Payment Methods
1. Lipa Na M-PESA
Paybill No.: 5450522
Account No.: M
2. Cash on delivery
3. Cash on collection
Ubiquiti UniFi Cloud Gateway Ultra | UCG-Ultra | 2.5GbE WAN Port | 4 Gigabit LAN Ports | 1 Gbps IDS IPS
Turns a home or office fibre line into a managed, threat-screened network from a palm-sized router.
Condition: New
Note: price and availability are subject to change without prior notice
Ubiquiti UniFi Cloud Gateway Ultra, model UCG-Ultra, is available at Mascom International for KSh 23,000, brand new and sealed. It combines a router, firewall and UniFi network controller in one small unit, with a 2.5GbE WAN port, four Gigabit LAN ports and 1 Gbps of IDS/IPS threat screening. Inside the Ubiquiti UniFi Cloud Gateway Ultra sit a quad-core Arm Cortex-A53 processor at 1.5GHz, 3GB of memory and 16GB of on-board storage. It runs from a USB-C adapter and draws no more than 6.2W. Stock is ready at our Old Mutual Building shop on Kimathi Street, Nairobi CBD.
Designed for small businesses, home offices and IT consultants, the Ubiquiti UniFi Cloud Gateway Ultra handles routing, security and Wi-Fi management for 300+ connected users. Most Kenyan fibre customers start with the basic router their provider installs, which offers little control once staff phones, laptops and a Lipa na M-Pesa till all share one line. Plug the provider's fibre terminal into the 2.5GbE WAN port instead, and you gain content filtering, ad blocking, traffic priorities and a clear view of every device. Accountants in Upper Hill, co-working spaces in Westlands and family homes in Karen use exactly this setup.
Where most Nairobi electronics shops sell routers without setup advice, Mascom International explains how the Ubiquiti UniFi Cloud Gateway Ultra fits with UniFi access points, switches and cameras before you pay. Buyers throughout Kenya report that the single dashboard is what keeps them on UniFi, since one app shows the gateway, the Wi-Fi and every client. At Mascom International, we're seeing small offices replace two or three separate boxes with this one unit. Visit our Kimathi Street shop to see the Ubiquiti UniFi Cloud Gateway Ultra in action, or order with pay-on-arrival delivery anywhere in Kenya.
Common Questions About the Ubiquiti UniFi Cloud Gateway Ultra
What is the Ubiquiti UniFi Cloud Gateway Ultra UCG-Ultra price in Kenya?
The Ubiquiti UniFi Cloud Gateway Ultra UCG-Ultra sells for KSh 23,000 brand new at Mascom International in Nairobi CBD. That price includes the USB-C power adapter and a 12-month warranty through Mascom International. It has no built-in Wi-Fi, so most buyers add at least one UniFi access point. The Ubiquiti UniFi Cloud Key Gen2 Plus costs KSh 27,000 more at KSh 50,000 and serves a different purpose: camera recording. Pay-on-arrival delivery reaches all 47 counties.
Does the Ubiquiti UniFi Cloud Gateway Ultra work with Safaricom, Zuku and Airtel fibre?
Yes, the Ubiquiti UniFi Cloud Gateway Ultra works with Safaricom, Zuku and Airtel fibre through its 2.5GbE WAN port. Connect an Ethernet cable from the fibre terminal your provider installed to that port, and the gateway handles routing from there. Because the port runs at up to 2.5 gigabits, it will not hold back packages faster than 1Gbps. Where the provider's box is a combined router, ask them to switch it to bridge mode so the gateway manages your network on its own.
Can the Ubiquiti UniFi Cloud Gateway Ultra switch to a backup internet line?
Yes, the Ubiquiti UniFi Cloud Gateway Ultra supports multi-WAN with up to four WAN ports, so a second provider can take over when the first fails. You can run Safaricom fibre on the main port and an Airtel or Zuku line on a LAN port set as WAN. The gateway then fails over or balances traffic across both lines. For sites with no second fixed line, Ubiquiti's UniFi LTE Backup adds a mobile data link. Shops processing card and M-Pesa payments benefit most.
Ubiquiti UniFi Cloud Gateway Ultra or Ubiquiti UniFi Cloud Key Gen2 Plus: which one do I need?
Choose the Ubiquiti UniFi Cloud Gateway Ultra if you need a router and firewall; choose the Ubiquiti UniFi Cloud Key Gen2 Plus if you need CCTV recording. The gateway connects to your internet line, assigns addresses, screens threats and runs UniFi Network. The console does no routing but carries a 1TB SSD for UniFi Protect footage from up to 24 HD cameras. A business wanting both internet control and recorded cameras can run them together, with the gateway in front.
Can I run the Ubiquiti UniFi Cloud Gateway Ultra off a power bank during KPLC outages?
The Ubiquiti UniFi Cloud Gateway Ultra runs on USB-C at 5V and 3A and peaks at 6.2W, so a power bank rated for that output can keep it working. That low draw also means a small UPS powers it for a long stretch. Remember your fibre terminal needs power too, so place both on the same backup source. Customers in Ruaka and Kitengela, where outages are common, tell us this simple setup keeps their home offices online through most evening cuts.
How many users and devices can the Ubiquiti UniFi Cloud Gateway Ultra handle?
Ubiquiti rates the Ubiquiti UniFi Cloud Gateway Ultra for 30+ UniFi devices and 300+ simultaneous users. In practice that covers a busy office floor, a small school, a guesthouse or a large home with many phones, TVs and laptops. Its IDS/IPS engine inspects traffic for threats at up to 1 Gbps using 55,000+ signatures with CyberSecure. If your site will grow past those numbers, plan for a larger UniFi gateway from the start rather than replacing this one in a year.
Does the Ubiquiti UniFi Cloud Gateway Ultra have built-in Wi-Fi?
No, the Ubiquiti UniFi Cloud Gateway Ultra has no Wi-Fi radio; it is a wired router that manages separate UniFi access points. Connect access points such as the Ubiquiti UniFi U6+ or Ubiquiti UniFi U7 Pro to its LAN ports and they appear in the same app. Its ports do not supply PoE power, so each access point needs a PoE switch or an injector such as the Ubiquiti U-POE-AT PoE+ Adapter, which Mascom International sells at KSh 4,500. This split design lets you place Wi-Fi where coverage is weak.
Who should buy the Ubiquiti UniFi Cloud Gateway Ultra, and who should skip it?
Buy the Ubiquiti UniFi Cloud Gateway Ultra if you want firewall control, VPN access for remote staff and a single dashboard for UniFi Wi-Fi. It suits offices, clinics, schools and serious home users. Skip it if you want one plug-in box with Wi-Fi built in; a consumer mesh system is simpler. Skip it too if CCTV recording is your main goal, because it has no drive bay; the Ubiquiti UniFi Cloud Key Gen2 Plus, also stocked at Mascom International, covers that.
Technical Specifications
Core Function
- All-in-one UniFi gateway — router, firewall and network controller in one unit, replacing several separate boxes
- Stateful and Layer 7 firewall — blocks unwanted traffic and can filter by application, such as streaming or social media
- IDS/IPS at 1 Gbps — intrusion detection and prevention inspects traffic for known attacks without slowing a gigabit line
- Content filtering and ad blocking — stops unsafe sites and adverts across every device on the network
- Capacity of 30+ UniFi devices and 300+ users — room for many access points, switches and staff devices
- Quality of Service controls — sets traffic priorities so video calls and payments stay smooth when others are downloading
Hardware and Storage
- Quad-core Arm Cortex-A53 at 1.5GHz — four efficient processor cores share routing, firewall and security work
- 3GB of system memory — enough working memory to track hundreds of connections and run the Network application
- 16GB on-board storage — holds the operating system, settings, logs and backups inside the gateway
- 0.96-inch LCM status display — a small front screen showing connection status and key details at a glance
- 55,000+ IPS signatures with CyberSecure — a large library of known attack patterns the gateway checks traffic against
- Internet quality and outage reporting — records drops and speed history so you can show your provider the evidence
Ports and Power
- One 2.5GbE RJ45 WAN port — runs at up to 2.5 gigabits, so fibre packages above 1Gbps are not capped
- Four 1GbE RJ45 LAN ports — wired gigabit connections for access points, switches, desktops or a printer
- Up to four WAN ports in total — LAN ports can be reassigned as extra internet inputs for multi-WAN setups
- Multi-WAN load balancing and failover — shares traffic across two lines or switches to the backup when one fails
- USB Type-C power at 5V DC, 3A — runs from the included adapter, which accepts 100 to 240V AC
- Peak draw of 6.2W with 21 BTU/hr heat output — cheap to run around the clock and easy to keep on backup power
Software and Management
- UniFi Network application — one dashboard for the gateway, Wi-Fi, switches and every connected client
- Site-to-site VPN over IPsec and OpenVPN — links two offices into one private network over the internet
- VPN server with WireGuard, OpenVPN, L2TP, Teleport and Identity Endpoint — lets remote staff connect securely from anywhere
- VPN client for OpenVPN and WireGuard — routes chosen traffic through an outside VPN provider
- Dynamic routing via OSPF and integrated RADIUS server — business features for larger networks and staff Wi-Fi logins
- Policy-based WAN and VPN routing — sends particular devices or traffic types over a chosen line
Build and Inclusions
- Compact size of 141.8 x 127.6 x 30mm — about the size of a paperback, small enough for a crowded desk
- Weight of 520g — light enough to place on a shelf, inside a cabinet or beside the fibre terminal
- Operating temperature of -10 to 40°C — comfortable in normal offices, but keep it out of direct sun
- Operating humidity of 5 to 95% noncondensing — handles humid rooms as long as water does not condense on it
- Wired design with no Wi-Fi radio — pair it with UniFi access points for wireless coverage
- Supplied with a USB-C power adapter — access points, switches and PoE injectors are sold separately
Package Contents
The Ubiquiti UniFi Cloud Gateway Ultra comes in its sealed Ubiquiti retail box with the gateway itself and the USB-C power adapter, which accepts 100 to 240V AC. Ethernet cables for your access points and fibre terminal, PoE injectors and UniFi access points are not included and are available separately at Mascom International. Because the unit has no Wi-Fi radio, plan at least one access point into your budget. We can check the box contents with you at the counter.
Warranty
The Ubiquiti UniFi Cloud Gateway Ultra ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Claims are handled at our service desk in the Old Mutual Building, Kimathi Street, Nairobi CBD; bring the gateway, its adapter and your receipt.
Buying the Ubiquiti UniFi Cloud Gateway Ultra from Mascom International
The Ubiquiti UniFi Cloud Gateway Ultra is in stock at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, open Monday through Saturday, 9:00 AM to 7:00 PM. Come in and we will power one up, open the UniFi dashboard and show you how failover and VPN access work. It comes in white.
To confirm stock or get a quote for a full UniFi network, contact us:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Pay-on-arrival delivery covers all 47 counties. Nairobi and its environs get same-day delivery, while Kisumu, Nakuru, Thika, Eldoret and Mombasa receive orders the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Your purchase is covered by the 12-month warranty above. We stand behind honest specifications, fair and accurate pricing, and after-sales support when your network needs adjusting.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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