UGREEN USB-C to HDMI Female Adapter CM297 is now in stock at Mascom International for KSh 2,000, converting a single USB-C port into a full-size HDMI 2.0 output running 3840x2160 at 60Hz. The unit arrives brand new and sealed at our shop inside Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. UGREEN builds the CM297 around VL100 and PS176 converter chips housed in aluminium, with roughly 15cm of nylon-braided cable between the USB-C plug and the HDMI socket. The UGREEN USB-C to HDMI Female Adapter needs no drivers, no software, and no configuration on Windows, macOS, ChromeOS, or Android.
The UGREEN USB-C to HDMI Female Adapter solves a problem that shows up in almost every Nairobi boardroom: a modern laptop with only USB-C ports facing a projector or screen that only accepts HDMI. Consultants presenting in Upper Hill, lecturers at the University of Nairobi and Strathmore, church media teams running Sunday projection, and sales staff pitching from a MacBook all hit the same wall. Freelance video editors want a second monitor at home. Families want Showmax and YouTube from a laptop onto the sitting room TV. One KSh 2,000 accessory closes all of those gaps.
At Mascom International, we're watching demand for USB-C video accessories climb as USB-C-only laptops replace older HDMI-equipped machines across Kenyan offices. Unlike other electronics retailers in Kenya stocking unbranded converters that flicker at 4K or fail after a month, we sell the UGREEN CM297 with a documented chipset, HDCP 2.2 support, and a 6-month Mascom warranty. Customers consistently report that the CM297 holds a stable 4K picture through hours of presentation work. Visit our Kimathi Street shop to test the UGREEN USB-C to HDMI Female Adapter on your own laptop before paying, or order for countrywide delivery.
Common Questions About the UGREEN USB-C to HDMI Female Adapter
What does the UGREEN USB-C to HDMI Female Adapter actually do?
It converts a USB-C port into a standard HDMI socket carrying both picture and sound. You plug the USB-C end into your laptop, tablet, or phone, then plug your existing HDMI cable into the female port on the adapter. The other end of that HDMI cable goes to a TV, monitor, or projector. Nothing installs and nothing needs setting up. The screen usually appears within three to five seconds of connection, in either mirror mode or extend mode.
Which laptops and phones work with the CM297?
Any device whose USB-C port supports DisplayPort Alt Mode, which covers most laptops sold since 2017. That includes MacBook Air, MacBook Pro, Dell XPS, HP Spectre and EliteBook, Lenovo ThinkPad and Yoga, ASUS ZenBook, Microsoft Surface, and Thunderbolt 3 or 4 machines. On phones it covers Samsung Galaxy S and Note models, Huawei Mate and P series, and iPhone 15 onward. Older budget phones with data-only USB-C ports will not output video, so bring your device and test it in-store.
Does it really hit 4K at 60Hz, or drop to 30Hz?
It runs 3840x2160 at 60Hz, provided both your source device and your screen support that mode. HDMI 2.0 gives 18Gbps of bandwidth, which is what 4K 60Hz needs. Many cheaper converters use HDMI 1.4 internally and quietly fall back to 4K at 30Hz, where cursor movement and video panning look choppy. If your TV or monitor tops out at 1080p, the CM297 steps down automatically to match it with no manual setting required.
Does sound travel through the HDMI cable as well?
Yes. The CM297 carries eight-channel LPCM audio alongside the video, so your TV, monitor, or projector speakers play sound the moment the picture appears. Compressed formats including Dolby Digital AC-3 and DTS pass through to soundbars and AV receivers. Sampling reaches 24-bit/192kHz. You can still route audio back to your laptop speakers or a Bluetooth speaker by changing the output device in your sound settings, which matters when a projector has weak built-in speakers.
Can I charge my laptop while the adapter is connected?
Not through this model. The CM297 is a single-purpose video converter with no power passthrough and no extra USB ports, so it occupies one USB-C port and gives back one HDMI output. Laptops with two or more USB-C ports simply charge through the second port. If your machine has only one port, or you also need USB-A, Ethernet, and card slots, ask us about UGREEN multi-port hubs, which we stock at our Kimathi Street shop from KSh 4,500.
Will Netflix and Showmax play, or will the screen go blank?
They play at full resolution because the CM297 supports HDCP 2.2, the copy-protection standard those services require for high-definition output. Adapters without HDCP 2.2 show a black screen or an error message the moment protected content starts. This matters for Kenyan households streaming Showmax over Safaricom Home Fibre, and for offices playing licensed training video into a meeting room. Disney+, Prime Video, and Apple TV behave the same way and pass through without complaint.
Can I run my Samsung phone as a desktop through DeX?
Yes. Plugging the CM297 into a DeX-capable Samsung Galaxy S, Note, or Tab device launches the desktop-style layout on the connected screen at 1080p 60Hz. You get resizable windows, a taskbar, and keyboard and mouse support over Bluetooth. Huawei Mate and P series phones behave the same way through PC Mode. Field staff and sales teams use this to run full presentations from a phone, leaving the laptop behind on short upcountry trips.
Why pay KSh 2,000 instead of KSh 500 for a generic adapter?
The KSh 500 converters sold along Luthuli Avenue almost always use HDMI 1.4 chipsets, unshielded cable, and thin plastic housings. They cap at 4K 30Hz, flicker under warm conditions, and often skip HDCP 2.2 entirely. The CM297 uses named VL100 and PS176 chips, four-layer shielding, and an aluminium body that spreads heat during long sessions. Mascom International also backs it with a 6-month warranty and a physical service desk, which no street vendor offers.
Technical Specifications
Video Output and Resolution Support
- Outputs 3840x2160 at 60Hz over HDMI 2.0, keeping cursor movement and video panning smooth on large screens.
- Steps down automatically to 4K 30Hz, 2560x1440, and 1080p when the connected display cannot handle 60Hz.
- HDMI 2.0 bandwidth of 18Gbps carries a full 4K 60Hz signal without stripping colour detail from the picture.
- HDR passthrough works on compatible HDMI 2.0 displays, widening the visible brightness range in dark film scenes.
- Mirror mode duplicates your laptop screen; extend mode adds a separate workspace for spreadsheets or presenter notes.
- Handles RGB and YCbCr colour formats at 8, 10, and 12 bits per channel for accurate reproduction.
Chipset Design and Signal Stability
- VL100 and PS176 converter chips perform the USB-C to HDMI translation inside the aluminium housing.
- Named chipsets cut the flicker and dropped frames common on generic converters built from unlabelled components.
- Four-layer shielding of nylon braid, TPE jacket, aluminium foil, and ground wire blocks outside interference.
- No drivers or installation on Windows, macOS, ChromeOS, or Android; the second screen appears within seconds.
- Conversion happens entirely in hardware, so processor load on your laptop stays effectively unchanged during use.
- Extended wire joints at both ends reduce bend stress, the failure point that kills most video adapters.
Device Compatibility and Port Requirements
- Requires a USB-C port carrying DisplayPort Alt Mode; data-only USB-C ports cannot send a video signal.
- Works with Thunderbolt 3 and Thunderbolt 4 ports on MacBook Pro, MacBook Air, Dell XPS, and Surface.
- Compatible with iPad Pro, iPad Air, HP Spectre x360, Lenovo Yoga, ThinkPad, and ASUS ZenBook models.
- Samsung Galaxy S, Note, and Tab devices supporting DeX output a desktop-style layout at 1080p 60Hz.
- Huawei Mate and P series phones running PC Mode connect through the same single cable without extras.
- iPhone 15, 16, and 17 models with USB-C ports mirror video and photos straight to HDMI screens.
Audio Passthrough and Display Modes
- Carries eight-channel LPCM audio with the video, so screen or projector speakers play sound automatically.
- Dolby Digital AC-3 and DTS compressed formats pass through to soundbars and AV receivers unchanged.
- HDCP 2.2 copy protection lets Netflix, Showmax, Disney+, and Prime Video play instead of blanking out.
- Audio sampling reaches 24-bit/192kHz, keeping music and film soundtracks at their original recorded quality.
- Output can be switched back to laptop or Bluetooth speakers in sound settings when projector audio disappoints.
- Extend mode supports one screen for slides and another for speaker notes during boardroom presentations.
Build Quality and Daily Durability
- Aluminium alloy housing spreads heat through long sessions, keeping the connector cool during full-day conferences.
- Roughly 15cm of braided cable takes strain off the laptop port when a heavy HDMI cable hangs.
- Weighs about 30 grams, so it disappears into a laptop sleeve, handbag, or shirt pocket.
- Braided jacket resists the fraying that ends thin PVC adapters carried daily through Nairobi commutes and dust.
- Grey aluminium finish resists scuffing better than the painted plastic used on entry-level converters.
Practical Limits Worth Knowing
- Carries video and audio only, with no USB data ports and no charging passthrough on this model.
- Laptops needing power while connected should use a second port, a wall charger, or a multi-port hub.
- Drives one display at a time; dual-monitor desks need a docking station rather than a single converter.
- Gaming consoles and decoders already output HDMI, so they are not the intended source devices here.
- 4K 60Hz requires both the source device and the screen to support that mode simultaneously.
Package Contents
- UGREEN USB-C to HDMI Female Adapter CM297, brand new and sealed
- User manual and warranty documentation
- 6-month Mascom International warranty card
Note:The CM297 ships as a single-piece unit with the USB-C plug, braided cable, and HDMI female port permanently joined. No HDMI cable is included, since most screens and projectors already come with one. Mascom International stocks 1m, 2m, 3m, and 5m HDMI 2.0 cables separately from KSh 800.
Warranty
The UGREEN USB-C to HDMI Female Adapter CM297 carries a 6-month Mascom International warranty on manufacturing defects under normal use. Claims are handled directly at our Nairobi CBD service desk on Kimathi Street, with testing done in front of you. Bring your receipt and the adapter, and our team confirms the fault on our own test bench.
Buying the UGREEN USB-C to HDMI Female Adapter CM297 from Mascom International
Mascom International stocks the UGREEN CM297 in its grey aluminium finish at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM, plug the adapter into your own laptop, and watch it drive one of our display screens before you commit a shilling.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the CM297 the same day. Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Kakamega, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the adapter and pay only when it arrives.
Every unit comes with the 6-month Mascom warranty stated above.
Buyers across Kenya rely on Mascom International for honest specifications, current Kenyan pricing, and after-sales support handled face to face rather than over a phone queue. Bring the laptop, tablet, or phone you plan to use, and our team will confirm compatibility before you pay.
