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Mercury Elite 2000U UPS | 2000VA 1200W Output | Built-in AVR | Four Universal Backup Sockets | Dual 12V 9AH Batteries
Made for small offices, cyber cafes, and CCTV cabinets that cannot afford a sudden shutdown when the grid drops out mid-shift.
Condition: New
Note: price and availability are subject to change without prior notice
Mercury Elite 2000U is now available at Mascom International for KSh 18,500, rated at 2000VA and 1200W with two 12V 9Ah batteries fitted inside. The Mercury Elite 2000U switches to battery within 2 to 6 milliseconds, fast enough that a desktop PC never reboots when Kenya Power drops. Built-in automatic voltage regulation holds output near 220V even when the incoming supply swings anywhere between 140V and 300V. Four universal rear sockets all carry backup. Collect the Mercury Elite 2000U at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, open Monday to Saturday, 9:00 AM to 7:00 PM.
Cyber cafe operators, chemists running point-of-sale tills, small accounting firms, CCTV installers, and home-based software developers face the same problem across Kenya: supply that cuts without warning and returns with a surge. Losing an unsaved QuickBooks entry is annoying. Losing a hard drive to a spike is expensive. The Mercury Elite 2000U sits between the wall socket and your equipment, holding the load on battery for roughly 40 minutes at a light 200W draw and shielding hardware from the dip-and-spike pattern that follows reconnection. It also accepts generator input, so estates and offices that switch to a genset stay covered.
Unlike other electronics retailers in Kenya, Mascom International publishes the numbers that matter on a UPS: 1200W of real output, 216 watt-hours of battery capacity, 6 to 8 hours to recharge to 90 percent, and 13.4kg of weight you should plan a shelf for. Buyers throughout Kenya tell us the cheaper 650VA units they bought first could not hold a desktop and monitor for more than five minutes. At Mascom International, we're seeing offices skip straight to 2000VA for that reason. Test the Mercury Elite 2000U on our counter in Nairobi CBD, or order it for pay-on-arrival delivery anywhere in the country.
Common Questions About the Mercury Elite 2000U
What can the Mercury Elite 2000U run during a Kenya Power blackout?
Its 1200W output covers a desktop tower, a monitor, a router, and a network switch at the same time, with headroom to spare. A typical office desktop draws 120W to 200W, a 24-inch monitor around 25W, and a Safaricom fibre router under 15W. That combination sits near 250W, roughly a fifth of capacity. Laser printers are the exception. Their heating element spikes past 800W and should stay on the wall socket, not the UPS.
How long does the Mercury Elite 2000U hold power once the lights go out?
Runtime depends entirely on load. The two 12V 9Ah batteries store about 216 watt-hours in total. At a light 200W draw you can expect roughly 35 to 40 minutes. Push it to 300W and that falls to about 25 minutes. Near 600W you get 10 to 15 minutes, enough to save open work and shut down cleanly. Mercury quotes 38 to 50 minutes, which reflects lighter loads than most Kenyan offices actually connect.
Does the Mercury Elite 2000U protect against Kenya's voltage fluctuations?
Yes, through built-in automatic voltage regulation, or AVR. AVR is a transformer stage that corrects incoming voltage without touching the batteries. The Mercury Elite 2000U accepts anything from 140V to 300V and still delivers close to 220V. That matters in areas like Industrial Area, Ruiru, and Kitengela where evening voltage sags. Without AVR, a UPS would jump to battery every time the supply dipped, draining the cells and shortening their working life.
Can the Mercury Elite 2000U run on a generator?
Yes. Mercury lists generator compatibility on the official spec sheet, and the wide 140V to 300V input window is why. Generator output wanders in both voltage and frequency, especially on smaller petrol sets during load changes. The unit auto-senses 50Hz or 60Hz, so it accepts either. Give the generator 20 to 30 seconds to settle before plugging in the UPS, and keep total connected load under 1200W so the changeover stays clean.
Is the Mercury Elite 2000U worth KSh 18,500 in Kenya's market?
For anything holding live data, yes. One damaged desktop power supply costs KSh 4,000 to KSh 8,000 to replace. One corrupted hard drive full of unbacked client files costs far more. Spread across a three-year service life, KSh 18,500 works out to roughly KSh 17 a day. Cheaper 650VA and 850VA units sell for KSh 6,000 to KSh 9,000, but they hold a single desktop for barely five minutes.
How do I know when the batteries need replacing?
The unit tells you through its front panel and buzzer. A red light with continuous sounding means a fault. Yellow flashing with a beep every 10 seconds is normal battery operation, while a beep every second means the charge is nearly gone. When a fully charged unit only holds five minutes at a load it used to carry for 30, the two 12V 9Ah cells are due for replacement.
Does the Mercury Elite 2000U work with a laptop, or only desktops?
It works with both, though laptops need it least. A laptop already carries an internal battery, so it survives an outage on its own. What the Mercury Elite 2000U adds is cover for everything around it: the fibre router, the external drive mid-write, the monitor, and the desk phone. Small offices commonly plug the router, switch, and CCTV recorder into it and leave laptops on the wall socket entirely.
What is the difference between this and a cheaper 1200VA UPS?
Capacity and runtime, both roughly double. A 1200VA unit typically delivers 600W to 720W and runs a single 7Ah battery. The Mercury Elite 2000U delivers 1200W from two 9Ah batteries, so it carries more devices and carries them longer. The practical dividing line is three or more connected devices, or any load above 500W. Below that, a 1200VA unit is the better spend, and Mascom International stocks those too.
How is the Mercury Elite 2000U set up before first use?
Charge it for 12 hours before the first use, as Mercury's manual instructs. Plug the input cord into a wall socket, switch on at the mains, and leave it charging with nothing connected. After that, connect equipment to the four rear universal sockets and press the front ON button. Recharging after an outage takes 6 to 8 hours to reach 90 percent. The unit weighs 13.4kg, so plan floor placement or a rated shelf.
Technical Specifications
Power Capacity and Load Handling
- Rated at 2000VA and 1200W of real output, enough for four desktop workstations or one heavy tower
- Power factor of 0.6 is why the 2000VA figure converts to 1200W of usable draw
- Overload above 110 percent on mains triggers fault mode after five minutes, protecting the internal components
- Overload above 120 percent on mains cuts out immediately, so a kettle plugged in by mistake shuts it down
- On battery, loads above 110 percent shut down after five seconds to preserve cell health
- Cold start runs equipment from battery with no mains present, useful during long estate outages
- Single-phase input through a fused socket, matching standard Kenyan domestic and small-office wiring
Automatic Voltage Regulation and Grid Protection
- Built-in AVR corrects incoming supply between 140V and 300V without drawing on the batteries
- Line interactive design keeps the regulation stage in circuit continuously, not only during outages
- Output holds 220VAC on mains and stays within plus or minus 10 percent on battery
- Auto-sensing frequency accepts 50Hz or 60Hz, covering Kenya's 50Hz grid and generator output alike
- Short circuit protection on mains combines a physical fuse with firmware; battery mode relies on firmware
- Overcharge and deep discharge protection stop the cells being cooked or flattened past recovery
- Generator compatible, so offices in Karen, Runda, and Athi River can run it behind a genset
Battery Configuration and Recharge Behaviour
- Two sealed 12V 9Ah batteries wired in series give 24V and about 216 watt-hours of stored capacity
- Charge current sits near 1A in normal mode, gentle enough to extend the working life of the cells
- Recharging to 90 percent takes 6 to 8 hours after a full discharge, so overnight is sufficient
- Mercury's manual requires 12 hours of initial charging before the first use, with no load connected
- Batteries are replaceable sealed lead-acid units, the same format stocked across Nairobi's electrical suppliers
- Expect roughly 35 to 40 minutes at 200W, 25 minutes at 300W, and 12 minutes near 600W
Output Sockets and Connected Equipment
- Four universal rear sockets accept UK three-pin, two-pin European, and flat American plugs without adapters
- All four sockets carry battery backup, unlike cheaper units that give surge-only cover on half of them
- Simulated sine wave on battery suits desktops, routers, monitors, and recorders; true sine wave on mains
- Sensitive audio gear and some medical equipment prefer true sine throughout, so verify before connecting those
- Optional USB or RJ11 communication port supports shutdown software on Windows, sold separately from the unit
- Keep laser printers off the UPS entirely, since their fuser draws over 800W in short bursts
Front Panel Indicators and Alarm Signals
- Green steady light confirms mains operation with the batteries charging quietly in the background
- Yellow flashing light means the unit has transferred to battery and the outage clock is running
- Red steady light signals a fault, paired with a continuous buzzer that is hard to ignore
- Battery mode beeps once every 10 seconds, a quiet reminder rather than an alarm
- Low battery beeps every second, giving you a clear window to save files and shut down
- Overload beeps twice a second, telling you to unplug something before the unit protects itself
Build Dimensions and Operating Environment
- Measures 390mm wide, 125mm deep, and 225mm tall, sitting neatly beside a desktop tower
- Weighs 13.4kg, so floor placement or a rated shelf beats a flimsy desk drawer
- Operating temperature range of 0 to 40 degrees Celsius covers Nairobi, Mombasa, and Lodwar conditions
- Handles 0 to 90 percent non-condensing humidity, relevant for coastal offices in Mombasa and Malindi
- Operating noise stays under 45dB, quiet enough for a shared office or a consulting room
- Transfer time of 2 to 6 milliseconds, 10ms worst case, keeps desktops running through the switch
Package Contents
- Mercury Elite 2000U unit with two 12V 9Ah batteries already fitted internally
- Input power cord for Kenya's three-pin Type G wall sockets
- User manual covering installation, the 12-hour first charge, and alarm code meanings
- Mascom International receipt and warranty card
Note: the USB and RJ11 monitoring cable is an optional accessory on this model and is not part of the standard retail box. Mascom International sources it on request.
24 Months Warranty
Mascom International backs the Mercury Elite 2000U with a 24-month warranty covering manufacturing defects on the unit under normal use. The two internal batteries carry 6 months of coverage, standard across sealed lead-acid cells that wear with every discharge cycle. Our Nairobi CBD service desk handles claims directly, so you never ship the unit back to a distributor.
Where to Buy the Mercury Elite 2000U in Kenya
Mercury Elite 2000U is in stock at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, plug a desktop into the unit at our counter, and watch the transfer happen before you buy. The unit comes in Mercury's standard black casing, the only finish offered on this model.
Order through any of the following:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Mascom International delivers the Mercury Elite 2000U across all 47 Kenyan counties with pay-on-arrival delivery. You inspect the unit and pay only when it reaches you. Nairobi and its environs receive same-day delivery. All other major cities and towns, including Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, and Garissa, receive next-business-day delivery. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every unit leaves our counter tested on load and covered by the 24-month warranty above.
Our Nairobi CBD service desk handles battery replacement and after-sales support directly. Buyers across Kenya rely on Mascom International for honest capacity figures, current Nairobi pricing, and backing that continues long after the sale.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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