Payment Methods
1. Lipa Na M-PESA
Paybill No.: 5450522
Account No.: M
2. Cash on delivery
3. Cash on collection
Samsung Galaxy S20 Battery Replacement | Original Grade | 4000mAh Capacity | Fitting Labour Included
Revive the compact phone you already trust, with expert hands doing the work in the heart of town.
Condition: New
Note: price and availability are subject to change without prior notice
Samsung Galaxy S20 battery replacement is in stock at Mascom International, priced at KSh 2,800 for a brand new original-grade 4000mAh cell plus the labour to fit it. Our technicians do the work at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, opening the back glass, removing the tired battery and installing the replacement in your own phone. The Samsung Galaxy S20 went on sale in March 2020 as a compact 6.2-inch phone with a 4000mAh battery and 25W wired charging. Years later, the screen and cameras often still look sharp while the battery struggles to reach the afternoon.
Built for university students, journalists, sales teams and mobile gamers across Kenya who like a phone that fits one hand, the Samsung Galaxy S20 still earns its place in many pockets. Its weak point today is stamina. Owners from Kilimani to Kasarani tell us their phone needs a top-up before lunch, turns warm during video calls, or dies without warning in the middle of a Lipa na M-Pesa payment. Fitting a fresh cell restores the rated 4000mAh capacity, so you keep your apps, photos and chats in the same device. No transfers, no fresh setup, and no learning another phone.
Plenty of repair stalls sell a cheap cell and leave the fitting to chance, while Mascom International installs an original-grade battery in a proper workshop and backs it with a 6-month warranty. The Samsung Galaxy S20 is only 7.9mm thick, so a careless fitting can bend the frame or damage the display that sits above the cell. At Mascom International, we're seeing steady demand for this service from owners who would rather spend KSh 2,800 than buy another phone. Confirm your model on WhatsApp, back up the Samsung Galaxy S20, and visit us during business hours.
Common Questions About the Samsung Galaxy S20 Battery Replacement
How much does a Samsung Galaxy S20 battery replacement cost in Kenya?
A Samsung Galaxy S20 battery replacement costs KSh 2,800 at Mascom International in Nairobi CBD, and that price includes fitting. You pay for the original-grade 4000mAh battery and the labour together, with no separate part fee. The Samsung Galaxy S20 FE battery service is also KSh 2,800, while the Samsung Galaxy S21 5G version costs KSh 2,900, which is KSh 100 more. Each fitting carries a 6-month warranty on the replacement battery, and the phone is tested in front of you at handover.
Is the Samsung Galaxy S20 battery the same as the Samsung Galaxy S20 FE battery?
No, the Samsung Galaxy S20 and the Samsung Galaxy S20 FE use different batteries, even though both services cost KSh 2,800 at Mascom International. The Samsung Galaxy S20 is the compact 6.2-inch model with a 4000mAh cell, while the Samsung Galaxy S20 FE is a larger, separate phone with its own battery shape. The two parts cannot be swapped safely, so check the phone's name under Settings, then About phone. If that screen shows FE, book the Samsung Galaxy S20 FE service instead.
Can a Samsung Galaxy S20 with a fresh battery last a full workday on Safaricom data?
A Samsung Galaxy S20 with a fresh 4000mAh battery can carry a normal workday of calls, WhatsApp and Safaricom data for most users. Heavy hotspot sharing during KPLC blackouts, or gaming on a long matatu ride along Thika Road, drains it faster. One simple habit helps: the 120Hz screen mode looks smoother but uses more charge, so switch to the standard 60Hz setting on busy days. Carry a power bank on trips to Nakuru or Eldoret, and avoid charging the phone in direct sun.
Why is my Samsung Galaxy S20 getting hot and shutting down early?
A Samsung Galaxy S20 that runs hot and shuts down early usually has a worn battery that cannot hold steady voltage under load. Voltage is the electrical push the cell supplies, and when it dips, the phone switches off even with charge showing. Heat makes this worse, because ageing lithium cells resist current and warm up as they work. If the back glass looks raised or the screen lifts, the cell is swelling, so stop charging and bring the phone to Mascom International. Mention any recent software update when you message us.
Can I still take my Samsung Galaxy S20 near water once the battery has been changed?
Take extra care, because a Samsung Galaxy S20 that has been opened should be treated as no longer water-resistant to its original IP68 rating. Changing the battery means lifting the Gorilla Glass 6 back, which breaks the factory adhesive seal. Mascom International refits the panel with fresh adhesive, but no repair workshop can recreate the factory sealing test. Keep the phone away from the pool, the beach at Diani and heavy downpours, and dry it quickly if it gets splashed.
Who should choose the Samsung Galaxy S20 battery replacement, and who should skip it?
The Samsung Galaxy S20 battery replacement suits owners who value the compact size and whose phone works well apart from weak charge. Students at JKUAT or USIU, and anyone who wants a small phone to keep going a while longer, get good value from it. Skip it if the screen is cracked or shows burn-in marks, because that repair should come first, and Mascom International offers screen replacement as well. Also skip it if the phone has been in water and now restarts on its own.
Does a Samsung Galaxy S20 still make sense as a daily phone after a battery swap?
A Samsung Galaxy S20 still makes sense as a daily phone after a battery swap if its camera, screen and speed meet your needs. It keeps a sharp 6.2-inch display with 1440 x 3200 resolution, a light 163g body and 25W wired charging. A KSh 2,800 battery is a small outlay compared with another handset. It makes less sense if the apps you depend on for banking, eCitizen or work no longer support its software version, so check those first.
Will wireless charging still work on my Samsung Galaxy S20 after the battery change?
Yes, wireless charging still works on your Samsung Galaxy S20 after the battery change, at up to 15W on a compatible Qi pad. Our technicians reconnect the charging coil before closing the back, then test it at the counter with you. Reverse wireless charging at 4.5W, which lets you top up earbuds or a watch from the phone's back, also remains. Wired charging stays at up to 25W with a USB Power Delivery charger, and compatible chargers are sold separately at Mascom International.
Technical Specifications
Power Cell Specification
- 4000mAh rated capacity — matches the capacity listed for this phone, returning the stamina it had when first unboxed.
- Lithium-ion construction — identical chemistry to the factory cell, so charging control inside the phone works as intended.
- Original-grade build — matched in size and connector to the factory part for a firm, level fit inside the body.
- Never used before — the cell comes from fresh stock with no wear carried over from another person's phone.
- Made for a 7.9mm frame — thin enough to sit beneath the glass without pushing upward on the display.
Which Phones It Fits
- Fits model numbers SM-G980F and SM-G980F/DS — the single-SIM and dual-SIM versions listed for this phone.
- Exynos 990 version covered — the chip used in the international version of this phone carried by most local owners.
- Not for the Samsung Galaxy S20 FE, Samsung Galaxy S20+ or Samsung Galaxy S20 Ultra — each uses its own battery shape.
- 5G versions checked before fitting — send the exact model number so we can confirm the matching part first.
- Model number found under Settings, then About phone — a screenshot sent on WhatsApp saves a wasted trip to town.
Charging and Power Sharing
- 25W wired charging using USB Power Delivery 3.0 — a common standard that lets charger and phone agree on speed.
- USB Type-C 3.2 port — not touched during the swap, so your existing cables and adapters keep working normally.
- 15W Qi wireless charging — supported on standard wireless pads once the coil is reconnected during fitting.
- 4.5W reverse wireless charging — share a little power with earbuds or a watch resting on the phone's back.
- Quality chargers advised — poorly made adapters can heat the cell and wear it out sooner than expected.
In-Store Installation Process
- Single KSh 2,800 price — covers removing the old cell, fitting the replacement and resealing the back panel.
- Fitted on site at Old Mutual Building — you drop off and collect the phone at our First Floor Room 4 counter.
- Old battery taken out and kept apart — worn cells are never placed inside another customer's phone.
- Back panel sealed with fresh adhesive — keeps fine dust and pocket debris away from the internal parts.
- Function check at handover — charging, calls, cameras and wireless charging are tested in front of you.
Pre-Handover Safety Steps
- Swelling check before opening — a puffed cell is lifted out gently so it does not crack the screen glass.
- Charging tested on our bench — the phone must take power from a charger before we return it to you.
- IP68 water resistance lapses after opening — the factory seal is broken by any battery work on the phone.
- 6-month battery warranty — covers manufacturing defects in the replacement part under normal daily use.
- Careful disposal of old cells — damaged lithium batteries are kept well away from household waste.
Compact Handset Overview
- 6.2-inch Dynamic AMOLED 2X display — a bright screen that stays easy to use with one hand on the move.
- 120Hz at FHD or 60Hz at QHD — FHD is full HD and QHD is sharper; the faster 120Hz mode drains more charge.
- 1440 x 3200 resolution — crisp text and photos, at the cost of extra power at the top setting.
- Gorilla Glass 6 with an aluminium frame — light materials that keep the whole phone at just 163g.
- 151.7 x 69.1 x 7.9mm body — pocket-friendly dimensions that the battery swap leaves exactly as they were.
Package Contents
Your Samsung Galaxy S20 battery replacement covers one original-grade 4000mAh battery, installed into your own phone by Mascom International technicians, with labour included in the KSh 2,800 price. You collect the phone sealed and tested rather than a spare part to fit yourself. There is no charger, cable or retail box with the service. Compatible 25W chargers and USB-C cables are sold separately at Mascom International if your current ones are worn out.
Warranty
Mascom International backs the Samsung Galaxy S20 with a 6-month warranty covering manufacturing defects in the replacement battery under normal use. Claims are taken at our Nairobi CBD service desk, so the technicians who fitted your battery are the ones who assess it.
Where to Buy the Samsung Galaxy S20 Battery Replacement in Kenya
Bring your Samsung Galaxy S20 to Mascom International at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Our doors are open Monday through Saturday, 9:00 AM to 7:00 PM, and you are welcome to test calls, charging and the cameras before leaving. Every colour is covered, from Cosmic Gray to Cloud Blue and Cloud Pink, because the battery goes inside your existing phone.
Send us your model number or any question first:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Chargers and accessories ordered with the service ship pay-on-arrival to all 47 counties. Orders reach Nairobi and its environs the same day, and Mombasa, Kisumu, Machakos, Thika and other major towns the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Each fitted battery is backed by the 6-month warranty above. Expect straight answers on specifications, fair and clear pricing before work starts, and dependable after-sales help from a physical store in the city centre.
Disclaimer: We can not guarantee that the information on this product is 100% correct
SOCIAL MEDIA