Mascom International stocks the Hisense H20MOMWS11 20L Microwave at KSh 8,870, brand new and sealed, available now at our Nairobi CBD store. The Hisense H20MOMWS11 20L Microwave pairs a black glass door with a white control panel and a bright LED display. Inside, 700 watts of output spread across eleven power levels. Six auto-cook menus, weight-based defrost and a child safety lock come built in, along with a kitchen clock that shows on the display whenever the oven sits idle. Find it at Old Mutual Building, First Floor Room 4, Kimathi Street, or order online for pay-on-arrival delivery.
Built for young professionals and growing families across Kenya, the Hisense H20MOMWS11 20L Microwave answers a familiar frustration: guessing reheating times and ending up with food that is scorching outside and cold inside. Weight defrost and presets take the guesswork away. Couples renting apartments in Kilimani, Kileleshwa and South B like the two-tone look against modern cabinetry. Parents of toddlers value the lock, which stops small hands from starting the Hisense H20MOMWS11 20L Microwave while dinner is being prepared elsewhere in the house. Shift workers coming home late also appreciate presets that need no thought after a long day.
Where most Nairobi electronics shops offer only silver digital microwaves, Mascom International carries the Hisense H20MOMWS11 20L Microwave as a distinct black-and-white option at a lower price. It costs KSh 440 less than the mirror-silver H20MOMS11 while keeping digital convenience. Customers across Nairobi report that the white panel makes the keypad labels easy to read in dim kitchens. You can test every button at our Kimathi Street counter, or have the Hisense H20MOMWS11 20L Microwave delivered and pay by M-Pesa only once you have inspected it.
Common Questions About the Hisense H20MOMWS11 20L Microwave
How does the Hisense H20MOMWS11 20L Microwave differ from the silver H20MOMS11?
The main difference is styling and price: the Hisense H20MOMWS11 20L Microwave has a black glass door and white panel, and costs KSh 8,870. The H20MOMS11 has a mirror silver finish at KSh 9,310. Both are 20-litre digital microwaves with 700 watts of output, LED displays and preset menus. Choose mainly by kitchen colour scheme and budget. If your appliances are stainless steel, silver blends in; with white or wood cabinets, black and white looks sharper.
Is the Hisense H20MOMWS11 20L Microwave worth KSh 440 more than the manual H20MOMS10?
For most buyers, yes. The extra KSh 440 adds an LED display, eleven power levels instead of six, six auto-cook menus, defrost by weight and a child safety lock. Those features save time daily and prevent overcooked food. The manual H20MOMS10 at KSh 8,430 still suits elderly users who prefer knobs, but the Hisense H20MOMWS11 20L Microwave offers more control for a small step up in price.
What do the six auto-cook menus actually do?
Each auto-cook menu on the Hisense H20MOMWS11 20L Microwave sets the power level and time for a common food type with a single selection. You choose the menu, enter the portion where asked, and press start. This removes trial and error for everyday dishes. The exact food categories are listed in the user manual and on the panel, and our store staff will walk you through them before you buy. Presets work best for standard portions; for unusual quantities, set the power and time manually.
Does the Hisense H20MOMWS11 20L Microwave have a child safety lock?
Yes, the Hisense H20MOMWS11 20L Microwave includes a child safety lock that disables the keypad until you release it. Once activated, pressing buttons does nothing, so a curious child cannot switch the oven on with an empty cavity or metal inside. This matters in compact Nairobi flats where the microwave often sits at counter height. The manual explains the button sequence for locking and unlocking, and it takes only a moment once learned.
What happens to the clock when Kenya Power cuts electricity?
Like most digital microwaves, the Hisense H20MOMWS11 20L Microwave loses its clock setting during a blackout, so you reset the time once power returns. Cooking itself is unaffected after you restart it. Voltage surges that follow outages are the bigger risk to electronics, so plug the oven into a surge protector or voltage guard. Mascom International sells reliable surge protection alongside microwaves at our Kimathi Street store.
How does defrost by weight work on this Hisense microwave?
Defrost by weight lets the Hisense H20MOMWS11 20L Microwave calculate thawing time for you. Select the weight defrost function, enter how heavy the frozen food is, and press start. The oven sets the time and cycles power low and high so meat thaws evenly. A time-based defrost option is also available when you prefer to set the minutes yourself. Turn chicken or minced meat once midway for best results.
Which buyers suit the Hisense H20MOMWS11 20L Microwave, and who needs something else?
Buy the Hisense H20MOMWS11 20L Microwave if you are one to three people who want presets and a clock without paying for silver trim. Skip it if you want to grill or bake. The H25MOMS7HG with grill at KSh 14,100 browns food, and the H48TOSS20S3 48L convection oven at KSh 13,550 bakes and roasts. Larger families should look at the 30-litre H30MOMS9H at KSh 18,500.
Can I cook full meals in the Hisense H20MOMWS11 20L Microwave or only reheat?
You can cook simple meals as well as reheat in the Hisense H20MOMWS11 20L Microwave. It steams vegetables, cooks oats and porridge, and prepares rice in a covered microwave dish. The 99.99-minute timer handles longer jobs than reheating ever needs. It cannot brown, crisp or bake, because it is a solo microwave without a grill element or convection fan. Use a vented lid on covered dishes so steam escapes safely while food cooks through.
How do I keep the black glass door and white panel clean?
Wipe the black glass door of the Hisense H20MOMWS11 20L Microwave with a soft damp cloth, then dry it to avoid streaks. Black glass shows steam marks and fingerprints more readily than silver. Clean the white panel gently with a barely damp cloth, never spraying liquid directly on the keypad. Avoid bleach and scouring powders. A quick wipe after each use keeps the two-tone finish looking new.
Technical Specifications
Interior Capacity and Turntable
- 20-litre cavity holds a full dinner plate or a medium casserole dish for one to three people.
- 255mm glass turntable rotates food through the energy field so dishes heat more evenly edge to edge.
- Removable turntable lifts out for washing, which keeps spills from baking onto the cavity floor.
- Solo configuration focuses on microwave heating only, keeping the unit compact and the price under KSh 9,000.
- Cavity height fits a tall coffee mug or a covered bowl, useful for morning tea and soup.
- Smooth cavity walls wipe clean with a damp cloth, so spills come off before they harden.
Magnetron Output and Power Levels
- 700 watts of microwave output, the same heating strength as the other 20-litre Hisense models we stock.
- Eleven power levels give fine control, from gentle softening of butter to full-power boiling.
- Lower levels soften bread rolls and mandazi gently, so they stay soft instead of turning rubbery.
- Mid-range levels reheat stews and rice evenly, so edges do not dry out before the centre warms.
- Full power handles drinks, instant noodles and quick soups, the jobs most households run several times daily.
Digital Panel, Display and Timer
- Membrane digital control panel with labelled keys, easy to wipe because it has no gaps or knobs.
- LED display shows cooking time, the selected function and the kitchen clock at a glance.
- White panel background keeps key labels readable in dim kitchens and during evening cooking.
- Cooking timer runs up to 99.99 minutes, covering everything from a 30-second milk warm to slow cooking.
- Built-in clock gives your kitchen a time display, handy when the wall clock is in another room.
- Start key confirms each setting before heating begins, so an accidental press does not start cooking.
Auto-Cook Menus and Defrost Options
- Six auto-cook menus set power and time automatically for common foods with one selection and start.
- Weight defrost calculates thawing time from the weight you enter, removing guesswork with frozen meat.
- Time defrost lets you set thawing minutes yourself when you know how long a portion needs.
- Presets reduce overcooking, which saves food and stops plates from coming out scorching at the rim.
- Menu labels on the panel guide house helps and visitors without needing to read the full manual.
- Combine a defrost cycle with a reheat setting to take frozen leftovers to the table in one session.
Safety and Power Supply
- Child safety lock disables the keypad, preventing toddlers from starting the oven by pressing buttons at random.
- Rated for 230V 50Hz mains, compatible with the household supply delivered by Kenya Power.
- Pair with a surge protector to shield the digital control board from spikes after power outages.
- Clock needs resetting after a blackout, a quick keypad step that leaves every cooking function unaffected.
- Plug into a dedicated wall socket, since microwaves draw high current and overloaded extensions run hot.
- Door safety interlock stops microwave energy the instant the door opens, a standard protection on every unit.
Door Styling, Size and Upkeep
- Black glass door with a white control panel creates a two-tone look that suits modern kitchens.
- Push-button door release opens with one press, convenient when your other hand holds a plate.
- External width of about 44cm fits standard counters and open shelving in apartment kitchens.
- Leave a few centimetres of clearance at the sides and back so warm air vents freely.
- Wipe the glass door with a damp cloth and dry it, because black surfaces show water spots.
- Use only microwave-safe glass, ceramic or labelled plastic dishes, never metal or aluminium foil.
Package Contents
The Hisense H20MOMWS11 20L Microwave leaves Mascom International in its factory-sealed carton, and you break the seal yourself at delivery or in store. The box holds:
- Hisense H20MOMWS11 20L Microwave with black glass door
- 255mm glass turntable
- Roller ring that supports the turntable
- User manual with auto-menu guide and warranty card
Store the carton until you have used the oven for a few weeks.
Warranty
The Hisense H20MOMWS11 20L Microwave carries a 12-month warranty through Mascom International, covering manufacturing defects under normal household use. Bring the unit or call our Nairobi CBD service desk, and our team will assess the fault and arrange repair or replacement directly with Hisense.
Buying the Hisense H20MOMWS11 20L Microwave from Mascom International
Mascom International keeps the Hisense H20MOMWS11 20L Microwave on display at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday between 9:00 AM and 7:00 PM to press the keypad and check the LED display before committing. Available colour: Black and White.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the Hisense H20MOMWS11 20L Microwave the same day. Mombasa, Kisumu, Thika, Machakos, Nyeri and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You unbox the oven, confirm it works, and only then hand over payment.
The Hisense H20MOMWS11 20L Microwave comes with the 12-month warranty set out above. Mascom International has earned its name in Nairobi through accurate product details, current Kenyan pricing and hands-on after-sales care from our CBD store.
