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UGREEN HD104 HDMI Cable 20m Male to Male | 4K 30Hz, 10.2Gbps, Ethernet Channel, ARC, Gold-Plated Connectors
Twenty metres of unbroken copper for installers wiring auditoriums, sanctuaries, hotel conference venues and event stages — no repeaters, no couplers, no dropouts.
Condition: New
Note: price and availability are subject to change without prior notice
UGREEN HD104 HDMI Cable 20m Male to Male carries 4K video at 30Hz across 10.2Gbps of bandwidth, and it is now in stock at Mascom International for KSh 6,500, available at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Every unit arrives brand new and sealed in UGREEN retail packaging under model code 10112. Gold-plated 19-pin connectors, copper conductors and triple shielding hold picture and sound steady across the full 20-metre length. The UGREEN HD104 also carries an Ethernet channel, Audio Return Channel support and full HDCP compliance, so one line handles video, audio and copy-protected content from a single connection.
Boardrooms, churches, lecture halls, hotels and event AV crews across Kenya face the same problem: the laptop sits at a lectern while the projector hangs 15 metres away on the ceiling. Short 1.5-metre cables force awkward equipment placement, or push installers toward cheap extenders that drop signal mid-presentation. UGREEN HD104 removes that compromise entirely. Training managers, university lecturers, church media teams, hotel conference coordinators and home theatre owners run one continuous line from source to screen. Installers in Nairobi, Mombasa, Kisumu and Eldoret specify this length because a single cable has fewer failure points than a chain of adapters.
Unlike traditional electronics retailers in Kenya who stock unbranded 20-metre cables with thin conductors and no model number, Mascom International sells the UGREEN HD104 under its published specification with a 6-month warranty behind it. Users consistently report that generic long HDMI cables produce sparkle, dropouts or a blank screen past 10 metres, while the shielded copper build here holds through the full run. At Mascom International, we're seeing steady demand from AV installers fitting conference rooms and worship venues. Visit our Kimathi Street store to test the UGREEN HD104 on our display equipment, or order for countrywide delivery with payment on arrival.
Common Questions About the UGREEN HD104 HDMI Cable 20m
How far can an HDMI signal travel, and does 20 metres cross that limit?
Passive HDMI copper generally holds a clean 4K 30Hz signal to around 20 metres before active electronics become necessary. The UGREEN HD104 20m sits inside that window by design, carrying 3840 x 2160 at 30Hz across 10.2Gbps of bandwidth. Thicker copper conductors and three shielding layers do the work thinner cables cannot manage at this distance. At 1080p the same run carries 60Hz comfortably, with margin left over for audio and control signals.
Do I need a signal booster or repeater with this cable?
No. A 20-metre run sits within the range this cable was built to cover on its own, which is exactly why UGREEN produces the HD104 in this length. Boosters and repeaters add power requirements, extra connection points and another component that can fail during a live event. One continuous cable from source to display keeps the chain simple. Installers fitting boardrooms and church sanctuaries prefer a single uninterrupted run for precisely that reason.
Should I buy the 20-metre HD104 instead of the 15-metre version?
Measure the routed path first, then decide. If your source-to-screen route is under 13 metres, the 15-metre HD104 costs less and still leaves slack. Choose 20 metres when the cable must climb a wall, cross a ceiling void, then drop to a projector, because routed length always exceeds straight-line distance. Installers typically add 20 to 25 percent over the measured gap. Both lengths carry identical 4K 30Hz signalling, so you are buying reach rather than picture quality.
How do I work out whether 20 metres is enough for my room?
Measure the routed path, not the room. Run a tape from the source device up the wall, along the trunking or ceiling route, and down to the display, then add a metre at each end for slack. A boardroom 12 metres long often needs 18 metres of cable once vertical climbs are counted. Sanctuaries in Nairobi and Nakuru and hotel ballrooms almost always pass 15 metres. If your figure exceeds 20 metres, ask our team about longer options.
Does a 20-metre run add any delay to the picture or sound?
No delay you could ever notice. An HDMI signal travels at close to two-thirds the speed of light, so 20 metres adds roughly 100 nanoseconds. Lip-sync problems in long installations almost always come from audio processing inside a receiver or soundbar, never from cable length. If sound drifts behind the picture, adjust the audio delay setting on your TV or AV receiver rather than shortening the run.
How does the HD104 compare to a cheaper generic 20-metre HDMI cable?
Conductor quality and shielding are the difference. Generic long cables often use thin conductors with a single foil layer, which is why they show sparkle, flicker or a black screen past 10 metres. The UGREEN HD104 uses copper conductors wrapped in three shielding layers, blocking interference from nearby power cabling, fluorescent lighting and Wi-Fi routers. It also carries a published model code, 10112, so the specification is verifiable rather than assumed. Mascom International backs it with warranty coverage, which unbranded cables never carry.
Can I join two shorter cables with a coupler instead of buying 20 metres?
You can, but it rarely holds up. Every coupler adds an impedance mismatch and two extra contact points, which is where long installations most often fail. Two 10-metre cables joined mid-run frequently produce sparkle or intermittent blackouts that a single 20-metre length avoids. Couplers also end up hidden above ceilings, making faults slow to trace during a live event. Installers fitting conference rooms and worship venues buy the continuous length to remove that failure point.
Will the UGREEN HD104 support 4K gaming at 120Hz on PS5 or Xbox Series X?
No, and we would rather say so plainly than sell you the wrong cable. 4K at 120Hz needs HDMI 2.1 bandwidth of 48Gbps, far beyond what any 20-metre copper cable transmits without active electronics. The HD104 handles PS5 and Xbox Series X output at 4K 30Hz or 1080p 60Hz, which suits couch gaming on a projector across a large room. For 4K 120Hz gaming, use a short HDMI 2.1 cable and place the console near the display.
Is the UGREEN HD104 worth KSh 6,500 in Kenya's market?
For a 20-metre run, yes. Cable cost rises sharply with length because conductor gauge and shielding must increase to hold the signal, so a 20-metre cable is never priced like a 2-metre one. At KSh 6,500 you get a branded cable with a published specification, a 6-month warranty, and a Nairobi CBD store you can walk into if anything fails. Buyers throughout Kenya tell us the failed cheap cable they replaced cost them more in wasted installation time.
Technical Specifications
Video Signal and Resolution Support
- Resolution up to 3840 x 2160 at 30Hz, covering 4K presentations, signage playback and streamed film content
- Full HD 1920 x 1080 output at 60Hz for smoother motion when the source or display is 1080p
- Total bandwidth of 10.2Gbps, enough headroom for 4K video plus multi-channel audio on one line
- 48-bit Deep Color support produces smoother gradients in skies, shadows and stage lighting without visible banding
- 3D video signal pass-through for projectors and displays that still use frame-packed 3D content
- HDCP compliance allows playback of protected content from Blu-ray players, decoders and streaming boxes
Audio Formats and Return Channel Support
- Dolby TrueHD support carries lossless multi-channel soundtracks from Blu-ray discs to an AV receiver
- DTS-HD Master Audio support handles the second major lossless format used across film releases
- Multi-channel output up to 7.1 channels feeds home theatre receivers without a separate audio cable
- Audio Return Channel sends TV sound back down the same cable to a soundbar or receiver
- Audio and video sync correction keeps speech aligned with lip movement across the full 20-metre distance
Cable Construction and Interference Shielding
- Copper conductor core maintains signal strength across 20 metres where cheaper alloys lose voltage
- Triple shielding combines a grounded wire layer, aluminium foil wrap and outer braid against interference
- Shielding blocks electromagnetic noise from mains cabling, fluorescent tubes, routers and nearby AV equipment
- PVC outer jacket resists abrasion when routed through trunking, conduit or along wall skirting
- Flexible jacket construction allows routing around corners and through ceiling voids during installation
- Ethernet channel built into the cable lets compatible devices share a network link without separate cabling
Connector Build and Corrosion Resistance
- Standard 19-pin HDMI Type A male plugs on both ends fit full-size ports directly
- Gold plating on contact pins resists oxidation in Kenya's humid coastal and lakeside climates
- Corrosion resistance keeps the connection clean over years of repeated plugging and unplugging
- Moulded strain relief at each head protects the solder joints when the cable is pulled or bent
- Slim connector housings clear most trunking runs and recessed wall plates during installation
Device Compatibility Across Sources and Displays
- Works with laptops and desktops carrying full-size HDMI output, including Windows and macOS machines
- Connects PlayStation 4, PlayStation 5, Xbox One and Xbox Series consoles to projectors and TVs
- Supports projectors from Epson, BenQ, ViewSonic and Optoma commonly installed in Kenyan boardrooms
- Compatible with satellite decoders, Android TV boxes, Blu-ray players, DVD players and streaming sticks
- Feeds monitors, digital signage panels and TVs from every major brand sold in Kenya
- Mini and micro HDMI devices such as cameras need a separate adapter, stocked at Mascom International
Length, Routing and Installation Handling
- 20-metre length equals 65.6 feet, reaching from an AV rack to a ceiling projector in most halls
- Single continuous run removes the joins, couplers and repeaters that cause mid-event signal failure
- Black jacket blends into ceiling voids, trunking and dark equipment racks in commercial rooms
- Minimum bend radius of roughly 5 centimetres protects internal conductors during tight corner routing
- Pull the cable by its body rather than the connector head when threading through conduit
Package Contents
- UGREEN HD104 HDMI cable, 20 metres, male to male, black
- UGREEN retail packaging with product documentation and model code 10112
- 6-month Mascom International warranty card
Note:Nothing further is required to use the cable. Both ends terminate in standard full-size HDMI plugs, so most laptops, consoles, decoders, projectors and TVs connect directly. Mascom International stocks mini and micro HDMI adapters separately for cameras and compact devices.
Warranty
The UGREEN HD104 HDMI Cable 20m carries a 6-month Mascom International warranty on manufacturing defects under normal use. Coverage includes connector failure, internal conductor faults and signal loss not caused by physical damage. Our Nairobi CBD service desk handles claims directly, with testing done in store against known-working source and display equipment.
Where to Buy the UGREEN HD104 HDMI Cable 20m in Kenya
UGREEN HD104 HDMI Cable 20m is available now at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, and we will run the cable on our display equipment so you see a live 4K signal across the full length before you pay. Available in black, the standard UGREEN finish for this model.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International ships the UGREEN HD104 across all 47 Kenyan counties with pay-on-arrival delivery, so you only pay once the cable reaches you. Nairobi and its environs receive same-day delivery. All other major cities and towns, including Mombasa, Kisumu, Nakuru, Eldoret and Garissa, receive next-business-day delivery. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every cable is covered by the 6-month warranty stated above, with claims handled at our Nairobi CBD service desk. AV installers, church media teams and conference venues across Kenya rely on Mascom International for honest specifications, accurate pricing and stock that matches what the listing says.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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