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Grandstream DP720 DECT Cordless IP Phone | 10 SIP Accounts | 1.8-inch Colour Screen | 300m Outdoor Range | 20-Hour Talk Time
A wireless handset that lets staff take extension calls while walking across a hotel, ward or warehouse floor.
Condition: New
Note: price and availability are subject to change without prior notice
Grandstream DP720 DECT Cordless IP Phone is available at Mascom International for KSh 9,000, brand new and sealed in Black, with 10 SIP accounts and 10 lines per handset, a 1.8-inch colour screen and up to 20 hours of talk time. Made by Grandstream, this handset registers to a Grandstream DECT base station such as the DP750 or DP752, which connects to your office network. Coverage reaches up to 300 metres outdoors and 50 metres indoors. You can see the Grandstream DP720 DECT Cordless IP Phone at our Old Mutual Building store on Kimathi Street, Nairobi CBD.
Built for hotel and lodge staff, hospital ward nurses, warehouse supervisors in Industrial Area and school administrators across Kenya, the Grandstream DP720 DECT Cordless IP Phone solves a daily problem: the desk phone rings while the person it is meant for is somewhere else. With the handset clipped to a belt, a duty manager at a Naivasha lodge or a nurse on a long ward answers extension calls on the move. The Grandstream DP720 DECT Cordless IP Phone handles up to 2 simultaneous calls per handset and 3-way audio conferencing, so callers can be held, transferred or joined to a colleague without a walk back.
Unlike other electronics retailers in Kenya that sell DECT handsets without explaining the base station, Mascom International walks every buyer through compatibility before payment. Customers across Nairobi tell us this model is the simplest way to add mobility to an existing Grandstream system, since it needs no new cabling and runs on standard AAA rechargeable batteries. Message us on WhatsApp to confirm a compatible base for your setup, then visit our Kimathi Street store or order with pay-on-arrival delivery to any of the 47 counties. The Grandstream DP720 DECT Cordless IP Phone carries a 12-month warranty.
Common Questions About the Grandstream DP720 DECT Cordless IP Phone
How much is the Grandstream DP720 DECT Cordless IP Phone in Kenya?
The Grandstream DP720 DECT Cordless IP Phone costs KSh 9,000 brand new and sealed at Mascom International in Nairobi CBD. That price covers the handset, its charging cradle, a universal power supply, a belt clip and two rechargeable AAA batteries, plus the 12-month warranty. The DECT base station is sold separately and is not part of the KSh 9,000. Delivery is pay-on-arrival, so you inspect the sealed box before you hand over cash or pay through M-Pesa.
Which base station does the Grandstream DP720 DECT Cordless IP Phone work with?
The Grandstream DP720 DECT Cordless IP Phone registers to a Grandstream DECT base station, with the DP750 and DP752 listed as compatible. The handset cannot join your network on its own; the base plugs into your router or switch and talks to your SIP server or IP PBX. One DP750 base supports up to five of these handsets. The base is sold separately, so message Mascom International on WhatsApp at +254 708 852 521 to confirm a compatible base before you order.
Should I buy the Grandstream DP720 DECT Cordless IP Phone or the DP722 at the same price?
Both handsets cost KSh 9,000 at Mascom International, and the DP722 is the newer model with a few practical gains. It adds a configurable Push-to-Talk button for instant group announcements, reaches up to 350 metres outdoors on a DP752 base against 300 metres for the Grandstream DP720 DECT Cordless IP Phone, and weighs 110 grams against 138 grams. Both share the 1.8-inch screen, 20-hour talk time and 3-way conferencing. Pick the DP720 to match handsets you already run; choose the DP722 for new deployments.
Will the Grandstream DP720 DECT Cordless IP Phone keep working during KPLC power cuts?
The Grandstream DP720 DECT Cordless IP Phone keeps running through a KPLC outage because it works on two rechargeable 800mAh AAA batteries rated for up to 250 hours on standby. Calls only continue, though, if the DECT base station, your network switch and your router stay powered. Most Kenyan offices put these on a small UPS so the system survives a blackout. Your SIP line can arrive over Safaricom, Airtel or Telkom fibre, or a SIP trunk, and the handset behaves the same on each.
How far can I walk with the Grandstream DP720 DECT Cordless IP Phone before calls drop?
The Grandstream DP720 DECT Cordless IP Phone covers up to 300 metres from its base outdoors and up to 50 metres indoors. Walls, steel racking and concrete floors reduce that indoor figure, so a single base suits a small hotel floor, a clinic or a compact office. A multi-storey building or a large warehouse needs careful planning of where the base sits. Share your floor plan on WhatsApp and Mascom International will advise on placement before you buy.
Who should buy the Grandstream DP720 DECT Cordless IP Phone, and who should skip it?
Buy the Grandstream DP720 DECT Cordless IP Phone if you already run a Grandstream DP750 or DP752 base and need extra handsets for staff who move around, such as housekeeping, ward nurses or stores clerks. Skip it if you have no DECT base and want a phone fixed at one desk; the Grandstream GXP1628 IP Phone at KSh 9,000 or the Grandstream GRP2601P IP Phone at KSh 6,000 plugs straight into your network. Teams on a Yealink system should look at the Yealink W56H DECT Handset instead.
How long does the Grandstream DP720 DECT Cordless IP Phone battery last on one charge?
The Grandstream DP720 DECT Cordless IP Phone is rated for up to 20 hours of talk time and 250 hours of standby on two 800mAh Ni-MH AAA batteries. For a receptionist on a typical eight-hour shift, that leaves plenty in reserve, and most users return it to the cradle at night. The cells are a standard low self-discharge AAA size, so replacements are easy to find when they age. A Micro-USB port also allows charging from a common phone charger.
Can I use a hands-free headset with the Grandstream DP720 DECT Cordless IP Phone?
The Grandstream DP720 DECT Cordless IP Phone has a 3.5mm headset jack for wired hands-free calls. A standard headset frees both hands while you take orders, check stock or type notes. The handset also has a full-duplex HD speakerphone, which lets both sides speak at once without cutting each other off. That suits SACCO loan officers confirming member details or call centre agents moving between desks. Noise reduction on the microphone helps in busy spaces like a hotel kitchen.
Technical Specifications
Display and Controls
- 1.8-inch colour TFT screen at 128 x 160 pixels — caller names, menus and call logs are easy to read at a glance.
- 23 keys, including 2 soft keys and 5 navigation keys — menus open with one thumb, with no touchscreen to smudge or crack.
- Dedicated Send, Power/End, Speakerphone and Mute keys — the four actions used on every call sit under fixed buttons.
- 3-colour message waiting LED — a glowing light tells staff that a voicemail or missed call is waiting for them.
- Removable belt clip — the handset rides on a waistband or uniform pocket during rounds, leaving both hands free.
- Multi-language menus, including English — each user can set the screen language that suits them best.
Range and DECT Coverage
- Up to 300 metres outdoors from the base — enough for a compound, parking area or lodge grounds with open line of sight.
- Up to 50 metres indoors — walls and floors weaken the signal, so placing the base centrally gives the widest coverage.
- DECT radio in the 1880-1900 MHz band — a frequency reserved for cordless voice, so it does not compete with office Wi-Fi.
- DECT authentication and encryption — the link between handset and base is protected against casual eavesdropping.
- Registers to a Grandstream DP750 or DP752 base station — the base links to your router or switch with an Ethernet cable.
- Up to five handsets on one DP750 base — a small team shares a single base and its SIP accounts.
Accounts, Lines and Call Features
- 10 SIP accounts and 10 lines per handset — separate numbers for reception, sales and support can ring on one unit.
- Up to 2 simultaneous calls per handset — put one caller on hold while you answer or consult on the next.
- 3-way audio conferencing — bring a supervisor or colleague into a live call without hanging up and redialling.
- Hold, transfer, forward, call park, call pickup and do not disturb — the same call tools staff expect from a desk phone.
- HD voice through the G.722 codec, plus G.711, G.729A/B, iLBC and OPUS through the base — codecs compress speech; HD sounds clearer.
- Zero Config provisioning with Grandstream UCM IP PBXs — an IT admin sets up handsets from the PBX instead of keying settings manually.
Battery and Charging
- Two 800mAh Ni-MH low self-discharge AAA batteries included — standard-size cells that hold charge in storage and are easy to replace.
- Up to 20 hours of talk time — several long shifts of calls before the handset needs its cradle.
- Up to 250 hours on standby — a little over ten days if the handset sits unused between calls.
- Charging cradle with a universal 100-240V power supply — drop the handset in at the end of a shift and it tops up.
- Micro-USB port for alternative charging — a common phone charger can power it when the cradle is in another room.
- Charging temperature from 0°C to 45°C — suited to normal indoor rooms, offices and reception counters.
Build and Inclusions
- Handset measures 155 x 50 x 26 mm — slim enough for a shirt pocket, lanyard pouch or belt clip.
- Weighs 138 grams — light enough to carry through a full shift without noticing it on your belt.
- Operating temperature from -10°C to 50°C — it copes with hot storerooms as well as chilled rooms.
- 3.5mm headset jack and full-duplex HD speakerphone — choose earpiece, headset or speaker for each call.
- Hearing Aid Compatible (HAC) certification — usable by staff who wear compatible hearing aids.
Package Contents
The Grandstream DP720 DECT Cordless IP Phone arrives brand new and sealed with everything needed to charge and carry it: the handset, a charging cradle, a universal power supply, a belt clip, two rechargeable AAA batteries and a Quick Start Guide. The DECT base station is not in the box and is sold separately; it is the unit that connects the handset to your network. Confirm a compatible Grandstream base, such as the DP750 or DP752, with Mascom International on WhatsApp before ordering.
Warranty
The Grandstream DP720 DECT Cordless IP Phone ships with a 12-month warranty through Mascom International, covering manufacturing defects under normal use. Bring the handset, cradle or power supply with proof of purchase to our Nairobi CBD service desk on Kimathi Street for any claim.
Where to Buy the Grandstream DP720 DECT Cordless IP Phone in Kenya
The Grandstream DP720 DECT Cordless IP Phone is in stock in Black at Mascom International, Old Mutual Building, First Floor Room 4, Kimathi Street, Nairobi CBD. We are open Monday through Saturday, 9:00 AM to 7:00 PM. Walk in to hold the handset, check the screen and ask our team how it pairs with your base station. Hotels, clinics and schools ordering several handsets can request one consolidated quote.
Reach our team directly on any of these channels:
- Phone/WhatsApp: +254 708 852 521
- Email: info@mascomintl.com
- Website: www.mascomintl.com
We deliver with pay-on-arrival to all 47 counties. Orders within Nairobi and its environs arrive the same day, while Mombasa, Kisumu, Nakuru, Eldoret and other major towns receive delivery the next business day. Mandera, Wajir, Marsabit, Lamu, Tana River, and Turkana receive delivery within 2-3 business days. Every handset is backed by the 12-month warranty above. At Mascom International, you get honest specifications, accurate pricing and after-sales support from a team that understands office telephony.
Disclaimer: We can not guarantee that the information on this product is 100% correct
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