Cyan does more work than most people expect. It forms every blue and helps build greens, purples and many skin and sky tones. When it runs low, the printer stops colour jobs even if magenta and yellow are full. Schools printing report cards, churches running Sunday bulletins, and small agencies printing proposals with blue corporate logos all burn through cyan steadily. The HP 963 Cyan Ink Cartridge keeps those jobs moving at a low upfront cost. It suits offices printing a few hundred colour pages a month.

Unlike other electronics retailers in Kenya selling unlabelled refills, Mascom International supplies Original HP cyan in sealed cartons, with the printed end-of-warranty date shown before you pay. Satisfied customers throughout Kenya pair the HP 963 Cyan Ink Cartridge with a black XL to balance running costs. Replacing only the empty colour saves money compared with buying a full set every time. Nairobi and its environs get same-day delivery. Pay-on-arrival service covers all 47 counties, so you inspect the carton before paying anything. Walk-in customers can pay by M-Pesa and collect within minutes at our Kimathi Street counter.

Yes. The OfficeJet Pro 9010 and 9020 use four separate cartridges, one per colour. When cyan runs low, you replace cyan alone and keep using the magenta, yellow and black already installed. This individual-ink design is the main reason these printers cost less to run than models with one combined colour cartridge. At KSh 4,500, a single cyan change costs far less than a full set, which runs to KSh 19,800 for all four standard cartridges. Offices printing mostly blue logos and charts often replace cyan twice before yellow needs changing.

The printer needs all four inks present to protect the printhead. Firing empty nozzles can overheat and damage them, so the printer blocks printing until you install a working cyan. Keeping a sealed spare avoids this pause during exam or month-end printing. The fix is quick: open the ink door, press the empty cyan cartridge to release it, and click the new one into the matching blue slot. Printing resumes after a short alignment check.

HP measured about 700 pages on an OfficeJet Pro 9020 using a standard mix of colour office documents. Report cards with a blue crest and coloured tables come close to that figure. Full-page photos, maps and posters drain cyan much faster, sometimes three or four times faster. A primary school printing 200 colour report forms each term can expect one cartridge to cover the job. Printing class lists in black only keeps cyan for pages that truly need colour. Setting report drafts to grayscale until the final version cuts wasted colour further.

The HP 963XL cyan costs KSh 6,500 for about 1,600 pages, roughly KSh 4.06 per page. This standard cyan works out near KSh 6.43 per page. For offices printing more than 500 colour pages monthly, the XL saves real money. For lighter colour users, this cartridge keeps the upfront spend at KSh 4,500, and the ink will not sit idle for months. Many buyers start with standard colours and move to XL once they measure actual usage. The printer's usage report shows monthly page counts to guide that choice.

Pigment cyan is tuned for plain paper, where it gives clean, water-resistant colour on charts, logos and headings. On glossy photo paper, pigment inks can look less saturated than dye inks used in dedicated photo printers. For business documents, brochures on matte paper and presentation slides, the results look clean and consistent. If you print many glossy photos, a dedicated photo printer suits that work better. Most OfficeJet Pro owners print documents first, which is where this cartridge excels.

With Original HP cyan, colour stays consistent from one cartridge to the next, because the ink formula and chip data match what the printer expects. Refilled or cloned cartridges often shift the blue slightly, which shows up badly on company letterheads and branded proposals. Marketing teams in Westlands and Kilimani notice even small differences when printing client pitches. Using genuine cyan together with genuine magenta and yellow keeps corporate blues and greens matching across months of printing and repeat orders. That consistency saves reprints, which cost paper and time.

Open the ink level screen on the printer's control panel, or print a printer status report from the settings menu. Both show an estimate for each of the four cartridges. HP's desktop software and phone app also display levels over Wi-Fi. The estimate is a guide, so keep a spare once cyan drops below 20%. Ordering at that point gives our delivery team plenty of time, even for customers in Kakamega, Kisii or Nyeri. Waiting until the printer shows empty risks a stopped print queue on a busy day.

An installed cartridge sitting idle for six or seven weeks normally prints fine when classes resume. The printer seals the printhead when it powers off correctly, so leave it plugged in and switch it off with the power button. On the first day back, print a quality report. If lines look broken, run one printhead cleaning cycle from the Tools menu. That routine clears most start-of-term issues in about three minutes, before report forms and admission letters need printing.

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Every cyan cartridge is backed by the 6-month warranty above. Schools, churches and offices across Kenya choose Mascom International for Original HP ink, clear part numbers and after-sales help from a real Nairobi CBD store.