JBL Tune 500BT | 32mm Pure Bass Drivers | 16hr Wireless Playback | Bluetooth Multipoint | Foldable On-Ear

Budget-friendly cordless headphones combining punchy low-end sound, all-day comfort, and rapid recharging for Kenya's students, matatu riders, and casual music fans


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Note: price and availability are subject to change without prior notice



JBL Tune 500BT is now available at Mascom International for KSh 4,500 at our Old Mutual Building location, First Floor Room 4, Kimathi Street, Nairobi CBD. The JBL Tune 500BT is a wireless on-ear headphone built around 32mm dynamic drivers with JBL Pure Bass tuning, Bluetooth 4.1 wireless connection, multipoint pairing across two devices, and a foldable 155-gram frame. Battery life reaches 16 hours of continuous playback, while a 5-minute quick charge produces 1 hour of listening and a full recharge takes 2 hours. The JBL Tune 500BT is in stock now for in-store collection or countrywide pay-on-arrival delivery.

Built for university students at Kenyatta University, USIU, and Daystar, daily commuters riding Thika Road and Ngong Road matatus, and casual listeners who want reliable wireless sound without a heavy price tag, the JBL Tune 500BT solves a common problem. Cheap Bluetooth headphones often die within a few hours, tangle you in cords, or lock you to a single device. Most budget headphones under KSh 5,000 ship with weak 6-hour batteries, skip multipoint pairing, and carry poor calling microphones. The JBL Tune 500BT closes those gaps with a 16-hour battery, two-device switching, and a built-in mic for hands-free calls.

At Mascom International, we're seeing buyers cross-shop the JBL Tune 500BT against the Sony WH-CH520 and the newer JBL Tune 500BT. Where some rivals stretch battery higher, the Tune 500BT holds its ground on the recognisable JBL Pure Bass tuning and a foldable build that survives daily bag storage. Users consistently report the headphones lasting a full workday and folding flat for the ride home. Unlike other electronics retailers in Kenya, Mascom International lets you test the fit and sound in person before buying. Visit our Nairobi CBD showroom, or call +254 708 852 521 for pay-on-arrival delivery to any of Kenya's 47 counties.

Common Questions About the JBL Tune 500BT

How long does the JBL Tune 500BT battery actually last in daily use?
The JBL Tune 500BT runs up to 16 hours of continuous wireless playback from its 300mAh battery, which covers roughly two to three days of typical commute and study listening before a recharge. A full charge from empty takes about 2 hours through the included cable. When you are running low, a 5-minute quick charge adds 1 hour of playback, which is enough to cover a matatu ride from Juja to town. The connected phone displays the remaining battery percentage on screen.

Does the JBL Tune 500BT connect to two devices at the same time?
Yes, the JBL Tune 500BT supports multipoint pairing, connecting to two Bluetooth devices at once so you can move between them without re-pairing. A common setup pairs your phone and your laptop together. If a call comes in on the phone while you watch a video on the laptop, the headphones switch over so you never miss the call. Bluetooth 4.1 holds a stable connection across roughly 10 metres in open rooms, covering most Kenyan apartment and office layouts.

How good is the sound quality and bass on the JBL Tune 500BT?
The JBL Tune 500BT carries 32mm dynamic drivers tuned with JBL Pure Bass, the same low-end character JBL uses across its wider range. Bass sits forward in the mix, which suits Afrobeat, gengetone, amapiano, hip-hop, and modern pop. The frequency response spans 20Hz to 20kHz, covering the full audible range. Mids and highs step back slightly behind the bass, a deliberate choice for listeners who want stronger lows. The closed-back on-ear cups also block a fair amount of outside noise on busy streets.

Can I use the JBL Tune 500BT for calls on Zoom, WhatsApp, and Teams?
The JBL Tune 500BT includes a built-in microphone with a 1-button remote for answering, ending, and rejecting calls straight from the earcup. It handles voice and video calls on WhatsApp, Zoom, Microsoft Teams, and Google Meet clearly in quiet rooms, though it picks up some background noise in loud spaces since it has no active noise cancellation. The same button activates Siri or Google Assistant. For home-office calls and quick catch-ups between classes, the mic quality is solid at this price.

Does the JBL Tune 500BT charge with USB-C or Micro-USB?
The JBL Tune 500BT charges through Micro-USB, not the newer USB-C standard, since this model comes from an earlier JBL range. A Micro-USB charging cable ships in the box, and any standard 5V phone charger tops it up in about 2 hours. We flag this openly so you know to keep a Micro-USB cable handy rather than assuming USB-C. The trade-off keeps the price low at KSh 4,500 while still giving you 16-hour battery and the 5-minute quick-charge feature.

Is the JBL Tune 500BT comfortable to wear for long listening sessions?
The JBL Tune 500BT weighs just 155 grams with soft ear cushions and a padded headband, making it light enough for hours of study or back-to-back calls. The on-ear cups swivel and fold flat, so the headphones tuck into a laptop bag or backpack without taking up space. The clamping fit is firm, which keeps them secure during a brisk walk or a jog but can feel tight over very long stretches. Loosening the headband and taking short breaks helps on all-day sessions.

What is included in the JBL Tune 500BT box?
The JBL Tune 500BT box includes the headphones, a Micro-USB charging cable, a quick-start guide, and warranty documentation. JBL does not include a wall adapter, so any standard 5V USB charger you already own handles charging. There is no 3.5mm cable because the Tune 500BT is a wireless-only model with no headphone jack for wired listening. The headphones come in four colours, and Mascom International confirms current stock colours when you order by phone or in person.

Is the JBL Tune 500BT worth KSh 4,500 in Kenya's headphone market?
The JBL Tune 500BT at KSh 4,500 gives you a trusted JBL name, 16-hour battery, multipoint pairing, and JBL Pure Bass tuning at a price where many rivals cut corners. Comparable branded wireless on-ear headphones in Nairobi often run between KSh 5,500 and KSh 8,000. At Mascom International, we're witnessing steady demand from students and commuters who want a dependable, foldable headphone without paying a top-tier price. The 12-month warranty and in-store testing further protect what you spend.

Technical Specifications

Audio Hardware and Sound Character
  • 32mm dynamic drivers reproduce the JBL Pure Bass tuning heard across JBL's headphone and speaker range
  • Frequency response spans 20Hz to 20kHz, covering the full range the human ear can detect
  • Bass-forward tuning suits Afrobeat, amapiano, gengetone, hip-hop, and modern pop played daily in Kenya
  • Closed-back on-ear cups block a fair share of ambient street and matatu noise without active cancellation
  • Tuning favours strong low-end punch over neutral studio flatness, matching mainstream listening tastes
  • Sound stays clear at moderate volume, with detail suited to videos, audiobooks, and podcasts
Wireless Connectivity and Range
  • Bluetooth 4.1 connection covers roughly 10 metres of open range across typical Kenyan homes and offices
  • Multipoint pairing links two devices at once, switching audio between a phone and a laptop automatically
  • Supported profiles include A2DP for music, AVRCP for playback control, and HFP and HSP for calls
  • Automatic call switching pauses laptop video and routes an incoming phone call to the headphones
  • No 3.5mm audio jack is present, so the Tune 500BT works wirelessly only with no wired backup option
  • Pairing takes seconds through a single power-button hold, with an LED confirming the connection status
Battery Life and Charging
  • 300mAh lithium-polymer battery runs up to 16 hours of continuous wireless playback on a single charge
  • Full recharge from empty takes about 2 hours through the included Micro-USB cable and any 5V charger
  • A 5-minute quick charge adds 1 hour of playback, useful when you forget to charge overnight
  • Battery percentage displays on the connected phone or tablet screen for easy monitoring during the day
  • Micro-USB charging port means an older cable rather than USB-C, so keep a compatible cable handy
  • Sixteen hours covers two to three days of commute and study listening before the next top-up
Build Quality and Comfort
  • 155-gram lightweight frame reduces neck and head strain during long study or work sessions
  • Foldable hinge collapses the headphones into a compact shape for laptop bags and daily backpacks
  • Swivelling on-ear cups adjust to different head shapes and lie flat for storage between uses
  • Soft ear cushions and a padded headband stay comfortable across back-to-back calls and lecture blocks
  • Firm clamping fit keeps the headphones secure during walks and light jogs through Nairobi streets
  • Available in four colour options, with Mascom International confirming current stock at the time of order
Controls and Voice Assistant
  • Multifunction button on the earcup handles play, pause, call answer, call reject, and voice assistant
  • Separate volume and track buttons let you skip songs and adjust loudness without touching your phone
  • Built-in microphone captures clear voice for WhatsApp, Zoom, Teams, and Google Meet in quiet rooms
  • One button press wakes Siri or Google Assistant for hands-free searches, reminders, and navigation
  • LED indicator shows power, pairing, and connection status through steady and flashing blue light
  • Physical buttons give tactile feedback, making control easy without looking down at the earcups
Package Content
  1. JBL Tune 500BT wireless on-ear headphones in chosen colour
  2. Micro-USB charging cable
  3. Quick-start guide
  4. Warranty and safety documentation
Note: JBL does not include a wall adapter in the box. Any standard 5V USB charger handles a full charge in about 2 hours. The Tune 500BT is wireless only and ships without a 3.5mm cable, as it has no headphone jack. Mascom International confirms available colours from Black, Blue, White, and Pink when you order.

Warranty
The JBL Tune 500BT carries a 12-month Mascom International warranty covering manufacturing defects under normal use. Our Nairobi CBD service desk handles warranty claims directly without sending units overseas, so support stays close and turnaround stays quick for customers across Kenya.

Where to Buy the JBL Tune 500BT in Kenya
JBL Tune 500BT is available now at Mascom International, located at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Walk in Monday through Saturday, 9:00 AM to 7:00 PM, to test the JBL Tune 500BT fit and sound before you buy. Available colours: Black, Blue, White, and Pink, subject to current stock.

Three ways to order:
  • Call +254 708 852 521
  • Email info@mascomintl.com
  • Order through www.mascomintl.com
Mascom International ships the JBL Tune 500BT across all 47 Kenyan counties with pay-on-arrival delivery, so you only pay when the headphones reach you. Nairobi and its environs receive same-day delivery, while Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, and other major towns receive delivery within 1 business day. A small number of far-flung counties receive delivery within 2 to 3 business days.

The JBL Tune 500BT carries a 12-month Mascom International warranty covering manufacturing defects, backed by our Nairobi CBD service desk. Buyers across Kenya rely on Mascom International for honest specifications, current market pricing, and direct after-sales support on every headphone we stock.


Disclaimer: We can not guarantee that the information on this product is 100% correct


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