Hisense AUC-24HR4SJA | 24000 BTU Ceiling Cassette | Heat Pump Cooling and Heating | Four-Way Airflow | Wireless Remote Control
Even temperature for busy restaurants, salons and church halls of roughly 35 to 50 square metres.
Condition: New
Note: price and availability are subject to change without prior notice
Hisense AUC-24HR4SJA is now in stock at Mascom International for KSh 154,000, a brand new and sealed 24,000 BTU ceiling cassette split system paired with the AUW-24H4SF outdoor unit. The Hisense AUC-24HR4SJA both cools and heats, sending conditioned air out through four outlets at once instead of one narrow stream. Its 24,000 BTU rating equals about 7.0 kW, or two tons of refrigeration in installer terms. Collect it from Mascom International at Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD, or order it for countrywide pay-on-arrival delivery.
Built for restaurants, cafés, salons, church offices and mid-size shops with a false ceiling, the Hisense AUC-24HR4SJA suits rooms of roughly 35 to 50 square metres. A wall split blows hard at one end while customers at the far tables still sweat. The cassette sits flush in the middle of the ceiling, so its four outlets spread air towards every wall evenly. Hospitality managers running a lunch rush, stylists working beside hood dryers and pastors hosting meetings all get the same steady room. The Hisense AUC-24HR4SJA also leaves every wall free for menus, mirrors and shelving.
Where most Nairobi electronics shops sell a cassette and leave the buyer to find a fitter, Mascom International arranges professional installation and confirms the cost upfront on WhatsApp. The Hisense AUC-24HR4SJA costs KSh 22,000 more than the 18,000 BTU Hisense AUC-18HR4SAA1 while adding a third more capacity. In a packed 45 square metre café, that gap decides whether the room holds its setpoint at 1:00 PM. Restaurant owners across Westlands and Kilimani tell us one ceiling cassette ended the daily arguments over who sits near the cold vent. Walk in and compare it against our floor standing units before you decide.
Common Questions About the Hisense AUC-24HR4SJA
Is the Hisense AUC-24HR4SJA the right size for a 40 square metre restaurant?
Yes, the Hisense AUC-24HR4SJA is sized for rooms of roughly 35 to 50 square metres, which covers a typical 40 square metre restaurant. At 40 square metres, its 24,000 BTU output works out to 600 BTU per square metre. An open kitchen, west-facing glass and a full lunch crowd all add heat, so a hot 50 square metre room may need the 36,000 BTU model. Send your room measurements to Mascom International on WhatsApp and we will check the fit.
Does the Hisense AUC-24HR4SJA heat as well as cool?
Yes, the Hisense AUC-24HR4SJA is a heat pump, so one unit cools on hot afternoons and warms the room on cold mornings. Hisense rates its heating mode for outdoor temperatures between 10°C and 24°C. That range suits highland towns such as Nyeri, Limuru and Eldoret, where July mornings feel cold inside a tiled salon or church office. Cooling-only models such as the Hisense AUF-24CR4SJCPA3 floor standing unit give you no warmth when the weather turns.
Hisense AUC-24HR4SJA cassette or Hisense AUF-24TR4SJCPE floor standing: which suits my business better?
Choose the Hisense AUC-24HR4SJA if you have a false ceiling and want your floor space free. The cassette spreads air four ways from the centre of the room, while the KSh 137,500 Hisense AUF-24TR4SJCPE blows from one corner. In a salon with chairs along every wall, the cassette keeps each station evenly conditioned. The floor unit saves you KSh 16,500 and suits halls with bare concrete slabs where nothing can be recessed into the ceiling.
How much ceiling space does the Hisense AUC-24HR4SJA need?
The Hisense AUC-24HR4SJA body measures 840 by 840 mm and sits 248 mm deep above the ceiling line. Your false ceiling therefore needs a clear void at least that deep, plus room for copper pipes and the drain line. Gypsum and PVC ceilings handle it well once the installer hangs the unit from the concrete slab above. A built-in drain pump lifts condensate up to 1.2 m, so the drain pipe can climb over beams before running outside.
Does the KSh 154,000 price include installation of the Hisense AUC-24HR4SJA?
No, the KSh 154,000 price covers the Hisense AUC-24HR4SJA indoor cassette, the AUW-24H4SF outdoor unit and the remote, not installation. A cassette needs professional installation: ceiling cutting, hanging rods, copper piping, a drain line, electrical work and vacuuming the refrigerant circuit. Mascom International can arrange a qualified technician for you. The cost depends on pipe length, ceiling type and wall access, so send photos of the room on WhatsApp to confirm it before you order.
Who should buy the Hisense AUC-24HR4SJA, and who should skip it?
Buy the Hisense AUC-24HR4SJA if you run a restaurant, café, salon, church office or shop of 35 to 50 square metres with a false ceiling already in place. Skip it if your room has a bare concrete slab, because recessing a cassette there means building a ceiling first. Smaller boutiques and consulting rooms of 25 to 30 square metres are better served by the KSh 132,000 Hisense AUC-18HR4SAA1. Halls above 60 square metres should look at the Hisense AUC-36HR4SKA instead.
Is the Hisense AUC-24HR4SJA worth KSh 154,000 in Kenya?
For a business with a false ceiling, the Hisense AUC-24HR4SJA earns its KSh 154,000 because one unit can replace two smaller wall splits and their two outdoor units. The price works out to about KSh 6.42 per BTU, lower than the roughly KSh 7.33 per BTU of the 18,000 BTU cassette. Fewer units mean fewer compressors on the back wall and one remote to manage. Spread across five years of trading, the purchase comes to about KSh 84 per day.
How noisy is the Hisense AUC-24HR4SJA in a café or salon?
The Hisense AUC-24HR4SJA keeps the loudest part of the system outside, because the compressor sits in the AUW-24H4SF outdoor unit on an external wall or roof. Indoors you hear only the fan, which runs at three speeds. Turn it down during quiet afternoons and up when every table is full. Background music and conversation cover the low setting easily. Mount the outdoor unit away from neighbouring windows, a courtesy that prevents complaints in shared buildings.
Will the Hisense AUC-24HR4SJA keep up with Mombasa heat?
Yes, Hisense rates the Hisense AUC-24HR4SJA to cool with outdoor temperatures up to 43°C, above typical afternoon highs in Mombasa, Kisumu and Garissa. Coastal salt air corrodes outdoor fins faster, so seaside restaurants in Diani or Nyali should rinse the AUW-24H4SF condenser regularly. Clean the indoor filters every month as well. The same routine keeps airflow strong in dusty lakeside and upcountry towns where grit settles quickly on every surface.
Technical Specifications
Cooling and Heating Performance
- 24,000 BTU rated capacity, about 7.0 kW, sized for restaurants and shops of roughly 35 to 50 square metres.
- Heat pump operation provides cooling on hot afternoons and warmth on cold mornings from one ceiling unit.
- Indoor setpoint adjusts from 16°C to 30°C, covering a chilled bakery counter or a gently warmed salon.
- Cooling runs with outdoor temperatures from 15°C to 43°C, giving headroom for the hottest coastal and lakeside afternoons.
- Heating runs with outdoor temperatures from 10°C to 24°C, matching cold highland mornings during the July season.
- Two tons of capacity lets one system handle a room that would otherwise need two wall units.
Compressor and Energy Efficiency
- The compressor lives inside the AUW-24H4SF outdoor unit, keeping its vibration and heat out of the customer area.
- One 24,000 BTU system can replace two 12,000 BTU wall splits, leaving one compressor to power and service.
- Setting 24°C rather than 18°C shortens how long the compressor runs each hour, lowering your electricity bill.
- Closing doors and shading west-facing glass reduces the heat load, so the compressor cycles off sooner.
- Clean filters keep airflow at full strength, so the compressor reaches the setpoint without labouring.
- Servicing every three to six months keeps coil surfaces clean and refrigerant pressures within design limits.
Indoor Cassette Unit
- Body measures 840 x 840 x 248 mm, recessed above the false ceiling with only the panel showing.
- Four-way outlets push conditioned air towards all four walls, so corner tables feel the same as the centre.
- Built-in drain pump lifts condensate up to 1.2 m, letting the drain line clear ceiling beams.
- Three indoor fan speeds let you run quietly in slow hours and harder during a full house.
- Central ceiling position avoids the single strong jet that wall units aim at whoever sits closest.
- Ceiling mounting frees wall space for shelving, mirrors, menu boards and signage.
Outdoor Unit
- Outdoor model AUW-24H4SF pairs with the AUC-24HR4SJA indoor cassette as a matched split system.
- Outdoor unit measures 860 x 665 x 310 mm, fitting a wall bracket or a flat roof platform.
- Weather-resistant casing is built for permanent outdoor mounting through rain and strong sunshine.
- Placing it in shade with open space around the fins helps it reject heat efficiently.
- Mounting it away from windows and walkways keeps fan noise and warm exhaust away from people.
Electrical and Refrigerant
- Runs on single-phase 220-240V mains, the supply found in most shops, restaurants and church offices.
- Needs a dedicated circuit and breaker, so the unit never shares a socket with kitchen equipment.
- A voltage protector between the mains and the outdoor unit guards the compressor against surges after outages.
- Installer connects the copper lines and vacuums them before opening the valves, keeping moisture out of the system.
- Copper pipe length between the indoor and outdoor units is measured on site and quoted with installation.
- Proper earthing protects staff and equipment; the technician tests it before handing the system over.
Controls and Comfort Features
- Wireless remote adjusts temperature, fan speed and mode from anywhere in the room.
- Timer switches the system on before opening, so the room is ready when the first customers arrive.
- Timer off setting shuts it down after closing time, so nobody leaves it running overnight.
- Sleep mode eases the setpoint gradually for church offices and rooms used late into the evening.
- Auto mode chooses cooling or heating by itself to hold the temperature you set.
- Washable filters behind the panel grille trap dust and hair; rinse them monthly in busy salons.
Package Contents
The Hisense AUC-24HR4SJA arrives as a complete matched pair, brand new in Hisense packaging:
- AUC-24HR4SJA indoor cassette unit
- Four-way decorative ceiling panel
- AUW-24H4SF outdoor unit
- Wireless remote control
- User manual and installation documentation
Copper piping, cabling, drain pipe, brackets and ceiling hangers vary with each building, so the installer measures them on site and includes them in the installation quote.
Warranty
Mascom International backs the Hisense AUC-24HR4SJA with a 12-month warranty covering manufacturing defects. Coverage applies to both the indoor cassette and the AUW-24H4SF outdoor unit. Bring your receipt to our Nairobi CBD store or message us on WhatsApp to open a claim, and our team coordinates inspection and repair.
Buying the Hisense AUC-24HR4SJA from Mascom International
Mascom International stocks the Hisense AUC-24HR4SJA at our Nairobi CBD location: Old Mutual Building, First Floor Room 4, Kimathi Street. Walk in Monday through Saturday between 9:00 AM and 7:00 PM to see the cassette panel and compare it with our floor standing range. Available variants: the 18,000 BTU, 24,000 BTU and 36,000 BTU Hisense cassette sizes.
Three ways to order:
- Call/WhatsApp +254 708 852 521
- Email info@mascomintl.com
- Order through www.mascomintl.com
Pay-on-arrival delivery reaches every Kenyan county. Nairobi and its environs receive the Hisense AUC-24HR4SJA the same day. Mombasa, Kisumu, Nakuru, Eldoret, and all other major towns receive it within 1 business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. You inspect both boxes and pay only when they arrive.
Professional installation is required for a ceiling cassette, and Mascom International can arrange a qualified technician. Confirm the installation cost on WhatsApp by sharing your room size and ceiling photos. The Hisense AUC-24HR4SJA comes with the 12-month Mascom International cover stated above.
Restaurant owners, salon operators and church administrators across Kenya rely on Mascom International for straight sizing advice, current pricing and after-sales support from a store they can walk into.
Disclaimer: We can not guarantee that the information on this product is 100% correct

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