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Brother QL-800 | 93 Labels Per Minute | 62mm DK Rolls | USB Connection | Black and Red Printing
Turns out shipping stickers, price tags and folder markers from any shop computer in seconds.
Condition: New
Note: price and availability are subject to change without prior notice
Brother QL-800 is available at Mascom International for KSh 20,000, a desktop thermal label printer that turns out up to 93 standard address labels per minute over a USB connection. It prints on Brother DK label rolls and continuous tape up to 62mm wide, cuts each label automatically, and adds red to black text when loaded with DK-2251 tape. Every unit we sell is brand new and sealed in its Brother retail box. You can see the Brother QL-800 at our store in the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, and pay only when it reaches you.
Built for retail shops, pharmacies, courier desks and e-commerce sellers across Kenya, the Brother QL-800 replaces handwritten stickers that smudge, peel and slow down the queue. A pharmacy can print clear dosage and shelf labels in seconds. A courier desk in Industrial Area can print a 62mm by 100mm shipping label for every parcel instead of writing addresses by hand. Supermarkets use it for price and shelf tags, and offices use it for file folders and archive boxes. Because it prints with heat rather than ink, there is no cartridge to dry out between busy weeks.
Unlike other electronics retailers in Kenya that hand over a label printer with no paper to start on, Mascom International sells the Brother QL-800 with two starter rolls already in the box. Customers across Nairobi tell us the biggest change is speed at the counter: one click in P-touch Editor and the label drops out already cut. If your business only needs one computer printing labels, the Brother QL-800 does the job for less than the networked QL-820NWB. Visit us on Kimathi Street to try a test print, or order for pay-on-arrival delivery.
Common Questions About the Brother QL-800
How much is the Brother QL-800 in Kenya?
The Brother QL-800 costs KSh 20,000 at Mascom International in Nairobi CBD, brand new and sealed. That price covers the printer, a USB cable, the power cord, the P-touch software and two starter rolls: 100 DK-1201 address labels and a 5m roll of DK-2251 black and red tape. It also includes the 12-month warranty and pay-on-arrival delivery across Kenya. The networked Brother QL-820NWB sells for KSh 38,000, so the QL-800 saves you KSh 18,000 if one computer does all your printing.
Should I buy the Brother QL-800 or the Brother QL-820NWB?
Buy the Brother QL-800 if a single computer prints all your labels, and the Brother QL-820NWB if phones, tablets or several computers need to print. Both use the same 62mm DK rolls and both print black and red on DK-2251 tape. The QL-820NWB adds Wi-Fi, Ethernet, Bluetooth, AirPrint and a backlit LCD screen, and it prints up to 110 labels per minute against 93 on the QL-800. It costs KSh 18,000 more. A single pharmacy till or packing table rarely needs those extras.
Will the Brother QL-800 keep working through KPLC power cuts?
The Brother QL-800 has no battery, so it stops when the power goes and works again once power returns; resend any label that was mid-print. Since it prints with heat, nothing dries out or clogs during a long outage the way an inkjet cartridge can. Shops in Nakuru and Kisumu often plug the printer and its computer into a small UPS to finish a batch of labels during a KPLC blackout. Keep spare DK rolls away from hot shop windows, because heat-sensitive paper darkens when it gets too warm.
Who is the Brother QL-800 right for, and who should skip it?
The Brother QL-800 suits a business that prints labels from one desktop or laptop: a pharmacy counter, a boutique pricing stock, an online seller packing orders, or an office labelling files. Skip it if staff need to print from phones, tablets or several computers at once, because it connects by USB only; the Brother QL-820NWB is the better fit there. Skip it as well if you need till receipts. A receipt printer such as the Lightwave T30i, at KSh 7,750 from Mascom International, handles that job.
Can the Brother QL-800 print courier labels for Kenyan e-commerce orders?
Yes, the Brother QL-800 prints shipping labels on DK-1202 rolls, which measure 62mm by 100mm and fit parcels sent through Kenyan courier desks. You type the buyer's name, phone number and town in P-touch Editor, or link a spreadsheet of orders, and print the whole batch in one run. Online sellers who take orders on WhatsApp and payment by M-Pesa use it to label every parcel cleanly before the evening dispatch. The automatic cutter separates each label, so packing moves faster.
Does the Brother QL-800 need ink or toner?
No, the Brother QL-800 uses direct thermal printing, so it needs no ink, toner or ribbon. The print head heats special DK paper, which darkens where the text and barcodes go. Your only running cost is the DK label roll or continuous tape itself. Mascom International can advise on the right DK roll for price tags, shipping labels or file folders, so send a WhatsApp message before you order to confirm which rolls are in stock and their current prices.
Is the Brother QL-800 good for pharmacy labels in Kenya?
The Brother QL-800 works well for pharmacy shelf labels, dosage stickers and stock bin tags, printing sharp text at up to 300 x 600 dpi. DK-2251 tape lets you print a warning such as "Keep out of reach of children" in red beneath black dosage instructions. Narrow DK-2214 tape, 12mm wide, fits small bottles and medicine boxes. Pharmacists across Nairobi tell us printed labels cut down on questions at the counter, because patients can read the instructions without asking twice.
How hard is it to set up the Brother QL-800 on an office computer?
Setting up the Brother QL-800 takes a few minutes: connect the USB cable, plug in the power cord and drop in a DK roll. Brother describes the setup as plug-and-play with no driver install needed for basic printing, and the included P-touch Editor software adds templates, barcodes and logos. Offices in Upper Hill use it to label file folders on DK-1203 rolls. You can also bring your laptop to our Kimathi Street store and run a test print before you pay.
Technical Specifications
Print Engine
- Direct thermal printing — the print head heats the DK paper to form text, so there is no ink, toner or ribbon to buy.
- Up to 93 standard address labels per minute — a courier desk can clear a full morning of parcel labels in about a minute.
- Resolution up to 300 x 600 dpi — dpi means dots per inch, and this density keeps small text and barcodes sharp enough to scan.
- Black and red printing on DK-2251 tape — highlight prices, expiry dates or warnings in red without buying a second printer.
- Automatic cutter — each label drops out cut to length, so staff never trim stickers with scissors at a busy counter.
Paper Handling
- Accepts Brother DK rolls up to 62mm wide — wide enough for shipping labels, shelf tags and small shop signs.
- Die-cut DK-1201 address labels measure 29mm by 90mm and come pre-shaped, so each sticker peels cleanly off its backing.
- DK-1202 shipping labels measure 62mm by 100mm, with room for a name, phone number, town and order number.
- Continuous DK tape lets you set any label length, from a short price tag to a long shelf strip.
- DK-1203 file folder labels and narrow 12mm DK-2214 tape cover office filing and small product packaging.
Connectivity and Size
- USB connection to one computer — the cable is in the box, so the printer works from the first day.
- No Wi-Fi, Bluetooth or Ethernet — staff print from the computer it is plugged into, which keeps setup simple and private.
- Works beside a till, a packing table or a reception desk, wherever a desktop or laptop already sits.
- Compact size of about 12.5cm wide, 21cm deep and 14cm tall — it fits next to a POS screen without crowding the counter.
- Weighs about 1.1kg — light enough to move between the front counter and a back store room when needed.
Software
- P-touch Editor software included — design labels with text, logos, barcodes, dates and shapes on your computer.
- Plug-and-play setup — Brother states basic printing needs no driver install, so you can print within minutes of unboxing.
- Barcode support — print product barcodes for stock counts and checkout scanning without a separate barcode program.
- Ready templates for address, shipping and file labels — pick a layout, type the text and print.
- Database printing — link a spreadsheet of products or customers and print a whole batch of labels in one run.
Consumables and Running Cost
- The only consumable is the DK roll — no ink, toner or ribbon, so your running cost is the labels alone.
- Two starter rolls in the box: 100 DK-1201 address labels and a 5m roll of DK-2251 black and red tape.
- Red printing needs DK-2251 tape — buy it only when you want red highlights, since black-only rolls cover most jobs.
- Heat-sensitive labels — keep spare rolls in a cool, shaded drawer, away from windows and hot vehicles, so they stay white.
- Ask Mascom International on WhatsApp which DK rolls are in stock, and their prices, before your starter rolls run out.
Package Contents
The Brother QL-800 box from Mascom International holds what you need to print on the first day:
- Brother QL-800 label printer
- USB cable
- Power cord
- P-touch software and documentation
- Quick setup guide
- Starter DK-1201 die-cut address labels, 100 labels
- Starter DK-2251 continuous black and red tape, 62mm by 5m
Further DK rolls are sold separately once the starter rolls run out.
Warranty
The Brother QL-800 ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Claims are handled at our Nairobi CBD service desk in the Old Mutual Building on Kimathi Street. Bring the printer with your proof of purchase.
Where to Buy the Brother QL-800 in Kenya
The Brother QL-800 is on display at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We are open Monday through Saturday, 9:00 AM to 7:00 PM. Bring a laptop and print a sample price tag or shipping label before you buy. It comes in one standard Brother finish.
Reach our sales team directly:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
We deliver pay-on-arrival to all 47 counties. Orders in Nairobi and its environs arrive the same day, while Mombasa, Kisumu, Nakuru, Eldoret and other major towns receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Your printer is backed by the 12-month warranty above. You also get honest specifications, accurate pricing and real after-sales support from a walk-in Nairobi store that will still be here when you need it.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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