Samsung Galaxy SmartTag2 is available at Mascom International for KSh 3,500 as a single pack, brand new and sealed, with Bluetooth 5.3, ultra-wideband (UWB) direction finding, IP67 water resistance and up to 700 days of battery life. Made by Samsung for its Galaxy phones and tablets, the Samsung Galaxy SmartTag2 hangs on keys, bags, wallets and luggage, then shows where they are in the SmartThings app. You can buy the Samsung Galaxy SmartTag2 at our store in the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order it for pay-on-arrival delivery.
Built for busy Galaxy owners across Kenya, the Samsung Galaxy SmartTag2 solves a daily problem: keys that vanish ten minutes before you leave, or a bag left on a matatu seat. Ring it from your phone and follow the beep. On a UWB-enabled Galaxy phone, Compass View draws an arrow with the distance, so you walk straight to the sofa cushion or car boot hiding it. University students at Kenyatta and Strathmore, journalists, sales teams and parents juggling school bags all lose small things. One tag on the item you misplace most cuts that search to seconds.
Unlike other electronics retailers in Kenya that sell trackers of unclear origin, Mascom International sells the Samsung Galaxy SmartTag2 sealed, with a 12-month warranty and honest advice on whether it suits your phone. Customers across Nairobi tell us the tag earns its price the first time it finds a set of office keys or a laptop bag. Check first that you use a Samsung Galaxy phone, because the Samsung Galaxy SmartTag2 does not work with iPhone. Then walk in on Kimathi Street, or order on WhatsApp for same-day delivery within Nairobi.
Common Questions About the Samsung Galaxy SmartTag2
How much is the Samsung Galaxy SmartTag2 single pack in Kenya?
The Samsung Galaxy SmartTag2 single pack costs KSh 3,500 brand new and sealed at Mascom International in Nairobi CBD. That price covers one tag in black or white with its CR2032 battery already fitted, the eject pin, and a 12-month warranty. Delivery is pay-on-arrival across all 47 counties, so you check the box before paying. If you need several tags, the 4 pack at KSh 10,000 works out to KSh 2,500 per tracker, which is KSh 1,000 less per tag than buying singles.
Does the Samsung Galaxy SmartTag2 work with an iPhone?
No, the Samsung Galaxy SmartTag2 works only with Samsung Galaxy phones and tablets running Android 9 or later. Setup and tracking run through SmartThings Find, which needs a Samsung account, so iPhone users and owners of other Android brands cannot register it. The one exception is Lost Mode: anyone who finds your item can tap the tag with an NFC phone and read your message in a web browser. If your household mixes phones, register the tag on the Galaxy.
How does the Samsung Galaxy SmartTag2 find items that are far away?
The Samsung Galaxy SmartTag2 talks to your Galaxy phone over Bluetooth 5.3 at up to 120 metres in open space. Beyond that range, SmartThings Find shows where the tag was last seen, and other Galaxy devices that have joined the service can anonymously report its position when they pass nearby. That network helps most in crowded places such as Nairobi CBD. Once you are close, ring the buzzer, or on a UWB Galaxy phone follow the Compass View arrow and distance reading.
Is the Samsung Galaxy SmartTag2 better than an AirTag for a Kenyan buyer?
The Samsung Galaxy SmartTag2 is the right pick for a Galaxy owner, and an AirTag is the right pick for an iPhone owner; neither works across both systems. Both use ultra-wideband for close-range direction finding and both rely on nearby devices from their own maker to locate lost items. The Samsung Galaxy SmartTag2 adds a built-in metal ring loop, so it needs no separate holder, plus a pet walking mode. Choose by the phone in your pocket, not by the tracker.
Will the Samsung Galaxy SmartTag2 survive Nairobi rain, dust and daily matatu commutes?
Yes, the Samsung Galaxy SmartTag2 carries an IP67 rating, so dust, a sudden Nairobi downpour or a drop into fresh water up to 1 metre deep for 30 minutes will not stop it. That suits keys swinging from a boda boda rider's belt or a bag on a dusty matatu floor. Samsung advises against salt water, pool water and soapy water, so after a day at Diani or Nyali beach, rinse the tag in fresh water and dry it.
How long does the Samsung Galaxy SmartTag2 battery last, and can I replace it?
The Samsung Galaxy SmartTag2 runs up to 500 days in Normal Mode and up to 700 days in Power Saving Mode on one CR2032 coin cell, according to Samsung's lab tests. Real life varies with how often you ring and search for it. When it runs flat, open the compartment with the included eject pin and fit a fresh CR2032, the same cell many car remotes use. No charging means no cable to lose and nothing to plug in during KPLC power cuts.
What happens if a stranger finds my keys with the Samsung Galaxy SmartTag2 attached?
A finder can tap the Samsung Galaxy SmartTag2 with any NFC-capable phone and see the contact details and message you saved in Lost Mode. You set this up in the SmartThings app beforehand, for example a phone number and a note offering a reward. The finder needs only a web browser, not a Samsung phone or an app. When you get the item back, turning Lost Mode off hides your details and deletes the message, so nothing stays on show.
Who should buy the Samsung Galaxy SmartTag2 and who should skip it?
Buy the Samsung Galaxy SmartTag2 if you carry a Samsung Galaxy phone or tablet and keep losing keys, wallets, remote controls or one important bag. It suits students, lawyers moving between court and office, and parents tracking a single school bag. Skip it if you use an iPhone; an AirTag, built for Apple's Find My system, fits you better. If you want to tag four items or more, the Samsung Galaxy SmartTag2 4 pack at KSh 10,000 is the better buy.
Technical Specifications
Core Function and Finding Tools
- Bluetooth Low Energy 5.3 — a low-power wireless link that lets your Galaxy phone reach the tag up to 120 metres away in open space.
- Ultra-wideband (UWB) support — a short-range radio that measures distance and direction closely, so a UWB Galaxy phone can point straight at it.
- Compass View — shows an on-screen arrow and the distance to the tag, handy for keys buried under cushions or inside a handbag.
- AR Finder — uses the phone camera to guide you visually toward the item, useful in a crowded room or a busy parking lot.
- Built-in buzzer — ring the tag from your phone and follow the sound whenever the item is within Bluetooth range of you.
- Lost Mode — stores your contact details and a short message, so any finder with an NFC phone can reach you through a browser.
- Pet walking mode — logs walks when the tag hangs from a dog collar, giving a simple record of daily outings with your pet.
Compatibility and Setup Requirements
- Works with Samsung Galaxy phones and tablets running Android 9 or later, managed through the SmartThings app and its SmartThings Find service.
- A Samsung account is required — the same free login most Galaxy owners already use for backups and Samsung Health on their phones.
- UWB features need a Galaxy device with UWB hardware running Android 11 or later; ask us to check your exact model before buying.
- Compass View and AR Finder rely on UWB, while ringing, Lost Mode and location reports work on any supported Galaxy device.
- Not compatible with iPhone or non-Samsung Android phones for setup and tracking, so register it on a Galaxy device in your home.
- Any phone with NFC and a web browser can read Lost Mode details, so the person who finds your item needs no special app.
Build and Durability
- IP67 rating — dust-tight and able to survive submersion in up to 1 metre of fresh water for up to 30 minutes.
- Samsung advises against beach, pool and soapy water use; a quick rinse in fresh water after coastal trips keeps the casing clean.
- Measures 28.8 x 52.44 x 8.0 mm — slim enough to sit on a keyring or inside a wallet pocket without much bulk.
- Weighs 13.75 g — light enough that you barely notice it on a bunch of house keys or a backpack strap.
- Large built-in metal ring loop — threads directly onto keyrings, clips and bag straps, with no separate holder or case to buy.
- Replaceable CR2032 coin battery — a standard watch-style cell sold widely in Kenya, so the tag keeps working for years.
Inclusions and Power
- One Samsung Galaxy SmartTag2 in black or white, with its CR2032 battery already installed and ready to pair with your phone.
- Battery life of up to 500 days in Normal Mode, based on Samsung's internal lab tests; heavy searching shortens it.
- Up to 700 days in Power Saving Mode, which trades some update frequency for a longer gap between battery changes.
- Eject pin for opening the battery compartment when the coin cell eventually runs flat, so no screwdriver or repair shop visit is needed.
- Quick start guide covering registration in SmartThings and the steps for setting up Lost Mode with your own contact details.
- No charger or cable in the box, because the tag never needs charging from the mains or a USB port.
Package Contents
The Samsung Galaxy SmartTag2 single pack arrives sealed in Samsung retail packaging with one tag, its CR2032 coin battery already installed, an eject pin for the battery compartment, and a quick start guide. There is no charger or cable, because the tag never needs charging. Keyrings, carabiner clips and pet collars are not included; the large built-in loop takes whatever ring or clip you already use. Bring your Galaxy phone to the store and we can confirm the tag pairs before you pay.
Warranty
The Samsung Galaxy SmartTag2 ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use, such as a tag that will not pair or a buzzer that stays silent. Claims are handled at our service desk in Nairobi CBD, Old Mutual Building, Kimathi Street. Bring the tag and your purchase receipt.
Where to Buy the Samsung Galaxy SmartTag2 Single Pack in Kenya
The Samsung Galaxy SmartTag2 single pack is in stock at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We open Monday through Saturday, 9:00 AM to 7:00 PM. Bring your Galaxy phone, pair the tag at the counter and test the buzzer before you leave. It comes in black or white, so confirm the colour in stock on WhatsApp before you travel.
Reach our team directly:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
We deliver with pay-on-arrival to all 47 counties. Orders within Nairobi and its environs arrive the same day, and buyers in Mombasa, Kisumu, Nakuru, Eldoret and other major towns receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Every tag is backed by the 12-month warranty above. You get honest specifications, accurate pricing and after-sales support from a walk-in store that answers its phone.
