HP HS04 Laptop Battery | 14.8V 4-Cell Lithium-Ion | Fits HP 240 G4 250 G4 255 G4 250 G5 Pavilion 15-ac | Replacement Battery
Brings back hours away from the wall socket for the office and student notebooks still working across Kenya.
Condition: New
Note: price and availability are subject to change without prior notice
HP HS04 Laptop Battery is available at Mascom International for KSh 2,800, a brand new replacement pack for HP notebooks built around the HS04 or the 3-cell HS03 battery. It is a 14.8V, 4-cell lithium-ion unit with the same outer shape and connector as the pack these laptops shipped with. The HP HS04 Laptop Battery suits the HP 240 G4, 245 G4, 250 G4 and 255 G4, the G5 editions of those models, and the Pavilion 14-ac, 14-af, 14-am and 15-ac series. It is in stock at our shop in the Old Mutual Building on Kimathi Street, Nairobi CBD.
Designed for university students, accountants, small-business owners and NGO field staff who still rely on these HP notebooks, the HP HS04 Laptop Battery fixes the complaint we hear most often: a laptop that switches off the moment the charger comes out. After years of daily charging, the original cells in many of these machines hold only a few minutes. A fresh HP HS04 Laptop Battery brings back unplugged use for lectures at Kenyatta University, client meetings in Upper Hill, or the stretch after a KPLC outage. It also lets you move between rooms without hunting for a free socket.
Where most Nairobi electronics shops sell unlabelled batteries from a display box, Mascom International checks the part code against your laptop before you pay. Bring the laptop to the counter and our team will test the fit, or send a photo of the old battery's label or the model sticker under the laptop on WhatsApp. Customers across Nairobi tell us this step saves them a wasted trip and a wrong purchase. The HP HS04 Laptop Battery carries a 6-month warranty, and we deliver with pay-on-arrival to all 47 counties, from Kisumu to Mombasa.
Common Questions About the HP HS04 Laptop Battery
How much is the HP HS04 Laptop Battery in Kenya?
The HP HS04 Laptop Battery costs KSh 2,800 at Mascom International in Nairobi CBD, sold brand new as a replacement part. That price covers one 4-cell battery and a 6-month warranty against manufacturing defects. No charger comes with it, since your laptop's existing HP adapter charges the pack. Fitting labour is not part of the price, though this battery clips in by hand in under a minute. Pay-on-arrival delivery reaches all 47 counties, so you can check the label before handing over cash or M-Pesa.
Which laptops does the HP HS04 Laptop Battery fit?
The HP HS04 Laptop Battery fits the HP 240 G4, 245 G4, 250 G4 and 255 G4, plus the 240 G5, 245 G5, 250 G5 and 255 G5. It also fits Pavilion 14-ac, 14-af, 14-am and 15-ac notebooks. The quickest check is the code on your old battery: HS04, HS03, 807957-001, 807956-001 or HSTNN-LB6U all point to this pack. Send that label or the laptop's model sticker to Mascom International on WhatsApp and we will confirm the match before you order.
Will the HP HS04 Laptop Battery work in a laptop that came with an HS03 battery?
Yes, the HP HS04 Laptop Battery fits laptops that shipped with the 3-cell HS03 pack. HP designed both packs with the same outer size, latch points and connector, so the bay accepts either one. The HS04 carries a fourth cell and a 14.8V rating instead of the HS03's lower voltage, which gives it more stored energy in the same space. Many Kenyan offices bought the HS03 version to save money in 2015 and 2016, so this swap is a common upgrade at our counter.
Should I buy the HP HS04 Laptop Battery or the HP HT03XL Laptop Battery?
The right choice depends on your laptop, because the two packs do not swap. The HP HS04 Laptop Battery, at KSh 2,800, is a removable pack for the 240 G4 and 250 G4 generation and Pavilion 15-ac models. The HP HT03XL Laptop Battery, at KSh 3,250, is an internal pack for later HP notebooks such as the 250 G7 and Pavilion 15-da, fitted inside the base. Pick the HS04 if your battery slides out from the back; pick the HT03XL if the base must be opened.
How should I look after the HP HS04 Laptop Battery during power cuts and Kenyan heat?
Keep the HP HS04 Laptop Battery charged between 40 and 80 percent on normal days, then run it down when KPLC cuts power. Heat ages lithium cells fastest, so avoid charging on a bed or a hot car seat in Mombasa or Garissa sunshine. On a matatu or boda boda, carry the laptop in a padded bag to protect the latches. If the office keeps laptops plugged in all week, unplug yours for a few hours now and then so the cells do not sit at full charge.
How do I know my laptop needs a new battery?
Your laptop needs a new battery when it shuts down within minutes of unplugging or shows "Consider replacing your battery" in Windows. Other signs include a charge level that jumps from 40 percent to zero, or a pack that no longer charges past a certain figure. A swollen battery that lifts the laptop off the desk must be replaced at once. Mascom International can check your old pack at the counter in Nairobi CBD and tell you whether the HP HS04 Laptop Battery will solve it.
Can I fit the HP HS04 Laptop Battery myself?
You can fit the HP HS04 Laptop Battery yourself in under a minute with no tools. Shut the laptop down, unplug the charger, turn it over and slide the two latches to release the old pack. Push the new battery into the bay until both latches click, then plug in and let it charge fully. If the latches feel stiff or the laptop does not detect the pack, bring it to Mascom International on Kimathi Street and our team will check the fit with you.
Who should buy the HP HS04 Laptop Battery and who should skip it?
Buy the HP HS04 Laptop Battery if your HP 240, 245, 250 or 255 G4 or G5, or Pavilion 14-ac or 15-ac, still runs well but dies off the charger. Students, cyber cafe owners and clerks who handle KRA returns and eCitizen forms will get more years from a machine they already know. Skip it if your laptop has a cracked screen, a failing hard drive or sluggish performance; a refurbished business laptop from our shelves is the better spend.
Technical Specifications
Cell and Capacity
- 14.8V nominal voltage, the standard rating for HS04 packs, so the laptop reads the charge level and charges the battery normally.
- Four lithium-ion cells, matching the "04" in the code, which HP uses in this battery family to show the number of cells.
- The exact rated capacity is printed on the pack label, so you can compare it with your old battery before paying.
- Lithium-ion cells lose little charge while stored, so a laptop left in a drawer for a week still starts on battery.
- A fresh set of cells replaces worn ones that drop from full to empty in minutes, restoring normal unplugged typing and browsing.
Compatibility and Model Matching
- Fits the HP 240 G4, 245 G4, 250 G4 and 255 G4, common office and school notebooks sold in Kenya from 2015 onwards.
- Also fits the HP 240 G5, 245 G5, 250 G5 and 255 G5, which use the same battery bay and connector.
- Fits HP Pavilion 14-ac, 14-af, 14-am and 15-ac models, the home versions built on the same chassis.
- Replaces HP part codes HS04, HS03, 807957-001, 807956-001, 807612-421, 807611-421, HSTNN-LB6U and HSTNN-DB7I printed on the old pack.
- Interchangeable with the 3-cell HS03 battery, since both share one shape and connector; the HS04 version simply holds one more cell.
Build and Safety
- Slide-in external pack that locks into the bay at the back of the laptop using the two sliding latches already there.
- Built-in protection circuit cuts power if the pack overcharges, runs too low or shorts, guarding both the cells and the laptop.
- Black plastic casing matches the laptop body, so the underside of the notebook looks the same as before the swap.
- Connector pins sit in the same position as on the pack the laptop came with, giving the power board a clean contact.
- The label lists voltage, capacity and compatible part codes, which helps when matching a second battery for another office machine.
Charging and Care
- Charges through the laptop's existing HP adapter while fitted, so no separate charger or charging dock is needed.
- Run the first two or three cycles from full to near empty so Windows learns the new pack's real charge reading.
- Keep the laptop off beds and cushions while charging, because blocked vents raise heat and heat shortens cell life.
- Laptops plugged in all day at the office benefit from an occasional unplugged hour, so the cells do not sit at full charge.
- A spare pack keeps best at about half charge in a cool drawer, away from car dashboards and sunny window sills.
Fitting and Fit Checks
- No screwdriver needed: the battery slides into the rear bay and both latches click to lock it in place.
- Check the code on your old battery or the model sticker under the laptop before ordering to confirm the match.
- WhatsApp a photo of either label to Mascom International and our team replies with a clear yes or no on fit.
- Bring the laptop to our Kimathi Street counter and the team can test the pack in your machine before you pay.
- After fitting, the Windows battery icon should show the charge level within seconds, which confirms the laptop detects the pack.
Package Contents
The HP HS04 Laptop Battery arrives as one brand new 4-cell replacement battery, ready to slide into the bay. Nothing else is in the package: there is no charger, cable or tool, because the laptop's own HP adapter charges the pack and the latches need no screwdriver. If your adapter is worn, frayed or missing, Mascom International sells laptop adapters separately at the Nairobi CBD shop. Ask us to check the adapter's wattage and plug against your model at the same time.
Warranty
Mascom International backs the HP HS04 Laptop Battery with a 6-month warranty covering manufacturing defects in the battery under normal use. If the pack fails to charge, will not hold charge or is not detected because of a fault, bring it with your receipt to our Nairobi CBD service desk for assessment.
Where to Buy the HP HS04 Laptop Battery in Kenya
The HP HS04 Laptop Battery is on the shelf at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We open Monday through Saturday, 9:00 AM to 7:00 PM. Walk in with your laptop and test the fit at the counter before paying; the pack comes in black to match the notebook.
Reach our team on any of these:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
Pay-on-arrival delivery covers all 47 counties. Orders within Nairobi and its environs arrive the same day, and buyers in Nakuru, Eldoret, Kisumu, Meru and Mombasa receive theirs the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days.
Every pack is backed by the 6-month warranty above. We give you honest compatibility advice, a clear price with no hidden extras, and after-sales help from a real shop you can visit.
Disclaimer: We can not guarantee that the information on this product is 100% correct

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