Freelance graphic designers in Kilimani, video editors cutting wedding films, architects running AutoCAD, advocates reviewing briefs at Milimani Law Courts, and students at Strathmore and USIU keep these machines earning well past their tenth year. One slide off a matatu seat cracks the glass, and the whole laptop stops working. Kenya has no Apple-authorised service centre, so owners are usually quoted for a whole replacement machine or simply told the repair cannot be done here. The MacBook Pro Retina 13-inch A1502 display assembly solves the screen problem alone, leaving your storage, memory and logic board untouched.

Unlike other electronics retailers in Kenya who sell a bare LCD sheet and leave you separating bonded glass with heat and solvent, Mascom International supplies the MacBook Pro Retina 13-inch A1502 display assembly as one pre-built lid that unplugs and swaps. Customers across Nairobi report the fitting taking under an hour on the bench, with the camera, illuminated Apple logo and Wi-Fi reception behaving as they did before. Walk into our Kimathi Street shop to have the MacBook Pro Retina 13-inch A1502 display assembly tested against your machine before paying, or order for pay-on-arrival delivery countrywide.

Turn the laptop over and read the small EMC number printed near the regulatory text. EMC 2678 is Late 2013 and EMC 2875 is Mid 2014, and both accept Apple part 661-8153. EMC 2835 is the Early 2015 machine, which needs a different part, 661-02360, and will not work here. Inside macOS, open the Apple menu, choose About This Mac, and confirm the identifier reads MacBookPro11,1. Send a photo of the underside to +254 708 852 521 and our team verifies it before you pay.

A full assembly is the entire lid, supplied ready-built: aluminium back cover, Retina panel, front glass, hinges, camera and every cable already routed inside. On the A1502 the glass is laminated directly to the panel, so glass-only repair means heating, prying and re-bonding a KSh 30,000 panel with a real chance of destroying it. Fitting a complete lid removes that risk entirely. Two connectors and a few screws separate the old lid from the new one, which is why turnaround stays short.

It sits well below the alternatives. A used A1502 in working order trades between KSh 75,000 and KSh 110,000 in the Nairobi market, so a screen fix at KSh 38,500 recovers a full machine for roughly a third of that. Apple's own out-of-warranty display repair for this generation ran between USD 350 and USD 500 abroad, before shipping, duty and weeks without your laptop. Nairobi backstreet quotes for panel-only work often land near this figure anyway, with far more risk attached.

Both options are open. Bring the laptop to Old Mutual Building, First Floor Room 4, Kimathi Street, and our bench technicians handle the swap while you wait, testing the panel, camera and Wi-Fi before you leave. If you repair Macs yourself or run a shop in Nakuru, Eldoret or Mombasa, buy the part alone and fit it with a P5 pentalobe driver and a T5 Torx driver. We supply the assembly countrywide either way, so distance is not a barrier.

Yes, because all three live inside the lid you are replacing. The 720p FaceTime HD camera and its cable, the illuminated Apple logo behind the panel, and the AirPort antenna cables that feed Wi-Fi and Bluetooth all ship as part of this unit. Nothing needs soldering and no software step follows the swap. Once the display cable and camera cable are reseated on the logic board, macOS recognises the panel at its native 2560 x 1600 with no driver work.

Spider-web cracks from drops, shattered glass, vertical or horizontal coloured lines, black patches, a dark screen that still shows an image under torchlight, and dead or stuck pixels are all fixed. It also cures the staining and anti-reflective coating wear this generation is known for, plus loose or grinding hinges that stop the lid holding its angle. If the backlight fails but the logo still glows, the fault is usually inside the lid and this part resolves it.

Your data never moves. The SSD, memory and logic board stay exactly where they are; only the lid is exchanged, so macOS, applications and files remain untouched. Bench fitting takes 45 to 90 minutes including testing, and walk-in customers usually collect the same afternoon. We still advise a Time Machine backup to an external drive before any hardware work, simply as sound practice. Our Nairobi CBD desk returns the machine powered on and tested in front of you.

Countrywide pay-on-arrival delivery reaches all 47 counties. Nairobi and its environs receive the part the same day, while Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Thika, Meru, Kakamega and every other major town receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Each lid is packed with corner protection and rigid board so hinges and glass survive upcountry transport. You inspect the part first, then pay the rider.

Three ways to order:

Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the part the same day. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect the assembly and pay only when it arrives.

Every unit is covered by the 6-month Mascom warranty stated above, with claims coordinated at our Nairobi CBD service desk.

Mac owners across Kenya rely on Mascom International for correctly identified parts, honest year-by-year compatibility advice, and bench technicians who fit what they sell. Send your EMC number on WhatsApp and we confirm the match before you spend a shilling.