Itel 2165 | 1.77-inch Display | 1000mAh Removable Battery | Dual SIM | Wireless FM Radio
Rugged bar handset offering about 177 hours of standby, an automatic recorder and quick speed keys.
Condition: New
Note: price and availability are subject to change without prior notice
Mascom International stocks the Itel 2165 at KSh 1,700, brand new and sealed, a 2G keypad phone with a 1.77-inch QVGA screen and a 1000mAh removable battery. Retailers list the Itel 2165 at about 9.5 hours of talk time and up to 177 hours on standby, which is roughly a week between charges for light users. It holds two SIM cards on GSM 900 and 1800, plays wireless FM radio, records calls automatically and supports microSD cards up to 32GB. Collect yours from the first floor of Old Mutual Building on Kimathi Street, Nairobi CBD, or order it for delivery.
Built for buyers who want a phone that lasts for days and asks nothing of them, the Itel 2165 covers calls, texts, radio and mobile money in a solid bar shape. Parents buy it for young students who need to call home after school without carrying an expensive smartphone. Families send it to grandparents upcountry, where charging points can be far apart and a week of standby matters. Watchmen, farm workers and casual labourers like that it slips into a pocket and keeps going through long shifts. Speed dial puts the most important numbers one button away.
Unlike other electronics retailers in Kenya that leave buyers guessing about stock, Mascom International confirms every Itel 2165 colour on WhatsApp before you travel or pay. Buyers throughout Kenya report that this model is the one they pick when the job is simple: calls, SMS and long battery life on a tight budget. At KSh 1,700, the Itel 2165 costs KSh 200 less than the Itel 2167 and KSh 100 more than the Itel 2163. Every unit carries a 12-month warranty. Walk in to test the keys, or order now for pay-on-arrival delivery anywhere in the country.
Common Questions About the Itel 2165
What is the Itel 2165 price in Kenya?
The Itel 2165 sells for KSh 1,700 at Mascom International in Nairobi CBD, brand new and sealed in its retail box. For that amount you get the handset, a removable 1000mAh battery, a charger and a 12-month warranty covering manufacturing defects. You pay only when the phone reaches you, because every delivery is pay-on-arrival. The Itel 2167 costs KSh 200 more and adds Type-C charging and a camera, while the Itel 2163 costs KSh 100 less.
How long does the Itel 2165 battery last on one charge?
Retailers rate the Itel 2165 at about 9.5 hours of talk time and about 177 hours of standby from its 1000mAh battery. Those 177 hours work out to just over seven days if the phone sits mostly idle. Heavy callers who talk for two or three hours a day should expect to charge every few days instead. Real results depend on signal strength, since a phone searching for a weak network uses more power than one with full bars.
Should I buy the Itel 2165 or pay KSh 200 more for the Itel 2167?
The Itel 2165 costs KSh 1,700 and the Itel 2167 costs KSh 1,900, and both share a 1.77-inch screen, a 1000mAh removable battery and dual SIM on 2G. The extra KSh 200 buys features listed for the Itel 2167 that the Itel 2165 spec sheet does not include: USB Type-C charging, a VGA camera, Bluetooth, a bright torch and a 3.5mm jack. Choose the Itel 2165 for calls, radio and battery life at the lower price. Choose the Itel 2167 if you want those extras.
Will the Itel 2165 work on Safaricom, Airtel and Telkom lines?
Yes, the Itel 2165 works on Safaricom, Airtel and Telkom because it uses the GSM 900 and 1800 bands that all three run for 2G voice and SMS. You can put any two of these SIM cards in the phone at once. That makes it easy to keep a Safaricom line for M-Pesa on *334# and an Airtel line for cheaper calls. Mobile money, airtime purchases and balance checks all run through USSD codes, with no internet bundle needed.
Is the Itel 2165 a good first phone for a school child?
The Itel 2165 is a sensible first phone for a young student because it does calls and SMS only, with no social media or internet apps. Parents can set their own numbers on speed dial, so the child holds one key to reach home. At KSh 1,700, losing it on a school matatu hurts far less than losing a smartphone. Automatic call recording also lets parents replay important calls later. Check your school's rules first, since many Kenyan schools limit phones on campus.
What does 4MB of storage mean on the Itel 2165?
The Itel 2165 has 4MB of RAM and 4MB of built-in storage, which is enough for its keypad system, contacts, messages and settings. That space is far too small for music or many recordings, so a microSD card is the answer. The Itel 2165 accepts cards up to 32GB, and a 32GB card holds about 8,000 songs at roughly 4MB each. With a card inserted, automatic call recordings have plenty of room to build up over months.
Is the Itel 2165 tough enough for outdoor work?
The Itel 2165 uses a rugged bar design with no hinge, slider or large glass screen, so there are fewer parts to crack or work loose. That shape suits farm work, construction sites and security shifts where a phone lives in a pocket all day. It does not carry an official water or dust resistance rating, so keep it dry in heavy rain. If the battery wears out after long use, you can replace it yourself without opening the phone.
Who should buy the Itel 2165 and who should skip it?
The Itel 2165 is for buyers who want calls, SMS, radio and long standby for KSh 1,700, well below the cost of any smartphone. It fits a child, a grandparent or a worker who needs a spare line. Skip it if you want a camera, Bluetooth or WhatsApp. For a camera and Type-C at KSh 1,900, the Itel 2167 is the better fit, and for WhatsApp, the Itel A100c at KSh 8,300 is in stock at Mascom International.
Technical Specifications
Display
- 1.77-inch colour screen — sized for a single hand and a small pocket, with room for a short message or a contact card.
- QVGA resolution — enough sharpness for large menu icons, caller names and the clock on the standby screen.
- The small screen is one reason the standby figure runs to days rather than hours, because it uses little power.
- Bright, simple screen layout shows signal bars for both SIM cards so you can see which line has coverage.
- Physical keys under the screen let you dial by feel, which helps older users and anyone working outdoors.
Processor and Software
- Runs Itel's lightweight keypad operating system — it starts up and opens menus without the delays of a busy smartphone.
- 4MB of RAM — the working memory the phone uses while running, sized for one simple task at a time.
- No app store and no background apps, so there is nothing to update, no pop-ups and no hidden data use.
- Menus for contacts, messages, call logs, radio and settings sit a few button presses from the home screen.
- The phone does not run WhatsApp, Facebook or other internet apps, which keeps it simple for first-time users.
Memory and Storage
- 4MB of built-in storage — space for the phone's system, your contacts, SMS messages and settings.
- microSD slot supports cards up to 32GB, the way to add room for music and call recordings.
- A 32GB card holds about 8,000 MP3 songs at roughly 4MB each, more than most users ever fill.
- An 8GB card is often enough for months of recorded calls plus a playlist for the radio breaks.
- Contacts can live on either SIM card, so they transfer when you move that SIM to another phone.
Radio and Built-in Tools
- Wireless FM radio — tunes stations through the loudspeaker without needing earphones plugged in as an aerial.
- FM radio listening uses no airtime and no data bundle, so news and music cost nothing to play.
- Auto call recorder — saves calls automatically once switched on, useful for orders, deliveries and agreements made by phone.
- Speed dial — link your most important contacts to number keys, then hold a key to call that person.
- Rugged bar body with no moving parts, built for pockets, bags and daily handling rather than delicate use.
Battery and Charging
- 1000mAh removable battery — the power store that clips into the back, replaceable without tools when it ages.
- About 9.5 hours of talk time, as listed by retailers, enough for long days of calls with customers.
- About 177 hours of standby, as listed by retailers, which is just over seven days when the phone sits mostly idle.
- A charged spare battery can be swapped in within seconds, handy when there is no socket nearby.
- Charger included in the box, so the phone is ready to charge from any standard wall socket on day one.
Connectivity
- Dual SIM — hold two phone numbers in one handset and switch between them for calls and texts.
- GSM 900 and 1800 MHz — the 2G bands that Safaricom, Airtel and Telkom use for voice calls and SMS.
- Calls, SMS and USSD codes all run over 2G, with no data bundle needed for any of them.
- 2G only, with no 4G — this phone is built for voice and text, not mobile internet.
- No internet apps means no surprise data charges, a good fit for children and older relatives on prepaid lines.
Package Contents
Your Itel 2165 arrives sealed, exactly as it left the factory. The box holds the Itel 2165 handset, the 1000mAh removable battery and a charger. Fit the battery, insert one or two SIM cards and the phone is ready for its first call. A microSD card is not included, so add one if you plan to store music or keep call recordings for a long time. Earphones are not part of the package either.
Warranty
The Itel 2165 ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Bring the phone and your receipt to our Nairobi CBD service desk for any claim. Damage from drops, water or misuse is not covered.
Buying the Itel 2165 from Mascom International
You can pick up the Itel 2165 at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. Our doors are open Monday through Saturday, 9:00 AM to 7:00 PM, and staff will gladly let you press the keys and tune the radio before buying. Choose from black, grey and blue, and confirm the colour you want on WhatsApp first.
Get in touch through any of these channels:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Delivery is pay-on-arrival to all 47 counties. Customers in Nairobi and its environs receive their order the same day. Buyers in Nyeri, Kakamega, Machakos, Kisii, Meru and other major towns get delivery within 1 business day, ideal when the phone is a gift for a relative far from the city. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Your purchase is covered by the 12-month warranty described above. We stand behind honest specifications, accurate pricing and after-sales help from a real shop you can walk into.
Disclaimer: We can not guarantee that the information on this product is 100% correct

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