Magenta Ink Cartridge | 3JA24AE | 700 Page Yield | 10.74ml Pigment Ink | OfficeJet Pro 9010 and 9020 Series
Rich pinks and reds that bring presentations and menus alive.
Condition: New
Note: price and availability are subject to change without prior notice
HP 963 Magenta Ink Cartridge is now available at Mascom International for KSh 4,700, brand new and sealed in its original HP carton. Part number 3JA24AE holds 10.74ml of pigment-based magenta ink, and HP rates it at about 700 colour pages. The HP 963 Magenta Ink Cartridge fits the OfficeJet Pro 9010 and 9020 families, covering the 9012, 9014, 9016, 9019, 9022 and 9025e. Walk in to Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD to buy the HP 963 Magenta Ink Cartridge. Ordering by WhatsApp or email works just as well from any county in Kenya.
Magenta builds every red, pink, purple and warm skin tone your printer produces. Restaurant menus, hotel welcome cards, event programmes, wedding orders of service and sales presentations all lean on it heavily. The HP 963 Magenta Ink Cartridge suits hospitality managers in Diani, Naivasha and Nairobi, event planners, and sales teams printing branded decks. When magenta runs low, reds turn orange and skin tones look yellow. A fresh HP 963 Magenta Ink Cartridge restores accurate warm colours immediately, without replacing the other three inks. That single-colour change costs far less than a new four-cartridge set.
Where most Nairobi electronics shops offer refilled magenta of unknown origin, Mascom International sells only Original HP cartridges in sealed cartons. At about KSh 6.71 per page, the standard size keeps the upfront spend low for offices printing a few hundred colour pages monthly. Customers across Nairobi report that genuine magenta keeps brand reds consistent from one print run to the next. The printed HP end-of-warranty date is shown before you pay. Nairobi and its environs get same-day delivery, and pay-on-arrival service covers all 47 counties. Lipa na M-Pesa payment at our counter takes seconds.
Common Questions About the HP 963 Magenta Ink Cartridge
What does magenta actually print on a typical office page?
Magenta forms every red, pink and purple, and it mixes with yellow to create oranges and warm skin tones. On a typical sales deck, magenta prints red headings, pie chart segments, warning boxes and the warm parts of product photos. On a restaurant menu, it carries food photos, prices in red and decorative borders. Because it appears in so many mixed colours, magenta often runs out second after black in hospitality and marketing work. Watching its level helps you reorder on time.
Is the 963 magenta the same yield as the cyan and yellow?
Yes. HP rates all three standard colour cartridges at about 700 pages each, tested on an OfficeJet Pro 9020. The HP 963 magenta, cyan and yellow each hold the same 10.74ml of ink. Real-world life differs because each business uses colours differently. A hotel printing food photos burns magenta faster, while a bank printing blue charts uses more cyan. Tracking which cartridge you replace most often shows which colour deserves an upgrade to the XL size later.
Will this magenta work in an HP+ printer like the 9025e?
Yes. HP+ printers, including the OfficeJet Pro 9015e and 9025e, accept only Original HP cartridges, and this is one. The printer checks the chip on installation and confirms it within seconds. Refilled or cloned magenta cartridges are blocked on HP+ machines, so buying genuine is the only option for those models. The same cartridge also works in non-HP+ models such as the 9010, 9012, 9016 and 9020, with no settings to change after installation.
How can restaurants and hotels save magenta on menus?
Print menu text in black and keep colour for photos, logos and section headers. Choose light background tints instead of solid red or pink fills, which drain magenta quickly. Laminate printed menus so one print run lasts weeks instead of days, which also protects against spills. Print a single master menu to check colours before running fifty copies. Hospitality managers in Mombasa, Watamu and Naivasha who follow these steps typically stretch one cartridge across a full month.
My reds are printing orange. Is the magenta empty?
Most often, yes, magenta is low or nearly empty. When magenta runs short, the printer still lays down yellow, so reds shift toward orange and skin tones turn yellowish. Check the ink level screen first. If magenta shows adequate ink, run one printhead cleaning cycle from the Tools menu, then print a quality report. If the magenta bar on the report still looks broken after two cycles, contact our service desk for testing and advice on your specific printer.
Should event planners choose the standard or XL magenta?
Choose by volume. This standard cartridge costs KSh 4,700 for about 700 pages, near KSh 6.71 per page. The HP 963XL magenta costs KSh 6,500 for about 1,600 pages, near KSh 4.06 per page. An event planner printing 300 programmes for one wedding each month suits the standard size. A planner printing for several events weekly saves money with the XL. Start standard, measure a month, then decide with real numbers from your printer's usage report.
Does pigment magenta fade on menus displayed near windows?
Pigment inks hold colour longer than dye inks on plain paper, because the colour particles sit on the surface and resist light better. Menus displayed in a sunny Mombasa or Kisumu restaurant still fade over weeks of direct sun, as all inkjet prints do. Lamination slows that process noticeably and keeps colour fresh. For outdoor posters facing the sun all day, reprint every few weeks. Indoor menus and brochures kept out of direct light keep their reds for months.
What should I check on the carton before paying?
Check four things. First, the HP part number 3JA24AE on the carton. Second, an intact HP security seal with no tears or re-glued flaps. Third, the colour and slot marking showing magenta. Fourth, the printed HP end-of-warranty date. Our staff show all four at the counter before you pay. Delivery customers inspect the same details at the door, because pay-on-arrival lets you check the carton before any money changes hands, whether you order from Thika or Kisumu.
Technical Specifications
Ink Chemistry and Colour Output
- Pigment-based magenta ink sits on the paper surface, producing clean reds and pinks on 80gsm paper.
- Magenta combines with yellow to produce oranges and warm skin tones in food and people photographs.
- Pigment particles resist water splashes better than dye inks, which matters on restaurant menus and table cards.
- HP Thermal Inkjet printing through the fixed printhead keeps red headings and thin borders clean at small sizes.
- A consistent ink formula keeps brand reds matching across repeat print runs and separate cartridge purchases.
- Pigment colour resists fading under indoor light longer than dye ink, keeping displayed menus fresh for longer.
- Plain and matte papers give the cleanest results, while glossy photo paper produces slightly flatter reds.
Yield and Running Cost
- HP rates the cartridge at about 700 colour pages, tested on an OfficeJet Pro 9020 with office documents.
- Ink volume is 10.74ml
- At KSh 4,700, magenta cost per page works out near KSh 6.71 for typical colour documents.
- The HP 963XL magenta offers about 1,600 pages at roughly KSh 4.06 per page for heavier users.
- Replacing only magenta avoids spending KSh 19,800 on a full standard four-cartridge set each time.
- Menus printed with black text and colour photos only use far less magenta than solid red backgrounds.
- Laminating menus and table cards extends each print run, spreading magenta cost across weeks of daily use.
Printer Compatibility
- Fits the HP OfficeJet Pro 9010, 9012, 9013, 9014, 9015, 9015e and 9016 printers directly.
- Also fits the HP OfficeJet Pro 9019, 9020, 9022, 9023, 9025 and 9025e with no modification.
- HP+ printers such as the 9015e and 9025e accept only Original HP cartridges, which this cartridge is.
- Works alongside standard or XL black, cyan and yellow HP 963 cartridges in any size combination.
- Does not fit printers built for HP 953, 957 or 967 cartridges, despite similar colour coding.
- The chip reports magenta level separately, shown on the control panel and in HP's companion software.
- Firmware updates leave Original HP cartridges working normally, unlike cloned chips that updates can block overnight.
Cartridge Build and Storage
- The slim colour body measures about 114 x 25 x 126 mm, sized for the printer's colour slots.
- Packaged weight is roughly 0.05 kg, keeping courier costs low for deliveries to every Kenyan county.
- Operating conditions span 5°C to 35°C and 10% to 90% humidity, including humid coastal hotel offices.
- Sealed storage tolerates -40°C to 60°C, protecting spare cartridges in storerooms and during courier transit.
- The cartridge holds ink only, while the permanent printhead remains inside the printer between changes.
- Keyed shape and magenta label guide the cartridge into the correct slot even during a rushed swap.
- Handling by the sides keeps fingerprints off the gold contacts and prevents recognition errors after installation.
Authenticity and Purchase Records
- Supplied as HP part number 3JA24AE in the original sealed HP carton with security labelling intact.
- HP prints an end-of-warranty date on each cartridge, and our staff show it before you pay.
- Mascom International sources through established HP supply channels and never sells refills, clones or remanufactured cartridges.
- Counter staff check the seal, label and printed date with you before any sale is completed.
- Receipts list the HP part number, helping hotels and businesses match purchases to procurement and audit files.
- Used cartridges can be returned through HP Planet Partners, HP's official recycling programme where it operates locally.
Package Contents
- One HP 963 Magenta Ink Cartridge, part number 3JA24AE
- Sealed HP retail carton with security labelling
- Printed end-of-warranty date on the cartridge label
- Installation guidance printed on the carton
Note:The printhead is not part of the package, because OfficeJet Pro 9010 and 9020 printers keep a permanent printhead inside. Bring your printer to our counter and our staff will fit the cartridge for you.
Warranty
The HP 963 Magenta Ink Cartridge carries a 6-month Mascom International warranty on manufacturing defects. HP's own cover runs until the end-of-warranty date printed on the cartridge. Our Nairobi CBD service desk tests any returned unit in a compatible printer and replaces confirmed faulty cartridges directly.
Buying the HP 963 Magenta Ink Cartridge from Mascom International
Mascom International stocks the HP 963 Magenta Ink Cartridge at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM. HP 963 black, cyan and yellow cartridges, plus every 963XL colour, are stocked alongside.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the HP 963 Magenta Ink Cartridge the same day. Mombasa, Kisumu, Nakuru, Eldoret, Naivasha and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the carton and pay only when it arrives.
Each magenta cartridge comes with the 6-month Mascom warranty stated above. Hotels, event planners and offices nationwide rely on Mascom International for Original HP ink, honest labelling and direct support from our Nairobi CBD store.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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