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UGREEN HD104 HDMI Cable | 3 Metres | 4K at 60Hz | HDMI 2.0, 18Gbps | Male to Male
Enough slack to reach your PlayStation, DStv box, or soundbar, with HDCP support that keeps paid streaming services from blanking out.
Condition: New
Note: price and availability are subject to change without prior notice
UGREEN HD104 HDMI Cable in the 3-metre length carries 4K video at 60Hz over an 18Gbps HDMI 2.0 connection, and it costs KSh 900 at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. The UGREEN HD104 arrives brand new and sealed in UGREEN factory packaging, built with tin-plated copper conductors, triple-layer shielding, and gold-plated male plugs at both ends. Three metres gives you enough reach to run from a wall-mounted television down to a console, decoder, or PC sitting on the floor without the plug straining at the port.
Kenya's office managers, church media teams, university lecturers, and home cinema buyers keep hitting the same wall: a cheap unbranded cord that flickers, quietly drops to 1080p, or dies after four months. The HD104 answers that with 30AWG tin-plated copper and three shielding layers that block interference from nearby power cables and routers. Boardroom presenters feeding a laptop into a projector, gamers running a PlayStation 5 into a 4K screen, and technicians wiring digital signage in Westlands shopfronts all get a picture that stays locked. The UGREEN HD104 also carries Ethernet and Audio Return Channel traffic on that same line.
Unlike other electronics retailers in Kenya who stock generic HDMI cords with no model number and no support path, Mascom International sells the UGREEN HD104 under its exact part number, 10108, so you know which specification you are paying for. Users consistently report that the plugs stay tight after repeated connecting and disconnecting, and that 4K HDR content from a decoder or streaming stick holds without dropouts. At Mascom International, we're seeing steady demand from buyers replacing failed no-name cords. Walk into our Kimathi Street shop to test the UGREEN HD104 on our display screens, or order for countrywide pay-on-arrival delivery.
Common Questions About the UGREEN HD104 HDMI Cable
At 3 metres, does the signal weaken or stay at full 4K 60Hz?
Yes. UGREEN rates the HD104 at 4K (3840 x 2160) 60Hz with 18Gbps bandwidth on lengths from 0.5 metres up to 3 metres, which places it in the HDMI 2.0 category. Longer runs in the same HD104 family step down to 4K at 30Hz because signal loss rises with distance. At 3 metres you keep the full 60Hz refresh rate, so fast motion in sport, gaming, and action films stays smooth rather than stuttering.
Which ports and equipment accept this cable?
Any two devices with standard full-size HDMI Type A ports. That covers laptops, desktop PCs, PlayStation 5, PlayStation 4, Xbox Series X and S, Nintendo Switch docks, DStv and GOtv decoders, Android TV boxes, Apple TV, Blu-ray players, AV receivers, soundbars, projectors, monitors, and televisions from Samsung, LG, Hisense, TCL, Sony, and Vitron. No drivers, software, or setup menus are involved. You plug both ends in and select the matching HDMI input on your screen.
Why choose 3 metres instead of the 1-metre or 5-metre versions?
Three metres covers the most common Kenyan setup: a television mounted on the wall with the decoder, console, or PC placed on a unit below or beside it. One metre is often too short once you route around a bracket, and it leaves the plug under tension at the port. Five metres and above in this range drops to 4K at 30Hz. Three metres is the longest HD104 length that still holds 60Hz.
Why do some cables cause flicker or brief black frames?
Poor shielding, almost always. Interference from mains wiring, UPS units, and wireless routers leaks into an unshielded conductor and shows up as flicker or momentary black frames. The HD104 wraps its 30AWG tin-plated copper in a ground wire, aluminium foil, and a braided layer, so that noise never reaches the signal. Thin aluminium-coated wire in unbranded cords also carries higher resistance, which weakens the picture over distance. Gold-plated contacts add corrosion resistance in humid coastal air around Mombasa.
Can two connected devices share an internet link through it?
Yes, through HDMI Ethernet Channel, which the HD104 carries. Where both your television and your source device support the feature, one of them can pass its wired internet connection to the other along this same line, saving a separate network cable behind the unit. Whether it works depends on the equipment rather than the cable, so check both spec sheets first. If a device lacks it, everything else here still functions normally, including Audio Return Channel.
I own a 120Hz television will this run 4K at 120fps?
No. That needs an HDMI 2.1 cable rated at 48Gbps, and the HD104 is an 18Gbps HDMI 2.0 cable that tops out at 4K 60Hz. Sixty hertz still covers the large majority of PlayStation 5 and Xbox Series X titles, every streaming platform, and all broadcast content in Kenya. If you play competitive shooters on a 120Hz panel, Mascom International stocks HDMI 2.1 cables separately and staff will confirm what your screen truly supports.
Is KSh 900 fair when the 1-metre version costs less?
You are paying for length, and length is the expensive part of a shielded cable. Two extra metres add KSh 300 over the 1-metre version, which separates a plug sitting under tension from a run that reaches comfortably behind a bracket. Against roadside cords at KSh 250 to KSh 400, the gap closes once a cheap one fails twice in a year. Spread over several device upgrades, KSh 900 lands at a few shillings monthly.
Why does my screen show a black picture or a copyright warning?
That is usually HDCP, the copy-protection handshake paid platforms require before they will display anything. DStv Explora and DStv Streama decoders check for it, as do Android TV boxes running Showmax, Netflix, and YouTube over Safaricom Home Fibre or Zuku. Cords that skip HDCP compliance fail the handshake and leave you staring at a black screen or a warning message. The HD104 is HDCP compliant, which clears the fault in most cases.
Can I test one in the shop before paying for it?
Yes. Walk into Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, Monday to Saturday between 9:00 AM and 7:00 PM, and staff will connect the cable to a live 4K screen while you watch. To order remotely, call or WhatsApp +254 708 852 521, email info@mascomintl.com, or use www.mascomintl.com. Countrywide delivery is pay-on-arrival, so you inspect the sealed UGREEN packaging and confirm part number 10108 before paying.
Technical Specifications
Signal Bandwidth and Resolution Support
- HDMI 2.0 specification at the 3-metre length, supporting 3840 x 2160 resolution at a 60Hz refresh rate
- 18Gbps total bandwidth, enough headroom for 4K HDR video without the compression that causes visible banding
- Backward compatible with 1080p, 1080i, 720p, and 480p sources, so older decoders and DVD players still connect normally
- Supports up to 48-bit Deep Colour, producing smoother gradients in skies, shadows, and skin tones on capable screens
- HDCP compliant, which is required for DStv, Netflix, Showmax, and Blu-ray playback to appear on screen at all
- 3D video pass-through supported for projectors and televisions that still carry stereoscopic playback modes
Audio Transmission and Return Channel
- Audio Return Channel sends television sound back to a soundbar or receiver, removing the need for a separate optical cable
- Carries Dolby TrueHD and DTS-HD Master Audio, the uncompressed formats used on Blu-ray discs and disc-based film releases
- Supports 5.1 and 7.1 multi-channel surround output for home cinema setups running a receiver and satellite speakers
- Audio and video travel together on one line, keeping lip-sync accurate without manual delay adjustment in the menu
- HDMI Ethernet Channel included, letting two connected devices share an internet link over the same cable
- Standard two-channel stereo passes cleanly for monitors and projectors with built-in speakers used in classrooms
Device Compatibility Across Brands
- Full-size HDMI Type A male plugs at both ends, matching the port on virtually every television, monitor, and projector sold
- Works with PlayStation 5, PlayStation 4, Xbox Series X and S, and Nintendo Switch docking stations without adapters
- Compatible with DStv Explora, GOtv, Startimes, and Android TV boxes used across Kenyan homes and rental apartments
- Connects laptops from HP, Lenovo, Dell, ASUS, and Acer that carry a full-size HDMI output for boardroom presentations
- Plug-and-play operation with no drivers, firmware, or configuration software required on either connected device
- USB-C or Mini HDMI laptops need a separate adapter, which Mascom International stocks alongside this cable
Conductor Materials and Shielding Layers
- 30AWG tin-plated copper conductors keep electrical resistance low across the full 3-metre run for a stable signal
- Triple shielding combines a ground wire, aluminium foil wrap, and a braided layer to block electromagnetic interference
- Shielding matters in Kenyan offices where HDMI runs alongside mains wiring, UPS units, and wireless routers
- PVC outer jacket resists cracking and stays flexible through repeated coiling for portable projector and event use
- 7.3mm outer diameter stays slim enough to route behind television brackets and through standard cable trunking
- Interference rejection prevents the intermittent flicker and momentary black frames that mark poorly shielded cords
Connector Hardware and Daily Durability
- Gold-plated contact surfaces resist oxidation and corrosion, a practical concern in humid coastal areas like Mombasa
- Moulded strain relief at both plugs protects the solder joints where most budget cables break first
- Firm friction fit holds in the port so the picture does not cut out when someone knocks the equipment shelf
- Rated for repeated connection cycles, suiting lecturers and event technicians who plug in daily at different venues
- Black finish disappears against most television backs, wall brackets, and equipment racks in offices and homes
- Passive construction with no chip, no power draw, and nothing to fail electronically over the cable lifespan
Cable Dimensions and Installation Fit
- 3-metre total length, measured plug tip to plug tip, covering wall-mounted screens with equipment on a lower unit
- Longest length in the HD104 range that retains the full 4K 60Hz rating before the step down to 30Hz
- Flexible enough to bend around a 90-degree corner behind a bracket without kinking the internal conductors
- Coils down small enough to carry in a laptop bag for presentations at hotels, conference halls, and client offices
- No powered amplifier or signal booster needed at this distance, unlike runs of 10 metres and beyond
- Single-cable installation carries video, audio, and Ethernet together, cutting clutter behind the television unit
Package Contents
- UGREEN HD104 HDMI cable, 3 metres, black, part number 10108
- UGREEN sealed retail packaging with product labelling and part number printed for verification
- Mascom International receipt and warranty card
Note: No adapters are included. Buyers with USB-C, Mini HDMI, Micro HDMI, or VGA equipment need a converter, and Mascom International stocks UGREEN adapters for each of these formats separately at our Kimathi Street counter.
Warranty
The UGREEN HD104 carries a 6-month Mascom International warranty on manufacturing defects under normal use, alongside UGREEN's own 12-month regional brand coverage. Our Nairobi CBD service desk handles claims directly over the counter, with no requirement to ship the cable back to the manufacturer or to any overseas address.
Where to Buy the UGREEN HD104 HDMI Cable in Kenya
The UGREEN HD104 is in stock now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Visit the shop Monday through Saturday, 9:00 AM to 7:00 PM, and we will connect the cable to a 4K screen so you can confirm the picture before you pay. The cable ships in black, the only finish UGREEN produces for this model.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the UGREEN HD104 across all 47 Kenyan counties with pay-on-arrival delivery. Nairobi and its environs receive same-day delivery. All other major cities and towns, including Nakuru, Eldoret, Mombasa, Kisumu, Thika, and Kakamega, receive next-business-day delivery. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every unit comes with the 6-month Mascom warranty stated above, coordinated through our Nairobi CBD service desk. Buyers across Kenya rely on Mascom International for accurate specifications, current market pricing, and genuine UGREEN stock rather than unbranded substitutes sold under borrowed model names.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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