Payment Methods
1. Lipa Na M-PESA
Paybill No.: 5450522
Account No.: M
2. Cash on delivery
3. Cash on collection
Itel 2163 | 1.8-inch Display | 1000mAh Removable Battery | Dual SIM | Wireless FM Radio
A no-camera keypad handset with automatic call recording, a bright torch and room for two thousand contacts.
Condition: New
Note: price and availability are subject to change without prior notice
Itel 2163 is available at Mascom International for KSh 1,600, brand new and sealed, with a 1.8-inch colour screen, dual SIM 2G support, a 1000mAh removable battery and wireless FM radio. The Itel 2163 is a straightforward keypad phone made for calls, SMS and mobile money menus rather than apps. It records calls automatically, stores up to 2,000 contacts in its phonebook and takes a microSD card of up to 32GB for music. You can pick one up at our shop in the Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order it for delivery anywhere in Kenya.
Built for people who need a phone that simply works, the Itel 2163 suits elderly relatives upcountry, parents buying a first phone for a young student, market traders and boda boda riders. Many buyers already own a smartphone but want a second handset that keeps calls going when the main phone dies during a KPLC power cut. A costly smartphone makes a poor backup because it needs daily charging and careful handling. The Itel 2163 answers with a modest battery that only has to run a small screen and voice calls, plus a keypad anyone can learn in minutes. Its torch also helps on dark paths at night.
Where most Nairobi electronics shops sell unboxed keypad phones of unclear origin, Mascom International sells the Itel 2163 sealed, with a receipt and a 12-month warranty. Customers across Nairobi tell us they often buy keypad phones in pairs, one for themselves and one for a parent in the village. Against the Itel 2165 at KSh 1,700, the Itel 2163 saves KSh 100 while keeping a similar screen size and the same 1000mAh battery capacity. Visit the Kimathi Street store to try the keypad and the radio, or order on WhatsApp and pay only when the phone reaches your door.
Common Questions About the Itel 2163
How much is the Itel 2163 in Kenya?
The Itel 2163 costs KSh 1,600 brand new and sealed at Mascom International on Kimathi Street, Nairobi CBD. That price covers the handset, the 1000mAh removable battery and a charger in the box, plus a 12-month warranty against manufacturing defects. Delivery is pay-on-arrival, so you pay in cash or by M-Pesa only once the phone is in your hands. For comparison, the Itel 2165 sits KSh 100 higher at KSh 1,700, and the 4G Itel 8010 also sells for KSh 1,700.
Should I buy the Itel 2163 or the 4G Itel 8010?
Choose the Itel 8010 if you want a 4G phone; choose the Itel 2163 if you want automatic call recording at the lower price. The Itel 8010 costs KSh 100 more and adds 4G LTE, a 2.0-inch screen and a quad LED torch. The Itel 2163 is a 2G phone, but it records calls on its own and accepts a 32GB memory card for music. Buyers who mainly call, text and dial mobile money menus will find the Itel 2163 covers everything they need.
Does the Itel 2163 work on Safaricom, Airtel and Telkom?
Yes, the Itel 2163 works on Safaricom, Airtel Kenya and Telkom for voice calls, SMS and USSD menus. It uses the GSM 900 and 1800 MHz 2G bands, which carry everyday calls and texts on Kenyan networks. With two SIM slots, you can keep a Safaricom line for M-Pesa and an Airtel or Telkom line for cheaper calls or bundles. Note that it is a 2G handset, so it does not support 4G calling or mobile data for apps.
Can I send money with M-Pesa on the Itel 2163?
Yes, M-Pesa works on the Itel 2163 through the SIM toolkit menu or by dialling *334# on a Safaricom line. You can send money, pay bills, buy airtime and use Lipa na M-Pesa till numbers, exactly as on any other phone. Because the menus are text based, they load quickly even where the signal is weak. Many market traders keep the Itel 2163 as a dedicated money phone, separate from the smartphone they use for WhatsApp and social media.
How does automatic call recording work on the Itel 2163?
The Itel 2163 can save every call automatically once you switch the recording setting on, with no button to press during the conversation. This helps traders confirm orders, landlords keep track of tenant agreements and field workers record instructions from a supervisor. A microSD card of up to 32GB gives room for recordings alongside your music. As good practice, tell the other person when a call is being recorded, especially in business dealings.
How long does the Itel 2163 battery last during power cuts?
The Itel 2163 uses a 1000mAh removable battery, and itel has not published a talk-time figure we can quote for this model. Real use depends on how many calls you make, your signal strength and how long the radio and torch stay on. A 2G keypad phone with a small screen draws far less power than a smartphone. Because the battery is removable, a worn one can be replaced later, and frequent travellers can carry a charged spare.
Is the Itel 2163 a good phone for an elderly parent?
Yes, the Itel 2163 suits older users because it has a physical keypad, simple menus and loud polyphonic ringtones that are easy to hear. There is no touchscreen to confuse or crack, and the multi-language menu lets the phone be set to the language your parent reads best. The wireless FM radio plays news and church programmes without earphones. Buyers often send it to relatives in Nyeri, Kakamega or Machakos who want a phone that just rings and works.
Who should buy the Itel 2163, and who should skip it?
Buy the Itel 2163 if you need a low-cost phone for calls, SMS, M-Pesa, radio and a torch, or a backup handset for power cuts. Skip it if you need WhatsApp, a camera, banking apps or eCitizen access, because it cannot run apps. For those needs, the Itel A100c at KSh 8,300 or the Itel A90 at KSh 10,300, both in stock at Mascom International, are the better fit. If you want a keypad phone on 4G, choose the Itel 8010 instead.
Technical Specifications
Display
- 1.8-inch TFT colour screen — large enough to read contact names, SMS and mobile money messages without strain.
- 128 x 160 pixel resolution — clear enough for menus, the clock and caller names on a keypad phone.
- TFT panel — a common, low-cost screen type that keeps the price down and draws little power.
- Compact screen size keeps the whole handset small, so it slips into a shirt pocket or small handbag.
- Physical keypad below the screen — no touchscreen to crack, smudge or misread when fingers are wet.
Processor and Software
- Runs itel's lightweight keypad operating system, built for calls, SMS and USSD menus rather than apps.
- Simple menu layout lets a first-time user find contacts, messages and the radio within a few key presses.
- Multi-language menu support — the phone can be set to the language its owner reads most comfortably.
- Built-in MP3 player — plays songs saved on a memory card without installing anything.
- Automatic call recording setting — saves calls without pressing a button during the conversation.
Memory and Storage
- Phonebook holds up to 2,000 contacts — room for every customer, relative and supplier on one handset.
- microSD card slot supports cards of up to 32GB, for music, recorded calls and saved radio programmes.
- 32GB is the largest card the slot accepts, so buy a card of that size or smaller to avoid read errors.
- Memory card is not included in the box; compatible microSD cards are sold separately at Mascom International.
- Keeping music and recordings on the card leaves the phone free to handle contacts, messages and call logs.
Torch, Radio and Built-in Tools
- Bright built-in torch — lights a path, a door lock or a stall after dark with one key press.
- Wireless FM radio — listen without plugging in earphones, so the phone works as a pocket radio.
- FM recording — save a news bulletin, sermon or talk show and play it back later.
- No camera — keeps the cost low and suits schools, offices and sites where camera phones are restricted.
- 3.5mm headphone jack — plug in any standard wired earphones for private listening to radio or music.
Battery and Charging
- 1000mAh battery — enough capacity for a small screen and 2G voice calls, with no apps draining it.
- Removable back cover and battery — a worn battery can be swapped in seconds, extending the phone's working life.
- Charger included in the box, so the phone is ready to use on day one with no extra purchase.
- Owners who travel can carry a charged spare battery and swap it in when the first one runs low.
- Actual hours depend on call volume, signal strength and radio use, since itel publishes no talk-time figure here.
Connectivity
- Dual SIM — two lines in one handset, for example one for work and one for family.
- GSM 900 and 1800 MHz 2G bands — the frequencies that carry voice calls and SMS on Kenyan networks.
- Bluetooth — connect a wireless headset for hands-free calls while walking or working.
- Full USSD and SMS support, so balance checks, bundle menus and mobile money codes work normally.
- 2G only, with no mobile data for apps — calls, texts and menus are the focus of this phone.
Package Contents
The Itel 2163 arrives sealed in its retail box with three items: the handset, the 1000mAh removable battery and a charger. That is everything needed to insert your SIM cards, charge up and start calling on the first day. A microSD card is not included, so add one at the counter if you plan to store music or call recordings. Colours are black and blue; confirm the colour in stock on WhatsApp before you order.
Warranty
The Itel 2163 ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use, such as a faulty keypad, screen, charging circuit or SIM slot. Claims are handled at our Nairobi CBD service desk, so bring the phone and your receipt to the Kimathi Street store.
Where to Buy the Itel 2163 in Kenya
The Itel 2163 is in stock at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We are open Monday through Saturday, 9:00 AM to 7:00 PM, and you are welcome to come in, press the keys, test the torch and tune the radio before paying. It comes in black and blue, and our team will confirm the colour available when you message us.
To order, ask a question or reserve a unit, reach us here:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
We deliver pay-on-arrival to all 47 counties, so you pay only after checking the phone. Orders within Nairobi and its environs arrive the same day, and buyers in Nakuru, Kisumu, Eldoret, Nyeri and Meru receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every unit is backed by the 12-month warranty above. When you buy from Mascom International, you get honest specifications, the price you see with no hidden charges, and a real store on Kimathi Street that stands behind the phone after the sale.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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