UGREEN HD104 HDMI Cable, a 1-metre male-to-male HDMI 2.0 link rated for 4K video at 60Hz and 18Gbps of bandwidth, is now in stock at KSh 600 at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Every UGREEN HD104 we sell arrives brand new and sealed in UGREEN's factory packaging. The cable carries 30AWG tin-plated copper conductors, gold-plated connector shells, and three separate layers of shielding. It moves video and audio down a single line, so one plug handles both your screen and your speakers.
Kenyan office managers, university students, church media teams, and small-business owners buy the UGREEN HD104 for the same reason: the free cable that came in the box stopped working. Cheap unbranded leads flicker, drop to 1080p, or die after a few months of being coiled and uncoiled. A 1-metre length suits desk setups where a laptop sits beside a monitor, a decoder sits under a television, or a PlayStation shares a shelf with the screen. Short runs also lose less signal, which is why the UGREEN HD104 holds 4K at 60Hz where longer cables often cannot.
Unlike traditional electronics retailers in Kenya who stock nameless cables with no model number and no warranty, Mascom International sells the UGREEN HD104 as a named, traceable product backed by a 6-month warranty. Users consistently report that the picture locks in immediately, with no handshake delays or black-screen flashes when switching inputs. At Mascom International, we're witnessing steady demand from buyers replacing failed generic leads bought at KSh 200. Walk into our Kimathi Street shop Monday to Saturday, 9:00 AM to 7:00 PM to test the UGREEN HD104 on your own laptop, or order for pay-on-arrival delivery anywhere in Kenya.
Common Questions About the UGREEN HD104 HDMI Cable
Does the UGREEN HD104 really support 4K at 60Hz?
Yes. The 1-metre HD104 is built to the HDMI 2.0 standard, which carries 3840 x 2160 resolution at a 60Hz refresh rate over 18Gbps of bandwidth. That is double the frame rate of an HDMI 1.4 cable, which caps 4K at 30Hz and makes fast motion look choppy. UGREEN rates its 0.5m to 3m HD104 lengths at HDMI 2.0, while the 5m and longer versions step down to 4K at 30Hz. The 1-metre unit sold at Mascom International is the full 60Hz version.
Will this cable work with a PS5, Xbox Series X, or Nintendo Switch?
Yes, all three consoles use full-size HDMI Type A ports and connect directly. The PS5 and Xbox Series X can output 4K at 120Hz over an HDMI 2.1 cable, so if you own a 120Hz television and want that frame rate, ask us about the UGREEN HD135 8K cable instead. For 4K at 60Hz gaming, 1080p gaming, and every Nintendo Switch title, the HD104 carries the signal without dropped frames. Most televisions currently sold in Kenya top out at 60Hz anyway.
Is 1 metre long enough for my television and decoder setup?
One metre works when the two devices sit close together: a decoder on the shelf under the television, a laptop beside a monitor, or a console on the same TV stand. If your television is wall-mounted and the decoder sits in a cabinet below, measure first, because you will usually need 1.5m or 2m. Mascom International stocks HD104 in 1.5m, 2m, 3m, and 5m as well. Call or WhatsApp +254 708 852 521 and we will help you pick the right length.
Why does the UGREEN HD104 cost KSh 600 when generic cables sell for KSh 200?
The difference sits inside the jacket. A KSh 200 cable typically uses thin unshielded wire and bare copper contacts, which is why it flickers, drops to 1080p, or fails within months. The HD104 uses 30AWG tin-plated copper, three shielding layers, and gold-plated contacts. It also carries a model number you can look up and a 6-month Mascom International warranty. Buyers who replace a cheap cable twice in one year spend more than KSh 600 and lose the picture twice.
Does the HD104 carry sound as well as picture?
Yes. HDMI moves video and audio down the same line, so plugging a laptop into a television sends both the picture and the sound through one connection, with no separate 3.5mm audio lead needed. The HD104 passes uncompressed multi-channel PCM, Dolby TrueHD, and DTS-HD Master Audio through to a receiver or soundbar. If your television speakers stay silent after connecting, the fix is almost always an audio output setting on the source device rather than the cable.
Will it work with my DStv, GOtv, Zuku, or Startimes decoder?
Yes. Every current decoder from DStv, GOtv, Zuku, and Startimes uses a full-size HDMI output, and the HD104 plugs straight in. HDCP copy-protection compliance means encrypted channels display normally rather than throwing a black screen or a content-protection error. Older decoders that output only 1080i or 1080p still work, since the cable simply carries less data than it is rated for. Bring your decoder model number to our Kimathi Street counter if you are unsure.
Can I connect a laptop to a projector for church or classroom use?
Yes, provided the projector has a full-size HDMI input, which nearly all Epson, BenQ, and ViewSonic units sold in Kenya do. The 1-metre length works when the laptop sits on a table next to a trolley-mounted or ceiling-drop projector. For a laptop at the podium and a projector across the hall, choose 3m or 5m instead. Older projectors with only VGA input need our HDMI-to-VGA converter, which Mascom International stocks separately.
Does the HD104 support ARC for a soundbar?
Yes. Audio Return Channel is supported, which lets your television send its own sound back down the same cable to a soundbar or AV receiver. You plug into the television port labelled HDMI ARC, switch it on in the television's audio menu, and skip the separate optical cable entirely. This matters for anyone streaming Netflix or Showmax through the television's own apps rather than a separate box. Note that eARC, the higher-bandwidth version, needs an HDMI 2.1 cable.
How do I order the UGREEN HD104 and how fast is delivery in Kenya?
Call or WhatsApp +254 708 852 521, email info@mascomintl.com, or order through www.mascomintl.com. You can also walk into Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD between 9:00 AM and 7:00 PM, Monday to Saturday. Delivery runs countrywide on pay-on-arrival terms, so you inspect the pack and pay the rider. Nairobi and its environs get same-day delivery. Other major towns receive orders within 1 business day.
Technical Specifications
Signal Capability and Bandwidth
- HDMI 2.0 specification supports 3840 x 2160 resolution at 60Hz, matching what current 4K televisions and monitors accept
- 18Gbps of bandwidth carries uncompressed 4K frames without the stutter or frame drops common on lower-rated cables
- 1080p Full HD at 60Hz runs well inside the rated bandwidth, so older televisions and projectors connect without fuss
- 2K QHD output at 2560 x 1440 suits the gaming monitors used by Kenyan PC builders and competitive players
- 48-bit deep colour support widens the colour range for photo editing and graded video on calibrated displays
- HDCP compliance allows protected content from Netflix, Showmax, and pay-television decoders to display without licence errors
- 3D signal pass-through remains available for older Blu-ray players and projectors still in service across Kenyan schools
Cable Construction and Shielding
- 30AWG tin-plated copper conductors resist corrosion better than bare copper in Mombasa and Kisumu humidity
- Triple shielding combines a ground wire, aluminium foil, and a braided layer to block outside interference
- Shielding matters in Kenyan offices where routers, UPS units, and fluorescent lighting sit close to the desk
- Gold-plated connector shells resist oxidation, keeping contact points clean through repeated plugging and unplugging over years
- Outer diameter of 7.3mm keeps the cable slim enough to route behind a wall-mounted television bracket
- PVC outer jacket bends without kinking, so the cable survives being coiled into a laptop bag daily
- Male HDMI Type A plugs sit at both ends, fitting the standard full-size ports on televisions and laptops
Audio Support and Return Channel
- Audio Return Channel sends television sound back down the same cable to a connected soundbar or receiver
- ARC removes the need for a separate optical cable running between your television and your sound bar
- Dolby TrueHD support carries lossless multi-channel audio from Blu-ray discs through to a home theatre receiver
- DTS-HD Master Audio passes through untouched, keeping the original studio mix intact for film soundtracks
- Uncompressed multi-channel PCM audio travels alongside the video, so one line handles both picture and sound
- Audio and video stay in step, avoiding the lip-sync drift that shows up on poorly shielded cables
- HDMI Ethernet Channel support lets compatible devices share one network connection over this same cable
Device Compatibility Range
- PlayStation 5, PlayStation 4, Xbox Series X, Xbox Series S, and Nintendo Switch all output through this cable
- Laptops from HP, Lenovo, Dell, ASUS, and Apple with full-size HDMI ports connect directly without an adapter
- DStv Explora, GOtv, Zuku, and Startimes decoders link to televisions through the same standard full-size port
- Projectors from Epson, BenQ, and ViewSonic accept the signal for boardroom, church, and classroom presentations
- Desktop graphics cards from NVIDIA and AMD drive 4K monitors at 60Hz through this single connection
- Blu-ray players, media boxes, Apple TV, Roku, and Android TV sticks all use full-size HDMI ports
- Camcorders and DSLRs with mini or micro HDMI need an adapter, which Mascom International stocks separately
Length, Handling and Daily Durability
- The 1-metre run suits desk setups, wall-mounted televisions, and equipment stacked together on the same shelf
- Short cable runs lose less signal than long ones, which is why 4K at 60Hz holds steady here
- Excess slack behind a television creates clutter and pulls on ports, while a 1-metre run stays tidy
- Black jacket hides against dark equipment racks and television backs in offices and living rooms alike
- Cable weight stays low enough that it will not pull itself loose from a lightly seated port
- Storage in a drawer or laptop bag at room temperature causes no damage between events or presentations
- Mascom International also stocks HD104 in 1.5m, 2m, 3m, and 5m for longer cable runs
Package Contents
The UGREEN HD104 retail package contains the 1-metre HDMI cable in black with male Type A connectors at both ends, plus UGREEN's product documentation. UGREEN ships this model in an aluminium-foil bag rather than a rigid carton, which keeps packaging small and the price low. No adapters, converters, or extension couplers are included. Mascom International stocks HDMI-to-VGA converters, mini-HDMI adapters, and longer HD104 lengths separately for buyers who need them.
Warranty
The UGREEN HD104 HDMI Cable carries a 6-month Mascom International warranty on manufacturing defects under normal use. Faults such as signal loss from internal conductor failure or connector separation fall inside that cover. Our Nairobi CBD service desk handles claims directly at the counter, with no courier returns and no third-party processing delays. Bring your receipt and the cable.
Where to Buy the UGREEN HD104 HDMI Cable in Kenya
UGREEN HD104 HDMI Cable is available now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, and test the cable on your own laptop, decoder, or console before you pay. Available colour: black.
Three ways to order:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the UGREEN HD104 across all 47 Kenyan counties with pay-on-arrival delivery, so you inspect the pack and pay only when it reaches you. Nairobi and its environs receive same-day delivery. Nakuru, Eldoret, Kisumu, Mombasa, Kakamega, Kisii, and every other major town receive the cable within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every unit ships with the 6-month Mascom warranty stated above. Buyers across Kenya rely on Mascom International for accurate specifications, current Kenyan pricing, and counter staff who will tell you plainly whether a cable fits your setup before you spend a shilling.